| Address: New Delhi, Delhi, 110070 |
Hello,
This is in reference to my purchase of nike shoes on 26.05.2018 from nike store in mahipalpur, delhi. My credit card statement and message received on my mobile regarding the payment is enclosed herewith. It is pertinent to mention that the shoes bought has this unique manufacturing defect i. E. There is bump on the left shoe which is clearly visible when i use stairs (Photo enclosed while using stairs). A normal photo is also enclosed while normal using, there is small bump in this photo also. It creates major problem while getting upstairs or downstairs. It is also mentioned that the right shoe is in perfect condition. I realized the problem after few days and i though it is because it is a new product and it will get resolved once i wear it few times. However, the problem is still there.
It is therefore, requested that the product may be replaced with a new product at the earliest. Contact details - [protected]. Let me know the procedure, so that i can follow that.
Regards
Sudhir yadav
Assistant section officer,
Department of food and public distribution,
Ministry of consumer affairs, food and public distribution,
Krishi bhawan, new delhi.
Nike India customer support has been notified about the posted complaint.