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New India Assurance Complaints & Reviews

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Last updated Dec 14, 2023
Complaints 693
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119
Unresolved
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New India Assurance reviews & complaints page 12

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N
Narendra Moharil
from Mumbai, Maharashtra
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non receipt of mediclaim policy - reminder

Address:Mumbai City, Maharashtra, 400001

I am narendra moharil holding a mediclaim policy no.[protected] and the same has been renewed on 16th august 2018.

The renewal payment of rs.21, 068/- vide cheque no.120513 on 09/08/18 has been done against the renewal of policy. After several follow up with your branch and my agent mr. Gaurang shah 1d13694553; there is no proper response or guidance.

It’s been more than 2 months; i haven’t received...
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P
Patelsaurabh106
from Surat, Gujarat
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delay and fraud

Address:Surat, Gujarat, 395006

Hi
I my self dr saurabh patel under went neurosurgery in kokilaban hospital 28th march. I m paying my premium since last 10years to new india. My insurance clearance is delaying since last 6 months. Company manager mr. Sharma behaving rude with us.
Kindly take consider before i go to custmor forum and irda.
Policy no[protected]-00010498.
Claim no.[protected]...
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G
Geetha Narayanapillai
from Thiruvananthapuram, Kerala
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non receipt of mediclaim policy

Address:Thiruvananthapuram, Kerala, 695038

I renewed the new india flexi floater group mediclaim policy on[protected] of rs.6668/-through canara bank ptp nagar thiruvananthapuram kerala 695038 but till today the policy certificate not send to me. For this i many times contacted the officials of both the newindia and canara bank. When i contacted the newindia they are telling the bank officials are not given the details of the policy and again i contacted the bank officials. Bank officials...
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Address:Thiruvananthapuram, Kerala, 695043

I am writing this mail on behalf of my father mr sainulabdeen m residing at trivandrum/kerala who was a new india assurance two wheeler insurance policy holder. The policy number was[protected] and it was expired on 10 sep18. I have tried to renew the third party policy through your online site on 17sep18 at around 4’o clock evening. After completion of online process i have received the message that 910 rs debited from my account...
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L
layshah
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim is rejected stating that admission was for investigation purpose

Address:Gandhinagar, Gujarat, 382006

Mediassist tpa woth new indoa assurance has rejcted my claim stating that claim is just for investigation purpose only.

But during hospitalization no investigation done. We already have clearfied aboit this and ask for justification but everytime they are giving different reason for denial. Raised grevience for this claim but not acknowledging mail.

No prpper justification for ven why they dpn't find active...
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Address:496225

My car get accidents 13 sept 18 and is driven to mahamaya car pvt ambikapur c. G where it is get ready but claim process is unnecessarily doing late by surveyor and agency. The hole day they took me to seat and giving an unnecessary reason for doingate. I talk to workshop manager and found that claim form is not sensed to insurance company. I have paid the amount and still no help from surveyor to get my claim check....
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S
Shibu123
from Mumbai, Maharashtra
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complaint about the flood affected new vehicle claim

My vehicle is affected in flood and it undergoes total loss.
Vehicle number: KL-46 S 43.
Vehicle purhcased date:[protected]

The insurance was taken from VW dealer itself. No the insurance team informed us that they can pay only 60%. For remaining 40% they are ready to give the vehicle.
It is not acceptable to us.

IDV value of vehicle is more than this. My vehicle is taken on Feb 2018.br...
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A
Aditya Rallan
from Pune, Maharashtra
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motor insurance claim

I have filed a claim under my policy number[protected] for my car (Maruti swift dzire) registered hr 26 bc 7632. I am being asked for irrelevant documents and around two months have passed since the claim was registered. If you check my records, i have been premium well before time, and when i need the insurance, this is what i face. Please resolve this issue or else i will share my experience on social media.

Claim...
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S
sohit agrawal
from Bhopal, Madhya Pradesh
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money return

Address:Sagar, Madhya Pradesh, 470002

I am from sagar mp
My name is Vinay Agrawal
My contact Number is [protected]
My policy Number Is[protected]
My car is total loss i clamped october 2017
so plz my money is returned All paper are Summit
india Assurance staff are miss behaving so please my money return
i am not satisfied from new india

10 months is complete and my money is not return...
+1 photos
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S
srbapiraju
from Delhi, Delhi
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photo of the damaged or defective product

Address:Bhopal, Madhya Pradesh, 462003

1. On my mother's ID Card, Wife's photo was pasted
2. My wife's ID card was not received till date.

Please correct the above and send at the earliest possible. Now I am enclosing separate sheet in pnj format.

S.Ravi Bapiraju, Indian Institute of Forest Management, PB No. 357, Nehru Nagar, Bhopal - 462003

TPA ID No : MDI5-[protected]

mOB. nO. [protected]...
+1 photos
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Address:Pune, Maharashtra, 411060

Dear mr. Limje, nia - pune

You had assured me that the claim amount will be credited to my account last week but still same has not been received. Claim settlement is overdue by 4 weeks due to various flimsy reasons at your office.

I am sorry to state that if i do not get credit of the claim amount this week, i will be forced to complain about this matter to irda and ombudsman office.

Absence...
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V
Venkateswarlu Y
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renewal done without confirmation

Address:Guntur, Andhra Pradesh, 522003

Hi team,

My policy number is[protected].

Its group policy including my parent, kids and my wife.

In last nov-2018 my father was passed away... And insurance team was reviewed on his name also... And with out my approval they debit to my account (Credit card).

Right now i put this transaction as suspicious transaction with dispute team.

Please help me......
+1 photos
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S
Satyadeep Sircar
from Jorhat, Assam
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private car own damage claim pending since 05/11/2015

Address:Dhubri, Assam

Prayer for necessary action against delayed claim service under BONGAIGAON (530300) divisional office.
Claimant Gopal Ch Saha-Policy no-[protected](Pvt.Car) Pending since 2year10 months.date of accident 05/11/2015 survey done by Subhash Ch Roy.
Date of previous communicant with our offices through Email are given bellow
1st on 09/02/2017 CRM guwahati RO
2nd on 24/03/2017 micro office in charge, Dhubri.br...
+6 photos
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A
Ayesha Khaleel Ahmed
from Bengaluru, Karnataka
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non settlement of medical claim for no reason

Address:509001

I am ayesha siddiqa working as staff asst in dist cooperative central bank ltd., mahabubnagar head office i have delivered a baby girl on 07.08.2017 in mahabubnagar. I have submitted all claim related documents to the company the good health tpa has received the claim on 10.12.2017. The status of my claim is under process since 16.07.2018. They are delaying the claim for no reason. My claim no is 741390 and my ghpl id is ghna[protected], emp...
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D
divyanshu gautam
from Mumbai, Maharashtra
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claim not accepted

Address:110032

My name is divyanshu gautam. My idea mobile no is - [protected]. I have purchase a service of idea phone secure subscription start date:[protected]:29:13. & subscription end date:[protected]:29:13. My certificate number is[protected]. Yesterday my phone is damge. So i was complaint to idea but he is rply me this is third prty insurance pls conatct insurance company. When i was complaint to insurance company but he is rply me you are...
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S
SWASTIKGAS AGENCY
from Lucknow, Uttar Pradesh
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4 wheeler vehicle not attend any surveyor

Address:Kanpur, Uttar Pradesh, 208001
Website:www.newindia.co.in/portal

महोदय,
आपको अवगत कराना चाहता हूँ कि व्यवसायिक प्रतिसठान है और मेरे पास 8 वाहन व्यवसायिक है जिनके बीमे NEW INDIA ASSURANCE कम्पनी द्वारा किए जाते हैं, मेरी एक गाड़ी up78 bt9252 लगभग 30 दिन से...
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B
BIJOY DAS
from Noida, Uttar Pradesh
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hard copy of renewed policy

Address:Khordha, Odisha, 751003

Invoice no
[protected]

Policy no.[protected] policy issued on20-aug-2018 (Insured name:mr. Bijay kumar das; insured address; a/35, hig colony, baramunda

As a senior citizen my simple request is to get a hard copy of the policy from m/s narayani motors the agent who have been ignoring my repeated request! It has fallen in to deaf ears.

Secondly the printout copy from the softcopy...
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V
Vishnu KS95
from Bengaluru, Karnataka
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delay in issuing claim amount

Address:Ernakulam, Kerala

I received my vehicle after completing entire work on 7th july. The claime amount is not credited yet. I have submitted my account details in service centre for crediting claim amount. I called to new india india insurance office at vyttila in ernakulam several times. But they are not giving a genuine reason for the delay. Every time they are saying they will check and call me back. And never calls. I have decided to move legally through...
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A
alex kalayil
from Pathanamthitta, Kerala
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non-attendance of surveyor

Address:689581

Good day,
I alex varghese working as naval officer, met with an accident 4 weeks before. Since i have bumper to bumper insurance, i submitted all necessary documents for processing of claim for my vehicle. Three weeks passed and the insurance office cannot find a surveyor to access the condition of my vehicle.
Every time they are promising me, and till now not able to send surveyor. My vehicle is lying idle at workshop, and...
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K
kirtibhai j gandhi
from Surat, Gujarat
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claim was closed

Address:Surat, Gujarat, 395001

Sir, i had given the claim in the above stated policy, but my claim was rejected stating that there was no need of hospitalisation as there was only medication & no active treatment, sir, i was admitted in the hospital by the doctor only, & i had to pay all the bills, but when i gave the claim in reimbusment it was rejected by the company, please seek the matter & provide me the claim amount....
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