Naturals Complaints & Reviews

I have visited naturals salon consecutive days with prior appointment. But they have been servicing other customers and asking me to wait when I reached.

Date of incident-21 august 2022

i went to had a boy cutting natural saloon and i asked them what's is the charges to have that cut they said its 300 Rs but after i have done the cutting they charged 1200 RS
after i entered into the room for cutting i asked them for a suggestion that what cut do they recommend for me . i was having a inverted bob cut so that person who was cutting my hairs he recommended me that if i will just trim my hairs it will look good .then i showed him the cutting which i want, and i said if it wont look good after trimming then he should do that cut, which i showed him before and he agreed too.
then he started cutting my hairs, i thought he is trimming my cut but instead he directly cutted the boy cut and that was not at all the way
i wanted . it was a boy cut only but he kept quite long hairs in the middle but it was not at all looking good it was just ok. so i just styled my hairs oppsite direction just after the cutting so that they look quite better as my hairs were wet and came out at the payment counter of cutting and asked for payment they said its a layercut and they charged me 1200 rs i was very much dissapointed first of all the cutting was not the way i want and they even charged high prices for that cutting
and when i came home home and dried my hairs and looked in the mirror it was not at all looking good so i again styled in the opposite direction hoping that it would look good but they were looking really messy and not at all good that just looked good when my hairs were wet and the back side of my head which i didn't noticed in the salon was looking very clumsy

now i really feel regret whenever i look myself in the mirror . i was having only 500 ruppes as a pocket money which i was saving from long time .so first time in my life i thought of spending it on haircut and thought its ok as it is a good rated saloon so i was ready to give 300 RS but when they charged 1200 RS it was really dissapoint and my dad to pay all that money with regret felling
we are a middle class family its all our hard earned it was ok till 300 Rs but spending 1200 Rs on hair cut really hurt me very badly and loosing 1000 RS really means a lot for us

RESOLUTION- i just want to request for refund of atleast 50% of the amt i paid if possible. i hope you can understand me . my intention was not to hurt anyone i just want a help and solution to my problem.
even though if any of my words hurt you pls forgive me .

I usually go to naturals egmore branch they are not giving the detailed bill for gst and the service they did. Every time the amount is varying. No proper explanation. It seems the people working there is cheating .

Today we went to Naturals Korattur for a haircut for my daughter. The person who did the haircut was newly joined and totally unprofessional. She spoilt the total look of my daughter because of the poor haircut. Why do you even call yourself a big salon brand when you don't have professionals to perform a basic simple haircut?? You should seriously review your team!

Sir I took membership at anantpur branch at naturals saloon sir for service I book appointment through phone even staff are free they don't provide service and makes us to wait for long time

Naturals hanamkonda, Warangal above Mitaiwala has not been giving GST invoice since its incorporation. When asked they say they do so to avoid GST but they collect the same from customers. There staff is clueless as owner ordered them to collect GST and not give GST bill

Today, my wife went to Naturals Tiruchengode Namakkal district Tamilnadu. She got a wound while waxing. Person named Vignesh not ready to say sorry for this. He mentioned he can’t do anything for this. He only mentioned this can’t be repeated. He didn’t even felt sorry. His motive is to get the money for the other things they did. This is totally not acceptable from the Reputed salon like Naturals.

I have paid 1400 for which I get 10 sittings offered and this has a validity of 12 months. I have used only 2 sittings and since 15 days I am being told that there are no male staff available and I am asked to come after 2 days. I have already visited thrice and got the same answer. (Naturals, Yapral main road)

I have already paid money because of which I dont want to go to another store. These people should reimburse my money if they cant provide service when required. I am so frustrated without a haircut and shave.

My card was charged excessively huge amount, i went to Naturals Salon banjara hills Road no 3, staff was firstly too unprofessional and gave a bad treatment to my hair, the lady was frustrated and blabbering about other customers and told me that my hair had lots of tangles and its literally wasting her time, she combed too roughly on my hair, I literally had to ask her to slow down for 3 - 4 times, and after that I forgot to take the bill as I was rushing for cab, bill was not provided at the Salon,
when I checked my message at home I saw I was charged 7, 080 rupees for just hair wash, I called multiple times to get the bill they denied and argued with me and was not ready to send me the bill saying they dont find me in their datatbase, (ofcourse because they were planning to manipulate the salon system and didnt record my name), I have call logs to show how many times I had to call them, and after so many calls i spoke to the manager and finally bill was provided. And when i spoke about charges they kept on disconnecting my phone call. i dont know what to do, i had attached my bill in the attachment.

Hi

Today (4h aug), I took service (worst service) from rani, naturals chetpet branch. She applied initial hair straightening cream and left it more than the prescribed TAT. Due to which, post wash, my hair started to break and got severely damaged. Almost, I lost 60% of my hair and my hair looks bad on me... It is totally unacceptable. We keep trust in you and visiting the salon and taking the service and if this is the kind of service (lethargic service) that we get... am sorry to tell, naturals salon will never grow... management should not entertain these kind of people...

Rude and unruly staff.
I had taken an appointment for a haircut at Naturals hair salon, Elements Mall, Nagawara.
On arriving at the salon at the appointed time, the person with whom I has spoken to for an appointment (who said she was the manager), told me to wait for another 40 minutes since the other barber who was available refused to cut my hair.
The “manager” told me that she had made a complaint on my behalf on that particular barber, just because I didn’t like the haircut the last time, which was surprising and made no sense at all.
On asking her to provide me the contact number of her supervisor, so that I can make a formal complaint, she refused to give me any details and told me that she was the supervisor and she handled everything.
She was extremely rude and unruly.

The area inside the enclosure for ladies was very is dirty and unhygienic with no cleanliness at all.. the same therapist who is doing hair is also doing pedicure as well and all the equipments for pedicure are reused... The customer is in wife in this case was denied to see the color brand being used and finally she ended up getting a complete diffrent color to her hair

This is horrible and when brought to the notice of lady at the store she was rude and nonchalant in her approach

I have visited naturals near Cluny school Lawspet 4 times in the past 2 months. Whenever I request service like eye brow driming or hair smoothing they say staffs busy staf[censored]navailable it's weekend so busy please come on week day ect. So I use to visit in weekday evenings but they say the same thing like staffs are busy but one one or two staff doing some hair spray or something...always deniyng to service...salon is in prime location so many customers approach but the staffs there want to go home early do only limited work...I get disappointed very much after visiting every time...they better close the shop...please look into it...they are loosing valuable customer...they straight away deny service for customer

Hi,

On 23.06.2022( at 10 pm approx), i had a hair cut at naturals, navalur outlet ( bill.no.1339/42116) . Bill was rs.177 and i was generous to provide a tip and total amount was rs.227/- . Due to change of my ATM pin by my family member i had swiped my debit card and incorrectly entered it without properly recollecting it. Offered cash but the incharge person at the counter informed that there was no change. He could have immediately told me the other payment options of gpay which he did only after the pin incorrectly entered the next two times. Payment was paid via gpay as i regularly use that. He deliberately took photo of my gpay transaction and embarrassed me publicly.

I am a reputed person and this inconsiderate way of handling me for a petty amount and causing public embarrassment/ deficiency in services had caused me severe mental agony.

Need a directly apology from the concerned person( person at counter) responsible for this. My contact number is [protected].

Plz take necessary action and do the needful on priority.

Regards,
Anand
Advocate

We bothered about hair styler who did hair cut for us.. Because he is not understand the local language . Due to this reason what ever instructions we are given for haircut he not able to understand. So we are not satisfied for our money.

I had my hair smoothening on 22nd May, I had asked to show her product but she did not shown up the product she wantedly hide that. Later I thought it is branded salon so need not to be worries and got my hair smoothening, later I had been for hair wash on 24th, Looks my hair is good, But after when I washed at home using Loreal Xtenso straitened shampoo, I lost my smoothening completely, I had been charged for 8.5k, for temporary smoothening.
I had complain the same for salon and customer care people, both are careless. They haven't got any solution till now.

I strongly seems these people are using poor product, else Is this something naturals itsel[censored]sing poor product?

Client number: [protected]

Customer care person Abhishek: [protected]

Such an bad experience and I lost my money.

I strongly recommend All not to go for Naturals salon.

I got heel peel treatment done to get my cracked heel repaired. They charged me 2000/- rupees for the treatment. The day I got it done I felt everything fine and gave a good rating. But after three days I noticed cracks as usual. When I spoke to the staff of naturals they told me I need to apply crack heel cream, and maintain my feet.Though I have been doing all these my condition worsened. Really very much dissatisfied by their service.

I had a haircut on 21st April 2022 in Naturals salon, East Mada Street, Tiruvanmiyur.. I had quite a decent long hair.. I requested the person to cut layers as I had always had layers in the past but dint have a hair cut in the recent past.. He had literally spoiled my haircut inspite of cutting half of it.. I have luckily taken pic of it tht day post tht.. I dint feel it immediately bcoz he had set my hair differently post tht.. I had paid 1090₹ for tht..

My friends in chennai asked me if I'm crazy to take a haircut in chennai instead of Bangalore where I reside.. It was a blunder dfntly.. Now yday I went to a parlour here in Bangalore n had a neat layers cut satisfactorily.. The painful thing is now my hair is in shoulder length..

This is painfully not acceptable n my friends told me tht I can complain in Naturals page.. I spent again for my haircut.. This is not fair.. I can send the picture wherever u want me to..

Lastly, this hair I have grown 5 years post the cancer treatment I went through n all went away for nothing..

Pls look at the picture.. Is it layers??

Painfully RaajeVenky

I had been to Naturals Saloon situated at Nallagandla, Hyderabad on 2nd May 2022 for hair cut. My hair length 2 inches v low the shoulder. I requested for feather cut upto shoulder level. The hair stylist has cut my hair very shortly abruptly without giving any shape to the style giving awkward look.He negligently performed his job without attention and ethics.For all the services I have paid Rs
4921/- which is a huge.amount.Both back and front side which is not at all cut properly which is giving profuse bad look . How can I attend to Office like this. Really I am upset with the service and the hard earned money paid unnecessarily . Please look into the matter seriously and make a provision to revisit to any of your parlous to get done properly. Really I am extremely upset with the service and he did not guide .and just cut the hair as a lay man. Really it is hurting deeply. Please resolve the issue either refunding or for revisiting for corrections/modifications

Not letting customer have services as asked. Making customers feel very uncomfortable without taking the appointment and not letting the service when desired by the customer. the receptionist is very rude and arguing with the customer and giving bad behaviour.