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NEXA Complaints & Reviews

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Last updated May 6, 2024
Complaints 455
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NEXA reviews & complaints page 18

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P
ParasDH
from Gurgaon, Haryana
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Fake promises and delaying of time

Address:New Delhi, Delhi, 110052

I have done booking of baleno delta with the name of anju dhingra it's been 3months now i didn't get the delivery of my car at the time of booking to dd nexa delhi pritam pura the exactive done fake promises but now he is giving excuses and changing his statements i am already a user of maruti but this is the bad experiences of mine with maruti as i talked to dd nexa on[protected] still the they want time for giving g delivery of car i requested...
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Praful Chandra
from Surat, Gujarat
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Nexa kiran motors, vesu, surat

Address:Surat, Gujarat

I have lots of complaints:
Test drive: there was no explanation of the mechanism of automatic baleno.
Booked on 4 feb’17 with a cheque for rs.11, 000/- in favour of kiran motors ltd. Surat.
Down payment rs.1, 16, 722/- paid by cheque on 23 march’17.
Loan disbursed from icici bank for rs.7, 50, 000/- on 27 march’17 with a promise to deliver baleno zeta petrol automatic on 28 march gudi padva.
I received...
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Jatinder Chhabra
from Ludhiana, Punjab
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Very poor pickup of baleno delta petrol variant

Address:147001
Website:www.nexaexperience.com

I have purchased a baleno on[protected] but i am having a pick-up problem since starting. Car has just run 2000 km in 40 days only but car is having a serious problem of pick-up, it's pick-up is very slow and even its a petrol version and it's pick-up is slower than diesel variant, i have make checked this car twice on[protected] and yesterday itself on[protected] at nexa workshop patiala, workshop technician mr rajwinder singh taken test...
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C
Chandu18
from Pusad, Maharashtra
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Regarding bad service of vehicle

Address:Nagpur, Maharashtra, 440035

I always use to service my car at maruti service center arya cars nagpur.
But every time i got some kind of troubles in my vehicle after service. For the solution of that problem, i have to pay every time. They provide good service to customers by providing coffee & snacks, but lack of attention over the service of the vehicle by the service engineer. Also, the vehicle washing department handles vehicles very roughly....
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S
sharma5990
from Delhi, Delhi
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Delay in delivery & wrongly commitment

Address:Jaipur, Rajasthan, 302017
Website:www.nexaexperience.com

Such a bed experience before purchasing a car @ prem motors, malviya nagar, jaipur.

I have already sent a complaint mail on 1st june'17 than same day nexa employee came to my office and again do wrongly promises & commitment for just close my complaints. Nexa employee request to me for send a status received and query resolved mail. After that no response from nexa and sales person not pick my call. Worst customer service experience...
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Sar4646
from Noida, Uttar Pradesh
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Fake commitment - nexa baleno

Address:New Delhi, Delhi, 110027
Website:www.nexaexperience.com

Such a bad experience before purchasing a car.

I booked baleno delta petrol model @ rajouri garden on 22/january/2017.
Nexa executive told me that you will get your car within 3 months. Each time i call nexa executive to ask the status of my car, he ignores my call. No response given.

Nexa people services are defined by these things, not by giving water bottles, juices when customer visits the showroom....
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B
bikash Munshi
from Mumbai, Maharashtra
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Nexa car baleno

Address:Raigad, Maharashtra, 410210

Hi all,
Horrendous experience. When you do sudden braking the brake paddle touches some metal rod somewhere. Driving in night all light from opposite direction scatters all over wind shield you turn blind. Got baleno delivery in august and service people asking to renew insurance from july onward. Average doesn't cross 13 km/liter even on highway. Too low on performance reach me at [protected] to know more...
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N
Nidhi Lath
from Delhi, Delhi
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Damaged car delivered

Address:New Delhi, Delhi
Website:Nexa

After a lot of hazel we received our car yesterday but when we took the car it was dark outside, after jst gng to 1 km we noticed our car front glass is cracked. Everything was planned according to them, they didn't wanted us to cum nd recv the car, but we went and they made us wait for 3 hrs, jst b4 the showroom was gng to close they delivered us the car. As it was dark we dnt hv ny records in cctv camera of showroom.
We hv already...
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A
a1ajay
from Ernakulam, Kerala
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Last from 3 months my car is not working properly

Address:Kottayam, Kerala, 686013

I had given complaint in nexa also but no reply in indus services center they are not doing properly every 3 day i am giving my car to them to repair my complaint no is nx17442954. At the time of driving about 100 speed car is full shivering like anything and driving seat glass is not working if it is down it wont go up and other side if it is up it is not coming down and in climbing up car goes automatic lift side and brakes is also not...
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P
parveenmt
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Not delivery in timely

Address:122502

Hi,
I booked a Baleno Sigma car in Petrol almost 4 month ago, but they did not deliver. They told me they will deliver in 2-3 months, but right now they are not responding properly. Apart from that one of my friends got a Baleno car in 2 months. Please do the needful otherwise I will cancel my booking next week.

Thanks & Regards,
Parveen Kumar...
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J
Jansher786
from Angamali, Kerala
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Customer handling about booking

Address:673105
Website:NEXA complaint

Dear gents,
I was done the booking for nexa maruthi ignis zeta automatic since 3 months before. Complete payment has done 15th of may 2017. I experienced very bad experience from the customer handling from nexa showroom at kerala
So please do the necessary action about complaint. My mail i'd [protected]@gmail.com
Mobile:[protected]
Booking no:pnor/nexa/rtgs/16-17/1...
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D
dr mohit Sareen
from Sangli, Maharashtra
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No delivery of ciaz car even after payment

Address:Jaipur, Rajasthan

I booked ciaz car on 19-4 17... They were ready to give me car in april... But i wanted to get car on 15-5 17 as a gift on my mom's b day... On 12-05-17 i was assured that car will be delivered on wednesday... I transferred money on 14-05-17... But in evening they said car not available and we cannot tell the date of delivery...
This is cheating by nexa vipul motors

A cheated customer
Dr mohit sareen...
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M
Manoher Singh Dharmashaktu
from Etawah, Uttar Pradesh
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Regarding tyre got burst, nexa, baleno zeta petrol.

Address:Udham Singh Nagar, Uttarakhand, 263152
Website:www.maruti.co.in

My vehicle no is UK 06 AJ9591.
One Tyre got bursted and complaint for the replacement in Rudrapur service centre {Akanskha Automobile, )

Same has given 50, % discount saying that this tyre doesnot cover under unconditional waranty policy.

Please help as Vehicle is purachsed in June 2016 and still 1 year not completed.

Regards
Manoher Singh
MOBILE-[protected]...
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M
Mervyn Christopher
from Bengaluru, Karnataka
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Fake policies

Address:560034
Website:www.nexaexperience.com

We had booked the vehicle on Feb 10 on my name . Now the car is alloted. We wanted to take insurance and car loan directly from the bank. But dealer ( museum road Bangalore pratham nexa) told us that taking insurance from them it's compulsory and not optional. After talking about IRDA laws finally they agreed that we can take insurance from the bank. As we wanted to take loan on my wife name we wanted to register the vehicle on my wife's...
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V
Vikas A Chawla
from Mumbai, Maharashtra
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Sai Nexa lower parel mumbai blackmailing their customers

Address:Mumbai City, Maharashtra, 400071

Sir
I have booked ciaz automatic for my wife birthday. Sainexa is promised me to deliver a car brown color which they have available at that time but unfortunately they are unable to provide me a car in april-2017 then i request them to change the color brown to black because my motive to gift the car to my wife is not fulfilled.
They said send a request mail to change a color.
After 10 days they approached me and said...
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Swapnil Manjrekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery for ciaz automatic

Address:Mumbai City, Maharashtra, 400057

Here I am sharing my worst experience at Andheri Nexa. I booked Maruti Suzuki baleno automatic on 28th December 2016. I booked because a verbal assurance was given to me that the car will be dilevered on last week of February. I was shocked when I got an email that the delivery date is six months from the date of booking a complete disappointment. But on 4th April 2017 they said they can dilver my car, but meanwhile new ciaz was launched....
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R
Ravinder Nirania
from Manglaur, Uttar Pradesh
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Want to know about car delivery date

Address:Bikaner, Rajasthan, 334003

Hello support team...
I have booked baleno zeta rey blue 1.2 petrol on 12 jan 17... My recpt no... Rec16000618 order/invoce number is sob16000504... Customer id is [protected]
.. My rm has left nexa after my booking due to some personal issue... But my issue is that till date 12 jan to till now ther is no caal from my dealer side about my car dilevery date... Whenever i caall to my dealer showroom they are not giving me proper...
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P
pselvaraj61
from Bengaluru, Karnataka
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Price hike on Ciaz cars

Address:560057
Website:www.nexaexperience.com

I am looking to buy a CIAZ ZXi + MANUAL GEAR car since jan 2017 and watching the on road price of the same. From April 2017 this car is moved to Nexa showrooms probably owned by Maruti directly. The price of this car is unjustifiably hiked from 11.2L at march 2017 to 11.8L at April 2017.
This 60000 hike comes at absolutely no change in the vehicle features and simply by change of variant name from ZXi + to ALPHA. Is the Maruti depending...
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Praise John
from Padrauna, Uttar Pradesh
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No delivery even after paying full payment for IGNIS

Address:Bangalore, Karnataka, 570013

The worst experience ever. Booked a car and did the full payment and was supposed to rejoin at my workplace in bhopal. But as i had booked the ignis in bangalore couldn't go. Now i am at the verge of losing my job and didn't get the car also. Worst experience won't suggest anyone to go for it at all.
[protected]
Going to cancel my booking and get complete refund......
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Sonambathre
from Raipur, Chhattisgarh
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Delay in delivery non change of colour and very poor service

Address:Indore, Madhya Pradesh, 452001
Website:www.nexaexperience.com

Dear Nexa,
I think u must close ur showroom Patel Motors Nexa Indore..Because the dealer doesn't need any more customers.
I tell you why I'm saying this...
I booked baleno delta in Jan 17 and this is May 17, from the date of booking, dealer and it's representatives didn't make me a single call about the status of my booking & delivery. I'm the only one who called lots of time but they are not interested in answering...
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