Netplus Broadband Complaints & Reviews

My customer id is 290954... My net not working frm 22 december.. I have 26 complaint against net not working.. But your customer care all time ask me its working 2 hour but today is 26 days done my net not working.. Your service is too poor.. But worker ask me ur bill pending 580 so ask me how can i pay this much.. Its too irritated.. So tell me how can i pay this much so ask me how much i will pay.. N which time my net is working and ur...

I had applied for new connection on 26.12.19, 29.12.19 and probably again i had to request on 31.12.19. But to utter surprise, the connection has not been provided till date whereas the company claims that the new connection is installed within 3 days. The company has got encashed the cheque for rent of three months in advance. No customer care executive is able to inform as to who will come and when he will come for installation. Everyone...

Sir
I m using broadband of netplus from last 1.5/2 yrs, no issues were created till the convergence if my connection to optical fibre.
My connection was migrated to optical fibre as per company policy. Nd due to that my customer id was changed nd i was not aware of that. On the due date i pay my bill on the old cust id instead of new one. Nd my account was suspended after some days.
At that time i came to know that i...

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Netplus broadband — not receiving service after installation and payment
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Internet was down for almost 10 days, billing department trying to overcharge. We have billing receipts but they are not listening. Worst internet service provider, completely scam. Customer care team is dull, they don't know what they saying. One representative say everything ok and connection will resume and other say non payment issue.

Don't recommend to go for netplus broadband, very poor service and full on harassment....

Internet is not working for last 10 days
Two complaints lodged
But company nothing doing
So please solve this problem
Please do something...

Hi,

I made a payment of 590 rupees using billdesk on 25th october for recharge of my account. The amount was deducted from my bank but recharge was not successful. I called customer care 4 times but no one helped. They said i need to contact local dealer. I tried calling local dealer but his phone is coming switch off for 3 days and office is closed. And i don’t think local dealer will help in online system. Customer care...

What a rubbish your company doing, from last six months i am giving 150 rs extra bill because so called reputated company netplus add the addon voice call in my plan without my knowledge.in april month i came to know one day company charging extra amount. Same day i gave a request on customer care to close my addon voice.
But next month again i saw extra amount company charging, again i called to customer care. Innocent people say...

I had registered complaint on 6th of october regarding low speed of broadband but till now (I. E. 7th of october) my complaint has not been resolved. I am frustated by calling the customer care and the technician.
I am fed up with this broadband service as my network speed go down regularly and connection also gets disturbed.
Also when i asked for the senior department they hold me for 6 mins and then senior department transfrerred...

Im using 2 netplus broadband connections from last 2 years. But now days netplus service is worst service because they do not have customers importance and not take interest to solve consumer problems from their head.
I'm paying rs 1200 per month (Aprox) for 1 connection for which company promises to give 100 mbps speed. But actually im receiving only max 2-7 mbps speed since last 2 or 3 months. I complained 10-12 times to customer...

It's worst service i have never seen in my life. My account no is.[protected]. My internet is not working from the last 10 days and i complained in customer care regularly but not received any response from customer care. After that i try to contact the local agent but he also not interested to listen my problem. With this kind poor service i am not interested to continue, so today i installed new internet connection. So please disconnent...

I complaint about extremely slow internet. I pay 600 rs per month. They didn't respond when I call on customer care by calling on [protected]. I am fed up with their poor service . So some serious measures must be taken so that the public's money won't be wasted. I have to accomplish many tasks on wifi as I am an office person. So I request netplus Broadband kindly repair it ASAP....

It’s more than 2 months my internet is not working and i have filed multiple complaints the first one being on[protected]... And now it’s one month complete but still my internet is not working, whenever i call them they say that we’ll resolve but still no effort... If they resolve my issue soon then i will continue with the connection otherwise i have to deactivate my connection... I hope this time my problem will be resolved...br...

Netplus providing poor service while getting some problem in network from last three days i"m suffering a lot problem with it because there is no netwwork and i can't acceess the internet. I registered the comlpaint on line but not getting any resolution from service provider now it's third day i'm not getting any network. I continusly in touch with there engineers mandeep & sonu of karnal distict, haryana state but they are making fool of...

I have been using netplus since 2 months but the service is very poor. I didn’t get the internet speed they mentioned while installing the modem. Internet is down for more than 12 hours in a day and they still generate full bill.

They first took 500 rs for installation and now after calling there customer care and field service man, i am not getting any positive response....

I purchased a netplus connection. I paid 2220/-. My modem is registered but no one has come to install it. It's been 6 days since i purchased the connection. Customer care support doesn't know what to do. Zonal head is just making fake promises. All of my work is on internet and i it's all badly affected. Please resolve it as soon as possible.
Registered details
Customer id:1866985...

I applied the netplus connection 2 months back, i paid for 3 months in advance, but after i made the payment, my connection got terminated by the company without any prior notice.
I contact the support for help but they are giving me redirection and excuses
"sir, ap aaj wait krlo, thk ho jaega".
No company officials visited us for any help or maintainence to rectify and fix the issue.
They always give me...

It has been weeks now since i am facing this poor connection problem. The netplus network has a considerable speed but it offers poor quality of connection. The connection weakens atleast 20 times a day saying "connected no internet". This happens very often and is very irritating and frustating as much of the work done is to be done again due to this connection problem....

I have netplus broad band with customer id 729310.. Broad band is not working from 15th june. So i complained at customer care on 17 the june. But no one came to fix it. Every time (9-10 times) i called they said today problem would be resolved. People at customer care center are even not ready to listen problem and disconnect the phone without our consent forcefully. At last i chose to disconnect my my wifi connection on 22th june but still...

It's worst service i have never seen in my life. My account no is.[protected]and my ticket no.7471. My internet is not working from 11 june and i complained in customer care regular 11, 12, 13 and 14 july but not received any response from customer care. After that i try to contact mr. Arvind and mr. Inder verma but he also not interested to listen my problem. With this kind poor service i am not interested to continue, so today i installed...