Claimed

NEXA Complaints & Reviews

1
Last updated Nov 14, 2023
Complaints 454
Resolved
11
Unresolved
443
Quick Links
Statistics
Share
Contacts

File a complaint to NEXA

Having problems with NEXA?

File a complaint and get it resolved by NEXA customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NEXA
Customer Service Contacts

NEXA Phone Numbers

Toll free
1800 102 6392
38
37
1800 200 6392
3
0
Phone
+91 11 4678 1000
16
16
View all NEXA contacts

NEXA Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

NEXA reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rhidesh Bhadoria
from Aurangabad, Maharashtra
Report
Copy

dealer service support and care quality

Address:411015
Website:Customercomplaints.in

I have a baleno zeta, mh12 pc0839. The nearest service center to my house is kothari wheels chandan nagar branch 13 km and i am asked to come 30 km to hadapsar or wagholi branch and the reason is we do not service nexa vehicle at chandan nagar. And my friend has done servicing at chandan nagar branch 2 months back.
2. My front wheel disc brake got rusty and paint quality is so nuisance, even a small dust on body creates scratch while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Genevieve Varghese
from Thiruvananthapuram, Kerala
Report
Copy

no delivery of baleno even after 9 months.

Baleno delta booked on 24/1/17 at nexa coimbatore. Mr. Nagarajan (Senior manager) doesn't bother to update me about the vehicle. After waiting for 9 months i enquired about the vehicle & was told various stories like, vehicle stuck in b/glore, approval not received frm rto, letter frm maruti not received, as vehicle is bought through csd, etc, etc. I am really fed up with nexa & i am going to sue them for causing mental torture....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopal school Chaudhari
from Pune, Maharashtra
Report
Copy

baleno alpha top end ddsi

Address:Jalgaon, Maharashtra

I m a middle class gye, but to fulfill my dream i bought a nexa car on loan
On 1 jan 2017
But within 7 months the car spoil my dream that
It's clutch is very hard
Door make a sound like old khatara public vehicles
Nexa just sold the car but not has service station..

I should go to hundai but how can now?
What should i do to get proper service...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Richa chhabra
from Lala, Assam
Report
Copy

booking 45 days before and not giving delivers on committed time

Address:Patna, Bihar, 800013
Website:www.nexaexperience.com

Dear sir /maam,

This is richa chhabra book a ciaz top model petrol car 45days before on 1st week of sep in patliputra branch in nexa showroom. The customer care animaka nd the owner mr bhusan said we will deliver the car in given time. As this commitment i gave 51000 thousands as advance nd book the car. But right now they sell my book car nd given excuse the car is not in stock. By seeing this false statements i am going...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We have purchased new nexa baleno delta petrol car on 2832017. We met with an accident on navsari highway on 1292017 kiran motors ltd surat was informed about the accident on the spot they told us to put the car in navsari nexa. Then after that no proper resposne is given by any authority person. No one is ready to take the responsibility they are droping on one an other. Please required help and guidance. We are sending photos of car met...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:440 001

Subject: awaiting the important documents required after the delivery of the vehicle i. E., true value sales / tax / vehicle & charges invoice, registration certificate of 06.07.2017 from govt. Of maharashtra, motor vehicle department, pune, i. E., smart card, certificate of compliance with pollution standards, insurance certificate cum policy schedule, transfer papers duly signed and noc for the true value (Arai) maruti s – cross 1.6 alpha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikassaini
from Lucknow, Uttar Pradesh
Report
Copy

service

Address:Jaipur, Rajasthan, 302029
Website:Maruti suzuki nexa

सर, आपके nexa शौरूम में बेलेनो गाड़ी दिनाक 17/7/2017 को चेक दुवारा बुक करवाई थी आपके कंपनी के एम्प्लॉय ने 3 महीने की वेटिंग बताकर गाड़ी बुक की थी आज दिनाक 2/10/2017 हो गयी है और आपकी कंपनी नेक्सा...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SAHIL PP
from Nileshwar, Kerala
Report
Copy

service not meet customer satisfaction

Address:Kozhikode, Kerala, 673517

My nexa baleno car (KL 18 T 600) which i have bought from am motors puthiyangadi calicut on march 2017 now done 21000kms and done all the services as schedule. Now i hereby write this to let you know about the incidents made me to be unhappy about your service dealers. During my scnd free service (on 5000km) i have mentioned a complaint about my sterio system which have got crack on its display without any external force. I have mentioned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagarjuna Sai
from Guruvayur, Kerala
Report
Copy

original rc

Address:500039
Website:[email protected]

Dear sir iam nagarjuna vallapu i had taken balino zeta petrol rey blue vehicle in our showroom at nagole nexa nagole kalyani moters our showroom provide vechile registration we agree for that and i i pay amount to showroom for registration and completed vehicle registration 24/07/2017 at nagole rto office but till now i din't receive original rc our excuteve persons are not responding repetadly iam getting fine so please take action please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piu Dutta
from Noida, Uttar Pradesh
Report
Copy

ciaz, complete safety failure.

Address:New Delhi, Delhi, 110019

Was a proud owner of ciaz till the time i met with an accident wherein a slide hit me from backside. The driver seat went off and broke and went towards back side. I was looking at the roof of the car and had no control of steering. That means i don't know where the road or where am i. On top of it the airbag also didn't open. It's a complete safety failure. After going for the best model and after spending fortune if i don't get the basic...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjeev Kumar Malik
from Noida, Uttar Pradesh
Report
Copy

bluetooth of baleno zeta diesel is not working

Address:124001

Respected sir/mam,
I have baleno diesel zeta model, purchased on 6th septmber 2016. Bluetooth device is not working since last 7-8 months. When i contacted showroom, they said software of bluetooth of car has to be upddated.
As no separate service center of nexa is available at rohtak, i went to jagmohan maruti service center. But unfortunately they donot have the solution of the problem. I was asked to come again, during my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yatindra Vishwakarma
from Noida, Uttar Pradesh
Report
Copy

nexa s-cross

Address:492001

I received x-cross sigma at on 7th july 2017. I found some manufacturing defect in my car like having too much space in all doors. Rear door is having some annoying sound because of door gaps. I don't want to use here any bad words but all representers are avoiding this issue again & again telling me that it is normal but its not. My mileage is also going down after 1st service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ritimugdha
from Port Blair, Andaman and Nicobar Islands
Report
Copy

regarding delivery of vehicle

Address:Khordha, Odisha, 751030

I am a maruti customer since 2004. I also persuded my brother to go for maruti swift. But to my utter surprise after booking baleno delta automatic by paying rs11000/- to the dealer the relationship manager sri saumya ranjan parida avoid to pickup my phone. At the time of booking sri parida and his senior sri dev senapati promised to delivery the vehicle before the durga puja. The amount duducted from my account on21 august but they did give...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jssg
from Gurgaon, Haryana
Report
Copy

auto gear don't work

Address:New Delhi, Delhi, 110024
Website:www.suzuki.co.jp

I purchased d ignis automatic car from lajpat nagar showroom on 11 july 2017 and had send d car for many times to workshop as my car break off in d mid way anytime n i am left embarrassed as well as my work suffers. I never thought i am purchasing a problem n scared of taking this car out as it stops anytime n anywhere. Specially, my wife is under high risk if she has to go alone.in three months, i have sent d car four times to workshop for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jigar031084
from Rajkot, Gujarat
Report
Copy

baleno delta model petrol

Address:Surat, Gujarat, 395009

car : delta petrol
i got delivery of baleno on january 2017.
Usage of my car is approx 5000km.

I have bad experience of baleno car
Which are as below:
(1) water ingress in left side of tail light and short circuit occured.
(2) front jumper was damaged as no
Accident occured till date. May be quality of jumper is not good.
(3) most serious issue: when i run my
Car...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rafiq.ggn
from Gandarbal, Jammu and Kashmir
Report
Copy

repairing infotainment system under warranty

Address:Jammu, Jammu and Kashmir

Hello
I'm ambreen choudhary.. I'm a working woman.. I'm your premium customer.. I got a nexa s. Cross zeta in october'2015.. I took my s cross car to peaks auto jammu an authorised service station of maruti suzuki for servicing on 13/6/2017. When i dropped my car for service, they took out my pen drive, the navigation card and handed over both to me to prevent from loss. When i took back my car after service, i forgot to ask them to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RANJANKU310
from Mangalore, Karnataka
Report
Copy

nexa false promise, fraud & exploitation, poor service

Address:Kolkata, West Bengal, 700136
Website:www.justdial.com/Kolkata/Nexa-Opposite-Baguihati-Big-Bazar-VIP-Road-Baguihati/033PXX33-XX33-15120914

I received baleno zeta at on 30th july 2017 against the booking done on 4th feb 2017. During the entire tenure the sales person associated are very very unprofessional. I don't want to use here any bad words but he exploited me like anything that too did a big fraud by taking the insurance amount directly from my bank as demand even if i clearly mentioned not to raise demand from them as i will pay in person directly.

This...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajai Dubey
from Noida, Uttar Pradesh
Report
Copy

baleno delta 1.2purchased baleno

Address:Ghaziabad, Uttar Pradesh, 201002

Purchased baleno delta car from next showroom of magic auto, dwarka on 29/01/2017. Right from first service onwards i am raising the issue of low mileage of the car. So far two services are over. Car has run 10078 km and iiird service is due. The car is giving a mileage of 8-10 km per litre of petrol i repeat 8-10 km per litre of petrol. What is the reason??
Is there any one in nexa maruti to redress the issue or i must approach consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tanzin
from Delhi, Delhi
Report
Copy

my car is not working properly after 2nd servicing

Address:444702
Website:[email protected]

Hi.. My car is not working properly after 2nd servicing. It seems i have given my car to make full of problems. It make so much sound and started shivering... Auto lock is not working.. While bluetooth is connected m not able to answer any call.. Asap bandson amrawati make my car second handed car in 2nd servicing m not satisfied. Kindly resolve my problem it's my second complaint do something plzz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thomasck
from Mumbai, Maharashtra
Report
Copy

resting has noted in my newly purchased ciaz vxi car

Address:Thane, Maharashtra
Website:[email protected]

Please rectify my vehicle's resting on the inside portion of the doors and also rear glass to the window and at the inside portion of the bonnet and etc.. It to point out that the anti-rust treatment is still in force there for it is to rectify at the earliest. I am trying from the date it was noted at the time of the service of my vehicle however the problem has not been resolved and day by day resting is increasing and damaging the inner...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy