[Resolved] National Payments Corporation of India [NPCI] — amount debited but not credited to receiver | |||
Hello sir, I am kapil deo pd mandal. I deposited premium of sbi life with amount of 10798 through phone pe (Upi). Amount debited but not credited to merchant. Phone pe is connected with sbi account. Sbi customer support doesn't support me. I want to know how to refund money. I called many times to customer care support but no good response from his side. Please refund my money Txn id[protected] Date - 01 march 2019 Mob no. - [protected] Email id - [protected]@outlook.com Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We are waiting for you to mail us with the earlier requested details so that our team can address your concern soon.
Thanks & Regards,
SBI Life Insurance - Customer Care
We are waiting for you to mail us with the earlier requested details so that our team can address your concern soon.
Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,
We are still waiting for you to mail us your policy number and contact details along with the suitable time to call you on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.
Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.
Thanks & Regards,
SBI Life Insurance - Customer Care
We are still waiting for you to mail us your policy number and contact details along with the suitable time to call you on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.
Since details shared in this forum are protected and not visible to us due to security concerns. Hence, once mailed then please confirm us here along with your email address so that our team can trace your mail and connect with you for further discussion.
Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,
We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.
Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.
Thanks & Regards,
SBI Life Insurance - Customer Care
We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.
Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.
Thanks & Regards,
SBI Life Insurance - Customer Care
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![National Payments Corporation of India [NPCI] Phone](/img/bn/phone.svg "National Payments Corporation of India [NPCI] Phone"){kind=small}
+91 22 2657 3150
+91 44 2816 0700
+91 22 4050 8500
![National Payments Corporation of India [NPCI] Website](/img/bn/www.svg "National Payments Corporation of India [NPCI] Website"){kind=small}
![National Payments Corporation of India [NPCI] Address](/img/bn/location.svg "National Payments Corporation of India [NPCI] Address"){kind=small}
C-9, 8th Floor, RBI Premises, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
We acknowledge your concern. We request you to mail us your policy number and contact details along with the best time to call you on our official email address - [protected]@sbilife.co.in.
Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.
Thanks & Regards,
SBI Life Insurance - Customer Care