NestAway Technologies Complaints & Reviews

I moved out for more than one month (05/05/2017) and I am still waiting my security deposit refund (01/06/2017)
I have been calling them almost every day and the staff say that they will refund me in 3 days but nothing happens.
I have already sent a lot of e-mails but nobody answers. What is the problem with that company?

My bank details are updated.

Fraud company....

NestAway rental agreement says "If Licensee causes the damage due to reasons other than natural wear and tear, the Owner or its Authorized Representative shall be entitled to claim the damage from the Licensee". Electric shot circuit issues are considered as natural wear and tear and still we are being charged for the fan binding when we are clear that damage is not done by us. First they charged us for the visit and now for the service....

Hi, i lived in ridge residency, noida from 4 apr 16 to 15 apr 17. After vacating the room, i havent received the refund amount which was supposed to be refunded within 5 days when leaving the accomodation. Please i need this money urgently and it is stuck with nestaway.

Prior to the renting the room, they promised that there is 500rs penalty for getting refund delayed and now there is no condition in this matter, whereas they...

I ihave stayed in a nestaway apartment for more than 6 months. My rent+deposit worth 21000 is stuck with Nestaway since almost 1st May, 2017. They always mention a 5 day refund policy everytime i call them, but don't initiate the payment ever.

They never forward the calls to their finance team, nor do they refund such a lumpsum amount. They charge you huge amounts for no reason and never even resolve your issues.
br...

Hello,

I left nestaway on march 2017, firstly i didnot received my amount within their time interval as per the policy. After that i received my amount but they didnot sent me my some amount saying it for utlity bill. I cleared my all dues with my roommates ealier only. I tried calling, mailing them eregularly but still they are not sending me my amount. The manager keep on saying that he will send but he donot and its more...

I shifted to a nestaway room on 28 March 2017and the property got off boarded on 18 April, and then I had to move out on 04 May 2017. They had 13, 000 rupees as security and they promised to transfer the security amount within 7-10 days. It has been 15 days already and the refund hasn't been initiated. On the top of it they did not let me use my credit points that I earned by referral program to waive off the sense less late rent charges,...

I raised multiple tickets and requests but still the company is least bothered. It's already been 48 hrs since I have raised the issue. But still these people keep on telling the matter will get resolved in 24 hrs. I couldn't be able to do Internal movement because of them. As my dashboard was showing wrong information. When I requested them to let me do the internal transfer first I will make payments afterwards as on weekends only we get...

I am availing nestaway services the first time but the experience with them was so disappointing.
When I visit the room with area manager I saw on that on the same day that the bed was broken even I intimate manager as well to repair the bed before move-in.

Even I drop a request over portal regarding the same issue. They gave me the excuse that issue will resolve in very next day.Their SLA for the request is 48 hr. but...

Hi,
Written communication regarding various issues like:
No key provided for almirah for safe keeping of valuables.

Highly defective washing machine being provides which have been repaired earlier, takes 3 hours minimum for a wash, now again needs to be repaired which will take approx 3.5k for which tentants have been asked to bear the repair costs.

Highly defective noise generating fan which worked...

We have complained that our bathroom taps, shower, wash basin taps were not getting water. We have raised service request. They sent plumber and after checking he told that the problem is with the internal pipes. According to the service agreement any internal pipe problems should be repaired on cost of owner only. But they closed the service request without resolving it. After that we have raised the service request around 4, 5 times. Every...

It is 25 days from the date i have moved out... but i didn't get refund amount. People are not picking up phone calls or either they are busy and saying they will call later which never happened bdw...
There is 800 extra cut is visible in payment section in Nestaway app. (AC charges), the point is i never had AC in my room.
Really dissappointed with the service quality....

As i was living in the nestaway property. I had left the property on 31st march. So i asked them to refund my security. So the said we will refund you in 2 days sometimes 3 days. Sometimes they said give us time. By giving them time its been more then a month, they didn't refund me back. I used to call them again and again and mail them again and again but in return no response from them. I want you to help me out from this. I will be very...

I rented a property through NestAway on 03.04.17 and cancelled it within 3 days because of various issues which were promised to be solved by them but were never solved. I vacated the property within 3 days (06.04.17) of the agreement. Due to which, they owe me Rs. 16133, 100% refund which they promised me on call but declined when I asked about it. The amount ended up to be Rs. 14401 after deductions. As per there policy they had to refund...

I had a visit scheduled today. The area manager called and confirmed the visit 3 hrs before the visit. When I reached the place, neither the area manager nor any of the existing tenants showed up. The area manager kept his phone busy and did not even answer the phone. After waiting for one hour he still did not​ come and just messaged to come the next day. This is so unprofessional on his part. This was really disappointing....

I am a house owner who had entered into Property management agreement for my house in Koramangala to with Nestaway and moved abroad. They have made a mess of my place in 4-5 months post my departure.

1. There was a water leakage which was not repaired by them and subsequent high water bill not paid which led to disconnection of my BWSSB connection.
2. More than half of my house is not occupied and there is no response...

I am tenant of nestaway from 26 December 2016 to till date. There was an electricity bill due from month of October of amounts Rs. 2307. I have made complete payment and my share would be Rs.1072. I have requested to nestaway to refund the remaining amount on 20 March 2017. And the issue has not been resolved til date. I. e, 25 April 2017. They just send an auto-generated message....

In our flat current load distribution can not support 3 ac's at time, if we turn on 2 ac's at same time it will lead to auto cut of electricity to our flat.
We had a word with our society maintenance as per them electricity load needs to increased and which will be done by owner because owner needs to pay specific amount in terms of increasing load to any flat.

All the 3 rooms are occupied in our flat and in summers...

I rented a shared apartment from Nestaway in February 2017. They said that the electricity was to be paid separately and each tenant can partially pay his/her own bill. But a consolidated bill came instead, which had a pending amount of 10, 551 INR from previous tenants' usage. The nestaway team promised to pay the entire amount and split up the bill accordingly. But the team never made the payment and the line was disconnected. Their customer...

Nestaway has charged me AC rental charges. I brought it to their attention and it took them 8 days to resolve it. They have charged me 2000 RS for the month of January to March (which they are telling me are summer months) as against july to August when I did use the AC. Please not the following points:

1. AC is not used during the months of January to March. I will not pay rental charges for something I did not use
2....

I rented a 1RK with terrace in Palam Vihar for 13500/- and 27000/- deposit. I was told that there would be no intrusion. The landlady (Rachna Panchal) started construction on 1st floor and terrace, which lead to a lot of disturbance. The place became dirty like a garbage bin, noisy and insecure. Laborers roam around my room from morning till late night. I asked for my security money back as I chose to switch the place. How can a single female...