NEXA Complaints & Reviews

I have booked baleno zeta petrol through csd through nexa ambala city on 11th apl 2014 and has deposited release order no 06889dtd 11/08/2016 on 11th aug 2016 in nexa showroom in ambala city.
Vehicle was not delivered to me stating that as per company policy i will be given vehicle within 30 days.

It is my humble request that once i have deposited the release order (full payment of vehicle)
why vehicle was not...

I jimit talati working as an assistant professor in one of the leading institute of saurashtra region. I am belongs to middle class family, three persons are depend on me (My wife, daughter & son). As we know that in india leading or victory company for four wheeler is maruti suzuki. And more important i am loyal customer of it because i am using four wheeler of same company from last 16 years. So, that’s why i took the decision for purchasing...

Sir/madam,
I have one scross car (rj14 lc 1503) which get accidented on 14 july 2016 and immediatly brought to vipul service centre an authourised work shop of maruti for repairing. still my car is not repaired because few parts are not available in the company. if the company don't have parts than they don, t have right to launch car that to in premium segment of nexa. i don, t have words to explain my greviance to you. so i request...

I would like to obtain advice/opinion from you regarding an issue with the purchase of a new car. I had booked maruti baleno car with nexa, cochin during mid december 2015. On 18th may 2016 i got a mail from the dealer asking to make full payment next day. Next day itself i informed my inability to make the payment and requested for two weeks time and they agreed.

When i reached the showroom with the cheque on 30th may 2016...

I booked baleno zeta car which was cancelled on 25.6.2016 but my advance booking money rs. 11, 000 is not credited in sbi ac/no. [protected] whose ifsc code no. sbin0002420: sbi branch, model town, ambala city. i reminded so many times for return of money but no satisfactory answer was given. so it is requested to deposit the amount in my saving account as early as possible.

Contact details: [protected]
Customer name:...

Hi team,
I am from vellore, tamilnadu. i recently booked a maruti suzuki baleno 1.3 new car from a nexa vellore. i've paid my deposit amount of rs.11, 000/-, the invoice number is 039, the receipt no : 020 in the name of mr. john devakadatcham jayakumar. to cut a long story short, we had a communicating problem between us and the dealer, and also we expected the car in the next month, but their executive stated that they had some...

Respected Sir,

With all due respects and regards i want to say that i have booked two maruti baleno cars before few months, one granite gray with the name zaheer ahmed khan and another autumn orange with the name asif anjum wani .At the time of booking they promised me that they will deliver both the cars simultaneously for sure .
Before few days somebody from nexa call me on mobile and said with in few days your one...

Shailesh kasar booked maruti suzuki baleno on 04/01/2016 from nexa show room the kothari wheel, viman nagar, pune & today till 11th june i have no idea when should i get the delivery of my vehicle.

They have communicated me that they will give me vehicle in 20 weeks

When ever i am asking to nexa person i am not getting satisfied replay from them.

From last month i am getting reply that your are...

I have booked nexa baleno delta petrol on 7th february' 2016, at the time of booking, the sales representative (Mr. Sunny bora) convinced me that i'll get my vehicle delivered in 2-3 months and on that only condition i booked the vehicle, i was contacting the representative frequently for the status and after 2-3 months when i asked him about the delivery status, he completely denied and said that i can't commit anything. I complaint about...

Hi
This is Nirav Upadhyay from Ahmedabad
I have booked baleno on[protected] in nexa prahladnagar showroom Ahmedabad, they told me to deliver this car in about 1 month but after one month they said from maruti's plant production is not up to demand fulfilling...so they gave me another 1 month waiting period thenafter they said car is not dispatched from maruti's plant.i said ok now how much time it will take..salesman said it...

Hello..on january 10th i booked maruti baleno delta model with an amount of 11000 rs... am not making up da name of dat executive..he gave us a booking form in which the date, name, amount of booking was mention... after that he make us sure that he will deliver the vehicle in march end or april first week... and after dat at march end i called him for the same..he said there will b some delay your vehicle will deliver on april first week......

Hi, this is rajamani, i have booked baleno zeta petrol car in thriveni nexa, salem showroom. They have committed the delivery by march 2nd week. Based on that my loan was processed and disbursed, till now i didnt get any response form the delar. I have raised an complaint with nexa customer care, no reply form their end also. Worst customer service experience with nexa / maruti. I wonder what the senior officers / managers are doing in nexa...

Hi,

I have booked the car on 3rd jan, 2016 and told that the car will be delivered on 3rd march 2016. But they email me on 8 th jan 2016 and told that the tentative waiting period for the said vehicle is now changed to 6 months from date of booking.

Their reply on 20 march, 2016 states that there were 37 customers left before our delivery of car and on their status update on 1 may, 2016 there were 33 customer...

I have booked diesel baleno delta model in grey colour on 29th december 2015 from nexa, baner road, pune.At the time of booking said waiting period was 3 months then after 14 days(12 jan 2016) executive sent me mail of new revise waiting period which is 16-18 weeks, now this waiting period is almost over now again i got a mail (22nd april 2016) from nexa executive about revise waiting period which is 36-38 weeks. Which is not acceptable,...

I had booked baleno delta urban blue colour on 14th december 2015 at navnit motors(Nexa andheri west). While booking i was told that 16 - 18 weeks which i was ok with. Their manager rohan korgaonkar gave me assurance that i would be getting car by march mid but max by 8th april(Gudi padwa). Its may now i havent heard anthing about my car. They have already crossed 18 weeks and i am still waiting for my car. Since rohan got promotion my brm...

I amit mehta booked maruti baleno delta, silver color on 16th december 2015 and gave a cheque of rs.11000. At the time of booking i was told that the car will be delivered to me in january 2016. On 4th jan i was mailed confirming the delivery of the car scheduled for 15 january 2016 and to complete my formalities for loan. I made sure to get all the funds released from my bank. Post which i was confirmed that the waiting has increased and...

I had booked a Baleno Zeta 1.2 from Bimal Auto Agency, Guwahati on 01.03.2016 by paying an advance amount. At the time of booking, I was told that though in papers my car would be delivered in maximum 5 months, they would try to deliver it swifter. However, post waiting a period of one and half months for any call from Bimal auto, I called up today and to my utter dismay, I am told that my car's waiting period has been extended to 9 months,...

I am writing this mail with great disappointment on the customer service provided by kalyani nexa jp nagar bangalore, i was informed by showroom manager on jan 3 when i did the booking that i will be receiving the car on march end or 1st week of april later after series of phone conversations it was pushed it to may 1st and now they are claiming that they are short of cars and i have to wait for 3 more months and they have wrongly updated...

I owned a maruti suzuki baleno zeta 1.2 petrol, from[protected]. I purchased the vehicle from sai service ernakulam.I am very much disappointed about the suspension of the vehicle.My opinion is, the design of the suspension is not correct.It is very much affected even when through a small gutter. But all the other things are up to mark.So i request you to improve the comfort zone of the vehicle, that is suspension....

I booked a Baleno Petrol Alpha variant on 31st December 2015. The Nexa showroom at the Old Mahabalipuram Road in Perungudi, Chennai confirmed in their Requisition form that the vehicle will be delivered in 3 months. However the customer service is quite poor and they do not return calls and sometimes don't answer the calls as well. I was informed a few days back that the vehicle will be delivered in May only. This amounts to cheating and...