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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 76

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C
cheeni626
from Mumbai, Maharashtra
Feb 7, 2019
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Unauthorised debit of rs.3600.00 from my sb a/c no [protected] on 17.11.2018

Ref: sbiup[protected]p1up &yes bank upi/dr/[protected]

On 17.11.2018 there was a unauthorized transaction from sbi account to yes bank through upi.

As directed by sbi bank on 17.11.2017, i have sent emails to [protected]@yesbank.in, [protected]@obc.co.in regarding the above unauthorised transaction in my account.

I am very frustrated to say that in spite of many emails sent to your customer service centres at yes bank, epg. [protected]@sbi.co.in, on 17.11.2018 and upi. [protected]@sbi.co.in, i have not received any reply from them. I have also sent a email reminder to your branch on 24.11.2018 with request to solve issue and credit my above sb a/c rs.3600 immediately.

Thereafter i have sent a reminder by email to your btm 4th stage branch on 11th dec 2018 to follow up the same and credit my above sb a/c no.[protected] a sum of rs.3600 immediately and oblige, but no action from your side till date.

Sbi branch had taken up the matter with yes bank. Howver yes bank didn't paid back as per pss act
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Hai sir, my name is b.srinivas, A/c no [protected] Ifsc SBIN0001738.i already submitted my adhar card details to sbi bank.graduate money they saying sorry your sbi account not link to npci
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    Debasmita Koley Saha
    from Kolkata, West Bengal
    Feb 7, 2019
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    Sir
    I, debasmita koley made a transaction from sbi to paytm payment bank through paytm and the transaction went failed but my 500 rupees got deducted from my account. As npci rules it should refund in 2 day. But i am unable to get refund till date. Its my humble request to you if you help me to get back my money i will be very thankful to you. My upi ref no is[protected].
    Mail id - [protected]@gmail.com
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      Sunilkumarmittal
      from Kaithal, Haryana
      Feb 7, 2019
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      Address: Hisar, Haryana, 125001

      Sir please help to transfer gas subsidy to one bank account to another bank account present time my account in punjab national bank but i faced of lot of problems in this account and am closed this accounts and open with another's bank account in canara bank. Please transfer my subsidy amount in canara bank. I hope my request fulfil very fast sir. Please sir my subsidy transfer very fast in my canara bank account.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        B
        Barri lakshman
        from Alampur, Telangana
        Feb 6, 2019
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        My aadhar no:[protected] was not seeded with bank of baroda account no:[protected] through npci.i applied ap mukyamantri yuvaneshtham for unemployed scholarship.it shows aadhar was not seeded bank account .i went to the bank so many times they also linked the adhaar with bank.but mukyamantri yuvanestham portal shows it is not linked.please solve this matter as soon as possible
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Hello Sir,
        when ever i am checkingng my Aadhar and bank account linking status in NPCI mapper I am getting message Like
        " Your request cannot be processed now due to some technical issue. Please try again later." pleas solve the issue.
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          Y
          yadavdurga
          from Andiyur, Tamil Nadu
          Feb 6, 2019
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          Address: Azamgarh, Uttar Pradesh, 276206
          Website: [email protected]

          Dear sir,
          I was transfarring 2000 rupaye from my sbi account on[protected]. But this is showing pending.
          I complaint on this email support. [protected]@sbi.co.in & customer care. But do not get the any positive response..
          Please help me...
          My name
          Durga prasad yadav
          Mo - [protected]
          Email. [protected]@gmail.com
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Feb 06, 2019
          Updated by yadavdurga
          Dear Sir, How many days return my mony.

          Feb 09, 2019
          Updated by yadavdurga
          Dear sir,
          I was transfarring 2000 rupaye from my sbi account on[protected]. But this is showing pending.
          I complaint on this email support. [protected]@sbi.co.in & customer care. But do not get the any positive response..
          Please help me...
          My name
          Durga prasad yadav
          Mo - [protected]
          Email. [protected]@gmail.com

          online payment transaction but transaction pending

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            P
            panel nqp
            from Hyderabad, Telangana
            Feb 5, 2019
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            Address: Warangal, Andhra Pradesh

            I gave adhar number and bank details at lpg gas company and i gave the lpg consumer number and adhar number at bank. But our bank details are not linked with lpg and i am not awailing the benefits of subsidy.in the beginning i had bank account at syndicate bank, as i closed that account, i took new account at vijaya bank and i submitted the same at warangal gas company. Here i am uploading all the details regarding this. So, please resolve this as early as possible and make our pending subsidy clear.
            Thanking you.
            +4 photos
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              M
              Mahi2272
              from Delhi, Delhi
              Feb 5, 2019
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              Address: 110092

              Dear sir, mam
              My a/c with state bank ok india delhi branch code is 10269 one transjection has been done in my sbi bank a/c number [protected] witout my permision to. 01189 shahdara upi/rev/[protected]trf to[protected]. Amount rs. 2500/- and this money gone to suspance mood plz do needfull.
              Manoj kumar
              Ph no. [protected]
              Mail id. [protected]@gmail.com
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              I am also facing same problem for 12 days.Transferred from ubi to sbi via phonePe.Sbi Statement Shows UPI REV.No bank is helping in this case.

              money held by upi - Comment #3344181 - Image #0
              Sohelamtala's reply, Feb 6, 2019
              FINALLY AFTER 12 DAYS REV UPI CREDITED TO PAYEE AFTER MAILING UPI SECTION OF SBI
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                M
                Maheswari Vijayakumar
                from Avinashi, Tamil Nadu
                Feb 5, 2019
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                I made a transaction via google pay on dec18th, 2018. The money got debited but it is not credited to the receiver account.
                When i contacted google pay support, i was informed that it is already transferred by npci. And when i approached my bank and they told the amount has been transferred. I even inquired receiver bank and got reply as no money credited on that day.
                At the end my money got debited and is not credited. It is pending somewhere. Kindly process.

                The transaction details are given below,

                Google transaction id - cicagkdigiayeg
                Date of transaction[protected]
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  S
                  shiv222178
                  from Bengaluru, Karnataka
                  Feb 5, 2019
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                  Address: 560099

                  I had submitted the consent form to update mine bank account to npci database to start receiving the lpg subsidy, bank acknowledge the consent form and they updated mine aaddhar[protected] with mine sbi bank account but still i am not receiving the lpg subsidy to mine sbi account as it not reflecting to (https://resident.uidai.gov.in/bank-mapper) portal.
                  +1 photos
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                    R
                    Ram722
                    from Rupnagar, Punjab
                    Feb 5, 2019
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                    Address: 147001

                    Sir maine paytm upi id[protected] se airtel payment bank me money add ki thi jo airtel se failed hai par paytm se success hai please refund my money
                    Transaction date-16 january 2019
                    Amount - 2000rs
                    Contact no. [protected]
                    Sir maine donor bank se baat ki hai dono hi ye nhi maan rahe hai air keh rahe hai ki aapki money dusre bank ke pass hai
                    +1 photos
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Sir Maine dono hi bank Paytm payment bank and Airtel payment bank se baat ki par with ab ye keh rahe hai ki ye money hamare pass nhi hai
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                      1
                      10071984
                      from Mundi, Madhya Pradesh
                      Feb 5, 2019
                      Resolved
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                      Resolved

                      Address: 488333

                      Sir mere dwara aeps adhar card se paisa nikalne par 10000/ka ammount mere accunt se kat gaya hai jiska sbi account no.[protected] ifsc code sbin0003507 branch saleha customer name ansuiya mishra adhar no.[protected] hai date 03/12/2018 ko transation karne par error failure account is locked pls. Try again aur account se 10000/ka ammount kat gaya jiska rrn no.[protected] trasaction id 34952689 hai. Kiosk madhyanchal gramin bank 1310 gunaur kiosk id 1ast0056 sanchalak akhlesh namdev please refund ammount customer account early. Customer mo.[protected]
                      Feb 8, 2019
                      Complaint marked as Resolved 
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Date 20.01.19 ko sbi ke account se union bank of india kw account me paytm se upi ke madhyam se 2000 rupee transfer kiye the jo kat gaye h lekin account m paunche nhi h jiska upi ref id number[protected] h
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                        Y
                        Yograj Bang
                        from Noida, Uttar Pradesh
                        Feb 5, 2019
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                        Address: 798612
                        Website: [email protected]

                        Ac no.[protected] sbi you i'd [protected]@sbi amount-20000 raise dispute ticket no-583210 transaction reference no+[protected] date-28january-2019 time-04-49pm please solve this i am already try it to sbi coutombr care and bhim raise dispute but unfortunately complaint in not resolve i am add raise dispute copy to photo and hope that it will be resolve soon as possible
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          D
                          dhirensolanki72
                          from Vadodara, Gujarat
                          Feb 4, 2019
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                          Address: Surat, Gujarat, 394510

                          My daughter aadhar number has been linked with bank account. But showing inactive in npci server.
                          Mysy scholarship amount not credited in my daughter bank account.
                          Two times return from mysy so please take action immediately so please do the needful for me
                          My daughter bank a/c number : [protected]
                          Daughter name - muskan dhiren solanki
                          Bank name - central bank of india
                          Ifsc code - cbin0285081
                          Pal, surat branch
                          Aadhar no is[protected]

                          Dhiren solanki
                          [protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            A
                            Abhinav96
                            from Delhi, Delhi
                            Feb 4, 2019
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                            Address: 110053

                            On 13th August, 2017 I initiated a transaction in which payu was involved of amount Rs 7135. In my SBI passbook it was transaction UPI[protected][protected]@axisbank TRANSFER TO[protected] which was failed and money was deducted from my SBI account. I raised complaint to payu. After 2 or 3 followups they initiated refund on 24.10.2017 against payu ID [protected] as per mail followups and the refund was to be credited within 7 to 10 working days. It took months but refund not credited. I raised complaint to SBI bank they asked to bank account number in which they initiated refund. I asked multiple times to Payu but they just answered same refund initiated and shared one reference number[protected] .Payu is not supporting. My complaint is please check and support where was the refund got credited or which account number and ifsc code. Please help me to get my refund. Anything required please let me know.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Sep 10, 2020
                            Updated by Abhinav96
                            This query is still not resolved. What should i do to receive my money whom to complaint
                            Dec 02, 2020
                            Updated by Abhinav96
                            Any update on this complaint. Please Support.
                            This querry still not resolved
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                              K
                              Kannuri
                              from Tirupati, Andhra Pradesh
                              Feb 4, 2019
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                              Address: Ranga Reddy, Andhra Pradesh, 501301

                              I made transaction 8400 on 22nd January 2019 from paytm payments bank to sbi bank
                              The money was deducted from paytm bank but not credited in beneficiary bank when i contacted to paytm are they are said we have raised charge back
                              After that also I didn't received money
                              And iam contacted again they told me that my beneficiary bank has accepted my refund
                              But still I didn't received money
                              And I contacted again paytm care
                              They told me that NPCI has not giving your money back we are raising complaint and we requesting also still it was not refunding they are saying
                              So iam requesting you that please give my money back to paytm payments bank
                              Then they will refund to me
                              Here you only main issue so solve my issue
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                nksingh2kin
                                from Gurgaon, Haryana
                                Feb 4, 2019
                                Resolved
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                                Resolved

                                Address: Faridabad, Haryana, 121002

                                Dear sir,
                                I have received money from mr. Nagendra singh on 25/01/2019 vide txn id "UPI/CR/[protected]/Nagendra/PYTM/[protected]/NA" of amount Rs. 1000/- rupees via paytm UPI using phonepe vpi but next moment this amount is deducted from my account vide transaction id "UPI/REV/[protected]" without any information and action. here in this reversal has happened but not reached to the txn initiator bank account nor return back to my bank account. My account statement is attached against this complaint and also complaint have been made by me earlier on this platform vide complaint no 161358 but not resolved. I also complaint in paytm also but no resolution.
                                Please resolve the issue asap and i am waiting for your positive response.
                                Regards,
                                Bindu Singh
                                mob no - [protected]
                                +4 photos
                                Feb 6, 2019
                                Complaint marked as Resolved 
                                Fund of Rs. 1000/- credited to SBI account from where reversal was generated.. this happened when I raised the complaint to [email protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  sudeepthi karri
                                  from Hyderabad, Telangana
                                  Feb 4, 2019
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                                  Address: West Godavari, Andhra Pradesh

                                  Dear sir,
                                  I have already linked my aadhaar to bank of india, but it is not updated in npci database yet. I link my aadhaar number to my bank account but i check status of bank account link to aadhaar in uidai website it shows your request cannot be processed now due to some technical issue please try again later. This message shows. So please resolve my problem as soon as possible.
                                  Bank name :bank of india
                                  Ifsc code: bkid0008648
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  I was making a transaction through bhim app . Amount has been deducted from my account but did not reach to beneficiary .
                                  Bank of india
                                  Transaction I'd[protected]
                                  Amount 3340
                                  Date 26.01.2019.
                                  Called several times to bhim customer care number getting busy . Raise a complain though bhim app . Still not receiving any satisfactory response.
                                  My a/c balance debit but receiver not credit
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                                    R
                                    Repalle Pavan
                                    Feb 4, 2019
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                                    Address: Hyderabad, Andhra Pradesh, 500090

                                    Hi sir/madam,

                                    This is nageswaramma. I have linked my aathar to the karur vysya bank successfully. But gas subsidy is not reflecting into my account since three months. I even visited hp gas station and karur vysya bank couple of times, but the issue is not resolved. From bank side they are saying pending with npci. I don't know what exactly need to do. Either from bank or hp gas people not aware the problem. Can you please help with this
                                    Thanks and regards,
                                    Nageswaramma
                                    [protected]@gmail.com
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      nksingh2kin
                                      from Gurgaon, Haryana
                                      Feb 4, 2019
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Haryana, 121002

                                      Sir
                                      I am writing this because my issue is still not resolved which i lodged vide complaint id 161358 where bhim app team informed me that fund has been credited in beneficiary (Receiver) account but the same has not happened.

                                      Sir.. Below is email correspondence with them : -

                                      Sir
                                      The beneficiary (Receiver) account has not received the fund.
                                      The receiver's account has not been credited the fund.in this regard, i have requested bank also to credit the fund but without crediting the fund they also replied the same.
                                      I have also requested bank to do the needful for resolution of my problem and credit the fund. Please issue necessary instruction to bank to credit the fund.

                                      Regards
                                      Bindu singh
                                      Mob no - [protected]

                                      On mon, 4 feb 2019 at 16:02, wrote:

                                      madam/ dear sir,
                                      greetings!
                                      thanks for writing to us.
                                      as per our records, funds has been successfully credited to the beneficiary (Receiver) account. Request you to check with the beneficiary customer and get a confirmation if he / she has received the credit or not.



                                      thanks & regards-
                                      npci team
                                      Feb 6, 2019
                                      Complaint marked as Resolved 
                                      Fund of Rs. 1000/- credited to SBI account from where reversal was generated.. this happened when I raised the complaint to [email protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Vamsi Kumar Reddy
                                        from Alwaye, Kerala
                                        Feb 5, 2019
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                                        Address: Guntur, Andhra Pradesh, 522001
                                        Website: Adhaar seeding to bank in NPCI

                                        Uidai Status showing try again later due to technical issue can't be processed in uidai.please take action against this.adhaar no[protected].but in my bank adhaar is already linked.it is showing adhaar not linked to NPCI. showing error message in uidai but my adhaar already linked to bank. No one responding to my issue .please take necessary action against this issue as early as iam trying to open mukhyamantri yuvanestham it is showing adhaar not linked to NPCI.
                                        +2 photos
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Feb 07, 2019
                                        Updated by Vamsi Kumar Reddy
                                        Not showing my bank details in uidai but I linked my adhaar to bank. And also posted complaint to NPCI
                                        Feb 08, 2019
                                        Updated by Vamsi Kumar Reddy
                                        Dear sir/madam, Ian not getting any response from you. Adhaar link with bank by NPCI mapper not resolve yet. It is still showing request cant be processed due to technical error in UIDAI.But my friend adhaar link with bank showing in UIDAI.Afterall one week happened.Please check issue and resolve my problem.
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