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Netplus Broadband Complaints & Reviews

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Last updated Mar 19, 2024
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Grand City Walk, Ludhiana Rd, Aggar Nagar - B Block, Bhai Randhir Singh Nagar
Ludhiana
Ludhiana District
Punjab
India
141012

Netplus Broadband reviews & complaints page 22

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S
Swapan Monga
from Lucknow, Uttar Pradesh
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changed my internet plan without my approval

Address:147001
Website:Netplus.co.in

Hello Sir/Mam
My Name is Swapan Monga customer of your netplus internet services. My account id was [protected], and my running plan was OTC0_Speed50_499_100G as on 20 December 2018. On 22 December 2018 i received messaged on my registered mobile number [protected] that new account is created and its detail is [protected]. And on 18 January 2019, i received message that
Your bill has been generated for [protected] and Total Payable...
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S
Sandeep Kumar Sheokand
from Mohali, Punjab
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net not working

Address:Mohali, Punjab, 140603

We have make so many request for broadband is not working last 15 days. But your operaters are ignore about this. Your service is very poor. If you have any solution so contact me...[protected]... My net account no is...[protected]... If you have not any solution so my connection will cancelled... Your customer care service is also unable to give proper information....
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K
Kchand
from Delhi, Delhi
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broadband services not satisfactory

Address:147002
Website:www.netplus.co.in

Dear sir,
My broadband is not working since 01.01.2019 & no one is bothering to attend the same. Since three consecutive days has passed, you are requested to look into the matter otherwise i have to discontinue your services & shall switch to some other service provider. The ticket no of complaint is[protected].

From
Kuldip chand
Mb. No.[protected]...
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N
Navi Varma
from Moga, Punjab
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net is not working

Address:Ludhiana, Punjab, 141007

We have make so many request for broadband is not working last 15 days. But your operaters are ignore about this. Your service is very poor. If you have any solution so contact me...[protected]... My net i'd is...1061686... If you have not any solution so my connection will cancelled... Your customer care service is also unable to give proper information...
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A
Anj09
from Chandigarh, Chandigarh
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internet connection not given whereas money has been taken twice.

Address:160055

Netplus is a fraud service provider. Their representives has taken money twice from us and has not provided us internet connection till date.. Upon calling them again and again, they talked rudely and then stopped responding.
The representative has committed that they will provide internet connection in a day, however even after months they didnot took any action....
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S
Sat Pal Rai Aggarji
from Amritsar, Punjab
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poor services by the provider and customer care persons

Address:Jalandhar, Punjab, 144023

My customer ID is [protected]. I requested many times to the service provider to put my connection on Fiber Optic but they give me blind response. About ten days eartler, they kept the boxes in my house to install Fibre optic but no one came to my house to finish their job. Now they started to mute my calls. I am totally dissatisfied with their services....
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A
Atulmehra
from Amloh, Punjab
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slow speed

Address:Jalandhar, Punjab, 144004

My cust id is 717442 of netplus company.
I am suffering from slow speed of netplus broadband from last 10-15 days.
I have registered complaints many times.
Some of Complaint nos. Are:
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
After so many complaints
My problem is still as it is
Nobody came to resolve the problem, nobody...
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P
Parveen2027
from Ludhiana, Punjab
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complaint number 2018112300571 dated 23.11.2018

Address:Mohali, Punjab, 140603

My complaint is about speed of the internet is not solved (Comp. Number[protected] dated 23.11.2018) no body came to resolve the issues
Even no body call in regards of my complaint, i also mail my complaint at [protected]@netplus.co.in but all waste, continously calling call centre for complaint only one answer every time "wait kar leegiye"...
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Address:Patiala, Punjab, 140401

Hello,
My name is Aniket Gupta from #Rajpura, and I am netplus user from last 7 months, and I am paying 590 per month and everything was going all well. But from 1st November, 2018 my internet was down, and as I was busy with my brother's marriage, so I filed a complaint on 6th November. The customer care said, no worries your issue will be solved soon. But today is 13th November, and I have made around 20-25 calls, filled 16 complaints,...
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I
inderjeet singh
from Mohali, Punjab
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poor services and unprofessional staff

Address:Ludhiana, Punjab, 141007
Website:www.netplus.co.in

I am a net plus internet user for the last 8 months and i am paying my dues regularly. I am having an issue regarding my internet because it's not working and i registered my complaint many times and received tokens too. They assured me that it will be resolved immediately but nothing has been done until now also serviceman and local office staff regularly called me approx 20 times on my mobile even after i told them that i was in the meeting....
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Address:Jalandhar, Punjab, 144008

I am a netplus customer for the last 10 months and i am paying my dues regularly. I am having a issue regarding my internet because it's not working and i registered my complaint many times with the company last week and they assured me that it will be resolved immediately but nothing has been done until now and i am calling them regularly every day but it is always the same excuses and false promises and i am fed up with this attitude. My...
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A
Abid0448
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energizer

I would like to put a complaint in about the substandard work of your in engernier. Work was not completed on my internet but the energnier had lied that he had and then lied again to say that he was left alone in my house. I have cctv film of what time we both left my house and what time the enerigner left. I would never leave a stranger in my house. I have two small children for there safety i would would not have left the house. At no...
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S
ShammiKumar
from Ludhiana, Punjab
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new connection establishment service issue

Address:Patiala, Punjab, 140401
Website:netplus.co.in

I Shammi Kumar from #4342, Near Geeta Bhawan, Sham Nagar, Rajpura, Patiala. I had requested for new internet connection on last Saturday but still my connection could not be established because of your worst services. I am very frustrated from your services, no punctuality of work and want to cancel my connection request now and also my whole money give me back. I have missed my foreign clients calls due to new internet connection wait and...
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K
Kaljit Singh
from Shimla, Himachal Pradesh
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nobody is prepared to listen to my complaint

Address:Ludhiana, Punjab, 141010
Website:Netplus

I am a netplus customer for the last six months and i am paying my dues regularly. I am having a issue regarding my internet because it's not working and i registered my complaint with the company last week and they assured me that it will be resolved immediately but nothing has been done until now and i am calling them regularly every day but it is always the same excuses and false promises and i am fed up with this attitude. My account...
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K
kalra1981
from Mumbai, Maharashtra
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deposit payment not update

Address:Ludhiana, Punjab, 141008
Website:www.netplus.in

My self puneet kalra and i have netplus broadband from last 2 years..in the month of may 2018. Mr. Jatinder gupta owner of "u series" having mobile no. [protected] given money from me personally and not deposit in company and not provide the receipt of payment..
In the month of june & july 2018 payment i deposit personally online and that is updated...
Due to non payment of may 2018. My internet connection disconnect by the...
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V
vinay.kumar1776
from Patiala, Punjab
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no resolution given despite multiple complaints

Address:Ludhiana, Punjab
Website:www.netplus.co.in

My internet is not working properly since almost two months, it's been on and off. Several times my transactions god declined and money got stuck between bank and the merchant because of sudden disconnection of internet. I have been keep calling them at least 4-5 times a day but every time they keep saying one thing technician will visit in 4-6 working hours but no one has ever visited nor did i receive and call from them. Whenever i ask...
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V
vishaldeep
from Jammu, Jammu and Kashmir
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having broadband issues for about a month without any resolution.

Address:Ludhiana, Punjab, 141001
Website:netplus.co.in

I'm an existing net+ broadband service subscriber with id 590462. I've been having broadband problems for about a month (It started on around 3-4 july, 2018) now and the issue has still not been resolved.

First, it was a slow internet speed issue. I called the customer care and they said that the problem will be resolved in 4-6 hours. It was not resolved but the complaint was automatically closed.

Then the internet...
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V
Vishu Mahto
from Mohali, Punjab
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amount deducted but bill still showing unpaid

Address:Ludhiana, Punjab, 140010
Website:netplus.co.in

My account no is [protected]
Transaction reference is

Techproc[protected]

I have already paid bill using net banking of canara bank for ₹1061/-
The bank account is debited
But bill still stands unpaid at netplus portal.
I have sent the complaint regarding the issue to netplus and even after repeated reminders the problem is not resolved.

Kindly resolve the issue...
+2 photos
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J
japsimran singh
from Amritsar, Punjab
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very poor service

Address:Jalandhar, Punjab, 144021

There is not 0 star, I should give them 0, very poor service, I had told them 2weeks prior, but now it's going to be more than 15days not yet my connection is not being installed, when I call concerned
authorities, they delay for 4-5 days, they are not picking call even after 6-7 calls per day.very poor service pls don't prefer this, wasted a lot of time on it ....
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M
maheshpujajoshi
from Delhi, Delhi
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bad customer service

Address:Chandigarh, Punjab, 160055
Website:Netplus.co.in

It is about Netplus internet connection. I have submitted all my documents and the fee they told to them on 10.Apr.2018 and now it's 25-Apr-2018 and still there is no answer by them. I have called so many times on [protected] and some Amardeep Singh picked up, he has no sense of talking, the most arrogant person on the earth. There is no senior or head they have if you want to discuss your matter with some of the head of the department. Only...
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