National Insurance Company Complaints & Reviews

Sir
My policy no is 101600/48/15/[protected] I am complaining point wise as below mentioned :

1. I have submitted all paper related to claim to Mr damani in month of November 2016 but till date he not processed it.

2. I renewed policy by cheque Dt 01/01/17 no 304408 Rs 6574/- till date I not get policy paper after 2 month.

Please look into it as Mr Damani giving service I am loosing my trust.

S R Mishra.

Dear Team,

This is regarding the escalation against the National Insurance Company Limited policies of two commercial vehicles to be issued on 22nd Feb'17

I have been regularly doing follow-up with the National Insurance Company team regarding the policies which were supposed to be issued on 22nd feb'2017 for the commercial vehicle no. HR55 X 3929 and HR55 X 4446 with the name of Gagandeep Singh Sethi. The payment of Rs.42316/- has been already done via NEFT on the same day on the below account number and scan copy has also been attached for your reference.

Virtual account number NICLEASD[protected]
Bank Name: Standard Chartered Bank
IFSC: SCBL0036008

Inspite of being on a regular follow up no response has been shown from the National Insurance Company Limited. They are not at all bothered about the loss which i had facing . The vendor has denied to run our vehicles in the company due to non availability of documented proof of the insurance that has been issued. The each day loss of per vehicle is 7000/- and the total of two vehicles for 5 days is (35000 +35000) =70, 000 from 23 to 27 Feb ‘17.

Due to the negligance and iresponsible towards the service facing from last 5 days.This big loss i would be claiming against the National Insurance Company Limited. Otherwise if required i will take this concern to the high court.

As of now since morning, I was continously in touch with the concern person Mr Tarun Mehta (Service Providor) who was trying to contact to Mr Sanjeev (Employee of National Insurance) however the policy soft/hard copy has not been sent to me yet.

I am very much dis-satisfied to the National Insurance Company Limited service and when i had a last call with mr sanjeev at 8pm, i request him to provide me the insurance on an email atleast so that i can forward the same to my vendor that it would not impact on work however the same was not yet send.

If the policy has been issued on system on 22nd feb'17 then why it has not been send to the customer yet?

I would want the explanation and want the senior department
would involve towards the negligance happened and atleast you should aware what kind of sevices your department has providing to the customer. I want my loss of 5 days should be bear and claimed by National Insurance Company Limited so that your department understand the value of customers and others should not suffer ahead.

Kindly get in touch with your concern team and claimed the loss of 5 days.

Regards!
Gagandeep Singh

Policy no. : - 300900/48/15/[protected]
INSURANCE COMPANY: - NATIONAL INSURANCE CO LTD
tpa : md india
claim no.: - MDI2923488
md id no. : - MDI5-[protected]
PATEINT NAME : PREMILABEN AGRAWAL

please reply imeedialy most urgent

DEA sir/madam
we are inform you i am submit mediclaim file date : 13/12/2016, andu are give 4 time quarty i am also every quary solvelast dt 10/01/2017 but my file is not process complete so i request for please complete my claim file, your are take long time my file process so please i request your check status and complete my mediclaim and give me answer immedialy,
anwer most important


thanks and regard
kapil agrawal son of premilaben agrawal

+++++++++++++++++++++++===============
AGRAWAL KAPIL LAKHANLAL
[protected]---
Mob.: - +91 [protected]

Name :keshavji velji gala
Policy no.[protected]
Dhs claim no.16y24418
Se[protected]
I have filed claim with dhs of rs.1, 10, 000/- (For short payment of 50000/-related to sum assured & balanceforbonus amount) but they have grantedonly 50000/-& bonus amt accrued in policy not granted to me

Piyushgala (Son)-m. No [protected]
[protected]@yahoo.com

Dear Sir, /Respected Madam,
On 20/02/2017 two policies[protected]M/Cycle) &[protected]Car) were renewed by me after paying CASH (Rs.712/-&Rs.3250/-respectively) from N.I.Co, ASANSOL DIVl.OFFICE.But they are reluctant to deliver any Deposit/Money Receipt(s) against cash tendered by me/ received by them against the said policies for reasons best known to them.
Would please let me know the reasons behind not issuing Money Receipts.
Also, please let me know if the said policies are valid ones.
BRAHMANANDA MAJI,
WEST APCAR GARDEN,
ASANSOL 713304
Mob. no.[protected]

Why my medicliam rejected? While i pay my emi on time & i took mediclaim policy 0n 06/01/2009 &it is continue without any break. Why i wasnot given written term&condition of policy &tpa. The same tpa had settled the same case of same patient &same hospital on 24/09/2014. My 65 family members are also running same policy since 06/01/2009&pay our emi before due date. Please look into the matter &release my funnd so that i can returm to borrowers thanking®ards shyam babu agrawal mob [protected], [protected] email [protected]@gmail.com

We have applied for claim through insurance policy no. 320303/48/16/[protected] for mr. Mukesh verma who is covered in this policy since jan 2014. The hospital named ehcc in jaipur has applied for cashless claim through e-meditek and rejection occurred as they ay this is just the investigation and no oral or other medication is given to him. But the fact is that he got angina pain and for that cath lab test was prescribed along with other related test. The hospital has give the package and we have availed the same in which all the medication, hospitalisation and test were covered. He was hospitalised for 30 hrs with all the medication at regular intervals.
Earlier also he had a angioplasty in 2013 and your company has given the full claim and support and that's why we had opted one more policy of your's.

Kindly look in to the matter and please approve our case

Dear sir,

Madhusudan indoria
Policy no.240500/48/16/[protected]
Agent code[protected]
Tpa-id no. hhs7.[protected]

With reference to the above subject, i would like to inform you that, i am suffer from chest pain as well as in hand and collapsing respiration simultaneously i consulted to the bhakti vedanta hospital dr. harminder singh (cardiologist) and following test have been done.
1) ecg
2) tmt
3) electrocardiography
All the report were positive and doctor suggested me that may be blockage in artery and refer me for angiography. i therefore file an application with bhakti vedanta hospital for cash less mediclaim and the hospital authority has sent the same to tpa that is heritage health (the id no. has stated above for your ready ref.) since three days have been passed and they are teasing and annoying me to asking various type of futile questions my date of angiography has fixed on[protected] and i have not yet received the cash less approval from tpa therefore i request you to pls look into this matter and oblige.
Thanks & regards
Madhusudan

Still in Hope! My first car Renault Kwid met with a major accident completely loosing itself in safegaurding the passengers without a scratch. The company as well as the NI surveyor rated it as Total loss. They opened a bid for the scrap sale of my Kwid and fixed an amount and informed us that they'll be paying the amount shortly. One fine day sryeor called us and said he cannot run behind the party who won the bid and banks for NOC, so he'll provide us a cheques with amount less than the bid value. And asked us to do whatever you widh with the vehicle. Now if he had to do this whats the benefit in taking insurance, when customers have to take the tits n bits and start selling in the market.

I would like to know if there is any set rule /procedure, so that the customer need not break nuts in such situations?

Dear Sir
Grievance No.GRI[protected]/[protected] Under Policy No[protected] was surprisingly closed without resolving it I.e. without payment of claim amount of Rs 27915/- which was only requiring condone of delay in submission of claim papers. It was delayed due to looking after my ailing wife Mamta and late receipt of claim papers from hospital.
I had requested several times to Agra Branch of N I C for condone of delay in submission of claim papers and written emails to higher authorities of NIC.
Now I understood that Agra Branch of N I C and area office at Agra also recommended for condone of delay .I request that claim amount may please be paid immediately as it was already delayed.

With regards
[censored]al Prasad
Ex-Chief Manager, Bank of India.

Dear national insurance team,

With due respact, I would like to inform you that i have a car ( HR 55 V 7266 ) which is registered with name of Mohar singh, for which i am holding a policy of natinal insurance company policy no[protected].

Sir my car meeted an accident on 20th oct 2016, then i placed a claim in tak chand moters garage in Gurgaon. It was non cashless claim. So i puted claim request for reiumbushment of Rs 21533/- this file was handed over to national insurance surveyor mr. Farukh khan on date 25th oct 2016. After a month in November ending when i went to jhandewalan national insurance office for take the statues then found that they didnt had any file with them office, when same thing asked to surveyor mr farukh khan then he said that sorry i forget to submit this into insurance office. He submitted the file around December starting or Nov ending in jhandewalan office in delhi.

In jhandewalan Delhi office my file is taking care by mr. Avneet anand, he said that your reimbursement process will take time around 15 to 20 days. But in that duretion nothing happened. I tryed to connect with office and also try to call Mr. Avneet anand no body responding my call and if any one of their pick up tje call then only said will take around a week more.

Till now i visited the national insurance office jhandewalan delhi around 5 to 6 time but there is no response. Even yesterday Mr. Avneet anand said that you will come here again and again then we will reject the file and will not give any single penny. He also said that we are govt employee nobody can come againt us. Sir if i will not get any response then will go to IRDA also, and there will leagel action if required.

Sir i am a taxi driver, don't have much more free time to reach you. And also not a rich man so that i can leave it.

I would request you to kindly look into tje matter and do needful. I am sending this mail with the help of like you any well educated person . And hoping that you will take some action.

Warm regards

Sir,
I have submitted a complain on January 23rd 2017 regarding issue of my national insurance policy card but till now I haven't received any response from your side, i'm again requesting you to look into this matter as fast as possible.My policy no. is[protected], office code is 104200.
Warm Regards,
Rajit Chakraborty.

My contact details are listed below :
Address- AA30/1, Prafulla Kanan(W), Purbasha Apartment, flat no. E, second floor, kol-700101
Ph no. [protected]
Email- [protected]@gmail.com

Sir,
Attach please find herewith the 2 photos of my grievances. The Manager, SBI, Gole Market Branch, New Delhi -110001 indicated his inability to resolve the issues and requested me to take up the matter with NICL for redressal of my grievances.

I hope you will be able to solve the grievances in the attachment uploaded in the 2 photos please.

Sir,
I wanted to renew my Mediclaim Policy like other years online through your portal. I had been trying to transact since the past two days. But your website has some serious issues and does not permit me to complete the transaction.
I had spoken to the Chat helpline, twice but a very casual response was given to try again.
Your website is almost always under some issues.
In the era of Digital India if we have to go to your branch to pay our renewals then it is very unfortunate.
The mission of our Hon'ble Prime Minister seems to be under some threat.
Please take note of the problems faced by your customers.

सेवा में श्रीमान जी
15-16 नवम्बर 2015 की रात को मेरीआपकी कंपनी द्वारा बीमित मोटर सायकिल जिसका सर्टिफिकेट नंबर[protected] थी जो चोरी हो गयी जिसकी कोर्ट द्वारा स्वीकृत फाइनल रिपोर्ट एवं समस्त कागजात मय 2 चाभी बस्ती कार्यालय को प्रेषित कर चुका हूँ बस्ती कार्यालय जाकर भुगतान के सम्बन्ध में संपर्क किया वहां अशवाशन देते है की भुगतान आप को जल्द हो जायेगा लेकिन भुगतान नहीं कर रहे है कहते है की दो तीन दिन में हो जायेगा लेकिन एक साल से ज्यदा समय बिताने के बाद भी भुगतान नहीं कर रहे है आप की कंपनी की साख के प्रति वे गंभीर नहीं है कृपया भुगतान कराने की कृपा करें
mritunjeyeswar mishra
mo indira nagar, po- tetari bazar, dist- siddharth nagar, u.p.

The complaint is regarding, for not passing the claim for my vehicle . My car Swift ZDI, DL9CAA6181, was stolen from front of my house. The accident took place on 15th May, 2016 i.e it has been nearly around 10 months and i still have not got any response from your side. I have insurance from your gurugram branch (407, Qutab Plaza, DLF Phase-1, Gurugram - 122002) . First of all my documents was submitted late by your surveyor . He had not done our work properly . His name is MR. Rajkumar, he was assigned to us by this branch. When we had told them to change him they said its not under our control . Finally when he submitted our papers after 5 months then, the insurance company got some date issues in my claim ... when we managed to give them proof about our claim, they asked that they will revert us soon . but then they bought up another error in our case ... the error was told us by their DM, MR. Dave . When we had collected the sufficient amount of proof the Divisional Manager i.e MR Dave was changed. When we had explained our case to the new DM and had submitted him all the necessary documents he said that he'll revert soon.
Now, it has been a month when he said that and till now we had not received any response. Our case is complete and strong and we have all the necessary documents that you require to pass are claim. We already had waited for 10 months, now we won't wait .
If my complaint is not resolved within a week from now, i may take a large step towards you company by filing a case against you in consumer court..REVERT BACK AS SOON AS POSSIBLE.. I CANT WAIT MORE...
Thanks
You can revert me via mail or a call
Email id : [protected]@gmail.com
Phone No : [protected]

I downloaded your NIC insurance renewal app and I opened the app. In that format first I have to enter 20 digits policy number but in my policy 18 digits are there. So I couldn't renew my policy. In this case suggest me how to solve this problem
my policy number is[protected]. office code is 604800. Date of policy is 29/02/2016. I request you to consider my complaint and do the needful

I have Maruti Swift Dezire PB 39e 6550.My motor vehicle insurance number is[protected] with book number [protected] with issuing office located at 115, GURU nanak colony, Rajpura. The manager looking after the branch is Khushwant Verma. with his mobile number is [protected].Our car had met with accident on 20.01.2017 and we had claimed cashless insurance.The company Hira Automobile has repaired our car and has made bill of 28000 but the manager said is not available in his office and we have called him a number of times and he has not picked his number after one time.We as a responsible customer have called the agent and manager number of times for 4 days now and are now feeling harassed and cheated.We have claimed insurance for the first time and facing a lot of difficulties.Kindly look into the matter and we urge you to take some action.

Regards

I am House Hold policy holder NIC Policy 370800/HHG/Claim/2013.
The all the document along with the Final report has been submitted.
The value of theft was 8+ Lacs and sum of Rs 71400 has been paid during last week the same has been under protest paid and received.
Pl review as the payment is paid les against the policy and loss as well after 4 Yrs of delay.
Please review it and release the balance payment along with interest.

I have paid Rs 23538.00 vide bankers cheque no 818612 dtd 10.01.2017 through Agent Shri Gulson (Code-158) for renewal of mediclaim policy for my mother Smt Geeta bai for sum assured of Rs 400000/-which has to be enforced from 04.03.2017 to 03.03.2018 in continuation to last policy . I am a very old continue customer of NIC starting from yr 1996.
My complaint is that even after so many reminders to NIC Dn office Jayendra Ganj Gwalior, Policy has not been issued to me. This has to be produced to my office for Income tax purpose urgently.
Kindly, pursue the matter so that policy & receipt of money will be provided immeditely to me.

Your faithfully
Kailash Kumar Shrivastava
205 Kachnar, Green Garden Estate, City center Gwalior.
Mob No +91 [protected]