Netplus Broadband Complaints & Reviews

I have recharged my account before over my monthly data pack but it's showing your account is inactive i want to active my account immediately
My name = suneet k yadav
Bill ac no = [protected]
Customer id[protected]

Sir my mobile no [protected]
Out 2020 to iptv+phone off hai
Koi vi sunvai nhi hai
Bill pay brondband +iptv+calling 950++
Fir bi 3 month to band hai internet service hi hai

Koi sunvai nhi hai plz call my no [protected]
Catetmer I'd 2166190

I have deposited Two months payment but no bill was given to us five months before. We have asked so many times to give us the bill. They said that we have not given them any money. After that we have stopped giving any payment. Now our broadband service has been stopped. We are facing a lot of problem because of this. The shopkeeper is not listening to us. He is not picking up the call also.

5g connection ok, connected, but unable to connect netplus broadband

Hello sir My netplus id is 3072241
. I have already netplus broadband connection. For last month i request to customer care to install iptv at my home.. last month my plan is upgrade to rs 999. But till date not install iptv at my home. I request all of technician or whom people who install netplus broadband at my home.. but only one reply tell all.. i coming morning but not come. I left airtel broadband replace of netplus connection. I have no complaint airtel broqdband last 4 years.. but in one month netplus have no customer care no reply.

Dear Team,
My Customer ID [protected]
Please send me I'd and password, need to run Net Plus mobile application.
Mobile - [protected]
E-mail - [protected]@gmail.com...

I have done a payment of Rs. 3535/- for ID-[protected] through Netplus App on 7th December at 7:59 AM. But, my account is still showing inactive and also I have not received any confirmation from Netplus for the payment. Pathetic customer service also not able to provide any resolution.

I have done a payment of Rs. 3535/- for CustomerID-[protected] through Netplus App. But, my account is still showing inactive and also I have not received any confirmation from Netplus for the payment. Please find below the transaction reference number. Money got successfully paid to them, but still they are saying that it has not reached them. Their customer service is pathetic too. They are not able to provide any resolution.
br...

I have paid the bill 12 hours ago but still my account is deactivated, i called the customer care thrice and email to bill desk twice but still didnt get any response from them.
Please help me to resolve asap as my urgent work is pending becauss of network unavailability.

Account id [protected], broadband not working since yesterday

I have paid Rs8250/- annual payment on 13/01/2020 . Which is due again in January, 2021. But by mistake bill was generated in November, 2020. Unknowingly I paid amount of Rs814/- and Rs 8250/- on total Rs 9064/- on 23/11/2020. I could not get two months free after paying annual payment. Still deduction of November and December, 2020 bill is continued, while no charges should be there for these two months.
BillNo: REG[protected] bill date 01/11/2020, and REG[protected] bill date 01/12/2020 .These two bills are not to be generated .Kindly correct my billing schedule and give me two months data free as per your noms.

My name is anil Kumar and my customer iD is [protected] I am request the my voice calling activate 2 months ago but do not receive any solution.. pls activate my voice calling activate

I was many times complaint to the service provider but he never solves the problem, my problem my internet modem show the internet is working but the internet not working.
my phone is showing connect to wifi but I check wifi status showing connect without internet
customer id [protected]...

Its really frustrating to get Voice Activation on my existing Netplus broadband. I was told than with in 24-48 hrs service will be activated and will get OTP and link to sign.

Now its more than 72 hrs and on follow up to Netplus customer Senior team member Ms Kulveer Kaur told me that service can't be activated as all numbers in that area are exhausted and have to wait till new allocation done.

It was really...

Charged Rs 6000 for a new connection id is [protected] and promised 5ghz dual band router as mentioned in website of company i.e www.netplus.co.in but they gave me single band 2.4 GHz router . when i enquired that please give me a dual band router as i am experiencing slow internet speed but they denied and told me to submit Rs 3500 extra . i was totally shocked . this is the behaviour and customer service of this fake company . please highlight the issue and ask them to replace it or close the connection and refund back Rs 6000

indu bhushan sharma
customer id [protected]
mob [protected]

Please check internet tomorrow net not working

Ive been paying my internet service bills since last 5 month yet I got message that my bill payments are due and now they have suspended my connection. I have provided enough proof of paid payments yet no action has been taken so far. My business depends wholly on internet and that's why I'm not able to do anything. This is not done. This is not how these people are supposed to oppress others. Kindly look into it otherwise I need to take bigger actions.

[protected]

My name jatinder kumar.broadband id is [protected].today broadband is not working.please solve this problem.contact no [protected].

Hi,
It's regarding the pathetic services you guys have been providing us since past 2 months. We started with netplus in the month of march and no doubt it was working good at that time but now no one takes any action, they don't respond to our calls . Also when it comes to payment they ask us to pay on their personal account via gpay or phonepe instead of website itself, they say site isn't working well. Also its a 50 mbps plan which lasts for a month and they cut off our services two days before without any warning. On checking with netplus customer care executive we came to know that our connection was expired with them in august but that's not true we have been using it continuously its a local providers who are doing fraud .They are taking money from us and not providing good service, every day internet drops atleast 20 times and this is the least number, most of the times speed decreases to 2 mbps can somewhen tell me whats the point of taking this connection??? You guyz need money on time but what about the service and transparency, sitting in ludhiana cant resolve things atleast someone should take the charge for it. Well for sure i will be quiting this worst service once my month gets finished. but kindly improve it before it gets degraded .
I expect someone will call me and sort this out as i have been chasing you people since very long and i am tired of doing this!!!
Also today i got a message from your local handler to pay the bill else my services will be cut and when i told them i have already paid online on 2 november he said please dont pay on website there is a problem now i will try your connection dont get cut. now i guess you people can connect with me how irritating this can be.I am not adding any picture here as i am typing this on behalf of my father but i am the primary use of this internet but if needed i can provide you the bills since beginning.

I have recharged my account with monthly pack but my account is inactive but i want you to please activate my account ID is [protected]
My name is = suneet k yadav