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Netplus Broadband Complaints & Reviews

www.netplus.co.in
1
Updated: Dec 6, 2025
Complaints 462
Resolved
13
Unresolved
449
Bad 😕 It seems that Netplus Broadband has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Netplus Broadband reviews & complaints page 7

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B
Brijesh324
from Jalandhar, Punjab
Aug 11, 2022
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@netplusofficial your broadband service is extremely bad in my area. My account id is [protected]. It's about more than 8 months not a single day your broadband works well. It's worst. I filled a number of complaints daily. It was my biggest mistake to pay in advance to you guys. It's looking like a fraud company to me now.
#netplus #Broadband
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    R
    Rahulbhutna
    from Jalandhar, Punjab
    Aug 7, 2022
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    Address: Rama mandi jalandhar

    I already complaint to the service provider but he never solves the problem, my problem my internet modem show the internet is working but the internet not working.
    my phone is showing connect to wifi but I check wifi status showing connect without internet
    Netplus Broadband customer support has been notified about the posted complaint.
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      R
      Radhika Piplani
      Aug 7, 2022
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      Address: H.No 1420/12, Kucha Dai Khana, Katra Sher Singh, Medicine Market, Amritsar

      Internet not working since 2 days
      Complained to customer care but did not give any response
      Netplus Broadband customer support has been notified about the posted complaint.
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        G
        Gouravbhardwaj
        from Jalandhar, Punjab
        Aug 7, 2022
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        My net is not work.I am complaint regular, but problem is not solve.I am not happy with this company.Fraud company.
        Netplus Broadband customer support has been notified about the posted complaint.
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          D
          Deepti Dogra
          Aug 7, 2022
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          Address: 332 Ekta Nagar Near Tower Wali Gali Jalandhar city

          In Punjab Jalandhar The netplus not working from 3-4 days as good as it is previous months Please resolve it as soon as possible
          Netplus Broadband customer support has been notified about the posted complaint.
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            G
            Gagandeep2222
            from Amritsar, Punjab
            Jul 28, 2022
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            Address: V.p.o vallah Amritsar

            My billing id is [protected]. I am not able to use my internet from last two days. Kindly please solve this problem as soon as possible. My contact number is [protected].
            Netplus Broadband customer support has been notified about the posted complaint.
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              I
              i-UjjwalV
              from MUZAFFARNAGAR, Uttar Pradesh
              Jul 26, 2022
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              Address: Sunny enclave kharar

              Netplus has no internet access. WiFi speed is not coming from this afternoon, I have also complained but till now no action has been taken on it. And say on the phone that will fix it in half an hour but nothing happened.
              Netplus Broadband customer support has been notified about the posted complaint.
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                N
                Navneet Naviral
                from Mohali, Punjab
                Jul 26, 2022
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                Resolved

                Address: Mohali

                I have netplus connection, most of the time there is issue arises but they fix in 2-4 hours mostly, but from last 3 days they are struggling to provide services. They don't even raising ticket for complaints. From view if you have any alternative never go for netplus broadband.
                Aug 7, 2022
                Complaint marked as Resolved 
                Fixed for few days again same problem
                Netplus Broadband customer support has been notified about the posted complaint.
                Aug 07, 2022
                Updated by Navneet Naviral                 Again same problem, and the support don't know when it will get resolved. The company has no control over his employees. Situation is getting worst day by day, truly unprofessional attitude.

                I think company will not able run business smoothly.
                View replies
                I have two internet connection from Netplus one in my office and one in home both are in Jalandhar same pincode.. office net is working but home net is not working since 10 days.. when i call and complain for this they ask there is area server down and not register my complaint.. if the area is down then how my office internet is working bcoz my office and my home is in same area.. very bad service.. no one ready to listen my concern since 10 days i have do many calls and want to complain but its never work.
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                  A
                  Anirudh Vasisht
                  Jul 21, 2022
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                  Regarding inactive account

                  Address: #0302 St No.10 Aman Nagar Opposite DMW Workshop Patiala

                  I'm netplus broadband customer. I've paid amount for my current netplus broadband account but still it's inactive. I have called customer care on 20 July 2022 at 4pm they checked my account and said that I have money in my account furthermore they said that my account is active in 15-20 minutes but it's not active . I called them 5 times tomorrow and they repeat the same line that they have registered my complaint and my account is active...
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                  S
                  Sxhil
                  from Mohali, Punjab
                  Jul 21, 2022
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                  Account suspended

                  Address: House No 83 block A Adarsh Colony Balongi SAS Nagar Mohali

                  My Netplus broadband connection is closed for last five days without any reason. Despite emailing customer care twice and contacting local operator again and again, my connection is still not activated. Either my closed connection should be activated immediately or it should be given to terminate permanently. There is no payment due on my side so this should be treated as my last notice and I will not pay any bills after that.
                  Name:...
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                  S
                  SahildeepSingh Chohan
                  Jul 12, 2022
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                  Address: Fateh singh colony

                  In starting i install a gx router netplus fastway broadband . I was purchased a 10month plan with 2 month free( 1 year ) approximately. After plan expired . The service is stoped totally 1 or 2 month .there after today my internet is working without charge. I complaint toll free number [protected] For check how internet working without charge. After check the advisor check my PENDING BALANCE IS 1208. In which i not used any single service of wifi .
                  I WANT A REQUEST THAT KINDLY APPLOZISE MY PENDING BALANCE
                  Netplus Broadband customer support has been notified about the posted complaint.
                  Jul 12, 2022
                  Updated by SahildeepSingh Chohan                   I dont know how my balance is pending
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                    R
                    Rohit 4219
                    Jul 2, 2022
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                    I heard alot about net+ broadband that's why I choose net+ for internet service but service provider taking extra charges like, security charges and installation charges, I think company is install broadband totally free of cost because of these charges I have to change my mind, I can go with other broadband companies.
                    Netplus Broadband customer support has been notified about the posted complaint.
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                      V
                      VaishaliBhatia92
                      from Hisar, Haryana
                      Jun 23, 2022
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                      My account has been inactive from 21st of June . I have paid my bill on 21st June at 9.28 AM, but my account was still inactive for whole day.
                      I have called the customer care multiple times, dropped them email with screenshot of payment and transaction ID but still my account is inactive till date (23rd June).
                      I am suffering in my job and work due to inactive internet.

                      I called them again today morning and asked them to update the payment right away, Customer care executive put me on hold and disconnected after few seconds.
                      Request you to please take an action against netplus broadband, they are just blocking the money, misguiding customers, not responding and not behaving well with consumers.
                      It is more like a mental harassment we are facing.

                      Please take s strict action as soon as possible.

                      Customer Id - [protected]
                      Transcation Id[protected]
                      Netplus broadband.
                      Netplus Broadband customer support has been notified about the posted complaint.
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                        S
                        sanjaykajal
                        from Hisar, Haryana
                        Jun 22, 2022
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                        Address: Hisar, Haryana

                        Mere pass net plus ka internet connection tha ID number [protected] tha Jo Maine 24 April ko band karva Diya tha aur hardware instrument bhi jama karva diya tha but I did not receive my security amount refund till now please refund my security amount. I request for refund many times to many persons but no one can give me any answer.
                        Netplus Broadband customer support has been notified about the posted complaint.
                        Jun 22, 2022
                        Updated by sanjaykajal                         Please refund my security payment otherwise I mail to trai
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                          G
                          Garvit sethi
                          Jun 6, 2022
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                          How can i activate my ott platforms after doing entertainment recharge...
                          Netplus Broadband customer support has been notified about the posted complaint.
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                            S
                            Sushil kumar6199
                            from Kathua, Jammu and Kashmir
                            May 31, 2022
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                            Address: Kathua

                            I am recharge my wifi for goolepay is successful.but my wifi is not recharge by
                            Netplus Broadband customer support has been notified about the posted complaint.
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                              A
                              Aman Aujla
                              May 28, 2022
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                              Payment deduction but not reflecting on site

                              Website: www.netplus.co.in/np_site_billdesk/index.php

                              I made a payment online on 7 April 2022 at 07:57 A.M to Netplus broadband from paytm and after entering otp for payment site stop responding but my money was dedicated...
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                              A
                              Amitkumar220192
                              May 24, 2022
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                              Address: Near Hotel JM Plaza, shivalik vihar, Nayagon

                              My wifi is not working from past 4 days everyday I am calling customer care but no one is coming at my address to see the issue. Every day they are making me fool by saying they have raised high priority issue and some one will come to see the issue. It is really disgusting.
                              Netplus Broadband customer support has been notified about the posted complaint.
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                                D
                                dalveer63
                                from Malerkotla, Punjab
                                May 19, 2022
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                                Hello sir i am a student who lives in village Narike, Malerkotla punjab .so my concern is that it has been a whole month since I applied for netplus internet services but due to some availability resons i didn’t get the connection but now my village has availability of the netplus and your service providers blocked me and didn’t answering my calls but anyhow i managed to contact them with new number which they didn’t have now they say everything is fine n from tomorrow netplus internet services will work in my village but my concern is that my house is only 100 metres away and i am willing to pay for internet wire that they asked but they are rude and still not doing my work to provide me internet service please do something take some action the number of the service provider is [protected] call him and take action and tell him to provide me internet connection. Thank you
                                Netplus Broadband customer support has been notified about the posted complaint.
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                                  G
                                  Gagandeep222
                                  from Mumbai, Maharashtra
                                  May 18, 2022
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                                  Dear Sir/Mam,
                                  I have paid my netplus broadband bill payment 707rs on 13/05/2022.But my bill now shows due. I calling at customer care of netplus daily and sent 5/6 email with my Google pay payment slip and my bank statement but they don't want to solve my problem their customer care service not good they're not good. Please solve my this issue as possible. My netplus id is [protected].
                                  Netplus Broadband customer support has been notified about the posted complaint.
                                  May 20, 2022
                                  Updated by Gagandeep222                                   Netplus broadband not solved my issue and not contact me. Please solve my problem. I am calling at netplus customer care from 7 days but they not take my issue serious.
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                                  Dear Sir/Mam,
                                  I have paid my netplus broadband bill payment 707rs on protected19/06/2022.But my bill now shows due. I calling at customer care of netplus daily and sent 2/3 email with my Google pay payment slip and my bank statement but they don't want to solve my problem their customer care service not good they're not good. Please solve my this issue as possible.
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