Nissan Motors Complaints & Reviews

I own a Nissan Sunny XV (2013), and I stay in Warangal where there is no nissan service center or showroom. I have to take my car to Hyderabad which is 150 Kms away to get the servicing done. Last time I had taken my car to Vibrant nissan service center which is located in Uppal. Am not satisfied with the way they provide the services, I had a compliant with my AC so I clearly told the people there they had took my car for three days and delivered the vehicle, I came back to my place and the problem started after a week. This happen every time, they don't check the vehicle completely nor take care of the complaints we provide them. Pls contact me at [protected]@gmail.com where i can provide all the details.

I purchased a new nissan sunny on march 2014 from pinnacle motors thrissur - kerala, i run only 45000 kms. Now the wheel roters thickness reduced and service agent told me to replace. Nissan saying that this not under warranty i have to pay for it. Now i think nissan using duplicate or less quality spare parts to cheat the customers.

My advise to the public dont go for nissan vehicle. Maintenance expense is too high compare with toyota...

Sir/Ma'am,
I bought Nissan Terrano exact 2 yrs ago on 8th may 2015 from Lucknow, Uttar pradesh. My vehicle no. is UP53BV0069.
From the very first day, i am unsatisfied with braking of my car which i find not too reliable when i am driving it at highways at high speed.
Other than that, despite of getting my car serviced at regular intervals of 10000 kms, i face problems in car. My car is producing noise from the AC vents, brakes, music system and many other parts. Service center is not able to solve my issues.
Its been just 2 yrs and my car is done 53000 km, and i am just done with this car.
I have got no other option than selling it for lesser price or putting it in scrap.
If this mail matters to nissan, please look after my problem.

Ankit goyal
[protected]
[protected]

At the fag end of January 2017 my wife bought a Redigo top model (S) from orange nissan Shillong through bank loan, the bank has clearly instructed that after delivery the registration along with photo of handing the car to the customer should be submitted to the bank at the earliest, the dealer did not fullfilled this condition as required by the bank, the bank imposed a penalty on my wife by deducting Rs 5000/-per day w.e f 08/05/2017 why should my wife pay for this.

I bought a car nissan from alissa agent in alkhobar saudi arabia and paid full amount in cash. When the car arrived one week later there were unacceptable scratches so we canceled the deal and requested a refund and this was on april 5 2017. Till now may 7 and they keep procrastinating and didnot get any refund. I need the money to buy another car ofcourse not from nissan but cant. No refund till now. I talked to many friends and colleagues about that and plan to carry a big movement about this in the social media.

Dr ibrahim alsheneber
[protected]@yahoo.com

Hey sir,
I bought nissan trenno on 19feb 2015. I m from ludhiana nd bought it from dada nissan ludhiana
Bxxix/526, giaspura, g. T. Road, opp. Dhandari railway station, ludhiana, punjab 141003
Last to last week i got service done from them first of all they didnt give me the original bill. They just gave me a hand written bill. Its been 2 yrs i lost my 3rd wheel cover nd i got new one from company when i got service done nd dat also fell off is dat the service you provide to ur customers. Really i am gonna sue u guys in consumer court for this. I m using nissan for last 10 yrs i was in australia nd there i was soo happy with nissan performance. But really i m soo disappointed dat i cant tell u,.. U can contact me on [protected]
Car registeration is on the name of amit sachdeva
No pb 10 fb 5789

My car is indicating malfunctioning indication. I have given my car at joshi autozone chandigarh for service as well as to look into the malfunctioning error. The autozone authorities are not able to deal with the problem even after servising and other screening tests. They are repeatedly calling representatives from nissan, but noone has reported so far.

It has been three weeks, my car is still at autozone and the problem has not been rectified nor any seriousness has been shown by the nissan authorities in this matter.

Hi,

On 19/03/2016 i purchased a motor vehicle from your dealership. Unfortunately, the vehicle has not been satisfactory because within 12 months and 15000km i got the wiring problem issue (Ml lamp replacement issue) so i handover my vehicle to surya nissan service station, electronic city road, bangalore (I purchased from this dealer) later analysis they said entire wiring need to be replaced, i was shocked and loosed all the interest over my terrano. It was my dream to buy suv type vehicle and after all analysis i purchased nissan product but this incident was totally disappointed me. Event after multiple service the problem is repeatedly coming on highways

Now i am much worried about taking my vehicle on highways. And here is one of the biggest false quality statement from nissan "nissan aims to be a company trusted by its customers by addressing quality as a company-wide issue."
Even reaching out to nissan customer care india doesn’t helped me. Totally they have cheated me by saying the no 1 quality vehicle. I request to all think before you buy nissan terrano because it is defiantly not suited for indian roads. Now i left with only one option that is consumer court. Hope there i will get some justice there.

Dear sir
My name shahjahan
I was loan apply for micra from unity nissan shalimar bagh delhi
Application no ndel 069091
One survey boy come my house for verification boy's phone no [protected]
He was demanding brive 2000 rs to the my family for loan clearance
My first experience is not well from nissan finance nissan motor is world wide reputed company in the world
Please i request to the nissan finance restrictions this type activities in your company with thanking you
Shahjahan
Phone no [protected]
H4 1860 jahangir puri delhi

I purchase a T permit car from Ritu Nissan Thane in Oct'16, I was about to received Refund on Excise Duty but now they are denying to refund the amount.
I purchased it through Laxmi Group (Vashi) who deals with Nissan directly, however, Laxmi group is also not aware of why there is no refund on Excise duty. When I asked the about the refund their executive Mr.Navin told me that they have stopped giving such refund, but while taking delivery Ritu Nissan had taken my signature on relevant Excise Document to get the Refund.
Car Purchase on Anagha Tours & Travels Name
Proprietor- Praful Rajguru
Agent- Navin.

Hi sir my car nissan terrano 85 xl model 2014 march. January 20th my car accident immediadly i am going to planissan showroom at trichy there workshop manager checking my car then give me to quatation rs.990000/ they will take one week time supervisor call to me your car complitly work finished then i have to pay for cash rs.35000/ 27 th january delivery mycar driving only 2000 or 2500 km but car indication meeter all red light is on immidiedly open front side no coolent oil when dry to put oil going to floor i call to pla nissan trichy no body responce i am waiting three hr onthe road then call to agash nissan thanjavur, topping car my self thanjavur agash nissan charge to me rs 58000/injurance side no acccepted pay for my self now i am go to court case my complaint is very nice vehicle nissan terrano but service worst so pls sir can you reply pls why they are doinglike this...?

Please take some action against Lakshmi Nissan Ambattur and also suggest me a better service centre in Chennai for my new Redi Go car.

To LakshmiNissan:
What hell is this
What is happening in Ambattur service centre. Service staff asking customer to say sorry for there delay.

Horribly rude service staff, don't know his name but his number is[protected].

I order a part for my car on 25th of march 2017, after that calling and following up with then every day.
Today they say parts came but we used for other cars. In rude manner arrogantly without any apology.

Is this they way you treat your customers??

I have bee facing a problem regarding late delivery of nissan terano car.
When concacted to sbi, they told me that the amount has been given but when to nissan, they said they cannot give the car as amount has come from sbi.Mr vishal sonkar the body manager at nissan has illtreated me and i have not got any response from him regarding my complain.

Dear sir/madam

Thank you for taking the time to read my email.
I bought nissan patrol 2015. From your dealer in kuwait. And since then i have been hearing a craking noise from the engine. I took the
car to albabtain dealer, from whom i got the car. And since then they could not find whats wrong with the car. And now they have my car for over 2 weeks and they did not find whats the problem with it nor where is this noise coming from. Now they took the car for the last time for a special examinations. Which was orderd by the middle east in dubai. I honestly had enough of this. They either replace my car or find me a resnoble solution. Or change the engine.

I bought the car from albabtain kuwait.
I am Ali salem matter alshammari
[protected]

Thank you very much for your time.

We already gave our complaint regarding car battery of Our Nissan Car No. AP 16 DA 6300

2 years before i.e. on 30-4-15. But till now it is not rectified. Our car sent to Lucky nissan

Service Center, Vijayawada, Andhra Pradesh three days ago.

Still there is no answer.

Immediately check and rectify our problem.

Thank u

I have buyed nissan micra october 2016 one day before diwali there was assured gift from the company as a diwali offer...I did not received any scratch card at the time of purchase the neo nissan sector-3 the salesman told that there is some software problem...I have lodged complaint many time on nissan toll free number...Went to showroom to knwo about the status but there was no clear reply from the manager of the showroom nor from the nissan toll free number...It has been 7mnth of purchase i have been after the showroom people to keep me updating...Otherwise there is no call back or porper communication from showroom and nissan group

Hello,
I am sudheesh.Surendran from Kollam Kerala. I already booked a Nissan terrano xl petrol last month from EVM Nissan Kottayam.I already paid full payment.they told me delivery will be coming sunday16/04/2017.Unfortunately today I received a call from Evm Nissan Kottayam they can't give delivery coming sunday.So please arrange it before 18/04/2017.
Thanks

I have booked datsun go in nissan marvel dealer in namakkal on 12th march by giving token advance of rs 10000. And paid the full amount on 19th march.
Dealer promised me that he will give vehicle within 2days. After paying the amount they stopped calling me,
After many many follow ups i got the car delivered to me without registration on 2ndapril, that is after 15days of payment. And to register the car again i did many follow ups and finally they registered it on 11th april. Almost it took me one month to get the car.
I even did the compliant to nissan customer care but no use the didnt contact me back.
Still now there is not feedback taken from me regaring the purchase. Such a un professional company nisaan india and their dealers.
Very very junkest customer experience in buying their car. If i didnt get any responce for this as well then definitly i will take up this to next.

I worked for japanese company quest and i know the japan company response and value to customer but nissan india is really spoiling the brand name of nissan

Hi
I have given my nissan micra carTN09AL8569 for service & Insurance claim in chennai AVENUE NISSAN Guindyon monday 3/4/2017 .My service Advisor Mr.Vignesh&Sri Vidhya.THe complaint was to change the front Bumper And rear Bumper Which was promised to me delivery in 4 days Time on 6/4/2017.But they Failed To Deliver.Reason was spare parts not Available.As being a Financial year they say nissan store is closed.
When They Are Aware Of Spare Sparts Not Available Why They have Not Informed me On That, I would Have Given My Vehicle later When The Spare Parts Available.

Because Of This Everyday I need To Spend 1000 Rupees On Cab( Almost I have Spend 5000 Rupees On can in the last 6 days.Very Sad to know tht nissan company is not bothered about The Customer Pain, Still If Not Given Proper Reason I May be Forced To Take A legal action.

Kindly look at it and do the needfull.

Regards
V.Arun Baid Mutha

I have buyed Nissan Terrano from zedex Nissan delhi, on 7th feb but since then I was facing problem in it, its head light beam was not working properly I had to get it repaired, then I found faulty glow lights on switch's of power windows and now after 2 months my power windows still don't work properly, they intermittently work and in emergency they don't come down if I had to back my car.. buying new Terrano and facing such problem is extremely giving bad name to Nissan and still I didn't get my things corrected even after multiple checks in company workshop.