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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 75

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J
Jepy
from Agra, Uttar Pradesh
Feb 12, 2019
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Address: Mumbai City, Maharashtra, 1989

Sir/madam

मेरा नाम जयपाल सिंह है मेरा खाता भारतीय स्टेट बैंक में है जिसका खाता संख्या[protected]

सर मैंने 14 तारीख को 3:16 am पर rs.5000. ट्रांसफर किया था भीम एप के थ्रू
अमित तोमर को किया जिनका मोबाइल नंबर[protected] पे ट्रांसफर किया था
जिसकी transaction id[protected]

उसके खाते में अभी तक पैसा आया नहीं है और मेरे खाते से भी पैसा कर चुका है

उनका खाता भी भारतीय स्टेट बैंक में ही है जिसका खाता संख्या[protected]

सर मैंने एनपीसीआई को कई बार मेल चुका है वहां पर कोई सुनवाई नहीं हुई है

सर मेरी समस्या का समाधान जल्दी से जल्दी करवाएं प्लीज
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Dear sir,
my account was not linked with NPCI it shows 'inactive aadhaar' Linking status is inactive cen you plz help and give me solution for my problem
On 3rd Feb at 12:08 and 12:11pm RS 610 was deducted two times while filling electricity bill dgvcl Surat through bhim application.pls refund 1220Rs to my account.
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    H
    hariath
    from Vellore, Tamil Nadu
    Feb 11, 2019
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    Address: 635811

    Sir my name is santhosh kumar my contact no [protected]. I have saving account in axis bank at ambur branch. With out my knowledge some one is taken my money of 25000/- of four times one lakhs in my account by using upi app on 07.02.19
    And in state bank of india o7.02.19 1000/- of two times 2000 and on 08.02.19 1000/- of four times4000/- total in state bank 6000
    Is taken some one in account all this by using upi app. I complaint in raipur (Shankar nager) axis bank. But until know action is taken.

    For me on 07.02.19 salary is credit on same day this incident is happen. Help me sir
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      joon borah
      from Puranpur, Uttar Pradesh
      Feb 11, 2019
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      Address: Sonitpur, Assam, 784001

      I tried to send money through bhim application with upi id on 2nd february 2019. Amount debited from my account but not credited to recipient account. Debited account number -[protected] (Pahi car accessories), recipient account number -[protected] (Sh automotives and trlematics), ifsc-ubin0530018, txn id[protected], date-2nd february 2019, time-05:22pm
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        A
        Alap Patel
        from Ahmedabad, Gujarat
        Feb 11, 2019
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        Address: Mehsana, Gujarat, 384130

        Dear sir/madam,

        I have an aadhar card linked bank account in the state bank of india (Branch: kahoda, ifsc code: sbin0015232).

        My aadhar card no. :[protected]
        Name as per aadhar: patel alapkumar bipinbhai

        But, it doesn't show as linked with npci after checking through *99*99# status checking no. Given by npci.

        Because of not linking, i can not receive my scholarship amount in my bank account. Kindly help or link my aadhar no. With npci or request the bank to do that for me.

        Kindly note that bank officials don't support or guide me related to this issue.

        Please do the needful.

        Thanks & regards,

        Alap patel
        The youth of new india.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Sir,
        my name is Syamaladevi Dandamudi, ,
        i have an account in sbi.My aadhar is linked with bank account but npci shows it is inactive ..So please help me sir..
        My aadhar no :[protected]
        Syamala Dandamudi's reply, Feb 18, 2019
        Sir/Madam..
        Please Activate My Aadhar...
        Hello sir when I select bank account in bhim app it's showing account Exists please help me
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          A
          aj2051992
          from Pardi, Gujarat
          Feb 11, 2019
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          Address: Surat, Gujarat, 394340

          Hello sir,

          I am aejaj ahamad, yesterday i make upi transaction but transaction is fail for this transaction id and amount is deducted from my account. Each transaction has been 20000 rupees. Transaction id mentioned in below

          Transaction id[protected]
          [protected]

          Reason is shown by bhim app is bank system is offline

          I went today bank and found there was deducted from my account. I have same transaction id where my account is debited by 40000 rupees.

          Kindly refund my money asap, it is urgent for me.
          Kindly do needful
          Your quick response is highly appreciated

          Regards
          Aejaj ahamad
          Mob-[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dear sir here i mangi bai bearing adhar number[protected] not showing linking with bank though i have submitted it in narmada jhabua graminbank (BKID0NAMRGB) with account number [protected]. kindly check it. iam not getting subsidy of LPG refill
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            G
            Gopal Musuluri
            from Manuguru, Telangana
            Feb 11, 2019
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            Dear sir,
            My aadhar no:[protected] was not seeded with bank of india account no [protected] through npci. I applied for ap mukyamantri yuvaneshtham. It shows that aadhar was not seeded bank account. I went to the bank so many times they also linked the adhaar with bank. But mukyamantri yuvanestham portal shows it is not linked. Please solve this as soon as possible.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Shardul Patil
              from Yaval, Maharashtra
              Feb 11, 2019
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              Hello sir/madam
              I had booked a ticket on 4th October 2018 from irctc and payment was done through Google pay then after I cancelled it on 3rd November 2018 and I supposed to get my refund money but I haven't received it.so took followup with Google pay, irctc, sbi bank but they are keep saying wait for 3 days and they are still unable to fix my issue.now it's been almost 3months.i just got fed up with all this that's why I am writing this to you people.i hope you will looked into the issue and try to resolve it asap.please find attachment below.
              Thanx in advance
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              There was a upi fund transfer from SBI account to my account of RS.5700.00 on dt.02.02.19 and after credited the same was automatically debited to the aforementioned SBI account but till now the amount wasn't credited to the SBI account.
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                M
                mdashraf786
                from Hyderabad, Telangana
                Feb 11, 2019
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                Address: Medak, Andhra Pradesh, 502001

                Without my knowledge 400/- amount is debited from my kvb account, i called customer care they are saying that the amount is debited via upi transaction. By saying this they blocked my UPI, ATM.
                Now they says that they will investigate about it.
                i cant understand how the amount is debited without owners knowledge,
                mobile number [protected]
                kindly contact me for further information
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  H
                  hpgassubsidy
                  from Delhi, Delhi
                  Feb 11, 2019
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                  Address: Chandigarh, Chandigarh

                  Sir, I am not receiving my subsidy on LPG for a long time. As informed by my gas agency, they have sent the same to my bank account. But as per my bank it has not been recd. by them. You are, therefore, requested to solve my problem at the earliest so that subsidy can be released in my account with Bank of India, My LPG Id. is 2 [protected].
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    manikyala sreehari yadav
                    from Munnar, Kerala
                    Feb 10, 2019
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                    Address: 516003
                    Website: uidai

                    Hi sir my name is manikyala sree hari yadav i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india (Yerramukkapalli /cuddapah), cuddapah, andhra pradesh, 516003, account number : [protected], ifsc code : sbin0001902 aadhaar number :[protected]. So please update my account in npci.
                    I am not receiving scholarship. Please solve the problem as early as possible.
                    Thank u sir
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      G
                      gauravyadav007
                      from Kolkata, West Bengal
                      Feb 13, 2019
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                      Address: Patna, Bihar, 803201

                      Hi team,

                      I was applied for drought relif fund in bihar, after some time government office replied me that we cant able to transfer money to your ac because your bank ac in not linked with NPCI. my Adhara no[protected] is not linked with NPCI so any government funds or subsidy cant credited into my account. BUT my SBI a/c - [protected] is already linked with my adhar no.
                      So, please linked my adhar no[protected] with NPCI.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        R
                        Roy Rutvik
                        from Surat, Gujarat
                        Feb 10, 2019
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                        Sir,
                        My name is rutvik. I have submitted aadhar card at "bank of india" bank and aadhar is updated in my account but the npci status is still inactive. I have a account in bank : bank of india, account no :[protected], ifsc code : bkid0002743, aadhar number :[protected]. So, please update my aadhar in npci as soon as possible. Thank you
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 10, 2019
                        Updated by Roy Rutvik
                        account holder name : Roy Rutvik Damjibhai

                        account number : [protected]

                        aadarcard number :[protected]

                        IFSC code : BKID0002743

                        bank name : BANK OF INDIA
                        Branch : God dod road banch, surat
                        brach code :002743
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                          V
                          Vijaykumar Dhondarkar
                          from Ambad, Maharashtra
                          Feb 10, 2019
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                          My self v. G. Dhondarkar & i am a senior citizen residing in parbhani district of maharastra state. Previously i was having two accounts in bank one in state bank of hydrabad (Now it is merged in state bank of india) and second account in parbhani central co-operative bank. The account in parbhani central co-operative bank last updated with aadhar have been closed 17 th october 2017 and aadhar number linked is also deleted or deseeded by the bank. Previously i was getting lpg subsidy of hp gas in state bank of india but after closing this account, lpg subsidy is not credited to my sbi account. Second time my aadhar number seeded with state bank of india recently on 19 th november 2018, still it is not updated or mapped with npci. Since last one year lpg hp gas subsidy amount is not credited in to my sbi account. My aadhar is linked with sbi account but not mapped with npci mapper. Sir please take action of aadhar mapping immediately. So that i can get subsides credited to my account. Details of bank are given below
                          Name _ vijaykumar govindrao dhondarkar
                          Aadhar no _ protected
                          Bank name — state bank of india m. K. V. Branch, parbhani, maharastra
                          My bank account _protected
                          Ifsc code — sbin0020317
                          My mobile no. [protected]
                          My lpg hp id — 2 [protected]
                          State bank india account aadhar seeded recipt dated[protected] photo added
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Feb 10, 2019
                          Updated by Vijaykumar Dhondarkar
                          My self V.G. Dhondarkar & I am a senior citizen residing in Parbhani District of Maharastra State. Previously I was having TWO Accounts in Bank one in State Bank Of Hydrabad ( Now it is merged in State Bank Of India) and second account in Parbhani Central Co-Operative bank. The account in Parbhani Central Co-Operative bank last updated with Aadhar have been closed 17 th October 2017 and Aadhar number linked is also deleted or deseeded by the bank. Previously I was getting LPG subsidy of HP Gas in State Bank of India but after closing this account, LPG subsidy is not credited to my SBI account .Second time my Aadhar Number seeded with State Bank of India recently on 19 th November 2018, still it is not updated or Mapped with NPCI .Since last one year LPG HP gas subsidy amount is not credited in to my SBI account . My Aadhar is linked with SBI Account but not mapped with NPCI mapper. Sir Please take action of Aadhar mapping immediately. So that I can get subsides credited to my account. Details of bank are given below
                          NAME ___ VIJAYKUMAR GOVINDRAO DHONDARKAR
                          AADHAR NO ____ protected
                          Bank Name ------ State Bank of India M.K.V.Branch, Parbhani, Maharastra
                          My Bank Account _protected
                          IFSC CODE ------ SBIN0020317
                          My Mobile No. [protected]
                          My LPG HP ID[protected] [protected]
                          State Bank india Account Aadhar seeded Recipt dated[protected] photo added

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                            M
                            manikyala sreehari yadav
                            from Munnar, Kerala
                            Feb 9, 2019
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                            Address: 516003

                            Hi sir my name is manikyala sree hari yadav i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india (Yerramukkapalli /cuddapah), cuddapah, andhra pradesh, 516003, account number : [protected], ifsc code : sbin0001902 aadhaar number :[protected]. So please update my account in npci.
                            I am not receiving scholarship
                            Thank u sir
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Feb 09, 2019
                            Updated by manikyala sreehari yadav
                            National Payments Corporation Of India [Npci] — aadhar in active in npci

                            1 Review
                            manikyala sreehari yadav on Feb 9, 2019 Mark as Resolved

                            Hi sir my name is Manikyala Sree Hari Yadav I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india (yerramukkapalli /cuddapah), cuddapah, ANDHRA PRADESH, 516003, account number : [protected], IFSC code : SBIN0001902 aadhaar number :[protected]. So please update my account in npci.
                            I am not receiving SCHOLARSHIP
                            Thank u sir
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                              Komal6
                              from Vadodara, Gujarat
                              Feb 9, 2019
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                              Address: Vadodara, Gujarat
                              Website: Gas agency did not link my Aadhar no

                              I started gas connection on 07/09/2018 with gasolit company located in vadodara
                              First cylinder was born subsidised one and then after it was subsidised but i didn't received any subsidy on second cylinder also though my aadhar was linked to bank account
                              Plz guide me...
                              My aadhar no is[protected]
                              Gasolit co consumer no is 637518
                              Plz guide me as i talked to gas agency they told me you will not receive subsidy
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                bvk415
                                from Hyderabad, Telangana
                                Feb 9, 2019
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                                Address: Guntur, Andhra Pradesh, 522660

                                Dear sir,
                                My aadhar no:[[protected]] was not seeded with bank of india account no:[[protected]] through npci. I applied for ap mukyamantri yuvaneshtham for unemployed scholarship. It shows aadhar was not seeded bank account. I went to the bank so many times they also linked the adhaar with bank. But mukyamantri yuvanestham portal shows it is not linked. Please solve this as soon as possible.
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Feb 15, 2019
                                Updated by bvk415
                                dear sir,
                                how many days it will take please let me know.
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                                  gudiya68
                                  from Mumbai, Maharashtra
                                  Feb 9, 2019
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                                  Resolved

                                  Address: 410206

                                  Respected sir

                                  My adhaar number is showing inactive in your records because of which i am not able to avail lpg subsidy in my bank account.

                                  I have registered my hdfc bank account details with my lpg supplier (Mittal agencies, new panvel) and i did initially received the subsidy amount in the registered bank account until npci automatically mapped my account in indus ind bank and started to transfer the subsidy amount there.

                                  I closed my account with indus ind about a year back and since then my lpg subsidy has failed to get credited in my registered account with lpg supplier.

                                  I have been trying to submit the required documents with my hdfc bank again and change the bank account in your records but have not been successful yet, why i am forced to complain online and bring the matter to your notice.

                                  Attached kindly find the submitted documents and help me with the needed aid. So that i start to receive my subsidy in the desired active account with hdfc, new panvel.

                                  The details of bank account is as follow

                                  Hdfc new panvel
                                  Savings bank account [protected]
                                  Ifsc code hdfc 02561

                                  My adhaar number linked to bank[protected]

                                  My lpg id[protected]

                                  Consumer code 25732
                                  Mar 3, 2019
                                  Complaint marked as Resolved 
                                  I received amail from ur website mentioning the matter will b looked into but it vl take time. I didn't wait for dat to happen, I went to my banks and did the paper work and followed it myself, this time it was done within 24 hrs. thnx.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Md Salman Khurshid
                                    from Delhi, Delhi
                                    Feb 9, 2019
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                                    Address: New Delhi, Delhi

                                    Hi sir,
                                    This is md salman khurshid nd on dated 02/02/19 i have done a transfer through bhim upi. Amount debitted to my account bt not creditted to beneficiary. Aftr a long dayz it is still showing pending. My transaction id
                                    [protected]
                                    Nd vpa address is [protected]@upi.
                                    Request to take nesessary action nd plz refund my amount at d earliest.
                                    Thankx
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      Kamal Narain Khanna
                                      from Delhi, Delhi
                                      Feb 8, 2019
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                                      Address: Mumbai City, Maharashtra

                                      On 30.11.2018 i made payment of my electricity bill of dhbvn for rs.2353/- through on line google pay as per details given below:
                                      1. Transaction id - bd01h4855584
                                      2. My registered mobile no.- [protected]

                                      Although this amount of rs.2353/- deducted from my bank account but has not reached in dhbvn so far. This has been personally confirmed to me by them during my various visits to their office last being on 04.02.2019.
                                      I made several complaints to your office during this period but no action has been taken to take up the matter with the concerned offices including dhbvn but i had been simply informed
                                      "dispute settled". Complaint id numbers are given below:

                                      A) complaint id - zn[protected]
                                      B) complaint id - ap[protected]
                                      C) complaint id - ap[protected]
                                      D) complaint id - ap[protected]

                                      Non settlement of my grievence despite repeated reminders has also caused me harrasment apart from financial loss. There is no response / phone call from your side so far. No one picks up the phone on [protected] given on your portal. It is a very pathetic situation. I shall neither make any payment my self nor shall recomend to my friends to use this app.

                                      Since the payment of rs.2353/- has not been received by the dhbvn so far i. E. Even after lapse of two months, this amount may be credited back to my bank account immediately to settle the matter and to save me from financial loss.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      My kotak bank account number is [protected]
                                      My adhar number is[protected]
                                      I need de link NPCI
                                      Because government benefits coming
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                                        Manoj A-Kay
                                        from Dhamtari, Chhattisgarh
                                        Feb 8, 2019
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                                        Address: Durg, Chhattisgarh

                                        Sir
                                        I, manoj kumar singh made a sumsung pay money through and the transaction went failed but my 20 thousand got deducted from my account. As npci rules it should refund in 3 day. But i am unable to get refund till date. Its my humble request to you if you help me to get back my money i will be very thankful to you. My upi ref no is[[protected]].
                                        Mail id - [protected]@gmail.com
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Feb 08, 2019
                                        Updated by Manoj A-Kay
                                        Sir
                                        I, manoj kumar singh made a sumsung pay money through and the transaction went failed but my 20 thousand got deducted from my account. As NPCI rules it should refund in 3 day. But i am unable to get refund till date. Its my humble request to you if you help me to get back my money I will be very thankful to you. My upi ref no is[[protected]].
                                        Mail id- [protected]@gmail.com
                                        My transaction is still pending from past 7 days. Balance is debited from my ac. But didn't reach to the other ac. How can i refund my money??
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