National Insurance Company Complaints & Reviews

My 14-15 policy number is policy number :[protected], which has been renewed on 27oct2015, but i have not received this policy document yet. After continuous follow up also help. My policy is expiring tomorrow, i need to renew it. But without policy number i am not able to do this. Please look in to this. What i need is just policy number of my policy which is expiring on 30 oct 2016 mid night.

I am customer of national insurance company and today I was going for renewal of motor insurance policy but the staff working process was very slow and lazy. They were also force me to write a sentence in another customer documents who was not there. I had never done this because it's illegal and unauthorized but staff was misbehaved him. They use unofficial language for me.

Dear team
I have insured my car with national insurance co. ltd policy no.[protected] of car no. rj03ca6273 in the name of rajendra kumar on 04 january 2016.
My car accident date is 06 january 2016
And i have claimed same date to insurance company with the delay of document i have submitted all relevant documents within two months but till date amt not disbursed. when i call to any agent of the insurance company they are linger on and show excuse. plz help me out and do the needful for disbursements
My contact no. [protected]
And agent name is dipen and his contact no. [protected].

NITIN AMRUTLAL KAKAIYA
Room No 40, Suraj Building, 2nd Floor,
J. B. Marg, Elphinstone Road,
Mumbai – 400 013
Date: 22nd October, 2016

To,
Grievance Redressal Officer,
The National Insurance Co. Ltd
Grievance Redressal Officer – 3,
Middleton Street,
KOLKATA - 700 071

Respected Sir,

Re: Policy No 240100/48/14/[protected]
Sub: Settlement of Claim

This is with reference to rejection letter dated 22/09/2016 (Copy enclosed) received from National Insurance Company Ltd – for the captioned policy No 240100/48/14/[protected].

In this connection, I have been given to understand from TPA - Medsave Healthcarre (TPA) Ltd. that the claim is not settled as my policy has completed only four years.

In this regard, I would like to bring to your notice that my wife Mrs Shobhana Nitin Kakaiya had no previous history of illness. This is the story of not 4 – 5 years but it is of 3-4 months only. During June – July 2015 she had back pain below neck. So we consulted our family doctor. He gave us medicines. This has happened repeatedly for 2-3 times. So our family doctor advise us to take out X-ray. Accordingly we had taken out x-ray. On examine the x-ray, he advised us to see another surgeon doctor for better treatment. As per his advise we consulted another Doctor who gave us medicines for 3 weeks & advised us to meet him with MRI report after 3 weeks. But unfortunately, just within one week my wife started pain on her shoulders & her hand-grip was becoming weak. Immediately we consulted the Doctor. Doctor advised us to take out MRI immediately. Accordingly we had taken out MRI. On examining MRI report he said my wife has to be operated. In this connection we had taken other two doctors opinion also. They also said us the same “operation is must”.

Accordingly on 5th October, 2015 my wife had been admitted in Global Hospital for operation. On 6th & 7th she was operated. After one week of the operation she developed Neumonia in hospital itself. She suffered for almost one & half months and passed away on 11th November 2015.

Heavy expenses (Around Rs 11 Lacs) was spent for the Medical treatment of my wife late Mrs Shobhana Nitin Kakaiya. I have borrowed lots of money from my relatives and friends to clear the hospital bills.

So, there was not a past history for her illness, not more than six-months.

I therefore, request your honor, that my claim be passed at the earliest.

Thanking you,

Yours faithfully,
NITIN A. KAKAIYA

Policy no[protected]
tata nano rj 22ca 9137
claim return realated information is not given by tata motors insurance company
return is not count by 0 depressiation by company i gave application for add o depressiation insurance on date 21.7.2016
company forced me for money again and again by car dealer

all expanes realted to my car is resonsible you

immediately send details
m.n. [protected]

Sir I am a salaried person. Sir i have met an accident last friday (1.00 pm appx.) i.e on 21/10/2016. In such accident my cars Maruti Suzuki Swift VDI front and back bumper get damaged. Back bumper get fully damaged for that surveyor agreed to provide claim but in front bumper i got damage of fog lamp glass due to stone or brick in front of my car. This accident happened due to another car fault. Actually my car was parked beside the private bus at the sindhicamp bus stand, Jaipur. Suddenly a car came and hit my car from behind due to this i got such damage. Back bumper is totally damaged and front bumper fog lamp damaged. After that i can go for insurance claim at Prem Motors, VKI, Jaipur on 21/10/2016 3.00pm appx.for the front and the back bumper insurance claim. Surveyor (Girraj Sharma [protected]) came on next day and passed my back bumper claim at 2.00 pm (Saturday 22/10/2016) then i got call from Prem Motors that i can get only back bumper claim. Then i called Girraj Ji for front bumper claim. He replyed me it was not covered under this accident. Then i req uested him to conduct his survey report once again if possible then he replyed me sure i'll. At 5.00pm i called again at Prem Motors for my insurance claim then they called me that they cannot get any such call in regards of front bumper claim. At 5.00 pm i called National Insurance, Jaipur head Atul Dixit Ji ([protected]) and tell him all such situation, for that i have our telephonic recording as a proof. In which i can convey all the situation and satisfy his all such quries, after wards he told me that he'll handel my claim and communicate with the Girraj Ji (Surveyor) and text him a mail. After that i can not get any response. Then i called again Atul Ji because i have some urgent work next day so thats why i called him again and again so that i can get my car as soon as possible. Earlier before i can called maruti showroom (PREM MOTORS) for the availability of the back and the front bumper. They called me they only need permission from Insurance Company bumpers are ready. They only took 3-4 hours for fixing such bumpers. When i called Atul Ji again then he called me that he'll send a mail to Girraj ji in regards of Front Bumper. My cars back bumper get repaired at that time only the problem was that of front bumper. Then Atul Ji told me its too late all the service centre are closed now then i told them I was at the Prem Motors for my car, i wanna to get this car urgently due to some urgent work. But Atul Ji told me that he can send mail to the Girraj Ji and he can review my case tomorrow Sunday (23/10/2016). Then i asked sir tomorrow surly the claim can be done. Atul Ji replyed sure tomorrow we can finalize our decision that we can provide you a claim or not. On sunday i called Girraj ji near about 12.00 pm for my claim. He told me that he didnot get any such mail. Then i called Atul Ji for the confirmation that he can deliver such mail or not, he told me that he can already delivered such mail. For that i have telephonic recording. Then i called Girraj ji that Atul ji told me that he can delivered mail to Girraj Ji. Girraj Ji told me that today he was not available at office so he can't access the mail. Then i again called back to Atul ji about such situation then he called me that he himsel talk Girraj ji and requested him to access such mail. But i did not get any response. Near about 2.00 pm i called (Ashok Ji [protected]) is there any updates about my claim then he asked me my car details and told me to wait for 5 min. he called me again. After 5 min. i got Ashok ji call he called me that there were no such updates. After that Ashok ji called Girraj Ji and Atul Ji they told him that tomorrow we all together went to accident place ans start our investigation again. Sir i did not understand what was the meaning of that. Till now they told me wait we call photographs of your car and clear your insurance claim. Now they called me wait and we can conduct survey again, only for little thing i.e. front bumper. I did not ask for big claim its too small. In such claim they can wasted my 3 days. What was the meaning for our insurance claim? If i did not get such claim when we needed. There were no clear information about any thing. Every body tell me that i can called such person. That person help you out. Sir literally i got totally puzzled that what i can do, I have my own vehicle but i did not use such vehicle when i needed alot only because of insurance claim. Sir please help me out as i told you earlier i am a salaried person so thats why i did not have much time to waste on daily basis. It is clearly visible that the damage occur is only because of accident then where is the need to prove that. That it is because of accident or any thing else. Or when i visit very first to showroom for purchase this car about 11 months ago they told me its an your 0 dept insurance. This insurance covers all your accidental damages or any type of damages. Then this is totally a misleading statement that they can promises for alot but in live situation they can't do any thing. Just passes their time and provides misleading statements. Sir i requested you to please clear my insurance claim as soon as possible.
I shall be greatful to you.

Regards
Abhishek Gadia
[protected]
Car no. RJ 14 AC 5054

Claim reference no.K130.
My Suzuki Swift Dezair accident complaint reported on 16th August 2016.Completion bill with all document submitted on 30th August 2016.The total amount was 27400/- but paid only18998 at on 7th October 2016.When I asked the policy of my vehicle was Bumber to Bumber insurance. Then why deducted and delayed my claim
Same I asked the Kottarakara National Insurence company office (Kollam Dist, Kerala), they replied that "the amount deducted, because it was not full coverage(this is not my mistake.I asked full coverage policy) and the delay due to the surveyor's fault".
Please pay my full claim and why the surveyor delayed the report to pay the amount?
Vijayan Pillai.
Vaishnavam, Kollam Dist.Kerala state.
contact no.[protected], [protected]@gmail.com.

Yesterday i did online renewal of my two wealer insurance with national insurance india but till now i haven't get cover note or policy documet today i have asked them to provide me atleast cover note if traffic police asked for my two wealer insurance so i can show them, but they their executive told me that it will take 7to 8 working days to get the policy by email.in the time on renewal of policy the time has not been mentioned... I just want to know from national insurance india company if traffic police charged a penalty for not having a valid insurance, should they will reimburse the amount...

Thanks & regards
Gaurav sharma
[protected]

I, ,
MR. RANJEET KUMAR, Wish to inform you that my claim repudiation of theft of my bolero-UP43-R-4734 against policy no--450102311461000009329 has been settled through judgement in ombudsman office by ordering the company to pay the award amount of RS-418000/- against award number-IO/LCK/A/GI/0037/2016-17 on 22ND AUGUST-2016, but still dint received any amount till date. Kindly resolve the issue by ordering the concerned insurance company to pay the award asap.
REGARDS
RANJEET KUMAR
[protected]
[protected]

Clime reference no.K130.
My Suzuki swift dezair accident complaint reported on 16th Augest 2016.Completion bill with all doccument submited on 30th Augest 2016.The total amount was 27400/-, but paid only18998 at on 7th october 2016.When I asked the policy of my vehicle was Bumber to Bumber insurance. Then why diducted and delayed my clime.
Same I asked the kottarakara(kollam dist, kerala) office, they replied"the amount deducted, because it was not full coverage(this is not my mistake.I asked full coverage plicicy) and the delay due to survayour's fault".
Please pay my full claime and why it thismuch delayed?
Vijayan Pillai.
Vaishnavam, Kollam dist.Kerala state.
contact no.[protected], [protected]@gmail.com.

Sir, i claimed mediclaim of my father with all documents. Our claim no is NI[protected]. I am 13 days delayed in claim. I give authentic answer to genins india tpa ltd, patna, bihar through letter. But no any progress in my case within 7 months.
Sir, i am belonging very poor family. That amount is our backbone.

Sir, kindly look in this way.

Raj kumar
[protected]
Policy no 170509/46/14/[protected]

My vechicle maruti suzuki wagonr hr 34 g 3097 and registered with the name of raj kumar policy no -[protected] issue on 25.09.2015 (period of policy 20-10-15 to[protected].
My vehicle accident on[protected]
After accident i have submitted my vechicle to pasco body shop gurgaon on[protected]there they duputed a surveyor mr. punit for my vachicle. i have submitted all paper/and documents related to accidental vehicle.
After that[protected] i receive call from pasco executive side that he informed me your vehicle all parts not pass in claim. after that i call to surveyor mr. punit - but his way of talking is so bad (he is not interested to leasten any word and misbehave with me)
After that next day i call to one senior person of national insurance person but still i am waiting for response.
My request to you pls. depute one more person for my vehiclel survey and approved my all part in claim because all damage part in one accident.
All though i have photo before and after accident of my vehicel.
Regards.
Raj kumar
Maruti suzuki india - gurgaon plant
Mob. +91-[protected]

Dear sir,
I, kiran raosaheb shinde being a policy holder of healthfirst having policy no 251100/46/14/[protected]/217034 and Dhs id SE[protected], With Claim No-DHS16Z152180.
I Hereby declare that i was suffering from an accident at my native place dated 16/04/2016, meanwhile bajajallianz GIC was provided Rs 100000/-only to me related with the above claim, hence for remaining amount myself appeal to DHS TPA but still im not received proper reply.They only give me date on date.
Kindly note that from last 6 months im suffering from money problem because i cant attend my office, hence go through the above critical situation & provide me positive feedback.

My vechicle hero pleasure BR-31-U-1932 and resistered with the name of kumari kanchan policy/certificate no.[protected] issue on 14.12.2015 was got accident on 19.09.2016 for which I have informed to the national insurance at patna branch.
After accident I have submitted my vechicle to patliputra auto mobile service center on 22.09.2016.from there they duputed a surveyor mr.k.k.singh for my vachicle.i have submitted all paper/and documents related to accidental vachicle. I was being told by service center that claim will be passed by surveyor mr.k.k.singh of national insurance. From 22.09.2016 to till today not rcvd any call or update of my vachicle.so I called up mr.k.k.singh has refused to process my claim for repair. And I have taken N.D.COVER INSURANCE. and still they are not repairing my vachicle.
Sir.above process of sending and keeping the vachicle with the work shop
patliputra auto mobile in patna.it is still continuing which I feel is sort of harassment to me by the insurance company.
However I request to took into this matter as earliest as possible and expedite the process so that I may get claim earliest as possible.hope you will be cosider my request and do the need full. Thanks and best regards vivekanand pandey
[protected]

Dear sir
i have an insurance policy of your company no.[protected] dated 09.04.16 from 09.04.15 to 08.04.16.
my vehicle met with an accident on dated 29.01.16. I submitted my claim on date 29.01.16 .I have not received claim even after nine month .please intimate me the reason of this delay
In case i don't receive my claim up to 10th October 2016. I shall be left with no option but to knock the door of law .

I tooked a insurance claim on my vechile around 2 months ago.The company still not have settled my file.The problem I faced when asked for claim return was the absence of staff members, the behaviour of some people present there was not tolerable.
The surveyor took a lot of time in submission of my vehicle file and when submitted was not cleared by the staff member.
The answers given on asking on absence of staff was not proper.
Please take some strict action towards it.

I have deposited my premium through bank of India Jangral (Patan) Branch through online service on[protected] but till date the policy is not renewed. My previous policy no. is[protected].
later on premium was deposited through Demand Draft by Bank of India Jangral(Patan) Branch this premium was deposited double time so this premium should be reversed in my account (customer account) but NICL Patan Branch has renewed a new policy which premium was deposited by Demand Draft & Issued a New policy which is not actual policy so it is my humble request that my policy should be renewed by earlier premium on[protected] not by[protected] by Demand Draft.
Contact No. - [protected]

Sir,

We have submitted all the papers to Janch Adhikari (Sh. Shish Ram Ji) vide letter dated 06.03.16 & 20.03.16.

We have also submitted vehicle enquiry letter to NCRB (East Block VII, R K Puram, New Delhi)

Please settle the claim.
We have submitted all the papers to Janch Adhikari (Sh. Shish Ram Ji) vide letter dated 06.03.16 & 20.03.16.

We have also submitted vehicle enquiry letter to NCRB (East Block VII, R K Puram, New Delhi)

Please settle the claim.

Encl (05 )

Mukesh Kumar Jain
7/105, Old Sabji Mandi
Oolia Road, Chhipitola, Agra

Claim of car no HP28A1506has not clear after 25 days i am a regular customer of your company since 10 yrs but it is very regret matter that the above said claim for rs 12064 only not passed by my Pvt.car Hundai eon vide policy no 421102/31/15/[protected] from national insurance company Ltd.the mall solan h.p pin code 173212 I have provided all required documents on 29 Aug.2016 but till date no action has been made by the same office by giving excuse of verification of document

For policy no. 240600/46/14/[protected]
Company national insurance
Insured jain international organisation
Policy date 31.10.2014 to 30.10.2015
Phs id na uda 22732430jio & na uda22732429jio
Jio said - 020390 & 020389

Customer - mr. Pratap singh saruparia & mrs. Manju saruparia

You have deducted amount of inr 3200 respective from each account of mr. Pratap as well as mre. Manju from their sbbj account and after that asked for more amount and shows your inconvenience for renewing the policy with increased sum insured, hence policy has not been issued and no when we asking for refund from almost last one year your. You are showing your inconvenience to do the same, at the same time you have refund the amount to mr. Nirmal saruparia for the same issue,