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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 74

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D
Divyang Shanu
from Hazaribagh, Jharkhand
Feb 16, 2019
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Address: Rohtas, Bihar, 821115

Sir,
I have transferred ₹61, 000 from my mother's account to jai bajrang enterprises account on 4th february 2019 by using googlepay,
But the amount got reversed after crediting to the recipient account.
The issue is that the reversed amount neither gone to my mother's account nor in jai bajrang enterprises account.

After this i called googlepay and he said to email them a complaint along with the bank statement of sender & receiver.
On 7th february i mailed googlepay a complaint along the bank statements
And googlepay assured me that my email regarding complaint has forwarded to npci and your complain will resolve in 7 working days i. E till 15th february 2019 (I have recordings)
And today is 16th february.
& my dispute is still not resolved.

So, i'm requesting you to send that money back to anyone's account, either in sender or in receiver.
I'll be grateful to you for this.

Details of sender and reciever are-
Sender - shobha shrivastava (My mother)
Account no.- [protected]
Ifsc code - sbin0012578
Contact no. -[protected]
Email - [protected]@gmail.com

Reciever - jai bajrang enterprises
Account no.- [protected]
Ifsc code - sbin0000177

Please, help me out sir.
I'm in trouble.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    NeerajK49721128
    from Bindki, Uttar Pradesh
    Feb 15, 2019
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    Dear sir
    My self ashok kumar jha residents of bihar. I have applied for bihar gov draught relief but amt was not credited in my bank account. At bihar gov site error shows your account not linked with npci. When i have made enquiry from central bank of india branch they provided us snapshots which showing that aadhar no is seeded at bank level. So it's my humble request that kindly link my aadhar no to bank account and instruct bihar gov to credit the relief amount in my bank account.
    Name ashok kumar jha
    Mob no [protected]
    Draught relief application no[protected]agr
    Regards
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      T
      Tarun Tated
      from Chennai, Tamil Nadu
      Feb 15, 2019
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      Address: Dhamtari, Chhattisgarh, Bhim upi

      Sir my 20000 rupees had been deducated in bhim upi app from my account but the money did not reach the other account. I send the money by the bhim app my transaction id is[protected]
      Date 11/02/19 at time 14:00:02 to another account. My account was cut 20000 but the ac in which the money was send was not reach.. Pleace take action. Please help me sir.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        NeerajK49721128
        from Bindki, Uttar Pradesh
        Feb 15, 2019
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        Dear sir
        My self ashok kumar jha residents of bihar. I have applied for bihar gov draught relief but amt was not credited in my bank account. At bihar gov site error shows your account not linked with npci. When i have made enquiry from central bank of india branch they provided us snapshots which showing that aadhar no is seeded at bank level. So it's my humble request that kindly link my aadhar no to bank account and instruct bihar gov to credit the relief amount in my bank account.
        Enclosure 1snapshot provided by bank
        2 snapshot of pending drought relief application.
        Name ashok kumar jha
        Mob no [protected]
        Draught relief application no[protected]agr
        Regards
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          Sunil Kumar Choudhury
          from Thiruvananthapuram, Kerala
          Feb 15, 2019
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          Address: Visakhapatnam, Andhra Pradesh, 530035

          I have initiated one imps transaction for rs.26249/- on 11.02.2019 from syndicate bank account no - [protected], ifsc code - synb0003583 to icici bank account no[protected], ifsc code - icic0000468.

          Amount deducted from syndicate bank account on 11.02.2019 whereas amount not credited to icici bank account till date. Today is 15.02.2019. Already 5 days over. Kindly credit the amount to icici bank account at the earliest or else refund to the syndicate bank account at the earliest.
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Feb 15, 2019
          Updated by Sunil Kumar Choudhury
          IMPS ref Mo[protected].
          Bank statement also enclosed.

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            L
            Lakshmi Bhanu
            from Hyderabad, Telangana
            Feb 15, 2019
            Resolved
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            Resolved

            Address: 533003

            Dear sir/madam,
            I have a problem with npci mapping link with bank. I have submitted my aadhaar in hdfc bank and also bank people are saying that your aadhaar is successfully linked with our bank. But while i check in the uidai website related to npci bank linking status, it is showing that bank linking status: inactive. Please solve my problem as i am unable to gain the benefits of state government schemes & eligibility.
            Feb 15, 2019
            Complaint marked as Resolved 
            this is a fraud website
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              R
              raheem53
              from Bengaluru, Karnataka
              Feb 14, 2019
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              Dear sir/madam

              This to inform to you that i am raheem shaik iam open syndicate bank account in my village (Dagadarthi (V) (M) (Post) nellore, on october 2018,
              My account no:[protected],
              Customer id:57550381,
              Ifsc code:synb0003485

              But still not update npci to my account our branch maneger,
              He sed to me we allredy updated. We are waiting for npci manager approve,
              So please give me approve sir,
              Because iam waiting for government subsides (Ex: mukya manthri yuvanestham etc... With out npci mapping they cont give any subsides
              So kindly do the need full as early as possibl.

              With regards,
              Raheem shaik,
              Mo no:[protected].
              Nellore (Dt)
              Dagadarthi (V) (M) (Post)
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                D
                Dinesh Kumar FoG-a
                from Kota, Rajasthan
                Feb 14, 2019
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                मैंने 4 February, 2019 को BHIM मनी द्वारा SBI से SBI को 6800 ₹ धन का हस्तांतरित किया था, यह सफल लेनदेन रहा, लेकिन पैसा आज तक आदाता के खाते में जमा नहीं किया गया है। मेरा विनम्र अनुरोध है कि कृपया मेरी मदद करें,
                इसके लिए मैने
                1. भीम हेल्पलाइन नंबर पर 163 बार कॉल किया लेकिन कॉल ही अटेंड किया गया।
                2.NPCI हेल्पलाइन पर 70 बार कॉल किया तो भी अटेंड ही नहीं किया गया।
                3. मैने ऑनलाईन मेल साइट पर 2-3 शिकायत की लेकिन कोई जवाब नहीं मिला।
                कृपया मेरी मदद करे और मेरे रूपए मुझे दिलाए।
                धन्यवाद।
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                My upi transaction is failed by phonepy
                Rahul Nagur's reply, Feb 8, 2019
                My upi transaction is failed, by phonepe but amount is debited
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                  S
                  shantaram dhanwai
                  from Aurangabad, Maharashtra
                  Feb 14, 2019
                  Resolved
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                  Resolved

                  Address: Aurangabad, Maharashtra, 431112
                  Website: www.uidai.gov.in

                  Sir my name is shantaram k dhanwai. I have account in bank of baroda but this account not in use (Inactive), but my aadhaar no link with this a/c, it's show inactive in npci portal. I want to change this with another bank my aadhaar no[protected] link with bom a/c no [protected]. I have problem in maha dbt scolorship. So, i request you solve this problem.
                  Feb 15, 2019
                  Complaint marked as Resolved 
                  No Action take on my complaint by company.I hope take action urgently as possible by company. Thank you.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    D
                    Diptimoy
                    from Hyderabad, Telangana
                    Feb 13, 2019
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                    Address: Cuttack, Odisha, 753004

                    UPI Transaction Issue

                    UPI Ref ID:[protected] dated[protected] at 09:43 AM
                    Transaction ID: PTMED0EFC0E82334FC586945BEF725446B6
                    HDFC Customer ID:[protected]

                    With reference to the above UPI ID, the transaction was done through PAYTM UPI mode to Mr Kandregula Haribabu ([protected]@paytm) for an amount of Rs. 10, 000.00. Informatively, the success was shown in PAYTM for both sender and receiver's app. However, recipient claims that money was first credited and again reversed and after which money is not yet credited. Basing on which the DISPUTE CASE was registered (after waiting 3 working days) at HDFC Phone banker as I, Diptimoy Mohanty is Customer holding Savings Account at HDFC as cited above under reference. In return, I received a call bank stating that they have successfully debited the amount of Rs. 10, 000.00 from my account and pending at SBI bank and further no confirmation is provided regarding the crediting to recipient's account.

                    Please note that the money is on hold since 13 days and I am in this problematic situation. Hence, it is requested to take my issue on priority and provide the present status about where the money is?? Kindly requested to credit the money immediate please. HDFC bank and SBI is not responding to my complain. Please do the needful at the earliest please.

                    Kindly, acknowledge the receipt of this email and resolve it without further delay. Attached Recipient bank statement for your reference please.
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      A
                      ameeshadoshi
                      from Ahmedabad, Gujarat
                      Feb 13, 2019
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                      how can i link my union bank account with npci online?

                      Earlier my axis bank account was linked with npci but we closed that account. As the account was closed, i stopped receiving indane lpg subsidy in my account from january 2018. I checked on uidai website but bank acvount name linked with aadhar and npci is showing inactive status. So, how can i link my union bank account with npci? Can i link online? If yes then please guide further. Union bank executives are not aware about npci.
                      Please...
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                      A
                      Asha SC
                      from Mumbai, Maharashtra
                      Feb 13, 2019
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                      I had made a transaction of 15000 on the 11th of january using google pay, but the transaction had failed and money deducted was not transferred to the recipient and nor to my bank account.
                      I had raised a complaint and still, the issue is not resolved. I gather from google pay customer services that npci is not responding though they have escalated the issue almost 20 days back. Please resolve this issue as soon as possible.
                      Below is the complaint details
                      Case id [[protected]]
                      Case id [[protected]]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        D
                        Dina Nath Singh
                        from Aligarh, Uttar Pradesh
                        Feb 13, 2019
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                        Address: Rohtas, Bihar, 821112

                        I have paid an amount of 3000/- which deducted from my account but not deposited in customer account and shows transaction pending. My transaction id is[protected]/[protected]. The amount deducted from account no.[protected] and didn't deposit in the account of sunil kumar's account [protected], ifsc code :- bkid0005794. I have made this payment at 09:40 am on 12.02.2019.
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          raju01000
                          from Varanasi, Uttar Pradesh
                          Feb 12, 2019
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                          Address: 221010

                          My gas subsidy not reach my account because my adhar is not link or update to npci many times I went to bank and link my adhar with npci but bharat gas customer care told your adhar not link with bank but in bank linked and it's shown me so I requested to link my adhar my adhar no.[protected] my name archana Singh my lpg Id 57624325 connection bharat gas bank bank of india a/c [protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            M
                            Mounika Suvvari
                            from Varkkallai, Kerala
                            Feb 12, 2019
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                            Address: Srikakulam, Andhra Pradesh, 532484

                            Sir, this is mounika.5days back i consider aandhra bank for seeded aadhar with
                            Npci for yuvanestam un employment allowance process. They said that with in 2days it was activated. But still it was not activated. When i am on to the yuvanestam process it shows plz seed your aadhar with npci. Already 5days over. Please solve this issue as early as possible. It was urgent.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              mamta studio barghat channel
                              from Mundi, Madhya Pradesh
                              Feb 12, 2019
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                              Address: Seoni, Madhya Pradesh, 480668

                              महोदय 22/01/2019 10:26 am को मेरे द्वारा paytm payment bank acoount[protected] से phonepe की BHIM UPI ID [protected]@ybl जो कि sbi के [protected] से link है 6850 rs भेजा गया
                              मेरे paytm paymenet account में transaction successful दे रहा है जिसकी upi reference number[protected] है
                              परन्तु benificel के account में यह राशि नही पहुची
                              मेरे द्वारा paytm payment bank costmor cear पर बात की गई पर उन्होंने कहा आपका पैसा NPCI में फसा हुआ है
                              2 से 3 दिन का टाइम लगेगा पर आज 21 दिन हो गए कुछ नही हुआ कृपया आप मेरी मदद करे मैं बहुत परेशान हु
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Feb 12, 2019
                              Updated by mamta studio barghat channel
                              महोदय 22/01/2019 10:26 am को मेरे द्वारा paytm payment bank acoount[protected] से phonepe की BHIM UPI ID [protected]@ybl जो कि sbi के [protected] से link है 6850 rs भेजा गया
                              मेरे paytm paymenet account में transaction successful दे रहा है जिसकी upi reference number[protected] है
                              परन्तु benificel के account में यह राशि नही पहुची
                              मेरे द्वारा paytm payment bank costmor cear पर बात की गई पर उन्होंने कहा आपका पैसा NPCI में फसा हुआ है
                              2 से 3 दिन का टाइम लगेगा पर आज 21 दिन हो गए कुछ नही हुआ कृपया आप मेरी मदद करे मैं बहुत परेशान हु
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                                S
                                Surya nath
                                from Hyderabad, Telangana
                                Feb 12, 2019
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                                Address: 500008

                                Hi sir/madam, my lpg distributer name is thirumala enterprises gas service bharatgas my aadhaar no.:[[protected]]. My lpg id:[[protected] my cunsumer no:[protected] my bank: - sbi bank. My acount no.:[[protected]]. My aadhaar card is updated in lpg. And also updated in sbi bank, that confirmed bank also. But not updated in npci database. It is showing red dot in aadhaar linking status in bank (As per npci). So, i am not getting subsidiary. Please help me…...
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Sv chalapathy
                                  from Munnar, Kerala
                                  Feb 12, 2019
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                                  Sir i am sv chalapathy and my customer no uso14835 i have the gas connection in s. V. U. C. C. Stores ltd in 5 (Ap) idont have any type of gas subsidy last 5 or 6 months my aadhar no is 3177 7084 oo65 sir please this is my humble request to you do this work as soon as possible and i hope you must do this to work thanking you sir sv chalapathy thinking you sir a sv chalapathy
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Hi sir my name is Balu kommalapti I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : ICICI Bank, Account number :[protected], Ifsc code : ICIC002799, Adhaar number :[[protected]]. So please update my account in NPCI.
                                  Thank u sir
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                                    venkateswarlu pallapati
                                    from Hyderabad, Telangana
                                    Feb 12, 2019
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                                    Address: 522612

                                    Dear sir,
                                    I (Pallapati venkateswarlu) informed to you, my aadhar number not npci mapping with my bank account because my aadhar already npci mapping with my father bank account chaitanya godavari bank (A/c no : [protected]) by mistakenly, i lose my ap yuvaneatam amount provided by ap govt. So please kindly npci mapping with my andhra bank (Account no :[protected]), this my humble request to you.
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    My account has been debited on 6feb2019 but not credit the same.
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                                      kpdas10
                                      from Hyderabad, Telangana
                                      Feb 12, 2019
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                                      Address: Chittoor, Andhra Pradesh, 517325

                                      Respected sir,
                                      My name is purushotham das k. I have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I'm unable to receive unemployment allowance which was implemented in andhra pradesh. Due to inactive state of aadhaar and bank account linking status, amount is not credited. I have bank account in kotak bank, account number : [protected], ifsc code : kkbk0007851, adhaar number :[protected]. So could you please update my account in npci.

                                      Regards,
                                      Purushotham das k.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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