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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 66

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P
Parth9621
from Mumbai, Maharashtra
May 16, 2019
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Address: Kanpur, Uttar Pradesh, 208021

Sir, i paid vitee registration fee 1200/- through phone pe upi... And transaction is successful and money is debited from account... But money is not credited in merchant's account...

Phone pe upi transaction id - ici8754e8f1bf88433ea733d35c8451e162

Utr[protected]

Date of transaction - 14/05/2019, 8:45 pm

Amount - 1200/-

Sir, please help me...
+2 photos
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    M
    Money transfer
    from Hyderabad, Telangana
    May 16, 2019
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    Address: H. No. 5-1-135 1c, Lower Ground Floor, Central Bank building Mllapur Branch, Annapurna Colony, Mallapur Main Road, Nacharam, Dist- Hyderabad, Telangana-500076, 500051

    Dear sir,

    Please find mail sent to idfc bank, there is no responce from idfc abnk.

    Dear idfc bank merchant banking,

    This is to get into your notice, one of your merchant is doing illegally fraud transactions.

    Brief description about fraud: one of your remittance and micro atm csp has registered in other distirict and he is using micro atm and aeps transaction and collecting 20/- rs per every 1000/- withdraw (Which is free of service).
    And same wallet amount using for remittance transactions for a low price (Against bank t&c).
    Please find the attached transaction slip and charges board for your reference.
    As per rbi and npci guide lines customer use transfer amount up to 25, 000/- per month, but csp given advertisement he will transfer 2, 00, 000/- at a time. Against rbi guidelines.
    And find the below mentioned remittance transaction details.. I request you to take serious action on csp... Otherwise we will approach ombudsman and also will raise complaint in local police station.

    Transaction details:
    Thank you for registering with idfc first bank money transfer. Use this code 489338 to register yourself as a remitter.

    Your a/c no. Xxxxxxxx015 is debited for rs.1.00 on 12-05-19 and a/c xxxxxxxxxx321 credited (Imps ref no[protected]

    Beneficiary account no.[protected] has been successfully credited with rs 1.00. Kindly note unique reference number[protected] for future references

    Beneficiary account no.[protected] has been successfully credited with rs 5000.00. Kindly note unique reference number[protected] for future references

    Beneficiary account no.[protected] has been successfully credited with rs 5000.00. Kindly note unique reference number[protected] for future references

    Merchant address in hyderabad:
    Travel point
    H. No. 5-1-135 1c, lower ground floor, central bank building mllapur branch, annapurna colony, mallapur main road, nacharam, dist - hyderabad, telangana-500076
    Merchant contact number: [protected]

    Thanks & regards,
    Harshavardhan (Money transfer distributor)
    Mallapur-nacharam
    [protected]
    +2 photos
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Dear Sir, we regret the inconvenience caused. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.
    Money transfer's [Complaint's author] reply, May 18, 2019
    mail sent with complee details to [email protected] take action on immediate basis
    Dear Sir, we would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to assist you further.
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      S
      sshreeni
      from Delhi, Delhi
      May 14, 2019
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      Address: CV Raman Nagar, S.G. Palya, 560093

      Sir/Madam

      Sir past two months I'm not receiving LPG subsidy amount, previously linked with bank is closed, but I have given all the details which I have linked to new bank.
      Sir 40days back itself I have submitted all the details to new bank, but when I spoken to customer care they told it will take 15 working days, but it is now more than 45days...
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        D
        Devanandd89
        from Mumbai, Maharashtra
        May 13, 2019
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        Address: Nanded, Maharashtra, 431802

        I devanand khamkar make transaction of 13499 rs on www.shoprishi.com for mobile., using bhim pay my upi is [protected]@upi and money goes to dipak kumar upi id is [protected]@ybl .This is big fraud he doesn't give me mobile or my rupees refund. This upi user is cyber criminal . please help me and save other also.i have their numbers also for numbers and more information see photo i attach proof.please help me and others from this fraud
        +4 photos
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        May 13, 2019
        Updated by Devanandd89
        My number is [protected]
        On dated 26/4/19 I have recharged 99rupees for seven times for BSNL no. The recharge is unsuccessful.The mobile no. not recharged but my SBI account has debited for rupees 693. I have applied for this through BHIM app. A message has received on my mobile that your a/c has credited after sometime but my a/c is not credited till date.
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          R
          Ramesh220165
          from Delhi, Delhi
          May 12, 2019
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          Address: Rewari, Rewari, Haryana

          My aadhaar number[protected]Ramesh kumar) is linked with hdfc bank account. But this account has been closed. Due to this reason my lpg subsidy amount is not coming in my sbi bank account. Please de-active the link my aadhaar number from hdfc bank account and link my aadhaar number with sbi saving account.
          Details are below:-

          Bharat gas agency: haryana gas services rewari
          Consumber number is: 10414
          My lpg id is: 1 [protected]

          My sbi saving bank account number: [protected]
          Branch: rewari

          Thanks and regards.
          Ramesh kumar
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            swathi prs
            from Suriapet, Telangana
            May 12, 2019
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            Hi sir i am prasanna. I am from guntur andhrapradesh. My aadhar number is[protected] and few days back i linked this aadhar number to sbi account [protected]. Aadhar linked to this account but it not showing in aadhar bank account linking status. It shows other bank which is inactive. I want this sbi account active in npci. Sbi ifsc code sbin0012680. Pls solve this problem as soon as possible to receve my subsidy amount.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            May 12, 2019
            Updated by swathi prs
            Hi sir i am prasanna.I am from Guntur Andhrapradesh.My aadhar number is[protected] and few days back i linked this aadhar number to sbi account [protected]. Aadhar linked to this account but it not showing in aadhar bank account linking status .It shows other bank which is inactive.I want this sbi account active in npci.sbi ifsc code SBIN0012680.pls solve this problem as soon as possible to receve my subsidy amount.
            I updated my Aadhar to bank, but my Aadhar status in active in npci

            aadhar linked to sbi account but not showing in aadhar bank linking status - Comment #3433195 - Image #0
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              N
              Narender Singh Tangoli
              from Samalkha, Haryana
              May 10, 2019
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              Hello sir my name is gurmeet singh from village tangoli district kurukshetra po naisi teh ismailabad my aadhar number is[protected] and my mobile numer is [protected] my bank account number is[protected] ifsc icic0003588 bank name is icici bank ismailabad

              plese resolve my problem because my narega payment is on hold due to inactive aadhar bank status
              +1 photos
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Money transaction no is[protected].it is did not credit my payer account.my account number is[protected] idib000y004.my payer account number is hdfc bank account number is [protected].ifsc no.Hdfc0003825.

              uidai showing bank account status inactive - Comment #3432804 - Image #0
              uidai showing bank account status inactive - Comment #3432804 - Image #1
              Money transaction no is[protected].it is did not credit my payer account.my account number is[protected] idib000y004.my payer account number is hdfc bank account number is [protected].ifsc no.Hdfc0003825.
              Transaction failed but amount deducted my bank ac

              uidai showing bank account status inactive - Comment #3432919 - Image #0
              uidai showing bank account status inactive - Comment #3432919 - Image #1
              Hi Sir, my name is Nita Jaiswal I have submitted aadhar Card in bank and aadhar is updated in my bank account but NPCI status is still inactive I have bank account in bank Punjab national bank account number protected IFSC code PUNB0033900 aadhar no. Protected
              So Please Updated my account in NPCI
              Thank U sir
              Sir,
              My aadhar is seeded with my closed account on npci mapper so please seed my aadhaar with my new account in sbi then I will get my lpg subsidy.

              NAME- KAPIL KUMAR MAHECHA
              BANK- SBI
              ACCOUNT NO. [protected]
              AADHAR NO.[protected]
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                @sapra_narender
                from Mumbai, Maharashtra
                May 9, 2019
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                Address: Gurgaon, Haryana, 122001

                Dear sir ma'am

                I have transferred rs 50k to beneficiary but amount neither credited to beneficiary nor returned to me till date since transaction was made on 13th january 2019. Balance deducted from the hdfc bank and not yet credited to beneficiary axis bank. This was done through bhim upi qr code having idfc bank name in its upi qr code address. Now no bank taking responsibility of this fund transfer issue and i am in financial crisis. Idfc bank told me that payment may be lying with npci. So kindly suggest further course of action. I have all the proofs of this fund transfer including upi transaction no. Kindly help to resolve urgently as i am struggling since long and now in financial crisis.

                Regards
                Narender
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                May 18, 2019
                Updated by @sapra_narender
                HDFC BANK confirmed that amount is deposited in the account no [protected] of IDFC FIRST Bank. Kindly check and confirm that whose account no is this.
                Dear Customer,

                We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, transaction details & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                -Anay
                HDFC Bank Customer Assistance
                Hi, we regret the inconvenience caused. Please DM us your registered contact details and we will get back at the earliest.
                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                  K
                  kuricheti nadiya
                  from Mumbai, Maharashtra
                  May 7, 2019
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                  Address: BR nagar 3rd line, 520004

                  I closed jandhan sbi bank accont and i opened new bank account in sbi. i changed adhae seeding and npci mapping but in uidai site not shows new sbi linking date please rectify the problem my adhar no[protected]we have seeded the aadhar card number several time in sbi but still on npci server the old bank account is reflecting which is closed. Please note that the new bank account [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Dear sir/madam My Name is Aniket Munje. I have a bank account in Bank of India Branch Warora. Adhar is link with bank but Npci status showing inactive. Please active My Adhar in Npci mapper. I have not received my scholarship Amt. Please link my Aadhar in Npci for Other Benefits.
                  My Aadhar no :[protected]
                  Mob no:-[protected]
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                    R
                    from Nellore, Andhra Pradesh
                    May 7, 2019
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                    Address: 110053

                    Hi,
                    I have seeded my adhaar card with my kotaK Mahindra Bank for Direct Benefit Transfer or (DBT) bank told me that they have already seeded and it is showing on their website but when I checked with my Gas agency it does not show on NPCI server so i am not getting my subsidy.

                    please have a look on it Asap.

                    Kotak Mahindra bank
                    Acc. No. [protected]
                    Crn no. 63148676

                    Thanks & Regard
                    Anil Raghav
                    [protected]
                    Email:- [protected]@gmail.com
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Dear sir mera last gas subsidy amount not receive bank mein aadhar link karwaya gas agency wale bolrahe hai aadhar nahi link huwa hai please help me

                    adhaar card mapping issue with npci server - Comment #3427208 - Image #0
                    Dear sir aadhar link to npci mapper server please help me

                    adhaar card mapping issue with npci server - Comment #3429609 - Image #0
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                      मनोज मोदी राष्ट्रवादी
                      from Mumbai, Maharashtra
                      May 7, 2019
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                      Address: बसौली नगला जगदेव थाना गोण्डा जिला अलीगढ़, Aligarh, Uttar Pradesh, 202123

                      दिनांक- 24 अप्रैल 2019

                      प्रिय NPCI (AIIC),
                      दिल्ली

                      महोदय,
                      मैं रामजीत सिंह s/o रामचरन सिंह निवासी ग्राम बसौली, पोस्ट नगला जगदेव, थाना गोंडा, तहसील इगलास जिला अलीगढ़ का निवासी हूँ मेरा मोबाइल न0 [protected] है, मुझे पिछले 7 साल से इन्सुरेंस कंपनी की पालिसी कराने के तहत अलग अलग व्यक्ति (दलाल) के जरिये ठगा जा रहा है अभी तक 17 पालिसी करवा मुझसे लाखो रुपये ऐंठ लिए गए, व उसे वापसी करने के एवज में मुझे नेफ्ट के रूप में, प्राइवेट खाते में के थ्रू मुझे लाखो रुपये घूस के तौर पे जमा कराए गए, जिसका समाधान आज तक नही निकला, मैं व मेरे दो बेटे क्रमशः पवन कुमार व मनोज सिंह के नाम भी इस तरह की पालिसी करवाई गई व उसका भी इसी तरह से मेरे पैसों का दुरुपयोग किया गया ठगा गया, लखनऊ में मकान बिक गया मेरा व मेरी जिंदगी भर की जमा पूंजी लग गयी इसमे, इस तरह का जघन्य अपराध मेरे साथ हुआ है
                      कृपया मेरी हर सम्भव मदद कीजिये मेरी कंपलेन दर्ज करते हुए उचित कार्यवाही कीजिये
                      आपकी महान कृपा होगी

                      एक प्रार्थी
                      रामजीत सिंह
                      अलीगढ़
                      Mb - [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Dear sir my name is Yogesh Haridas chandekar. I have a bank account in boi bank in neri brach ta chimur dist Chandrapur. Adhar is lined with bank but npci staus showing inactive. Please activate my adhar in npci. I have to receive scholarship for please link my andhar in npci mapper for receiving dbt benefits.
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                        L
                        Lalit Tathode
                        from Mumbai, Maharashtra
                        May 2, 2019
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                        Address: Gulhane wadi, Warud, Dist Amravati, Amravati, Maharashtra, 444906

                        My lpg subsidy is not received in last 4th month. My account is adhar seeded but not map in npci.
                        So please my account & aadhar mapping & my subsidy issue resolved. Please help mi
                        Name :- lalit tathode
                        Account no - [protected]
                        Aadhar no[protected]
                        Bank name - state bank of india
                        Lpg id[protected]
                        Bharat gas consumer no.[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          S
                          Sidhartha Narula
                          from Chandigarh, Chandigarh
                          Apr 27, 2019
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                          Address: #744 sector 22-a chandigarh, Chandigarh, Punjab, 0007

                          Writing on behalf of old woman aged 75 years or more kindly link adhar with npci mapper as unable to receive old age pension from past 5 months
                          Her account is with chandigarh branch of jammu and kashmir bank ltd details are given below
                          A/c no. [protected]
                          Ifsc no. Jaka0sector
                          Aadhar no[protected]
                          Kindly look into as survival is difficult
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Sarita Phadtare
                            from Mumbai, Maharashtra
                            Apr 28, 2019
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                            Address: Sun satellite , Sun City, Anandnagar , pune, Pune, Maharashtra, 411014

                            On 6th March, I had try to send 10000rupees to my friend via Google Pay. But transcation failed, still amount deducted from My account. I was calling Google pay several times. But they told us, Google pay already raised concern at NPCI. But NPCI not responded. Please respond to Google pay. So I can get my money back. Please revert back my amount. It's debited from last two months. I really need my money. I was facing lots of troubles.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Sir mere account se fraud Kiya ja rha hai by UPI
                            Jiska mujhe only ek SMS aa rha hai
                            UPI pin change krne pr bi bina meri jankari ke transection ho rha hai
                            Sir please kindly help me..
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                              pranavvedant
                              from Mumbai, Maharashtra
                              Apr 25, 2019
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                              Address: Jaipur, Rajasthan, 302029

                              I paid the same bill three times. For each transaction 569/- debited from my account. One transaction is successful and two transactions got failed. I raised dispute against those two transactions and got the resolution on 3rd may 19 that dispute settled and amount will be refund back in my bank account however its more than 15 working days and still i have not received any amount. Bbps id - bd01kaafvcef, and bd01kaafvb8w. Kindly look into this matter.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Aby Lone
                                from Mumbai, Maharashtra
                                Apr 25, 2019
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                                Address: Oklha, Gafoor nagar, 110025

                                Dear sir my name is abrar rashid lone. I have a bank account in jk bank zkir nagar. Adhar is lined with bank but npci staus showing inactive. Please activate my adhar in npci. I have to receive scholarship for please link my andhar in npci mapper for receiving dbt benefits.
                                Account number : [protected]
                                Adhar number :[protected]
                                Contact number : [protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Apr 25, 2019
                                Updated by Aby Lone
                                Please link my adhar in npci i have to receive scholarship

                                Hi sir my sister name is sindhu I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.what should I do?
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                                  Saravananjanani
                                  from Chennai, Tamil Nadu
                                  Apr 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: 3-1/14 Madhava Perumal middle Street alandur Chennai, 600016

                                  Dear sir.
                                  I had tranfred my cash virtual address [protected]@ubi to virtual address [protected]@ubi. By mistake i had entered [protected]@upi. So please do me the favour to get my cash back.. Ref details of the trancation (Your a/c no. Xxxxxxxx3898 is debited for rs.10000.00 on 07-03-19 and credited to a/c no. Xxxxxxxx1950 (Upi ref no[protected].
                                  Thank you
                                  Your truly
                                  Saravanan
                                  [protected]
                                  Apr 25, 2019
                                  Complaint marked as Resolved 
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Growing India
                                    from Mumbai, Maharashtra
                                    Apr 21, 2019
                                    Resolved
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                                    Resolved

                                    Address: Maldah, West Bengal.

                                    Sir i was add money in Airtel payment Bank from my payment debit card.
                                    In paytm show that the transaction has succesed.and also five the transaction id by paytm.
                                    I made the transaction on 15th of April.i was call to Airtel payment Bank customer service but didn't get any response.
                                    My account no of Airtel payment Bank - [protected]
                                    And transaction id[protected]
                                    Thank you
                                    Rajen Ghosh
                                    Contact no- [protected]
                                    +1 photos
                                    Apr 21, 2019
                                    Complaint marked as Resolved 
                                    The problem has been solved
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Y
                                      Yashodeep Mahajan
                                      from Mumbai, Maharashtra
                                      Apr 21, 2019
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                                      Address: Radhai, Plot no.1, Road no.14, Sector-1, New Panvel, 410206

                                      My aadhar no. Is linked with the bank account but when i check it on uidai website, it shows your your request cannot be processed due to technical issue and also my scholarship money is pending due to the same... Mahadbt portal shows your aadhar no. Is not linked with your bank account. Please look into and help me as soon as possible as my dbt money has not transferred yet!
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        G
                                        goyal.manish
                                        from Mumbai, Maharashtra
                                        Apr 20, 2019
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                                        Address: Shahpura Bhopal, 462016

                                        Hi sir/madam, recently i had transferred my lpg account from tarana (Mp) to bhopal (Mp), my lpg distributor name is shahpura bharat gas service bhopal. My lpg consumer no is[protected]. My bank name is - central bank of india freeganj ujjain (Mp).
                                        My aadhaar card number and account number is updated in lpg consumer form from distributor side. Before transfer this account of lpg already received subsidy by me in central bank account. But after transfer my lpg account showing failed because given aadhar no. And bank details not updated in npci database.
                                        Please help me…...
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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