Netplus Broadband Complaints & Reviews

Dear Sir/Mam,
I have paid my netplus broadband bill payment 707rs on 13/05/2022.But my bill now shows due. I calling at customer care of netplus daily and sent 5/6 email with my Google pay payment slip and my bank statement but they don't want to solve my problem their customer care service not good they're not good. Please solve my this issue as possible. My netplus id is [protected].

My account number is [protected] and I have already made payment of the bill
My transaction to indiaideas UPI reference number is[protected] but my services are being shown as inactive. Copy of payment acknowledgement was also provided to the company.
I was advised by the local service provider to contact the head office Ludhiana Punjab as they are helpless.
I made a call to the customers care center Ludhiana but it...

Good Day,
I had applied for a new network connection and after submitting my id it was assured that network will be installed in 24 hrs its been a week and still no response, the local operator said that the connection cannot be given as there are no slots available.

Paid my netplus bill around 3 days ago when the plan had just finished. I paid my bill through their website in the morning and waited for internet but still it was not working so i called customer care and they just kept saying that the payment has not been updated and it will work in two hours and kept repeating the same thing so after waiting for 2 days my who, e schedule is now going to hell as the internet sucks and this issue happened to me before too when the payment was updated after 6 whole days! The customer service is trash and i just want netplus to do something with their payment gateway as this service as trash as hell, solve this issue as soon as possible and this should not happen again or else im removing the connection my transaction id is given in the screenshot below

Hello sir i live in punjab in a village named Narike near Malerkotla I applied for new connection from netplus the service providers in my area said they will give me new connection in 1 week because existing dp is full so i waited for 1 week now the service provider is not receiving my calls this is very bad behaviour from your service providers please do something the contact number of the service provider in my area is [protected] please take strict action and tell him to provide good service in time i need new connection urgent do something.

Last 2 days netplus broadband not working and complaint was not raise bu customer care as they said it will after 2 hours but now it's 35 hours passed away but no resolution and service operator in Lalru area punjab Mohali was very worst he is totally dump guy and I will definitely go to consumer court if it is not solved tomorrow..., worst service by netplus

I am complaining that I have had broadband connections of Netplus for the last 6 months my id no. is [protected] and I chose a 70mbps plan with unlimited calling but they have not yet given me the facility of telephone calling. I have contacted them many times but they make excuses every time.

Pls refund my money back Rs 8340
customer ID [protected]
My account is terminated last year in September 2021
I am going to make a complaint in the PM office.
Thanks

In context to the above, it is stated that i have an Fastway Netplus internet connection having customer ID:[protected]. Further i have to stated that i have and issue regarding speed of the internet. For this i already told about this to the customer care. Consequently, they advice me to change the Modem and connection to 5G. But i already paid the advance payments of six months for 5G connection. Then how your company provided me 4G connection. As i told the customer care executive to immediately update my connection to 5G and change my Modem. Your executive highlight my request/complaint on their portal and they told me that my problem will resolved within 5-6 hours. But no action will taken on there side, this may cause many problems for me. Due to lack of internet speed and not connectivity of internet connection, i had to suffer lots of trouble in my Business. I further requested to please look into the matter and do the needful.

Your Sincerely

Lovely Jain
New Green Enclave, Sikhan Wala Road
Kotkapura, Distt. Faridkot
Mobile:[protected]

Spoke to Abhishek HO from Jalandhar [protected] wherein I was informed that there wouldn't be any bill until March 22. I have the call records which I shared with him where he clearly stated that there will be zero bill until March 22 and now he is demanding me to pay partial amount.

[protected] Netplus id

Team-

This is to give you a notice that someone else is using netplus broadband on my name.

First, Who sold it and why did he do that?

Secondly, Remove this account on an immediate basis.

I called [protected]. They do not understand the legal implications and urgency of the matter. They filed complaint multiple times but no outcome.

There is a girl speaking on the number[protected] not answering properly on the phone and speaking rudely. She suggested me you may raise a police complaint if you want to. Let me know if this is the case then I will start this process on an immediate basis.

My mobile number - [protected]
Bill Number - [protected]

Thanks and Regards,

Varun Singla
Mobile - [protected]

I reacharge my netplus wifi 589rs and money is deducted from my account and reacharge is not happen. Please refund my money

Bloody losers …. Bad service … bad in communication… took my money and not resolving my problem … and now not even disconnecting my connect

Hi
My broadband No. is this[protected]
and I have new connection 14 March 2022
But the downloading speed is not working properly
the speed is downloading 100kbps to 400 kbps
why is the speed is very slow
pls check the speed and solve my problem
my plan is 599/-
and i have bought new plan 3535/- in six month

thanks

Surinder Singh
# 2056 top floor
pipli wala town
Manimajra
chandigarh

+91-[protected]

My ID is : [protected]

My Name is Amandeep Singh and I asked for 3 OTT apps which are complimentary with the INR 999 per month. I asked for this the day I switched to this plan.

I did not receive anything for 5 months and then I realised I should get what i paid for.
The first time I called the Customer service and they said it will be done by tomorrow.

Called in the second time and they said it will be done by the end of this day.

Third time someone sent me the link for Amazon (which i did not ask) and asked to click on I Agree which I did, Later said this is the link to Amazon and will have to wait for 1 month until this is expired.

Fourth time I called, they said you will have to wait till 1 month, remember, this is not my dault.
I asked for 3 OTT from Day 1.

I need the waiver for at least 1 month's rent and consultation and need these 3 OTT active and provided to me or I will go to the Consumer Court with Fraud and Deceit charges.

I am done being played around and HARASSED by this team.

I called netplus customer care service for more than 10 time just to get my prime videos subscription as it is included in my 200 Mbps plan. As my billing cycle is 12 to 12 Evey month(12th Feb to 12 March).I asked them 100 times to make sure I will get it and Every time netplus agent said I am creating ticket for you. You will get in on 12th March. However I also got call from there backend team on 11th March just to confirm that I need prime video subscription or not and I said yes.I called twice on 12 March just to make sure I will get prime video subscription but still I not. Even though they were promoting IPTV subscription free with 200 Mbps plan but after I upgraded my plan I got nothing. This is company is doing scam with customers

Local vendor
Meri customer id nhi de rha please help me
Or na hi meri call pick kr rha h
And mere document’s bhi uske pass h please help me

I am a customer with this company since 4 months and overall experience with this company has been horrendous, very sorry to say. I have been facing frequent problems especially with your local vendor Mr Paramjit Singh who is not at all interested in dealing with customer problems. I had connection issues with my modem for which the executive took my modem on[protected] and my ticket was closed as they gave me assurance that the very same day modem would be provided but to my surprise the concerned person switched off his phone and when I was finally able to contact him on [protected], he said why am I complaining to company I should contact him directly and he misbehaved with me as well which has left me offended and mentally harassed this kind of attitude in customer service industry is not at all acceptable. My cust id is [protected]
name saurabh

I don't want to use this wifi n why are you charging me I didn't use anything i didn't even switch on the router okhy soo deactivate my account

Hi connections,
I NEED YOUR HELP!! PLEASE COMMENT FOR BEST REACH!! TAG Netplus Broadband
As I have bought the Netplus Broadband connection few months ago in my hometown. But after installing the Netplus Broadband I have faced lot of connection issues. The Broadband customer care never helped me to resolve the issue. This connection was installed by one of the network connection person in my area. He was charged 1000rs as a security for the netplus broadband. Also, the bill was not provided for the same. Once the asked the netplus broadband service for the security refund. They said that the person who installed the connection was not the authorised person. Netplus Broadband, It's your responsibility to provide the connection to the customers. Netplus Broadband, Please take strict action again the person. Also, provide full security refund for my connection. Otherwise I will take strict action for this concern.

Regards
Amar Singh
Arora Colony, Sansarpur Jalandhar