| Address: Goa |
| Website: www.nissan.in |
Its about grievance caused by Nissan and their roadside assistant policy maker,
I took a policy for RSA from Nissan, . I got a breakdown of my vehicle at 11 am . then I raised a complain to them and they started lying from 11 am that pick up will be at 1pm, after 1 pm I called them almost every half an hour and all I was hearing from them is the vehicle will reach there in 5 minutes.
at the oust and most disgusting way to lie, which I found at 6 pm when one of their guys said vehicle hasn't dispatched from the service centre and wil depart soon,
lastly I handed my car at 7pm to this guy,
I had been denied for the assistance over the taxi and accommodation so obviously I had to manage it by my own.
I reached anyhow to Kolhapur by changing 2 vehicles at 9:30pm, was literally feeling stranded as there was no food parlor/hotel open due to lockdown.
All THIS MISERY COULD HAVE BEEN AVOIDED IF YOUR NISAN RSA HAVE COMMUNICATED THE REALITY RATHER GIVING FAKE PROMISES FOR 8 HOUR
They didn't co operate with my overnight stay nor the Nissan group customer care, i had to Manage everything on my own with family
i trusted Nissan emergency and they literally hung me high and dry on highway for 8 straight hours, with my family.
I handed my car to a guy at 7:00 pm who was supposed to come at 1 pm.
Nissan Motors customer support has been notified about the posted complaint.
Mr.
The Nissan magnite XV CVT Dule tone was booked on January 10 2021 in Nissan Pinacle Palakkad when I enquired with When I contacted Nissan they told me that I would be receiving my vehicle in July, a copy of the email is attached to this email. When I contacted the dealer again in July, they told me that the vehicle would be delivered before August 10, 2021. The show room told me they did not know the exact delivery date, so please find a solution as soon as possible and deliver my vehicle
I enquired with customer care and they replied that delivery will begin on 16/12/2021. Due to this long waiting period and false commitment. now as per my booked dealer expecting delivery by March 2022.