NoBroker Complaints & Reviews

Hi Team,

I used the nobroker account for transferring the rental through credit card. On 1st Sep 2022, I transfer the Rs 25295 (include process fee + GST), money was deducted from Card but transaction was declined I error message that " "Our site engineer is working on the error" and amount was not transferred to House owner. I thought money was rollback automatically, So I do the transaction on next day and the amount was successfully transferred to owner, But the transaction I made on 1st sep 2022 has not rollback yet. But I am not getting any response from nobroker team. Please help me to my refund ontime.

I have not given permission for your manager or any person to sell my number and details to brokers/ shifting agencies/ tax agencies.

Yet every minute i am getting calls telling me that Vikas from nobroker has passed my number and details to them.

This is breach of privacy.
Your useless services are not required and yet you have sold my personal information for your benefit to the agencies that advertise on your platform.

Already dropped email on the same email id which has been conversing with me on movers and packers services.

Stop the nonsense.

Amount of 20236 rs from my credit card deducted 3 time at the same date 02 sep 2022 . To nobroker technologi Bengaluru

I am not able to view owner details In spite of being paid user. When I call customer care they are not able to sort the query they keep on telling me that it will get resolved as soon as possible.. I have been facing the issue to past 1 month and they are not able to resolve.. They are very ride and casual in terms of service...

Material is damaged during my shifting.
My washing machine stand marble is broken. I have sent them broken marble images, packing list & lr copy.
But no response & denial from no broker end.

I have discuss with noBroker team and mark the mail also but he is not responding.

FYI..

Dear Team,

As discussed over the phone and after receiving my car was not in good condition. I was doing service in Noida and internal clearance also doing before handover my car to your representative but after receiving my car was not in good condition.

The fault was found after receiving my car as mentioned below.
1) Internal dashboard and seat were dirty.
2) Battery was broken and it is not working.
3) A/C is auto cut.
4) Spilt in co-driver seat and back side of the car.

I want my car as the condition was handover to your executive.

Households items Mumbai,

1) Almira glass broken and side damage.
2) Plastic chair broken.
3) TV screen showing red lines
4) Some kitchen item is damage.
5) AC not fitted yet – will confirm after fitting.
6) Trolly broken

Nobroker — Constant mental harassment
Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction

Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction

I had taken a "relax plan" for INR 3499. Given the dearth of economic houses in Bangalore, this seemed to be the only option.
In 25 Aug'22, I found this house http://nobr.kr/sv/fPrgL5. The rent for 2bhk fully furnished Bridage lakefront flat came at unbelievable 25000 rent and 55000 deposit.
It was too good to be true, so I asked the relationship manager to verify the account. There were no responses. I was too desperate for...

I have booked no broker packers n movers by paying advance token amount, got a mail that movement manager is assigned. But to my surprise I cannot find any details of my payment in the app. They even say they too cannot find any booking on my number and email. Even after sending the payment details and movement manager assigned mail attached, they are not responding.I was supposed to move the next day but bcoz of these guys I had to cancel everything. Just as a response to your mail/complaint they say sorry for trouble n ask for contact details again but will not respond whatsover. I even posted in Twitter with the attachments but no response.

I have taken the service but service not given and charge deducted
I am waiting for amount for further legal action

Money deducted but not credited to receiving end as it was Nobroker platform issue while refunding the money it deducted service charges and it was entirely it's own fault

I subscribed for the rental CPMS plan by paying Rs.6000 on 3rd April which is fully refundable and while the plan was active I got a call from NoBroker asking to buy a seller plan saying that there are potential buyers and I will be only connected to them if I buy the Seller plan and by current rental CPMS plan will be refunded. They made me buy a seller plan which is partially refundable by paying Rs.25000 for 90 days.
I am not satisfied with their services as they haven't kept their promises and I have been misguided and I have lost more than Rs.1Lakh, 3months of rent summing upto Rs.80000, Rs. 25000, Rs.6000 and I want a full refund with compensation. I have escalated the issue several times and have written emails and and haven't got any satisfactory response from them.
I have all proofs against them, invoices, emails, photos, etc...

Hey, I'm Rahul Sirohi
This complaint is regarding the unauthorized transactions that took place using my credit card on 29th of August 2022 11:45pm through NOBROKER RENTPAYMENTS.

The transaction mails/messages were as follows:-
---****** is OTP for txn of INR 18212.40 at NOBROKER R on RBL Bank Credit Card 1984. Valid for one time use. DO NOT SHARE IT WITH ANYONE.
---You've spent INR 18, 212.40 at NOBROKER RENTPAYMENTS on RBL Bank Credit Card (1984) on[protected]. Avl limit-INR189, 976.92. Not You? https://onelink.to/389ejv
I got mails from RBL alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this so that i will get my money back.

Hi
Undersigned had been registered in Nobroker for the search tenant for a 3 BHK villa, it was Super relax plan(Paid 6500 INR) and it was the most miserable response during the plan period. On the last day (45th day) someone called me and informed planned period is over. Till last day no one informed that room key was not available .
PH[protected]

Opted for Comprehensive Property Management Service. They were calling me every day before the payment. After payment, I had to follow up multiple times to get the latest update on the property and even then there is no proper update. The point of this service is that you don't have to worry about the logistics or other services for the property. But opting for this service has caused me extra stress and frustration. Very very disappointed.

Namaskaram,

In month of June I contacted Nobroker team for our apartment roofwork. As per the quotation paid 10, 000 rupees for work. Since then they sent multiple quotations other than agreed work over the phone calls. They keep on dragging the work which got delay than the agreed time. So, we requested them to cancel the work and provide the refund(we completedthe work by calling other local vendor). After a long wait they call again and said refund not possible will help with other work. So, I saidto proceed with birds nest. They sent quotation for 65 thousand approximately for the 15 thousand rupees work. Now they are saying they can't proceed with the same and will help on giving furniture which is not at all required to us.

Total problem is they not working and not refunding amount also.

I wated to get my 3BHK painted and chose NoBroker as a professional service. Its been 15 days and not even 1 coat is done properly. They just come for 5 hours max daily out of which they take lunch break and multiple tea breaks. I am staying at a temporary accomodation despite multiple requests to escalate work I can't see painting work getting completed in near future.
They said 1 coat is done and when we went to check some walls were not even touched for once. there were stains and spider webs as it is. how can they claim to paint that part.
They gave quotation after measuring everything and asked us for colour codes. Now, when we provided asian paint colour codes, middlemen started saying that you should provide paint. I could have gone with local painters if I had time to manage all this.
There is no coordination between NoBroker and Middlemen. I have to manage 3 parties - Painters, Middlemen(Painter's Supervisor) and NoBroker Agent. NoBroker promises everything but delivers nothing.
My money is stuck.
Middlemen said that they wont do the colour that I provided and instead will do the lightest shade possible of that color.
I am tired of living out of my place. I will eventually have to book private painter to get things completed at my place.

I want to terminate ongoing service and get refund and relieved from the continous headache

I had purchased from Nobroker.com a paid service to rent my property located in Mumbai, Maharashtra, India with an extended maintenance contract through which I used them to do some repair and installation in my apartment that I wanted to rent. As part of this service, I had provided their Field Relationship Manager (FRM) with keys to my apartment so that he can show to prospective clients and to their maintenance team for any work. I had used their services for cleaning, painting and installing household items through their property maintenance service (PMS) team.
On June 25th, 2022, Nobroker PMS (maintenance) person had done installation of new geyser in one of the bathrooms which was last work done in my apartment, and person to enter my apartment, there was other bathroom geyser (that was working) was left on with water to geyser running. It was after immediately on Aug 1st, I received a call from my society person that there was leak in my apartment as there was water on my downstairs neighbors ceiling wall, who brought in notice of society. Hence, I requested to Nobroker FRM who had keys to my apartment, went with building society staff and found that there was leak happening from old geyser that has resulted in my apartment flooding and leaking through walls of downstairs neighbor. Since, the geyser leak may be happened for some unknown length of time which led my apartment flooded with newly painted walls damaged as water had built up to level above my baseboard tile. The running water to the leaking geyser was closed and leak stopped immediately, and water drained which stopped leaked into downstair apartment.
After the leak was stopped, I requested to Nobroker to fix the water damages to my apartment as the leak was due to their maintenance persons leaving the water to the other geyser running with power on. This was huge negligence on their repair person part as well as the FRM who as per his job needs to regularly check that all utilities are closed when leaving the apartment. I requested this to FRM Mr. Sushant Ture, and he wanted to raise this to their PMS team as he accepted that it was maintenance teams' fault to leave the geyser running which led to leak. I followed up with him, and he mentioned that a PMS team would contact but there was none, so I went ahead and raised it to Nobroker PMS team. Initially, their response was to avoid any blame and work but when I insisted and their FRM confirmed that geyser repair person were last person and leak happened due to their negligence, they agreed to do inspection of damages. After repeated request from me and FRM the PMS team went to inspect the damage on Aug 16th and send me report. They said to call me, but I never received the call even after I gave them specific time to call. After that I have repeatedly emailed PMS team including their manager Mr.Kishlay Singh and their PMS person Ms. Jeniffer to the water damage work but to no avail as they neither responded to my emails nor called me to update. I raised this to FRM who said he is also trying his best to get them to respond and he emailed but that also don't help to get their response.
So, I want to lodge a complaint to get Nobroker.com to repair the damage done to my apartment due to their negligence and to fix the geyser that had leaked. I would appreciate my consumer complaint is taken up with this company to do their promised services without any further delay.

Worst possible experience! The company does not give a ### about its CUSTOMERs and they have openly proved the same.

Do NOT opt for NoBroker's services. THIS COMPANY HAS ZERO HUMANITY.

CUSTOMER satisfaction with NoBroker - Non existent
CUSTOMER support with NoBroker - pathetic
Quality of service with NoBroker - Worst ever

I spoke with their so called "escalation heads" Kiran...