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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 75

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J
joon borah
from Puranpur, Uttar Pradesh
Feb 11, 2019
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Address: Sonitpur, Assam, 784001

I tried to send money through bhim application with upi id on 2nd february 2019. Amount debited from my account but not credited to recipient account. Debited account number -[protected] (Pahi car accessories), recipient account number -[protected] (Sh automotives and trlematics), ifsc-ubin0530018, txn id[protected], date-2nd february 2019, time-05:22pm
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Alap Patel
    from Ahmedabad, Gujarat
    Feb 11, 2019
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    Address: Mehsana, Gujarat, 384130

    Dear sir/madam,

    I have an aadhar card linked bank account in the state bank of india (Branch: kahoda, ifsc code: sbin0015232).

    My aadhar card no. :[protected]
    Name as per aadhar: patel alapkumar bipinbhai

    But, it doesn't show as linked with npci after checking through *99*99# status checking no. Given by npci.

    Because of not linking, i can not receive my scholarship amount in my bank account. Kindly help or link my aadhar no. With npci or request the bank to do that for me.

    Kindly note that bank officials don't support or guide me related to this issue.

    Please do the needful.

    Thanks & regards,

    Alap patel
    The youth of new india.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Sir,
    my name is Syamaladevi Dandamudi, ,
    i have an account in sbi.My aadhar is linked with bank account but npci shows it is inactive ..So please help me sir..
    My aadhar no :[protected]

    aadhaar inactive or aadhar data not available in npci - Comment #3347923 - Image #0
    Syamala Dandamudi's reply, Feb 18, 2019
    Sir/Madam..
    Please Activate My Aadhar...
    Hello sir when I select bank account in bhim app it's showing account Exists please help me
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      A
      aj2051992
      from Pardi, Gujarat
      Feb 11, 2019
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      Address: Surat, Gujarat, 394340

      Hello sir,

      I am aejaj ahamad, yesterday i make upi transaction but transaction is fail for this transaction id and amount is deducted from my account. Each transaction has been 20000 rupees. Transaction id mentioned in below

      Transaction id[protected]
      [protected]

      Reason is shown by bhim app is bank system is offline

      I went today bank and found there was deducted from my account. I have same transaction id where my account is debited by 40000 rupees.

      Kindly refund my money asap, it is urgent for me.
      Kindly do needful
      Your quick response is highly appreciated

      Regards
      Aejaj ahamad
      Mob-[protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Dear sir here i mangi bai bearing adhar number[protected] not showing linking with bank though i have submitted it in narmada jhabua graminbank (BKID0NAMRGB) with account number [protected]. kindly check it. iam not getting subsidy of LPG refill
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        G
        Gopal Musuluri
        from Manuguru, Telangana
        Feb 11, 2019
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        Dear sir,
        My aadhar no:[protected] was not seeded with bank of india account no [protected] through npci. I applied for ap mukyamantri yuvaneshtham. It shows that aadhar was not seeded bank account. I went to the bank so many times they also linked the adhaar with bank. But mukyamantri yuvanestham portal shows it is not linked. Please solve this as soon as possible.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          S
          Shardul Patil
          from Yaval, Maharashtra
          Feb 11, 2019
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          Hello sir/madam
          I had booked a ticket on 4th October 2018 from irctc and payment was done through Google pay then after I cancelled it on 3rd November 2018 and I supposed to get my refund money but I haven't received it.so took followup with Google pay, irctc, sbi bank but they are keep saying wait for 3 days and they are still unable to fix my issue.now it's been almost 3months.i just got fed up with all this that's why I am writing this to you people.i hope you will looked into the issue and try to resolve it asap.please find attachment below.
          Thanx in advance
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          There was a upi fund transfer from SBI account to my account of RS.5700.00 on dt.02.02.19 and after credited the same was automatically debited to the aforementioned SBI account but till now the amount wasn't credited to the SBI account.
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            M
            mdashraf786
            from Hyderabad, Telangana
            Feb 11, 2019
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            Address: Medak, Andhra Pradesh, 502001

            Without my knowledge 400/- amount is debited from my kvb account, i called customer care they are saying that the amount is debited via upi transaction. By saying this they blocked my UPI, ATM.
            Now they says that they will investigate about it.
            i cant understand how the amount is debited without owners knowledge,
            mobile number [protected]
            kindly contact me for further information
            +1 photos
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              H
              hpgassubsidy
              from Delhi, Delhi
              Feb 11, 2019
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              Address: Chandigarh, Chandigarh

              Sir, I am not receiving my subsidy on LPG for a long time. As informed by my gas agency, they have sent the same to my bank account. But as per my bank it has not been recd. by them. You are, therefore, requested to solve my problem at the earliest so that subsidy can be released in my account with Bank of India, My LPG Id. is 2 [protected].
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                M
                manikyala sreehari yadav
                from Munnar, Kerala
                Feb 10, 2019
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                Address: 516003
                Website: uidai

                Hi sir my name is manikyala sree hari yadav i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india (Yerramukkapalli /cuddapah), cuddapah, andhra pradesh, 516003, account number : [protected], ifsc code : sbin0001902 aadhaar number :[protected]. So please update my account in npci.
                I am not receiving scholarship. Please solve the problem as early as possible.
                Thank u sir
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  G
                  gauravyadav007
                  from Kolkata, West Bengal
                  Feb 13, 2019
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                  Address: Patna, Bihar, 803201

                  Hi team,

                  I was applied for drought relif fund in bihar, after some time government office replied me that we cant able to transfer money to your ac because your bank ac in not linked with NPCI. my Adhara no[protected] is not linked with NPCI so any government funds or subsidy cant credited into my account. BUT my SBI a/c - [protected] is already linked with my adhar no.
                  So, please linked my adhar no[protected] with NPCI.
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    R
                    Roy Rutvik
                    from Surat, Gujarat
                    Feb 10, 2019
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                    Sir,
                    My name is rutvik. I have submitted aadhar card at "bank of india" bank and aadhar is updated in my account but the npci status is still inactive. I have a account in bank : bank of india, account no :[protected], ifsc code : bkid0002743, aadhar number :[protected]. So, please update my aadhar in npci as soon as possible. Thank you
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Feb 10, 2019
                    Updated by Roy Rutvik
                    account holder name : Roy Rutvik Damjibhai

                    account number : [protected]

                    aadarcard number :[protected]

                    IFSC code : BKID0002743

                    bank name : BANK OF INDIA
                    Branch : God dod road banch, surat
                    brach code :002743
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                      V
                      Vijaykumar Dhondarkar
                      from Ambad, Maharashtra
                      Feb 10, 2019
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                      My self v. G. Dhondarkar & i am a senior citizen residing in parbhani district of maharastra state. Previously i was having two accounts in bank one in state bank of hydrabad (Now it is merged in state bank of india) and second account in parbhani central co-operative bank. The account in parbhani central co-operative bank last updated with aadhar have been closed 17 th october 2017 and aadhar number linked is also deleted or deseeded by the bank. Previously i was getting lpg subsidy of hp gas in state bank of india but after closing this account, lpg subsidy is not credited to my sbi account. Second time my aadhar number seeded with state bank of india recently on 19 th november 2018, still it is not updated or mapped with npci. Since last one year lpg hp gas subsidy amount is not credited in to my sbi account. My aadhar is linked with sbi account but not mapped with npci mapper. Sir please take action of aadhar mapping immediately. So that i can get subsides credited to my account. Details of bank are given below
                      Name _ vijaykumar govindrao dhondarkar
                      Aadhar no _ protected
                      Bank name — state bank of india m. K. V. Branch, parbhani, maharastra
                      My bank account _protected
                      Ifsc code — sbin0020317
                      My mobile no. [protected]
                      My lpg hp id — 2 [protected]
                      State bank india account aadhar seeded recipt dated[protected] photo added
                      +1 photos
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Feb 10, 2019
                      Updated by Vijaykumar Dhondarkar
                      My self V.G. Dhondarkar & I am a senior citizen residing in Parbhani District of Maharastra State. Previously I was having TWO Accounts in Bank one in State Bank Of Hydrabad ( Now it is merged in State Bank Of India) and second account in Parbhani Central Co-Operative bank. The account in Parbhani Central Co-Operative bank last updated with Aadhar have been closed 17 th October 2017 and Aadhar number linked is also deleted or deseeded by the bank. Previously I was getting LPG subsidy of HP Gas in State Bank of India but after closing this account, LPG subsidy is not credited to my SBI account .Second time my Aadhar Number seeded with State Bank of India recently on 19 th November 2018, still it is not updated or Mapped with NPCI .Since last one year LPG HP gas subsidy amount is not credited in to my SBI account . My Aadhar is linked with SBI Account but not mapped with NPCI mapper. Sir Please take action of Aadhar mapping immediately. So that I can get subsides credited to my account. Details of bank are given below
                      NAME ___ VIJAYKUMAR GOVINDRAO DHONDARKAR
                      AADHAR NO ____ protected
                      Bank Name ------ State Bank of India M.K.V.Branch, Parbhani, Maharastra
                      My Bank Account _protected
                      IFSC CODE ------ SBIN0020317
                      My Mobile No. [protected]
                      My LPG HP ID[protected] [protected]
                      State Bank india Account Aadhar seeded Recipt dated[protected] photo added

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                        M
                        manikyala sreehari yadav
                        from Munnar, Kerala
                        Feb 9, 2019
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                        Address: 516003

                        Hi sir my name is manikyala sree hari yadav i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india (Yerramukkapalli /cuddapah), cuddapah, andhra pradesh, 516003, account number : [protected], ifsc code : sbin0001902 aadhaar number :[protected]. So please update my account in npci.
                        I am not receiving scholarship
                        Thank u sir
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Feb 09, 2019
                        Updated by manikyala sreehari yadav
                        National Payments Corporation Of India [Npci] — aadhar in active in npci

                        1 Review
                        manikyala sreehari yadav on Feb 9, 2019 Mark as Resolved

                        Hi sir my name is Manikyala Sree Hari Yadav I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : bank of india (yerramukkapalli /cuddapah), cuddapah, ANDHRA PRADESH, 516003, account number : [protected], IFSC code : SBIN0001902 aadhaar number :[protected]. So please update my account in npci.
                        I am not receiving SCHOLARSHIP
                        Thank u sir
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                          K
                          Komal6
                          from Vadodara, Gujarat
                          Feb 9, 2019
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                          Address: Vadodara, Gujarat
                          Website: Gas agency did not link my Aadhar no

                          I started gas connection on 07/09/2018 with gasolit company located in vadodara
                          First cylinder was born subsidised one and then after it was subsidised but i didn't received any subsidy on second cylinder also though my aadhar was linked to bank account
                          Plz guide me...
                          My aadhar no is[protected]
                          Gasolit co consumer no is 637518
                          Plz guide me as i talked to gas agency they told me you will not receive subsidy
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            bvk415
                            from Hyderabad, Telangana
                            Feb 9, 2019
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                            Address: Guntur, Andhra Pradesh, 522660

                            Dear sir,
                            My aadhar no:[[protected]] was not seeded with bank of india account no:[[protected]] through npci. I applied for ap mukyamantri yuvaneshtham for unemployed scholarship. It shows aadhar was not seeded bank account. I went to the bank so many times they also linked the adhaar with bank. But mukyamantri yuvanestham portal shows it is not linked. Please solve this as soon as possible.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Feb 15, 2019
                            Updated by bvk415
                            dear sir,
                            how many days it will take please let me know.
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                              G
                              gudiya68
                              from Mumbai, Maharashtra
                              Feb 9, 2019
                              Resolved
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                              Resolved

                              Address: 410206

                              Respected sir

                              My adhaar number is showing inactive in your records because of which i am not able to avail lpg subsidy in my bank account.

                              I have registered my hdfc bank account details with my lpg supplier (Mittal agencies, new panvel) and i did initially received the subsidy amount in the registered bank account until npci automatically mapped my account in indus ind bank and started to transfer the subsidy amount there.

                              I closed my account with indus ind about a year back and since then my lpg subsidy has failed to get credited in my registered account with lpg supplier.

                              I have been trying to submit the required documents with my hdfc bank again and change the bank account in your records but have not been successful yet, why i am forced to complain online and bring the matter to your notice.

                              Attached kindly find the submitted documents and help me with the needed aid. So that i start to receive my subsidy in the desired active account with hdfc, new panvel.

                              The details of bank account is as follow

                              Hdfc new panvel
                              Savings bank account [protected]
                              Ifsc code hdfc 02561

                              My adhaar number linked to bank[protected]

                              My lpg id[protected]

                              Consumer code 25732
                              +2 photos
                              Mar 3, 2019
                              Complaint marked as Resolved 
                              I received amail from ur website mentioning the matter will b looked into but it vl take time. I didn't wait for dat to happen, I went to my banks and did the paper work and followed it myself, this time it was done within 24 hrs. thnx.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                Md Salman Khurshid
                                from Delhi, Delhi
                                Feb 9, 2019
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                                Address: New Delhi, Delhi

                                Hi sir,
                                This is md salman khurshid nd on dated 02/02/19 i have done a transfer through bhim upi. Amount debitted to my account bt not creditted to beneficiary. Aftr a long dayz it is still showing pending. My transaction id
                                [protected]
                                Nd vpa address is [protected]@upi.
                                Request to take nesessary action nd plz refund my amount at d earliest.
                                Thankx
                                +1 photos
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  Kamal Narain Khanna
                                  from Delhi, Delhi
                                  Feb 8, 2019
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                                  Address: Mumbai City, Maharashtra

                                  On 30.11.2018 i made payment of my electricity bill of dhbvn for rs.2353/- through on line google pay as per details given below:
                                  1. Transaction id - bd01h4855584
                                  2. My registered mobile no.- [protected]

                                  Although this amount of rs.2353/- deducted from my bank account but has not reached in dhbvn so far. This has been personally confirmed to me by them during my various visits to their office last being on 04.02.2019.
                                  I made several complaints to your office during this period but no action has been taken to take up the matter with the concerned offices including dhbvn but i had been simply informed
                                  "dispute settled". Complaint id numbers are given below:

                                  A) complaint id - zn[protected]
                                  B) complaint id - ap[protected]
                                  C) complaint id - ap[protected]
                                  D) complaint id - ap[protected]

                                  Non settlement of my grievence despite repeated reminders has also caused me harrasment apart from financial loss. There is no response / phone call from your side so far. No one picks up the phone on [protected] given on your portal. It is a very pathetic situation. I shall neither make any payment my self nor shall recomend to my friends to use this app.

                                  Since the payment of rs.2353/- has not been received by the dhbvn so far i. E. Even after lapse of two months, this amount may be credited back to my bank account immediately to settle the matter and to save me from financial loss.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  My kotak bank account number is [protected]
                                  My adhar number is[protected]
                                  I need de link NPCI
                                  Because government benefits coming

                                  payment of rs.2353/- for payment of electricity bill of dhbvn through bharat pay bill did not received by dhbvn till today - Comment #3345979 - Image #0
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                                    Manoj A-Kay
                                    from Dhamtari, Chhattisgarh
                                    Feb 8, 2019
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                                    Address: Durg, Chhattisgarh

                                    Sir
                                    I, manoj kumar singh made a sumsung pay money through and the transaction went failed but my 20 thousand got deducted from my account. As npci rules it should refund in 3 day. But i am unable to get refund till date. Its my humble request to you if you help me to get back my money i will be very thankful to you. My upi ref no is[[protected]].
                                    Mail id - [protected]@gmail.com
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Feb 08, 2019
                                    Updated by Manoj A-Kay
                                    Sir
                                    I, manoj kumar singh made a sumsung pay money through and the transaction went failed but my 20 thousand got deducted from my account. As NPCI rules it should refund in 3 day. But i am unable to get refund till date. Its my humble request to you if you help me to get back my money I will be very thankful to you. My upi ref no is[[protected]].
                                    Mail id- [protected]@gmail.com
                                    My transaction is still pending from past 7 days. Balance is debited from my ac. But didn't reach to the other ac. How can i refund my money??

                                    my transaction was failed - Comment #3346014 - Image #0
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                                      Sumisara
                                      from Namakkal, Tamil Nadu
                                      Feb 8, 2019
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                                      Address: Tiruvannamalai, Tamil Nadu, 606601

                                      Consumer name: saravanan d

                                      Indane gas agency: soumya gas agency tiruvannamalai

                                      Indane gas consumer number:[[protected]]
                                      Id[protected]]

                                      Bank account linked to aadhaaar with boi

                                      I have not received last booing gas subsidy amount please check up and credit my bank account details below sir
                                      Bank: bank of india
                                      Aadhar :[protected]
                                      Thank you
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                      My Bharat gas subsidy is not credit in my bank account due to deactivate my NPCI status .Hence I request you active my NPCI.

                                      gas subsidy not receive - Comment #3346098 - Image #0
                                      I have already linked my addhar to bank account please turn my npci status to active my name is siddesh Sunil Hande I need my education fees please look in to it.
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                                        kumargiridhar
                                        from Hyderabad, Telangana
                                        Feb 8, 2019
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                                        Address: Kurnool, Andhra Pradesh, 518001

                                        Am giridhar having account in corporation bank with account [protected] ifsc code corp0000206.
                                        I submitted my aadhar card to bank to link to my account... Aadhar seeding was completed but in uidai site showing inactive...
                                        Am eligible for ap mukyamantri yuvanestam but am not getting amount.
                                        Please correct the problem sir..
                                        Ph [protected]
                                        +1 photos
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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