Claimed

National Payments Corporation of India [NPCI] Complaints & Reviews

1
Updated: Apr 1, 2025
Complaints 4169
Resolved
357
Unresolved
3812
Contacts

File a complaint to National Payments Corporation of India [NPCI]

Having problems with National Payments Corporation of India [NPCI]?

File a complaint and get it resolved by National Payments Corporation of India [NPCI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

National Payments Corporation of India [NPCI] reviews & complaints page 69

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Meet dholiya
from Ahmedabad, Gujarat
Mar 17, 2019
Report
Copy

Address: Surat, Gujarat, 395006

I am having account at union bank varachha branch and i have linked my adhar no. There but i am unable to get scholarship due to inactive adhar in npci. I have been visiting branch for several times to get mapping done but they are saying all the time that its not our duty to do all that and our work is just to link not to activate. Its been a long time since i was about to get scholarship kindly solve this matter at earliest.
+1 photos
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chaitanyac9
    from Hyderabad, Telangana
    Mar 17, 2019
    Report
    Copy

    Address: shivajinagar, kovur mandal, spsr nellore dist, 524137

    Dear sir,
    Myself chaithanya krishna vangara actually my problem is i didn't receive the lpg subsidy amount in my account and been working on the procedure and finally came to know that there is an aadhar inactive in npci. So please do update your records as soon as possible and make me to get my subsidy amount and here my account details which are attached below along with status of bank account.

    Thanks & regards
    Chaithanya krishna vangara
    [protected]
    +3 photos
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    I am send money from my SBI account to canara bank account on 4th March. Via Google pay. Transaction states failed. today is 18/03/2019 but not received refund money in our account. I am enclose the transaction page.

    make my aadhar active in npci portal - Comment #3381153 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sark2110
      Mar 16, 2019
      Report
      Copy

      Address: Nashik, Maharashtra, 423203

      I have updated my aadhar card in sbi bank account and i got message that my account is successfully linked with aadhaar number but npci status is still inactive.
      Please help me with this concern as soon as possible. And i have tried contacting sbi in this issue they said it is not there work to update in npci mapper. I am not able to get dbt benefits.
      Sbi branch :-soygaon, nashik
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mehta harish
        Mar 15, 2019
        Report
        Copy

        Address: 45.b Rani Ka Bagh, Amritsar, Punjab, 143001

        Sir I self harish mehta from Amritsar.
        I had paid LIc premium of Rs 12010 through Paytm on st 02.02.19.but payment neither creited to Lic and nor returned back to my sbi saving account.
        Kindly do the needful steps to get my money back to my account.
        Thanx.
        Sbi A.c no [protected].
        IFSC code SBIN0004912.
        Paytm payment status. UPI Transaction failed.
        UPI Transaction reference no.[protected].
        +2 photos
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Prabha23
          Mar 15, 2019
          Report
          Copy

          Address: 75, main road v.kumaramangalam, 606003

          National Payments Corporation Of India [Npci] — imps failed

          India
          Prabhakaran on Mar 13, 2019
          Submit a Complaint
          My imps ref. No[[protected]] failed from Indian bank to Axis bank, amount debited from Indian bank and didn't get credited to Axis bank. And i received below message from Indian bank,

          Your fund transfer for rs.20000 on[protected] is timed out. Please check with your bank (Imps ref no.[[protected]
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sharda kisku
            Mar 14, 2019
            Report
            Copy

            I am having account at Sbi hartopa branch and I have linked my adhar no. there but I am unable to get scholarship due to inactive adhar in npci. I have been visiting branch for several times to get mapping done but they are saying all the time that its not our duty to do all that and our work is just to link not to activate. Its been a long time since i was about to get scholarship Kindly solve this matter at earliest.
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Akula santoshi kumari
              Mar 14, 2019
              Report
              Copy

              Address: 66-1-79, Pilakavanipalem near cormandal gate, Visakhapatnam, Andhra Pradesh, 530016

              Dear sir i have sbi bank acount iam requested bank to npci aadhar link with bank account but they are not done iam applied yuvanestam schem they said ur adhar linking with india oversis bank but i have only one account in SBI iam not received govt benifits how i ill get to aadhar link with sbi iam elgible yuvanestam schme but iam not received any amount for this issue plz solve the problem
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ranjantiwari20
                from Surat, Gujarat
                Mar 14, 2019
                Report
                Copy

                Even though my aadhar seeding is completed in bank. Inactive status is shown in npci server. Bank officials are also not able to correct the problem. Aadhar linking status is also not shown in uidai website. It is always showing problem and asking to try later. I also tried to link my aadhar for dbt via online banking but it is showing 'service is not available'.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                It is almost 8 days i submitted the above complaint. There is no response from NPCI .Even though my complaint is pending they are showing zero penging complaint above.contact me on [protected]
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  durgaprasad1241
                  from Guntur, Andhra Pradesh
                  Mar 14, 2019
                  Report
                  Copy

                  Dear sir,
                  I linked my aadhaar number to my bank account but i check status of bank account link to aadhaar in uidai website it shows your request cannot be processed now due to some technical issue please try again later. This message shows since last one month. So please resolve my problem as soon as possible. Below i wrote my aadhaar number.
                  Name: palladi durga prasad
                  Aadhaar no:[protected]
                  Account no: [protected]
                  Bank: andhra bank
                  Ifsc code: andb0001355
                  Mobile no: [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    manu_69
                    Mar 14, 2019
                    Report
                    Copy

                    Dear sir/mam,
                    My aadhar no. Is[protected].
                    I have closed my icici bank account on 20th feb. 2019 to which my aadhar was linked and i have another bank account in sbi bank to which aadhar is already linked. But as your system is not updated i am unable to receive dbt benefits (Lpg subsidy) in my sbi bank account.
                    Below are the screenshot for your kind reference regarding.
                    Please update my sbi bank account in ur system so that i can receive hold subsidy in my account.
                    +4 photos
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashish sandel
                      Mar 14, 2019
                      Report
                      Copy

                      Address: Nagpur, Maharashtra
                      Website: npci.org.in

                      Sir my account number [protected] of idbi bank is already link with my adhar number[protected] but still this information is not updated on npci portal due to which i can't received my scholarship amount. Let me know you that from the past three year i received my scholarship on time. My adhar is link with my bank account since last 3 year but this year i got notification from the mahadbt portal that my adhar isn't link with bank account and if link then it not updated on npci portal due to you can't eligible for received the scholarship amount. Same complaint i registered in pmo and idbi bank but nothing happened. Please sir updated my status on your portal. This is scholarship is not a small amount for me. Alot of students facing the same problem in our college and they can't do anything. I request you sir solve this issue as soon as possible.
                      +3 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Mar 14, 2019
                      Updated by Ashish sandel
                      And sir my IDBI bank IFSC code is IBKL0000515

                      Mar 16, 2019
                      Updated by Ashish sandel
                      My issue is still unresolved sir. I am suffering through so tension about this matter. please help me.
                      Sir, i have gas connection with Annai gas agency singanallur Coimbatore. My consumer number is[protected]. My gas subsidiary not been credited Since June2018 to till date. My account in SBI is[protected]. Please let me know why it is not been credited.
                      Please mapping my Andhra bank account with NPCI

                      Name : S Rajesh

                      Account no : [protected]

                      IFSC CODE : ANDB0001901

                      AADHAR NO :[protected]
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Varinder86
                        from Firozpur, Punjab
                        Mar 13, 2019
                        Report
                        Copy

                        Respected sir, i was recieving my lpg subsidy in my airtel payment bank account number [protected]. That account was closed by me 3 months ago. But i am showing my lpg subsidy lapsed in my closed airtel payment bank. I re-submitted my aadhar and lpg id form to sbi bank and hdfc bank. But they are telling aadhar is linked and no fault from their side. Plz send subsidy in my other accounts attached with aadhar number. Thanks
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Mar 13, 2019
                        Updated by Varinder86
                        Sorry i forget to mension hp gas lpg id and consumer number .My Lpg id is[protected] and my consumer number is 722780
                        Sir I have SBI account and the npci bank mapper is show my Adhar card is inactive please activate my Adhar card in npci mapper
                        My Aadhar Card No. is[protected] and I have linked it with my Bank Account (Andhra Bank) but till date the status shown NPCI not mapped Aadhar No. with Bank. So Please check and do the needful step in this regarding.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          allu10
                          from Bengaluru, Karnataka
                          Mar 13, 2019
                          Report
                          Copy

                          Address: Amreli, Gujarat, 365440

                          I doed 1 transaction of add money to paytm wallet with upi payment mode in paytm app with paytm payment bank saving account my branch is noida i paid to (Paytm. [protected]@axisbank) the merchant not delivered me service and order snowed failed the customer care agent not helping me they saying to talk with merchant how can we've merchant's contact they not giving me merchant's contact today 27 days goes to deducted my amount but not added back in my account they not helping me please help this was a 5000 amount
                          +2 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Wrong upi fund transfer by me. Please get back money to my account.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rinku Sanjay Singh
                            Mar 13, 2019
                            Report
                            Copy

                            Address: Nayapara near santoshi mandir Sirgitti, 495004

                            Sir i requested to you that i transferred 5000 rupees by bhim app from my sbi account no [protected] to my ubi ac no is [protected]on 5-feb-19. Amount is debited from my account but amount is not credited in my beneficiaries account.
                            Txn no is[protected] date is 05-feb-19 time 16:26:47.
                            I compliant to consumer affair. Complain no is 1202991.
                            I compliant to bhim app many times. Complain no are 172673, 176191, 193033, 194005.
                            I also complaint to sbi. Complain no is [protected].
                            I also complaint to ubi. Complain no is[protected].
                            I attached ac statement screenshot of both banks and transaction details screen shot.
                            Sir my complaints has not resolved. Amount has not credited nor reverted. Sir please solve my problem as soon as possible.
                            Thank you
                            +6 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anujkumarsharma353
                              from Muzaffarpur, Bihar
                              Mar 13, 2019
                              Report
                              Copy

                              aadhaar seeding

                              Address: AT-Station Road Sonardih, PO-Sonardih, PS-MADHUBAN, Dhanbad, Jharkhand, 828125

                              I have no any account in airtel payments bank, i deleted that account long time ago, but npci mapper is showing that my aadhaar is linked to airtel payments bank.

                              I want my aadhaar to be seeded to my active account that is in boi. For that i wrote applications submitted concent form to the bank. They say they have seeded my aadhar to my account. They also provided me with an acknowledgement with bank stamp but in npci mapper...
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy
                              J
                              jaaskaran
                              from Hoshiarpur, Punjab
                              Mar 12, 2019
                              Report
                              Copy

                              Address: H.no. 8 street no. 1 sundar nagar amritsar, Amritsar, Punjab, 143001

                              Respected sir,
                              I am gurvinder singh. My account no. Is [protected] and customer id[protected]. My problem is that i have send two payement of rs 2500 on 08/03/2019 from orbc bank to sbi through upi by paytm app. But both payment is still not credited in sbi bank. Moreover, the status of both transaction is success. On same day, i did one more transaction which was get failed but amount has been debited from my account. After that, i did contact to orbc customer care on 8/3/2019 regarding this problem and they suggested me to wait till monday for 24 hours. Failed transaction can be credited refund back in your account and other both is credited in the receiver bank. If it is not credited after that you can mail with clear screenshot. I have also mail on [protected]@obc.co.in but no revert received till now.

                              The upi id of two transaction which status is success is given below :-

                              1. Upi id[protected] transaction from orbc to sbi

                              2. Upi id[protected] transaction is from orbc to sbi

                              The upi id of failed transaction is given below :-

                              3. Upi id[protected] transaction is from orbc to pnb

                              Kindly go through the matter thoroughly on urgent basis and resolve my problem as soon as possible. I shall be highly thankfyl to you.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                bikash29102007
                                from Kolkata, West Bengal
                                Mar 12, 2019
                                Report
                                Copy

                                Address: Murshidabad, West Bengal, 742102

                                LPG ID: [protected], Consumer Number: 15813
                                I, Bikash Pal changed Bank A/C for LPG subsidy. New A/C SBI = [protected],
                                But when I go to LPG distributor they told the AAdhar linked with other a/c.
                                So I could not get subsidy last three times. Please help me for that, what I do?
                                Please active NPCI database for subsidy.
                                +1 photos
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ravi nikki
                                  from Samalkha, Haryana
                                  Mar 12, 2019
                                  Report
                                  Copy

                                  Address: working women hostel ,near HAU gate no1, Hisar, Haryana, HDFC0051123

                                  There is aa problem to get scholarship due to ncpi. Plz tell me how i can do ncpi. My bank account is in hdfc bank bawani khera. Its really urgent. Please tell me aa easy way to do ncpi. When i discus about ncpi with hdfc bank they say me they don't know about this system and you can talk with customer care no. But when i talk with customer care they also say me they dont know any thing about this
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Harsh_Hj
                                    from Pune, Maharashtra
                                    Mar 12, 2019
                                    Report
                                    Copy

                                    aadhar linking status not updated at npci mapper

                                    Address: Lavale Phata, Pirangut, Tal. Mulshi, Pune, Pune, Maharashtra

                                    Hello sir,
                                    My aadhar is linked with my bank of maharashtra account (Account no - [protected]) but it is not updated on npci and this causing me to get my scholarship money. Scholarship is really important for a lower middle class family and money helps a lot. So, i request you to solve my issue as soon as possible. Money really important for my further education.

                                    Thaks & regards....
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    D
                                    Dhonibk2207
                                    Mar 12, 2019
                                    Report
                                    Copy

                                    Address: pune, Pune, Maharashtra, 411038

                                    Hello team.
                                    I req immidiate help if possible as i have registred my adhar with the icici bank but this bank is not yet functional with npci so my scholarship is not redeem to my account. It showing bank details are not found so as i asked the to bank he told me he can delink the adhar but how to link adhar with npci he dont knw the process. Plz let me knw the process. And if i delink the account and again link to sbi so the amount will be debursed to sbi account or not. Pleaee help me. Out because i called to your customer service they disconnect the call
                                    Adhar no[protected]
                                    Icici bank[protected]
                                    Sbi [protected]
                                    E mail [protected]@gmail.com
                                    Mob [protected]
                                    +2 photos
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    My SBI account not linked with ncpi, please do needful

                                    aadhar link with npci icici bank - Comment #3374830 - Image #0
                                    aadhar link with npci icici bank - Comment #3374830 - Image #1
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit