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Nike India Complaints & Reviews

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Updated: Sep 30, 2024
Complaints 535
Resolved
87
Unresolved
448
So far, so good. Nike India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Nike India will keep up the work and continue to help more customers with their concerns even better 🤝
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Nike India reviews & complaints page 10

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R
Ranjit@65
Aug 25, 2021
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Address: Cosmos,zirakpur,Punjab(India)

Basketball nike jordan shoes worn out within two months of its purchase due to substandard material .This is second submission of the complaint.
+2 photos
Nike India customer support has been notified about the posted complaint.
Aug 25, 2021
Updated by Ranjit@65 Nike jordan basketball shoes worn out within two months of its purchase due to substandard quality’ of material.

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    Y
    Yourfriend33
    Jul 30, 2021
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    Address: Near Chetak circle, Udaipur

    Dear team,

    As you are working very hard to improve your quality and design but in rajasthan where your first copy shoes are totally banned but still a number of shoes are selling it !
    Please do something about it
    +2 photos
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      R
      rravi2411
      Jul 8, 2021
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      Address: 22,Rang krupa 2 behind kim police station kim,olpad surat.394110

      I am writing this complaint to nike Because now I think nike started provide fake products to the customers..I have bought the same shoes from the amazon but this time I received the fake or copy shoes..I am completely dissappointed from the nike..It started cracking from everywhere and the soles comes out..I want new to replace..cq
      +3 photos
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      Now its enough..I m going to file a FIr against nike india..They are just making fools to the customers..They were not listening at all its been already 2week I hve registered a complaint but still nobody take action against query..
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        A
        Ashuengineer
        Jul 1, 2021
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        Address: Nike Stores, Inner Circle, Connaught Place, New Delhi

        I have bought Nike Shoes from Nike Outlet Store at Inner Circle, Connaught Place, New Delhi. Shoe's bottom part (sole) getting detached from upper part within 3 months of purchase.
        Purchased on 02nd Apr'21 from Nike Stores in Rs. 16000/- (on MRP). Credit Card has been swapped in the name of BDA CO. NEW DELHI

        Product Quality so poor which is not at all expected. Shoe details are as below:

        Made in Vietnam
        Size UK7
        Type CT2229-100

        Tag photo, detached sole phots are attached. Request you to get free replacement of shoes being in warranty for 1 year.
        +3 photos
        Nike India customer support has been notified about the posted complaint.
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          C
          Cindy Dee Haokip
          Jun 25, 2021
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          Resolved

          Order amount deducted with no successful order placed.

          I have placed an order for 2 air Jordan shoes via Nike.com, I couldn’t complete the transaction as I failed a number of times. They have deducted an amount of Rs, 16461 but it shows that my transaction is fail and no order is placed and I have not received any mail....
          +1 photos
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          M
          Munish Bindra
          Jun 17, 2021
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          I regret informing you that a product with such a good MRP came out to be poor in quality. The shoes started cracked and Being a regular buyer of your Brand’s products makes it difficult for me to accept the product received.

          I request you to kindly look into the matter and do the needful. I look forward to your quick and positive response.

          Feel free to contact me at my contact number:[protected], email id - [protected]@gmail.com

          Attached proofs.

          Regards,
          Munish Bindra

          H. No 481

          Mamta enclave

          Dhakoli

          Zirakpur, SAS Nagar

          Punjab
          Nike India customer support has been notified about the posted complaint.
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            V
            vassugupta1
            Jun 10, 2021
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            Address: Punjab

            I placed an order on Nike's website today, the amount was debited from my account but no order was placed. After so many attempts to call, the reply received was that they will notify me in 5-7 business days. Now there is no response yet and it's already 1-2 hours of making payment.
            Nike India customer support has been notified about the posted complaint.
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              J
              javed kazi 786
              from Pune, Maharashtra
              Jun 9, 2021
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              Address: Mira road

              I ordered from an individual who shared me product pics and price. I paid him 1000 bucks for delivering same. I recieved product in 7th june but its duplicate.

              His no. Is [protected]
              +1 photos
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                K
                Khushei Aggarwal
                from Delhi, Delhi
                Jun 5, 2021
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                I bought short for my son from Nike Store Ambience mall, vasant kunj, new dlehi, India 110070. This short is defected ni one wash. I need my money or replacement.
                Nike India customer support has been notified about the posted complaint.
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                No one contacted or reverted from NIKE
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                  I
                  [email protected]
                  May 13, 2021
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                  Address: Hno.153 near old post office barwala delhi 110039

                  Both slippers pasting is teared from both sides
                  +1 photos
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                    M
                    M@mta
                    Apr 25, 2021
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                    Address: NEW DELHI 110059

                    I ordered Nike Revolution 5 EXT Men's Running shoes on Nov 2020 and it was an UPI transaction.
                    The product couldn't be delivered due to KYC.
                    Since then I've been chasing for the refund(today is 25th April 2021).
                    My bank has stated that NIKE HAS BEEN REJECTING THE CHARGE BACK, my bank is not even able to track the refund.
                    And the customer service is pathetic, they don't even understand what a chargeback is. I have tried speaking to a manger as well and she herself was not well versed about how the refund is processed and to make it even more difficult they don't even have financial department who can address these issues.
                    I am stuck here!
                    It has been an absolute nightmare.
                    Nike India customer support has been notified about the posted complaint.
                    Apr 25, 2021
                    Updated by M@mta                     I ordered Nike Revolution 5 EXT Men's Running shoes on Nov 2020 and it was an UPI transaction.
                    The product couldn't be delivered due to KYC.
                    Since then I've been chasing for the refund(today is 25th April 2021).
                    My bank has stated that NIKE HAS BEEN REJECTING THE CHARGE BACK, my bank is not even able to track the refund.
                    And the customer service is pathetic, they don't even understand what a chargeback is. I have tried speaking to a manger as well and she herself was not well versed about how the refund is processed and to make it even more difficult they don't even have financial department who can address these issues.
                    I am stuck here!
                    It has been an absolute nightmare.
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                      S
                      Ssweetsweety
                      Apr 10, 2021
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                      Address: Flat no- 351, Arunachal Apartments, Plot no- 16, Sector - 7

                      Shoes I bought from my nearby store wear it only 5 times for walk for just an hour bit its hurting me lot on the heel counter. Please I request you to exchange my shoes.
                      Nike India customer support has been notified about the posted complaint.
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                        P
                        Priyansh Soni
                        Mar 29, 2021
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                        The refund was processed by Nike.com on 17th of march, i.e. and it has been 12 days since then and I haven't received the refund in my account yet. I have 6327 rupees stuck with them and dlocal refunds was used for refund processing. Dlocal refunds sent me an email asking for my bank details and I provided it on 18th of march and I still have not received the refund into my account. This has been the worst shopping experience I could ever think about. I cannot track the refund, nor dlocal refunds has been sending me any confirmation emails regarding my money.
                        Nike India customer support has been notified about the posted complaint.
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                          S
                          suboor1
                          Mar 25, 2021
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                          Address: niblet tiraha barabanki

                          There are many peolpes selling nike copy shoes and they destroy the reputation of company plzz do something
                          +1 photos
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                            A
                            Akshay Kheveria
                            Mar 16, 2021
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                            Hi Myself Akshay Kheveria
                            I have ordered nike shoes
                            I got a message from Aramex to upload my KYC documents
                            I did the same
                            And they rejected it
                            I’ve been uploading my adhaar card, PAN card and even passport too.
                            I need this to be resolved asap.
                            Please help!
                            Contact number [protected]
                            +3 photos
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                              S
                              Shairyar Manzoor
                              from Ghumarwin, Himachal Pradesh
                              Mar 2, 2021
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                              Address: New delhi Select city wall

                              I went to the nike store in new delhi, Select City Walk yesterday on 01/03/2021, and bought a nike air max 90s which was a gift for my friend, somehow he didnt like it and thus i went back to the store today 02/03 / 2021 to get a refund and however the employee at the store refused to refund and wanted me to take something else which i didnt like . So i gave them the receipt including the shoes, because what they care about is your money and they hardly care about customers, i even spoke to customer care no assistance on their behalf . I let my 11500 rs to waste but i will never buy nike again . Take money if you want more i may transfer that too . But i learnt that this company has zero policies that satisfy a customer .
                              +3 photos
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                                D
                                Dipak s chavan
                                from Airoli, Maharashtra
                                Feb 2, 2021
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                                Dear concern,
                                I have purchased 5 items at your madgoan Goa store.Out of which 2 items are found to be of no quality as we desire from nike.
                                1.BV[protected] a Track pant.
                                As it is torn at knee area
                                2.CJ0291-002 a running shoes.
                                As It is torn at toe area and the front area of sole is about to come out including the Nike logo is about to come out.
                                Pictures of each item are attached along with the invoice copy.
                                Please do the needful.
                                Thanks & Regards,
                                Dipak chavan
                                [protected]
                                +7 photos
                                Nike India customer support has been notified about the posted complaint.
                                Feb 02, 2021
                                Updated by Dipak s chavan                                 Pl consider this complaint as urgent
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                                  K
                                  Kalyan Upadhyay
                                  Oct 31, 2020
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                                  Address: B 1 koelnagar rourkela

                                  In subjects yearsMy air max shoo dameg in two years si 1 st time bad experience in Nike shoo I m purchase 2018 this sole pestng damage tier out
                                  Nike India customer support has been notified about the posted complaint.
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                                    K
                                    Krunal Santosh
                                    Oct 23, 2020
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                                    Address: Gujarat

                                    Dear sir there is an huge duplicate NIKE product are available over hear m like a week before had bought an shoes from Mumbai brovali n one of my friends send me a ss of same shoes over hear in gujarat vapi yaa i know comfort level is way different bt m like there is a sweeper a vegetable vendor also having same shoes n they r selling openly sweeper bought from a lady bhakti shah she sell all item online
                                    Please do something
                                    +1 photos
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                                      R
                                      RakeshPundir
                                      Oct 15, 2020
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                                      Address: 1004/GF, Sector 5, Greenwood Enclave, Wavecity , NH -24, Ghaziabad-201002, Uttar pradesh, India

                                      I have purchased Nike Potential 3 Cricket shoes on May 27, 2020 from amazon . Order Number :Order#[protected]. It got teared from the side. I have just purchased it 4 Months ago by paying Rs 4, 490 and it did not sustained for 6 Month?
                                      request you to please replace my shoes.
                                      +1 photos
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