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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 73

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Address: Thane, Maharashtra, 400604

Hi, my name is poonam d. Yadav. I have submitted adhaar card in bank and adhaar is updated in my bank account but its not updated in npci database. I have bank account in bank : state bank of india, wagle industrial estate, road no.22, thane, maharashtra, 400604, account number : [protected], ifsc code :sbin0001053, aadhaar number :[protected]. So please update my account in npci asap.
I am getting difficulty by this issue to receive my scholorship fee.
I am also attaching the screenshot of mail what i am get from dbt board.
Please look into this and do the needful.
Waiting your quick reply.
Thank u.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 25, 2019

Updated by neil1314 hi...i still not received any solutions...please do the needful asap

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G

Gayasu din

from Varanasi, Uttar Pradesh

Feb 21, 2019

Muje apna UPI mobile number unblocked kar bana hai kyo ho jaega mera naam Gayasuddin hai mobile no [protected]

Y

Yogesh Bhadane

from Bengaluru, Karnataka

Feb 22, 2019

Dear Sir / Madam
My Self MR. Yogesh Bhadane Acount Holder In Corporation Bank my adhar card is not link to NPCI thats why my LPG gas Subsidy is not transfer in my account

Yogesh Bhadane's reply, Feb 8, 2019

my adhar nob is not link to NPCI link thats why my LPG gas subsidy is not transfer in my carporation bank account

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Address: Sonepur, Odisha, 767016

As per information, my adhar no not updated in my sbi account where as i have submitted several times to bank. It was clearly rejected and written as "rejected by npci"
Similarly my gas subsidy last three transaction has not received due to the reason there written "payment on hold".
Further it is to inform you that i was calling your toll free number no one is receiving.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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A

Abhirj

from Ambala, Haryana

Feb 21, 2019

Bank - sbi
Branch - palwal
A/c - [protected]
Sir I withdraw money from my aconut through adhar center 5 months ago and transaction was declined but money was deducted from my account ..Since then despite various complaints ..I have not got my money back

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Address: Anantapur, Andhra Pradesh, 515671

My name is sreekanth i don't have any account in central bank of india. But npci mapping in showing central bank of india. My aadhar no[protected]. Please check and i have account in only sbi.
My govt give nirudyoga bruthi amount 3000 rupees credit in unknown account number [protected] central bank of india. Central bank of india employees not respond for this problem.
Please tell how to solve my problem???

Feb 21, 2019

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: 768216

Dear tear,
This is inform you that i have do a transaction through phonepe you of ₹2500 but the transaction was failed and after some time my bank ac was debited 3times of ₹7500 and two times my money was refund and one more refund is stills pending from 2nd feb and phoepe customer care is telling we can't do any help regarding such refund kindly consult with bank but bank also did listen my complaint, my humble request you to kindly help and suggest me.

Thanks regards
Ghanashyam prusti
Reg mob-[protected]
Union bank ac-
[protected]
Ubin0541389

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Address: Chennai, Tamil Nadu, 600093

Sir, i have 2 account in hdfc bank and kotak mahindra bank & indane gas subsidy is with hdfc bank. But i need the subsidy in kotak mahindra bank. Kotak mahindra bank also linked aadhaar, but not show online. Please sir give me solution, i need subsidy in kotak mahindra bank.. Kotak mahindra a/c no. [protected], ifsc code kkbk0008788... A/c name. Elancheran elamvazhuthy

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 21, 2019

Updated by Elancheran Elamvazhuthy My Aadhaar No is[protected] & my indane consumer no is 62045... if you need any more details please mail me ([protected]@gmail.com)

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J

J shanthakumar

from Lahar, Madhya Pradesh

Feb 21, 2019

My aadhaar number[protected]
Connecting this account
Now I need change for bank account :
Gas subscription amount credit this account :
Bank account
[protected]
Ifsc code :KVBL0001829
Name:j. Shanthakumar

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Address: Supaul, Bihar, 854339

Hi sir my name is shekhar vermai have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india account number : [protected], ifsc code : sbin0011592, adhaar number :[protected]. So please update my account in npci. Thank u sir give your feed back.

Feb 20, 2019

Complaint marked as Resolved

Hi sir my name is HARILAL MUKHIYA I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci UTTAR BIHAR GRAMIN BANK status is still inactive. I have New bank account in bank : state bank of india, account number : 38056797258 ifsc code : SBIN0007114, adhaar number : 6480 0996 0725. So please update my account in npci. Thank u sir give your feed back.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 20, 2019

Updated by HARILAL MUKHIYA Hi sir my name is HARILAL MUKHIYA I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci UTTAR BIHAR GRAMIN BANK status is still inactive. I have New bank account in bank : state bank of india, account number : [protected] ifsc code : SBIN0007114, adhaar number :[protected]. So please update my account in npci. Thank u sir give your feed back.

Feb 20, 2019

Updated by HARILAL MUKHIYA Hi sir my name is HARILAL MUKHIYA I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci UTTAR BIHAR GRAMIN BANK status is still inactive. I have New bank account in bank : state bank of india, account number : [protected] ifsc code : SBIN0007114, adhaar number :[protected]. So please update my account in npci. Thank u sir give your feed back.

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Address: 400088

Dear Sir I Have Linked My Adhaar[protected] With My Bank Account And My LPG Distributor also . But According to NCPI (Aadhaar Linking Status in Bank (as per NPCI : Not Submitted)) Not Submitted I Have Asked So Many Times In my Bank and they said they had done from his side and updated My Adhaar with my bank account, and Its not updated from NPCI . And how i know the status of this, bank person given the adhaar linking receipt with my bank account.Please tell me the solutions about this issue.my Mobile no

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Address: 799144

Previously subsidy amount would be credited in another bank account (Tscb) due some personal reason i was closed that account.

Now i want to subsidy amount will be credit in the below mentioned sbi account.

Bank name :- santir bazar sbi bank
Ifsc code :- sbin0006487
Name :- nitai charan das
Aadhar no:[protected]
Bank account no :- [protected]
Lpg id :- 3 [protected]
Consumer no. :- [protected]

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Address: Hyderabad, Andhra Pradesh, 500020

Sir, i have submitted my aadhar card in bank of india, but it is mapped with npci account, i asked manager to map ncpi with aadhar, they told we dont know how to map npci, please add my aadhar with npci account, kindly help me.
Bank: bank of india,
Account no: [protected],
Branch: basheerbagh,
Name: tulasi lakshmi kayitha,
Aadhar no:[protected],

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Address: 523110

Sir i am linking my aadhar card with my andhra bank account. I am applied for andhrapradesh mukhyamantri yuvanestham it shows aadhar is not linked with npci. Bank says aadhar is already linked my account what is the problem sir, and how to rectify it please help me sir
Thankin you sir please resolve this issue as soon as possible thanking you sir.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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S

Sarvesh kumar 18193

from Morena, Madhya Pradesh

Feb 20, 2019

I am not getting my LPG subsidy in my account for my last 5 deliverd cylinders My LPG ID no is[protected] my distributers name is Aishwarya Enterprises...

P

[email protected]

from Hyderabad, Telangana

Feb 21, 2019

Bank staff told that site cant be reached. so kindly link my aadhar mapping with my account

K

Kiran Taneja

from Chandigarh, Chandigarh

Feb 21, 2019

Not received since Jan 18 LPG subsidy Aadhar maped with bank mail to npci no reply

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Address: Burdwan, West Bengal, 713370

Sir / Madam, I send 500 rupees to my friend IVI KHATUN through Google pay but couldn't reach and also the amount was debited through my upi. ..
My upi :- [protected]@upi and I send to my friend who's account in Canara bank account number:- 7497, branch :- Ningah, on 12th February through Google pay ... please solve the matter and pay my money back as soon as possible ..

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by soumen1995 Sir / Madam, I send 500 rupees to my friend IVI KHATUN through Google pay but couldn't reach and also the amount was debited through my upi. ..
My upi :- [protected]@upi and I send to my friend who's account in Canara bank account number:- 7497, branch :- Ningah, on 12th February through Google pay ... please solve the matter and pay my money back as soon as possible ..

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P

Puddu2704

from Rajahmundry, Andhra Pradesh

Feb 20, 2019

Sir,
I am Pinnintinti Prudviraj. I am recently I closed my sbi account, account no:[protected], ifdc:SBIN0004827, GARIVIDI BRANCH. It was still linked with NPCI. SO please kindly remove my closed account from NPCI.
Kindly do the need full
Thank you

Regards
P. Prudviraj
Ac no:[protected]
Ifsc:sbin0004827

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Address: 413307

Dear sir,
My name is umesh gaikwad. I have link my aadhaar number to my bank account (Bank of india) but i check status of bank account link to aadhaar in uidai website it shows my aadhar linking status inactive with my previous bank account (State bank of india) which i have closed it in past. So please map my aadhar number with my new bank account (Bank of india) and plz active aadhar linking status in npci. I cant get scolership benefit from mahadbt it shows aadhar not linked with bank account on mahadbt website so please help me. My bank account no:[protected] branch: sangola
My aadhaar no:[protected]
Thank you

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Mar 11, 2019

Updated by umeshg803 Dear sir,
My name is umesh gaikwad. I have link my aadhaar number to my bank account (Bank of india) but i check status of bank account link to aadhaar in uidai website it shows my aadhar linking status inactive with my previous bank account (State bank of india) which i have closed it in past. So please map my aadhar number with my new bank account (Bank of india) and plz active aadhar linking status in npci. I cant get scolership benefit from mahadbt it shows aadhar not linked with bank account on mahadbt website so please help me. My bank account no:[protected] branch: sangola
My aadhaar no:[protected]
Thank you

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Address: Thane, Maharashtra, 421505

I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the number of rupees 30, 951 is not yet refunded to me as well.
The amount transaction was made on 14 february 2019 and after several follow ups with the google customer care we are receiving no. Prompt response.
Please extend your valuable support.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700102

Dear sir, myself shashi kant rai having aadhaar no[protected], which was last linked with my icic bank sb account no[protected] till 23rd november 2018 before i closed the account. Then from 26th november 2018 my account shows inactive. I linked my other account to the aadhaar. And from december 2018 my all subsidies are unpaid. Currently i have linked my allahabad bank sb account no-[protected] in the b k paul ave kolkata, ifsc-alla0210025 in the january 2019. But sorry to say that account is not mapped in ncpi. So i request you to please mapp the same as soon as possible. Thanks...

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Address: Guntur, Andhra Pradesh, 522426

Dear Sir,

I am STATE BANK OF INDIA user, Name :DEVALLA VENKATESH, S.B.I A/C NO :[protected], IFSC CODE : SBIN0012678, My AADHAR NO:[protected] SAGAR ROAD BRANCH, GUNTUR District, MACHERLA PIN : 522426, i am requested many times My AADHAR for update NATIONAL PAYMENT CORPOTION N.P.C.I mapping to my S.B.I Account in Bank, but it's not done.

I request you please update My AADHAR TO BANK NPCI .

Thank you,

Regards,
Venkatesh Devalla

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700102

I closed my last linked account in icici bank no[protected] on 23rd november 2018 and that was inactive from 26th november 2018. After that i have tried to active my several account. But not done till date and suffering by unpaid my lpg subsidies from december 2018. So i request you to link my allahabad bank sb a/c no-[protected] with b k paul ave, kolkata. Which has been relinked with aadhaar currently. Your prompt action in this regard will be highly appreciated. Thanks...

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 18, 2019

Updated by S K Rau My aadhaar no is[protected] for above complaint

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Address: Guntur, Andhra Pradesh, 522007

Recently I have taken a AXIS bank account online by submitting Aadhaar EKYC and also selected the link with NPCI option for govt Subsidies on[protected]. I visited the bank and they told that my Aadhaar is linked. But I am getting technical error always in Aadhaar site to check my aadhaar and bank linking status. I am not able to get the government subsidies due to this reason. So please solve the issue as soon as possible.

Aug 8, 2021

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Feb 23, 2019

Updated by krishna kommi Recently I have taken a AXIS bank account online by submitting Aadhaar EKYC and also selected the link with NPCI option for govt Subsidies on[protected]. I visited the bank and they told that my Aadhaar is linked. But I am getting technical error always in Aadhaar site to check my aadhaar and bank linking status. I am not able to get the government subsidies due to this reason. So please solve the issue as soon as possible.
My details:
Aadhaar No:[protected]
Account no: [protected]
IFSC Code: UTIB0001158

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Axis Bank Customer Care

from Pune, Maharashtra

Feb 25, 2019

Hi, we are here to help. Please DM the screenshot of the error along with the registered contact details for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.

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Respected sir/ma’am can you plz update my aadhar linking status at npci portal as it’ll help me in getting my tentative benefits under ebc scholarship by mahadbt
Following are the details of my aadhar and bank accn

Bank account: union bank of india
[protected]
Aadhar no:[protected]
Kindly update this in npci and uidia portal so i can receive my ebc benefits as soon as possible

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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R

Rameshnisal

from Panhala, Maharashtra

Feb 19, 2019

Sir / mam . माझे आधार कार्ड npci वर update नसल्यामुळे माझी scholarship ( DBT ) माझ्या आधार लिंक खात्यावर जमा होत नाही . बँकेमध्ये माझं आधार लिंक आहे . पण npci portal वरती माझं आधार Update नाही. माझं बँक Account Dena Bank मध्ये आहे. तरी माझं आधार कार्ड NPCI वरती Update व्हावे ही विनंती ..

R

Rb 7011990

from Noida, Uttar Pradesh

Feb 19, 2019

Account number [protected] ko Adhaar aur npci se link Karna hai

J

Jagadish Patro

from Phulbani, Odisha

Feb 19, 2019

Sir, already gas distributer Aadhar link done and bank Aadhar link also done but subsidy not coming please find the npci

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Address: 380013

I made a transaction via google pay but the same was debited from my account whereas not credited in the recipients account and the amount is not yet refunded to me as well.
The transaction was made on 26 december 2018 and after several follow ups with the google customer care we are receiving no. Prompt response.
Please extend your valuable support.

Contact - [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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V

Vinny Reddy

from Virarajendrapet, Karnataka

Feb 19, 2019

Present iam having my hdfc bank linked with my npci, now i want to change to change it citi bank, may i know the procedure how to change.?

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Iska koi solution hai kya maine bank se bhi contact kiya par bo bhi kush nahi kar sake akhir upi se paise kiyo nahi transfer ho rahe hai mera bank of baroda me account hai bank bale bhi kush nahi kar paa rahai hy upi id se jitni bhi apps hai koi bhi apps se paise transfer nahi hote jese ki google tez paytm phone pe bhim app etc ab aap sir bataiye ki mai kya kar jitne bhi upi apps bale costumer hai unse bhi baat ki maine par kush fayada nahi hua

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