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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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H
Harsh_Hj
from Pune, Maharashtra
Mar 12, 2019
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aadhar linking status not updated at npci mapper

Address: Lavale Phata, Pirangut, Tal. Mulshi, Pune, Pune, Maharashtra

Hello sir,
My aadhar is linked with my bank of maharashtra account (Account no - [protected]) but it is not updated on npci and this causing me to get my scholarship money. Scholarship is really important for a lower middle class family and money helps a lot. So, i request you to solve my issue as soon as possible. Money really important for my further education.

Thaks & regards....
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Dhonibk2207
Mar 12, 2019
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Address: pune, Pune, Maharashtra, 411038

Hello team.
I req immidiate help if possible as i have registred my adhar with the icici bank but this bank is not yet functional with npci so my scholarship is not redeem to my account. It showing bank details are not found so as i asked the to bank he told me he can delink the adhar but how to link adhar with npci he dont knw the process. Plz let me knw the process. And if i delink the account and again link to sbi so the amount will be debursed to sbi account or not. Pleaee help me. Out because i called to your customer service they disconnect the call
Adhar no[protected]
Icici bank[protected]
Sbi [protected]
E mail [protected]@gmail.com
Mob [protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
My SBI account not linked with ncpi, please do needful
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    Mansoor Sheikh
    Mar 12, 2019
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    Sir my account number [protected] of sbi bank is already link with my adhar number[protected] but still this information is not updated on npci portal due to which i can't received my scholarship amount. Please solve this issue sir. This scholarship is so important for me. Due to your this kind of behavior lots of students can't get their scholarship amount. And that is not a small amount sir. My scholarship amount is more than 50000 rs. I request you please solve my problem. And allow me to get my scholarship amount
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      umeshg803
      from Pune, Maharashtra
      Mar 11, 2019
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      Dear sir,
      My name is umesh gaikwad. I have link my aadhaar number to my bank account (Bank of india) but i check status of bank account link to aadhaar in uidai website it shows my aadhar linking status inactive with my previous bank account (State bank of india) which i have closed it in past. So please map my aadhar number with my new bank account (Bank of india) and plz active aadhar linking status in npci. I cant get scolership benefit from mahadbt it shows aadhar not linked with bank account on mahadbt website so please help me. My bank account no:[protected] branch: sangola
      My aadhaar no:[protected]
      Thank you
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        Ashish sandel
        Mar 11, 2019
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        Sir my account number [protected] of idbi bank is already link with my adhar number[protected] but still this information is not updated on npci portal due to which i can't received my scholarship amount. Please solve this issue sir. This scholarship is so important for me. I also checked via mobile service at *99*99# but that service is also close. Due to your this kind of behavior lots of students can't get their scholarship amount. And that is not a small amount sir. My scholarship amount is more than 50000 rs. I request you again please solve my problem. And allow me to get my scholarship amount
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          As25886
          Mar 9, 2019
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          Address: Govind puram, Ghaziabad, Uttar Pradesh, 201013

          Sir while filling my examination form, i have used upi app to pay amount, it shows money deducted but transaction is still showing failure. Im giving my transaction no. With picture. Obliged if gets my money back.
          Transaction : [protected]
          Email: [protected]@gmail.com
          Phone no. [protected]
          Bank: syndicate bank.
          Account no: [protected]
          Issue: money deducted but failure transaction.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            prn123
            Mar 9, 2019
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            Address: Nashik, Nashik, Maharashtra

            I have linked my bank account with adhar card since last month but still it is not visible at npci bank mapper portal. It is causing me problem in receiving the scholarship befit. When i contacted bank they are saying the adhar is already linked but still it is not visible at npci mapper. Please convey me the reason as soon as possible. And update it on npci mapper
            Bank name:- bank of maharashtra, ambad branch, nashik
            Account no:-[protected]
            Adhar no:[protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              abhinav89k
              from Noida, Uttar Pradesh
              Mar 9, 2019
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              Hi
              I am mrs i devi. My issue is that i have completed my aadhaar linking to my sbi account one year back only but still when i tried to check on uidai website under aadhar - bank linking status section, it appears repeatedly as there's a technical problem... Try later. Probably, due to that reason i am unable to recieve govt scheme funds and subsidies which i had applied for not getting credited to my account... Let me tell you neither my branch nor aadhar officials helped me in any which way... Where should i go... I am physically not that well so i can't visit the branch everyday where untrained unprofessional sbi employees including manager are such a torture in itself.
              Kindly help me out of this mess... Quickly.
              Rest i will reveal all my concerned details to the relevant person who contact me through phone or message... Because of the security reasons i am not putting any personal information like bank details or aadhar... Hope you will understand...
              Contact number [protected]
              Thank you
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                Saravananjanani
                from Chennai, Tamil Nadu
                Mar 8, 2019
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                Address: 3-1/14madhava perumal middle st alandur, 600016

                Dear sir.
                I had tranfred my cash virtual address [protected]@ubi to virtual address [protected]@ubi. By mistake i had entered [protected]@upi. So please do me the favour to get my cash back.. Ref details of the trancation (Your a/c no. Xxxxxxxx3898 is debited for rs.10000.00 on 07-03-19 and credited to a/c no. Xxxxxxxx1950 (Upi ref no[protected].
                Thank you
                Your truly
                Saravanan
                [protected]
                Mar 18, 2019
                Complaint marked as Resolved 
                No resolve no call no email ID not send me. my money not received me
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  Mir Zulufkar Ali
                  from Pinjaur, Haryana
                  Mar 8, 2019
                  Resolved
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                  Resolved

                  Address: Namblabal, 192121

                  Sir,
                  I am an Aadhaar card holder my name is Tasleema Akhtar having Aadhaar id:[protected].i had linked my Aadhaar number to my bank account one or two years before.but few days before when I checked my Aadhaar number for it's link with my bank account via ncpi mapping on the website https://resident.uidai.gov.in/ it gave me inactive confirmation of my Aadhaar with bank account linking at that time.
                  Now two days before I have once again linked my Aadhaar number to my bank a/c.but it still shows me the same confirmation inactive status on dt.31st Jan 2019.
                  Kindly, consider over my matter properly and update my Aadhaar a/c according to current status with accurate information and provide me accurate status.
                  Mar 24, 2019
                  Complaint marked as Resolved 
                  Still showing inactive status for Aadhaar Bank linking at ncpi mapping.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    Gelli Suryanarayanamurty
                    Mar 8, 2019
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                    I am a retired bank employee. I retired from sbi tirupati on 31st jan 2018. I shifted my residence & gas connection to my native place razole in e. G. Dt. Of ap. From tirupati. Also i had taken gas connection from indane distributor for my convenience in the month of march 2018. I had linked my adhar number to a new account. For the last 12 months i am not receiving the subsidy amounts. I am wandering around the bank and gas agency for the last one year. I am not able to find the problem and a solution. Hence i request you to have a solution for this purpose. I am providing the particulars for your verification as under:
                    Name: gelli suryanarayanamurty
                    Adhar no:[protected]
                    Adhar linked bank a/c: [protected]
                    Bank ifsc: sbin0000910
                    Gas consumer no:[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      Surya nath
                      from Hyderabad, Telangana
                      Mar 8, 2019
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                      Address: Hyderabad, Telangana

                      Hi sir) my cunsumer no:[protected] my bank: - sbi my lpg distributer name is thirumala enterprises gas service bharatgas have submitted adhaar card and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : sbi, kakatiya nagar, account number : [protected], ifsc code : sbin0020534, aadhaar number :[protected]. So please update my account in npci.
                      I am not receiving lpg gas subsidy
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Pulin Jain
                        Mar 7, 2019
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                        I'm from ramganjmandi (Dist kota) rajasthan. My gas subsidy is not credited in my bank account what can i do please solve my problem. I give all the aadhar details in my bank and bank details to gas office. But my gas subsidy is not credited in my bank account. My bank is also don't know why it happens so please solve it when i asked from gas office member he said the aadhar is not linked with my bank account. When i asked to my bank member he said the bank process to link aadhar with bank account is almost done but npci not linked it the bank member also don't know what is the reason behind it.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          K
                          kumarsagar7635
                          from Pune, Maharashtra
                          Mar 7, 2019
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                          Address: 440023

                          Dear team,

                          I sagar sharad kharabe having a hp gas connection with you my consumer number is 603639, lpg id : 2 [protected]. Now from october month consumer status showing inactive as this id has been blocked by so (Sales officer).

                          I confirmed that i do not have any other connection with the name sagar sharad kharabe i have only 1 connection with hp gas.

                          As per your system error. My (Consumer id - 603639) registered bank account (Icici[protected] is linked with s. G kharabe who is having uco bank (Consumer id-606216 lpg id : 2 [protected].) and that is why my account has been blocked, as 2 subsidies showing in my connection.

                          I have already discussed this issues with hp gas agency (Orange gas agency - nagpur) & with officer many times they are always saying that they are trying to resolve it and i am facing this issue from last 5 months and still facing the same.

                          As per last suggestion, i have updated npci form for both consumer id to their registered bank : concern docs attached herewith

                          I requesting to activate 603639 sagar kharabe & release subsidy for 606216 s. G. Kharabe.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Mar 07, 2019
                          Updated by kumarsagar7635
                          REGARDS

                          SAGAR S KHARABE
                          [protected]
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                            Kapil Deo Prasad Mandal
                            Mar 7, 2019
                            Resolved
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                            Resolved

                            Address: Sahibganj, Jharkhand

                            Hello sir,

                            I am kapil deo pd mandal. I deposited premium of sbi life with amount of 10798 through phone pe (Upi). Amount debited but not credited to merchant. Phone pe is connected with sbi account. Sbi customer support doesn't support me. I want to know how to refund money. I called many times to customer care support but no good response from his side.

                            Please refund my money
                            Txn id[protected]
                            Date - 01 march 2019
                            Mob no. - [protected]
                            Email id - [protected]@outlook.com
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Dear Customer,

                            We acknowledge your concern. We request you to mail us your policy number and contact details along with the best time to call you on our official email address - [protected]@sbilife.co.in.

                            Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
                            Dear Customer,

                            We are waiting for you to mail us with the earlier requested details so that our team can address your concern soon.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
                            Dear Customer,

                            We are still waiting for you to mail us your policy number and contact details along with the suitable time to call you on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.

                            Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
                            Dear Customer,

                            We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

                            Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
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                              Katyal25
                              from Gurgaon, Haryana
                              Mar 7, 2019
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                              Address: Delhi, New Delhi, Delhi, 110059

                              Hi team,

                              On 25th february, a merchant by the name of self pest control transfered the money from his paytm merchnant wallet to my bank account no:- [protected] ifsc code:- scbl0036025 till date the money has not got transfered into my bank account, when ever i reach paytm they simply say its a technical issue and its been more than 10 days now, please help me in getting my funds credited.

                              The mobile number of the merchants through which the imps was initiated was "[protected]".

                              Please help me, my mobile number is [protected]

                              Regards,
                              Rajeev katyal
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Mar 07, 2019
                              Updated by Katyal25
                              On 25th February, a merchant by the name of self pest control transfered the Money from his PAYTM merchnant wallet to my bank account no:- [protected] IFSC Code:- SCBL0036025 till date the Money has not got transfered into my Bank account, when ever i reach PAYTM they simply say its a technical issue and its been more than 10 days now, please help me in getting my funds credited.

                              The Mobile number of the merchants through which the IMPS was initiated was " [protected] ".

                              Please help me, My Mobile number is [protected]

                              Regards,
                              Rajeev Katyal
                              Mar 07, 2019
                              Updated by Katyal25
                              On 25th February, a merchant by the name of self pest control transfered the Money from his PAYTM merchnant wallet to my bank account no:- [protected] IFSC Code:- SCBL0036025 till date the Money has not got transfered into my Bank account, when ever i reach PAYTM they simply say its a technical issue and its been more than 10 days now, please help me in getting my funds credited.

                              The Mobile number of the merchants through which the IMPS was initiated was " [protected] ".

                              Please help me, My Mobile number is [protected]

                              Regards,
                              Rajeev Katyal

                              Mar 07, 2019
                              Updated by Katyal25
                              On 25th February, a merchant by the name of self pest control transfered the Money from his PAYTM merchnant wallet to my bank account no:- [protected] IFSC Code:- SCBL0036025 till date the Money has not got transfered into my Bank account, when ever i reach PAYTM they simply say its a technical issue and its been more than 10 days now, please help me in getting my funds credited.

                              The Mobile number of the merchants through which the IMPS was initiated was " [protected] ".

                              Please help me, My Mobile number is [protected]

                              Regards,
                              Rajeev Katyal
                              Mar 07, 2019
                              Updated by Katyal25
                              On 25th February, a merchant by the name of self pest control transfered the Money from his PAYTM merchnant wallet to my bank account no:- [protected] IFSC Code:- SCBL0036025 till date the Money has not got transfered into my Bank account, when ever i reach PAYTM they simply say its a technical issue and its been more than 10 days now, please help me in getting my funds credited.

                              The Mobile number of the merchants through which the IMPS was initiated was " [protected] ".

                              Please help me, My Mobile number is [protected]

                              Sorry for reposting as there is an system issue going on

                              Regards,
                              Rajeev Katyal

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                                venki gk
                                from Mandya, Karnataka
                                Mar 7, 2019
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                                Address: 16th main hoasroad near five str, Electronic cityar chicken shop, Bangalore, Karnataka, 560100

                                Bhim app no working and mobile number not verified this type of error is came but some time verified is done ok but app is not working automatically application is closed. Because you know one thing bhim is fantastic app but this situation is very bad performance this app. Iam looking is everything but i am not satisfied please kindly request to you whenever this problem is solved
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  vishal gadhe
                                  Mar 6, 2019
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                                  Address: Motala

                                  Sir my name is vishal ajay gadhe my aadhar number is inactive, i updated 10 times to active it but it could not active please activate my aadhar. Bank told to you aadhar no. Is link but status are inactive my aadhar number[protected] branch-state bank of india. Ifsc code-sbin0005442. Bank account no-[protected] please help me to solve my problem as soon as possible
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Hi sir my name is Vishal Ajay Gadhe I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : state Bank of india, Account number : [protected], Ifsc code : SBIN0005442, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir
                                  Amount debited from my account and no credit to recipient account
                                  iqbal@143's reply, Mar 6, 2019
                                  Amount debited but no credit recipient account
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                                    shankar shaan
                                    from Bhimunipatnam, Andhra Pradesh
                                    Mar 6, 2019
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                                    Address: 28-1-8 DABAGARDENS VISAKHA-20, Visakhapatnam, Andhra Pradesh

                                    Dear sir
                                    I have linked my adhaar[[protected]] with my bank account ac no :- [[protected]]. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no. [[protected]]...

                                    State bank of india
                                    Branch venkateswara metta
                                    Cif : [protected]
                                    Ifsc : sbin0005896
                                    Micr :[protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    On 6 february 2019 at 9.01am rs6000 debited but not credited to receivers account and not also reversed back. Upi ref.no.[protected].

                                    And on 6 February 2019 at 6.13pm rs6000 debited but not credited to receivers bank and not also reversed back. Upi ref.no.[protected].
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                                      Gitesh Khatri
                                      from Gwalior, Madhya Pradesh
                                      Mar 6, 2019
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                                      Address: H No 19 Kachnar Kunj Mahanadda , Ne Radhaswami Satsang Bhawan Jabalpur MP, Jabalpur, Madhya Pradesh, 482001

                                      My self tanu khatri w/o late shri jitesh khatri residing at jabalpur mp.

                                      My husband has expired due to an accident on 18/01/2019, he was having 2 nos bank accounts in sbi shakti nagar jabalpur branch (1 is in his individual name and other one is joint account with me).
                                      After accident we went to sbi for rupay accident claim, met with manager.

                                      He replied that only platinum card holders are eligible for this claim and there is not a single platinum card has been issued by our branch to any customer,
                                      You are not eligible for any claim.
                                      During accident atm has been lost and it was rupay card.
                                      We are following bank since more than 1 month, they have refused to accept claim intimation.

                                      Attached - photo of bank pass book sbi, branch code 10532, shakti nagar jabalpur mp.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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