Netplus Broadband Complaints & Reviews

Its really frustrating to get Voice Activation on my existing Netplus broadband. I was told than with in 24-48 hrs service will be activated and will get OTP and link to sign.

Now its more than 72 hrs and on follow up to Netplus customer Senior team member Ms Kulveer Kaur told me that service can't be activated as all numbers in that area are exhausted and have to wait till new allocation done.

It was really...

Charged Rs 6000 for a new connection id is [protected] and promised 5ghz dual band router as mentioned in website of company i.e www.netplus.co.in but they gave me single band 2.4 GHz router . when i enquired that please give me a dual band router as i am experiencing slow internet speed but they denied and told me to submit Rs 3500 extra . i was totally shocked . this is the behaviour and customer service of this fake company . please highlight...

Please check internet tomorrow net not working...

Ive been paying my internet service bills since last 5 month yet I got message that my bill payments are due and now they have suspended my connection. I have provided enough proof of paid payments yet no action has been taken so far. My business depends wholly on internet and that's why I'm not able to do anything. This is not done. This is not how these people are supposed to oppress others. Kindly look into it otherwise I need to take...

My name jatinder kumar.broadband id is [protected].today broadband is not working.please solve this problem.contact no [protected]....

Hi,
It's regarding the pathetic services you guys have been providing us since past 2 months. We started with netplus in the month of march and no doubt it was working good at that time but now no one takes any action, they don't respond to our calls . Also when it comes to payment they ask us to pay on their personal account via gpay or phonepe instead of website itself, they say site isn't working well. Also its a 50 mbps plan which...

I have recharged my account with monthly pack but my account is inactive but i want you to please activate my account ID is [protected]
My name is = suneet k yadav...

I have Net-plus connection at my residence. I upgraded the plan with IPTV.
The company has started billing, however, the company has not installed and commissioned IPTV even after several reminders.
It is gross matter of cheating....

We have taken the Netplus wifi connection from local area dealer (of Saharanpur 247001 pin code) Mr. Ramesh (ph.[protected]. He is one hell of a dealer who does not respect the customer's requirements and complaints. The internet connection was acquired on 14 July 2020 but since then we have continuously faced wire problems (optical wire keeps on breaking without even touching it) and hence net and connectivity problems. And whenever we have...

Dear Sir or Madam:
I am writing to dispute regarding bill payment to netplus through netbanking. I paid 707 rupees through netbanking dated 17 October 2020. But my netplus account is not renewed. Please take a suitable step and renew my netplus account as soon as possible....

Very very poor 😞 service from last 20 days no internet during night. Instead of my daily complain. My father expired 12 October 20. My relatives have not seen and speak to us during his last time . Children education affected they destroyed my life finished me mentally tortured. Speed is very slow took 5 sec to download 10 kB size image. Telling lie of 50 Mbps speed. I have paid 5 months advance payment.no word to express shameless company...

After receiving the charges amounting to Rs 4700/ including advance monthly rent on 27/9/2020 for new net connection till date no installation has been made in ward no 2 bhour camp chattha Jammu- 181101 resulting the children's faced problem in on line exam because of casual attitude of the company for which compensation of breach shall be initiated....

My box not active . my collage class daily miss . please my box active quickly. your opprater servies very bad . i am calling 3 day not pick up phone
please solve my problem hurry i am thankful you...

Dear sir /madam
i hv broadband connection from 25 july 2020 to tell date having custumer id [protected] and voice calling no. [protected] . i called customer care no more many times as u chk from ur system but nobody solve my problem .i used this connection nd voice no. for my bussiness purpose but it not working from 26 days to tell now.it fect my bussiness so much .am already paid 6 month advance rent on 25/7/2020 .but its useless...

Name Ranjit singh

old account [protected].

i paid 707 in old account.
I have also requested last month, so please accept my request and transfer my balance to my new account. Thank you.

This is my new account [protected]...

Everyday at some point, internet stops working on some devices and the devices shows ' no internet ' or 'can't connect to this network'. Firstly i thought it might the problem of ip address conflict and that's why i manually assigned different ip address to each device but the problem is still there. I guess, maybe the router is causing all the trouble.
Also, sometimes the internet speed falls down randomly and after some hours it...

New connection, before 5 days internet not working, your service engineer not put my phone if you can can not solve it please return my money and disconnect your connection...

Hi,
I have been complaining against internet not working so many times in the month of september'2020 and details are given below :

7th september'2020 time : 16:32 internet not working
15th september'2020 time : 18:28 internet now working
16th september'2020 time : 07:21 internet now working
18th september'2020 time : 20:23 internet not working
19th september'2020 time : 00:32 internet...

Worst customer care service i've ever seen i seriously recommend you to not to go for this internet speed is pretty good while the customer care service is totally time wasting so it's better to pay the one who values the importance of our time. That's why mostly folks are switching to jio giga fiber instead of it. I had paid the bill but still get my account suspended contacted customer care service told me to mail them then i mailed them...

Hi
I had submitted a complaint regarding the router hanging from last 1 week and ur technician called on the phone and said the problem was from backend in the whole city of patiala and asked for a password to close the complaint, he said the issue has been resolved from backend and it will not re-occur... A total lie... I am facing the same problem again for the last 2 days. Suffering from my job, my kids are suffering from there...