Claimed

NEXA Complaints & Reviews

1
Last updated Nov 14, 2023
Complaints 454
Resolved
11
Unresolved
443
Quick Links
Statistics
Share
Contacts

File a complaint to NEXA

Having problems with NEXA?

File a complaint and get it resolved by NEXA customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NEXA
Customer Service Contacts

NEXA Phone Numbers

Toll free
1800 102 6392
38
37
1800 200 6392
3
0
Phone
+91 11 4678 1000
16
16
View all NEXA contacts

NEXA Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

NEXA reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Snehal Shinde Revv
from Pune, Maharashtra
Report
Copy

worst service experience

Address:Baner, Pune, Maharashtra, 91

Hello team nexa,

One of our vehicle was reported to your workshop excell autovista, baner pune location for the accidental repair but due to some internal problems between workshop to workshop, they had transferred our vehicle to their another location which is excell autovista wadki, pune
The repair work has been completed a 2 months back and the bills are also paid at the same time. This case was running under insurance....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
indrasen m mall
Report
Copy

corrosion on body

Address:bm autolink, anjar airport cross way gandhidham, Kutch, Gujarat, 380205

Ear sir,
My self indrasen m mall live in gandhidham, kutchh, gujrat.
I am buy a maruti baleno car in september 2017 there registration no gj 12 da 7318.
I am also take additional warranty for two years.
We are found many place of rusting at near door, handle and back side of the body.
Pl advice what will i do. Our nearest nexa showroom not give response for this mater.
I am varied what happen when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
indrasen m mall
Report
Copy

corrosion on the outer body of car

Address:BM AUTOLINK ANJAR AIRPORT CROSS HIGHWAY GANDHIDHAM, Kutch, Gujarat, 380205

Dear sir,
My self indrasen m mall live in gandhidham, kutchh, gujrat.
I am buy a maruti baleno car in september 2017 there registration no gj 12 da 7318.
I am also take additional warranty for two years.
We are found many place of rusting at near door, handle and back side of the body.
Pl advice what will i do. Our nearest nexa showroom not give response for this mater.
I am varied what happen when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrTasmin Ahmed
from Mumbai, Maharashtra
Report
Copy

my disk break failed within 2 months. I have to give rs 6000

I bought maruti baleno delta on 30 august 2019 from nexa showroom silchar. After nearly 2 months on 6 november 2019 in evening my car suddenly stopped at middle of the road. When i contacted showroom for d problem they advised me to take d car to there showroom. So i huv to book a another car to drag my car.. After reaching there they said my disk break failed so i can't b at dat time because of late evening. Again i huv to drag my car to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DrTasmin Ahmed
from Mumbai, Maharashtra
Report
Copy

my disk brake failed after purchase of 2 months

Hi.. I purchased maruti baleno delta on september 2019 from silchar nexa showroom. After hardly 2 months tdy suddenly my car stop middle of road. When i inform dellar abt d matter they told me my disk break fail. I huv drag my car by another car to d showroom. They huv no idea how jst in 2 months my disk break fail. I huv no idea how a new car disk break fail??? Is it possible??...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Pangi
from Bengaluru, Karnataka
Report
Copy

on road assistance scam

Address:Bangalore, Karnataka

I had contacted nexa on road service[protected] on 09/08/2019 at 5:26 pm as my car (Ciaz alfa - ka51mm6329) was not starting. I was told technician will call back within 10 minutes. But did not recieve any call. Reminded again by calling nexa assist number (5:46, 6:11, 6:22; 6:48, 7:10). Was put on hold & told technician will call back. Finally after 2 hours of waiting on the road, was given number of technician ([protected] at 7:13 pm)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karti Krishna
from Delhi, Delhi
Report
Copy

fake commitments from the time of inquiring for car- baleno

Address:South mada street, Chennai, Tamil Nadu, 600034

Pure fake commitments and kept postponing the each and everything from the time i booked baleno from rajalakshmi cars, Anna Nagar, chennai. I was told that all my operational things will be done and cab be delivered by last month end which was may last weeks and they postponed without my knowledge and nobody communicated to me. After i booked car nobody care to call me except by the time of getting cheques, poor response from complaince team...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LN upadhyay
from Mumbai, Maharashtra
Report
Copy

bumper and bonnet

Address:Alwar, Alwar, Rajasthan, 301001
Website:Nexa

Sir maine apni gadi rj05 cb 5240 baheno ko insurance ke andar claim kiya sahi to kr diya lekin bumfer sahi se ni lagaya or unse kaha to bole sahi h lekin koi sahi ni kiya maine apni gadi alwar service center m sahi kar wai h
Bonut ka bhi colour fail ho rha h or shinning ni h so i request to you sir my problem will be resolved
Koi bhi solution ni krte h

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahulebajaj
from Mumbai, Maharashtra
Report
Copy

service center paint gold color on my gray color car

Address:talegaon , pune, Pune, Maharashtra, 410507

I give my baleno car for insurance (Body repair) on talegaon service center but they not resolved my actual issue and i got multiple scratches from there side. I told there manager he said mistake from our side so give one one more chance. I give my baleno car on talegaon service center for four days, after four days i got my car with number of new scratches with new color (My car color is gray and they paint gold on scratches)
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Malhotra Malhotra
from Ludhiana, Punjab
Report
Copy

I am complaining about my car s cross

Address:G.T. Road, Ludhiana, Ludhiana, Punjab, 141001

I have baught a car s cross no. Pb-10-es-7890. I have paid all the amount for rc insurance and all other charges. Its been 4 month but deale (Sandhu motors nexa) is not paying road tax to govt. For that reason i had not recived my rc till today and whenever i call to the company the don't respond properly. You are requested to help to resolve the mattaer asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arvinder Pal Sachdeva
from Delhi, Delhi
Report
Copy

engine block burst due (poor quality maruti )

I had purchased baleno delta petrol granite grey from modern automobiles, panchkula in 2017. While driving with my acquaintance, my engine block bursted on highway without any warning lamp or indication which could have led to a major life threatening accident.
Immediately, i followed up with maruti on road service and got my vehicle towed.
We were horrified and terrified by the incident. As per the dealership, its a case of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pankaj Vedwal
from Mumbai, Maharashtra
Report
Copy

tyre issue in baleno alpha model

Address:Maharajpur,Airforce gwalior, Gwalior, Madhya Pradesh, 474020

Sir, i purchased car from nexa, gwalior on nov 18 and my car running at aprox 2000 km only but i observed that my car front wheel apollo 17 inch alloy damaged from side without any hitting. My mob no is [protected] and email is [protected]@gmail.com. Please look into the matter and intimate me earlier as possible... You are requested to replace my tyre as soon as possible...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jaggz Sindhu
from Delhi, Delhi
Report
Copy

replacement of tyres

Address:E 85, Punjabi University Campus, 147002

I, jagtar singh s/o s. Niranjan singh, r/o #e-85, punjabi university campus, patiala-147002, punjab india, mob.[protected], have brought my nexa s-cross car in november 2016 with registration no. Pb-11-cc-4806, after running of 13000 kms+, i noticed heavy unusual humming sound and wobbling in tyres while driving on highway. The sound is so high like driving a heavy loaded truck.
At the time of service on 17000 kms+, i checked this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak51501
from Delhi, Delhi
Report
Copy

manufacturing defect of bumper

Address:Shop no 1 c block east of kailash, New Delhi, Delhi, 110003

I purchased my ciaz delta on january 2019 from the 1st week i am facing problems
Within 2 weeks battery drained out then after 2nd service mileage came to 12kmpl from 19kmpl and company claims 28kmpl
After 2nd service done with 3 days again betty drain out
Every time they charge and return my car
Does new car battery drain like this
Ok
Den
My car got hurt on rear bumper on 7th may 2019 i went...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAHULSH31569170
from Ahmedabad, Gujarat
Report
Copy

fraud ciaz car

Address:URJA MOTERA LANE, Ahmedabad, Gujarat, 380005

Dear sir,

Popular wheeler is destroying name & fame of ne

We have purchased a car from your dealership ashram road show room - nexa popular wheeler - ahmedabad
Details as given below:

Car: maruti ciaz alpha diesel
Engine no: 3020264
Chasis no: 269623
Reg no gj 01 ry 7834
I

We had paid rs: 5500/- extra for selected / special no: 7834 & you have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhilashgaurav
from Hyderabad, Telangana
Report
Copy

service issue

Address:H No- C562 JVTS Garden Chhatarpur, New Delhi, Delhi, 110074

I purchase my car on 15th match 19 at greenpark nexa showroom. I visited okhla service center for first service and mr. Saurabh entertain me when he handover my car i found scratch on my bumper then his gm asked him to paint and deliver my car. Paint was done on the second day and car was delivered at my place. Then i found scratches on front grill badly to remove the paint. I complaint but still no action happened.
And after i am...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Kumar Thakan
from Delhi, Delhi
Report
Copy

regarding servicing

Address:A-72 Gali no 7, West vinod nagar, New Delhi, Delhi, 110092

I have done all servecing through authorized service center well in time and wheel of my car is plain in 35000 km due to wheel rotation is not done in service negligence please take necessary action and help me. Service advisor has not told about wheel rotation and i think wheel alignment and balancing not done in service otherwise it should not go suchtype....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakesh0987
from Bhubaneshwar, Odisha
Report
Copy

manufacture defect gearbox

Address:Sisupalgarh, Bhubaneswar, Khordha, Odisha, 751002
Website:[email protected]

I have purchased a baleno alpha 1.2 p
From jyoti motors, bhubaneswar, odisha.
After ran my car 3000 km found gearbox sound and then handover car to workshop at jyoti motors, crp square, bhubaneswar
On 21 april for replacement of gearbox due to manufacture defect. But the workshop is not taking proper replacement of gearbox. Nexa as well as jyoti motors is harassing to the customer as such cases....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Guri1304
from Delhi, Delhi
Report
Copy

car delivery faulty car, manufacturing fault

Address:A3 Greater Kailash, New Delhi, Delhi, 110035

I have recently purchased my car from greater kailash nexa showroom, baleno alpha model on 12042019, at 7 evening, my car number is dl12cq8472. Before taking the delivery. I made a notified a problem of steering wheel hardness, not working properly, but sale advisory satisfied me dat its not a problem, and did not allowed me to take test drive of car which i was purchasing. As i reached home same day, felt on way my car steering wheel is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bayya Suresh
from Alampur, Telangana
Report
Copy

service - replacement of defective wheel bearing

Address:50-20-4312,Devanagar Road Kurnool, Kurnool, Andhra Pradesh, 518001

I have purchased maruthi suzuki baleno (Nexa blue color) from your nexa showroom, secunderabad in august 2018. I am a government official living at kurnool and working at nandyal. Daily i will be plying between kurnool and nandyal. Few days back i have observed sound in the left side back wheel. I have approached my nearest maruthi suzuki dealer m. S. A motors. Kurnool and they have inspected the vehicle and diagnosed the problem as defective...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy