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Netplus Broadband Complaints & Reviews

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Last updated Mar 19, 2024
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Netplus Broadband reviews & complaints page 3

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K
Karansingh31241@gmail
May 5, 2023
May 5, 2023
This thread was updated on May 5, 2023
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Bad Service and installation from Amritsar

Address:House no. D7/5429 Adarsh nagar islamabaad Amritsar pin code - 143003

My mame Karan Singh my Broadband id is 7085897 Registred mobile no. Is [protected].
I had taken a new broadband connection yesterday but they have not started my connection since yesterday and today is about to end but no one came to fix my connection. Yesterday
Very bad Service .Yesterday took money from me but did not start the connection internet is not working since yesterday...
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A
ABharat
from Jammu, Jammu and Kashmir
Apr 19, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
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Broadband internet services

Address:jammu

Dear sir
Once again we are deprived of access to the internet. For the last four days we have had no internet access. repeated complaints get repeated assurances but the internet is not restored.
Kindly look into it as we suffer.
earlier also in the beging of April services were restored after 6 days. Registering complaints is having no effect.
Customer id is 2915213, name is NainTara and registered mob. no is...
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B
blupirate
Apr 17, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Called numerous times to downgrade my plan

I called numerous of times to Netplus call center to downgrade my current plan or 599(70Mbps) to 499 (100Mbps).
They are giving more speed with less price plan.
Customer support executive asked me to pay bill for 5 months in advance and I paid that even though they did not change the plan.
The fake ticket generated by them closed itself after few days and now they’ve blocked my number too my calls to customer support...
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P
Prince sarna
Apr 14, 2023
Apr 15, 2023
This thread was updated on Apr 15, 2023
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My wifi is not working

Address:House no 8 maria street Raghu majra patiala

Sorry ur wifi speed nd service is very slow...
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S
Sushilcc
Apr 12, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
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Deficiency in service by Net+ even beyond a period of 1 month.

Address:Punjab

Respected sir/madam I was consumer of Netplus Broadband from more than 2 years. My user ID is [protected], I was regularly facing connectivity problem in my connection. I requested many time to install a new modem to solve the problem. However, the engineer from netplus side every time install old faulty modem, which instead of solving the problem, creates new problems. As per engineer, new modems are not available with netplus even for new...
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5
599Suraj
Apr 12, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Broadband internet not working from past 3 days

Ticket No.[protected]
Even after three days, i did not get any support from Netplus.
Local operator person not even ready to visit home to help.
After one call, they switch off his mobile no. and now do not picked it up.

They closed my ticket without any solution.

Worst service ever....
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G
Gurpreet Kaur Bhullar
Apr 7, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
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Confirm my payment and active status for customer id 0004312113 Transaction id is given below

Confirm my payment and active the status.. customer id [protected] mo. [protected]
See the attachment below for transaction id ……

VPA netplus.[protected]@icici(UPI Ref No[protected]. On 06/04/2023
Everytime netplus harrass there customers????? More than 22 hours are elapsed but they are not bothering to listen. Even on regular calls or emails. They are faking their promises but still payment not confirmed and account...
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G
Gurpreet Kaur Bhullar
Apr 7, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
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Account status inactive to active request

When ever i prepays my netplus connection netplus service is not a hasselfree service at all. They harass everytime. After one day or 12 to 36?hours after they confirms payment. Even on regular emails on customercare they do not bother to resolve the issue and on long calls they promise to resolve issue at early but they do not do anything to resolve the issue. Is it a kind of customer care?? This time also i paid yesterday afternoon and...
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A
Arshsandhu
Apr 5, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Payment

Address:Lot data, Patti

I was done my payment last night but now till today not activate my recharge....
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J
Jagmit SIngh
from Tohāna, Haryana
Mar 31, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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Shifting the connection

Address:Chandigarh

Main jagmit singh brar, customer id [protected] net plus broadband connection 13 February 2023 ko House Number 4050, 2nd floor, sector 46, Chandigarh me install karwaya tha. Conection legate waqt Maine broadband ki 6 months ki payment bhi ki thi. Unke service providers ne ye btaya ki agr aapko is connection ko kahin aur bhi shift karwana huya to wahan par bhi ho jayega. Ab mujhe is connection ko shift karwane ke liye kai baar email kiya hai,...
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N
Nitish_kumar77
from Phagwara, Punjab
Mar 30, 2023
Mar 30, 2023
This thread was updated on Mar 30, 2023
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Internet issues

Address:Phagwara

I have been facing issue since a long time that my internet stop working on daily basis. Then i contacted the customer care people and they always say technician will visit and no body shows up till date. I’m doing work from home and it cost me alot when on daily basis my half days are getting marked. Please understand how important it is for a working person to have internet as my work depends upon it.
Please m feeling ignorant...
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R
Rupinsa
from Bathinda, Punjab
Mar 21, 2023
Mar 25, 2023
This thread was updated on Mar 25, 2023
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Complaint about not having proper wifi range

We inform you . Your netplus broadband wifi service is very bad .. we have contact You're customer care and Your dealer but our complaint is not resolved this happened again and again.. wifi have not properly working in where the modam is setup..sometime wifi is not working after somedays..not having proper range
. If this happened continue like this I will close your net Plus broadband.. customer id [protected]...
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A
Abhi9149
Mar 21, 2023
Mar 22, 2023
This thread was updated on Mar 22, 2023
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Deactivation of account

I used netplus broadband from September 2022 to January 2023. Now I have shifted to some new location so I returned the router to the agent who installed it previously. But yesterday I received a call that your netplus broadband bill is pending and you have to pay it. When I called customer care support they said that your account is already deactivated. I want to deactivate my account as I have returned the router after payment of all bills...
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A
Arwinder736
from Jalandhar, Punjab
Mar 20, 2023
Mar 22, 2023
This thread was updated on Mar 22, 2023
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Payment issue

Address:Jalandhar

[protected]...
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N
Nelopher khan
Mar 17, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Recharge refund..

Hello... Kindly refund my order as my wifi is not working n ur wiring has been cutt off.. really a horrible experience......
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M
Mkv verma
Mar 15, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Recharge payment regarding

Address:Village chanalo,district Fatehgarh sahib

I pay recharge on time but today net was not working after recharge pay. I was disappointed....
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K
Kumarjatin
Mar 11, 2023
Mar 12, 2023
This thread was updated on Mar 12, 2023
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Net ko bar bar inactive kar raha hai

Maine 22 feb ko recharge kerwaya tha 600 rs ka ek din bhi net nahi chla sahi bar bar inactive ker dete h mujhe preshan ker k rakha h na koi phone milta h inka na email ka jwab dete h koi pls legal action liya jaye net plus company per...
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D
DKGamer02AI
Mar 9, 2023
Mar 10, 2023
This thread was updated on Mar 10, 2023
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Destined speed

My wifi package destined me to speed of 100mbps but it hardly gives more than 40mbps.
pls do something related to the issue....
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G
G_afsha
from Chandigarh, Chandigarh
Mar 6, 2023
Mar 6, 2023
This thread was updated on Mar 6, 2023
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Regarding the harassment facing from two months from your side to provide me waive

Address:chnadigarh - 160025

I Would like to mention that I have been facing harassment for more than 02 months. In spite of many calls and repeated emails, I am still not able to get the waiver. The worst customer service i have ever seen from your side.

I am again requesting you to resolve the issue by today itself as the expiry date of my plan is 06.03.2023.

The details of my earlier email are as follows:-

I, G******a,...
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G
gouravsahni
from Jalandhar, Punjab
Mar 6, 2023
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Username and password

Address:Sailkiana, Phillour,Jalandhar 144419 Punjab

Please help me password change...
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