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NestAway Technologies Complaints & Reviews

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Last updated May 2, 2024
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NestAway Technologies reviews & complaints page 69

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M
Mahesh K
from Hyderabad, Telangana
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Worst Customer Care and Fake promises

Address:Hyderabad, Andhra Pradesh, 500081

NestAway is a company which just wanted to capture the entire matket before anyone enters by making flase promises until you rent the house and then don't respond to your complaints.

I have raised several complaints regarding several issues but they never respond to solve the issue but rather gives excuses to prolong it.

#worstexperience #NestAwayFail...
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G
from Delhi, Delhi
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Refund not received

BAD experience !! Fraud and unprofessional startup. My piece of advice.

Your security deposit will be butchered when you will move out. Policies are not clear when you ask for your refund. Do not trust when Nestaway HELPDESK tell you #######s, always ask them to write you an email because when it comes to terms and policies they will ask you for written proof, very tricky #######s.

You will not receive PAN card info...
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V
Victor A
from Patrasaer, West Bengal
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Do not want internet connection provided by NESTAWAY

Address:560066
Website:www.nestaway.com

Date[protected] Ticket with NESTAWAY 186964 raised - Problem description : My only Housemate has moved out. He had one internet connection provided by NESTAWAY. I don't use this internet. Please cancel this connection without any delay. I want to avoid any payment issues at house-level because of this.

Customer seeking assistance here, gets an update as mentioned.

Nestaway does not entertain any deactivation...
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N
Nivedan K.N.
from Mysore, Karnataka
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No refund processed/False charges

Address:Bangalore, Karnataka, 560078
Website:www.nestaway.com

25 days since move out, more than 20 calls, still not a penny as a refund! Customer service has gone bad to worse!
I get a letter on 26th stating that the house has to be vacated on 30th which was 4 days from then, ridiculous. Called C.care about 10 times only then my flatmates and I were given time till Dec 30th. But, from 27th till 8th of January none o[censored]s got an option to select move-out date for which their representative told...
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R
Raksha Muniraj
from Bengaluru, Karnataka
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Misleading and Falsifying Vedors

Address:Bangalore, Karnataka, 560022
Website:www.nestaway.com

Hi There,
I’m writing this letter with great disappointment as I have no other choice. This is to bring to your attention that we had a visit from one of your executive by name Nataraja to discuss about the services offered by Nestaway and we were then introduced to the Area Manager – Akbar.

Upon further discussion with the Area Manager, we decided to avail your services without any second thoughts as this was...
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A
Ayaskant
from Pune, Maharashtra
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Basic Room Facilities

Address:Pune, Maharashtra, 411014

- Entrance Room lock is not working, request you to remake it and the keys as well, I return at 12 in the night and cant expect my roommates to open it. I am really in a fix, please help

- Jet spray pipe in washroom is leaking - I have already talked many times with the representatives but to no avail. so I am writing here

- Keys to a different entrance has not been provided yet even though I was promised to...
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Address:560066
Website:www.nestaway.com

Hi,
I have been living in Nestaway house for more than a year and have regularly faced issues o[censored]nprofessional behavior, At Nestaway no body listens to your complains and there is absolutely no procedure to complain and escalate the issues. This shows how serious they are towards customer service.
Moreover, I vacated Nestaway flat on 5th Jan 2017 and they were suppose to refund by deposit amount of App 17, 000 Rs however they...
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R
ramesh.chittem
from Delhi, Delhi
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Washing machine not working

Address:560035

Rose wood residency, Plot No. U2 2002, kaikondarahalli, Near Wipro, Bangalore 560035.

Washing machine is not working from past 1 week. Request you to please replace the same. Also please be informed that, there is water leakage in kitchen wash basin and in all wash rooms. Please do the needful at the earliest

Please feel free to contact me on [protected]...
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K
kedarpanda
from Bengaluru, Karnataka
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Highly unprofessional way of dealing with the tenant

Address:Bangalore, Karnataka, 560077
Website:www.nestaway.com

Let me jot down the issues I have faced the issues:
1.I got the mail before the day of moving in that If you do not pay the amount and documents by 12 noon, your candidature will be cancelled where as the full payment has been made and total documents submitted.They have harassed me just before the day of moving.
2.When I moved in..no main door key, no bed room key no cup board key available.After one day they have provided...
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R
Rhea Jain
from Bengaluru, Karnataka
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Wrong bills billed to my dashboard

Address:560034

Hi

I was a resident in a nestaway house in Koramangala (424, sreeRatnakunj, 8th main, 4th block, koramangala, Bengaluru). While leaving the house, the utility bills were automatically deducted from my security deposit. The invoice of that is - S97GDJCAK6ZUDO.

One of the bills in that invoice is for deep cleaning Rs. 1800, which should have been charged to the entire house but was only put on my dashboard. I...
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S
Snagpal77
from Noida, Uttar Pradesh
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Cancellation amount refund - discrepancy

Address:Gurgaon, Haryana
Website:www.nestaway.com

Hi,

Date of incident - 8th january, 2017.

I had cancelled my booking before license start date (Without rent agreement initiation). Receipt# - rxokwjcvhwjbfrg

As per tenancy rules, 100 % amount is recoverable if cancelled before tenancy start date. However, rs. 575 was deducted for police verification and agreement.

Please refund the balance amount of rs. 575 on urgent basis, since...
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Address:560054
Website:www.nestaway.com

Hi, My experience with Nestaway resides somewhere down along with the pain in my ###. The Area manager will show you the room but then after the agreement is signed then he wont even pick up your call.
I didn't receive my keys in the first 4 days of my moving date & then too they charged the rent for the whole month. Asked for help from their manager (Mohan), operation manager (Satish) they didn't cooperate. I was really...
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Ashwin Victor Raj
from Hyderabad, Telangana
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Refund charge

Address:411016
Website:nestaway.com

I tried booking a house from nestaway moile app but it ended up with a failed transaction. However, Money got deducted from my bank account. It has been more than two weeks I'm trying to reach out to them through various modes but every time they fail to provide me any update and I had no proper response from any of the call center guys.
I'm really fed-up of your Nestaway service. Please refund my money as soon as possible....
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R
rochakbagla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get refund for failed transaction

Address:Bangalore, Karnataka, 560102
Website:www.nestaway.com

I tried booking a house from nestaway moile app but it ended up with a failed transaction. However, Money got deducted from my bank account. It has been a week i am trying to reach out to them through various modes but every time they fail to provide me any update. I have faced the similar kind of issues in the past as well and took them 3 months to resolve the issue....
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V
Vibha singh2626
from Mangalore, Karnataka
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New tenant fake promise -house cleaning

Address:560103
Website:www.nestaway.com

As per the rule of nestaway, new tenant can raise ticket for cleaning and plumbing services for free but I got cheated saying that u signed the agreement in which its specified that cleaning has been done before u moved in (NO SUCH CLAUSE SPECIFIED IN AGREEMENT). Mattress was spoiled but was not replaced. NO water in apartment, raised a ticket but NO ACTIONS TAKEN. Worst services (if they provide :/ )

Apartment- DSR- Fairmountbr...
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A
Arundhuti Ghosh
from Akola, Maharashtra
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Booking cancelled still not received the refund

Address:Pune, Maharashtra, 411045
Website:www.nestaway.com

It has been almost a month now, had cancelled my booking but still haven't received my money back. I've been raising and esclating service requets from the 22nd nov and which i just get a reply that money will be refunded within 2-3 days. At a point even the customer care was not responding when i had been calling almot 5 times a days after which i directly contacted the pune office of nestaway where i was asked to raise another request and...
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Address:Pune, Maharashtra, 411038
Website:nestaway.com

I am a Tenant in one of the houses provided by the Nestaway, while paying out the rent they earlier provided a 20% promo code to be used while paying the rent, i received a onscreen message saying code is successfully applied. But when crosschecked with next away team the ask me to wait till they are checking in the system.i waited till 5 dec after which i was fined for Rs500 till 10-dec-2016
i was being told by the one of the team...
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Kritika Prakash
from Noida, Uttar Pradesh
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New area manager is responsible plus other problems.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:nestaway.com

First, without prior information, the new area manager just come to the flat with tenants. I understand that we do receive a message from nestaway for a visit, but he can atleast give a call to any o[censored]s before coming to the flat so that we can take appropriate action even if we are not available. We informed the same to the previous area manager, and with him, we never faced such problem. Also, if something goes missing in our absence while...
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Prajitha123
from Hyderabad, Telangana
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No water in apartment from the date of move in

Address:500089
Website:www.nestaway.com/profiles/178450

I have moved in to 204 sai kishore residency, puppalaguda on 18/11/2016. There was an issue between apartment asociation and a girl residing in 203 flat just before i moved in.

That girl has brought a friend (Who behaved very rude with watchmen it seems) who had a fight with the watchmen of the apartment. The apartment asociation has asked owner to come and discuss/solve this issue.

Apparently owner hasn't...
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Address:Bangalore, Karnataka, 560100
Website:www.nestaway.com

I have taken sharing room at rent through nestaway. From the past may days I was asking details about the owner and asking signature of the owner on the rent receipt which I had to submit for the Income tax benefit under House rent allowance. They provided the rental agreement which had some sign with no name under it and took many signatures of mine on various papers. On the first page of rental agreement the owner mentioned is "A Suhasini"...
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