NoBroker Complaints & Reviews

No brokers packers and movers called me and booked for my house relocation. The night before the shifting date at 7:30 they called to tell me they cannot provide the service. They had 5 days in between to inform me of the same, they didn't. On top of that the sales reps were just so cool savour the whole issue and didn't even bother to help in any other form. They have not even refunded the booking amount yet. Pethetic service No brokers and everyone should know about this.

It's been a month since i paid for an agreement to be made. Very promptly no broker kept calling me and charged me for the service. it's been more than a month and I've emailed them 20 times and called many times and begged then to send me my agreement but they dont. they gave my FALSE time commitments and lied to me about sending the agreement copy. but nothing was ever recieved. there are team members by the name of Vaishali and someone else who keep lying and lying.

Worst service provider. Damaged my goods. Broke my shoe rack and took such a hefty amount and on top of that the laborers took 1000 rupees extra. Movement manager doesn't work. Doesn't pick up calls to assist. Terrible experience. Please guys don't book services from them.

Dear Team,
As my name is shipra I have booked the no broker movers nd packers and given the advance amount to your no brokers. But due to some reason I'm nt able to shift right now I just requested to your team pls refund my amount. Once I finalize the date of shifting I'll again make the payment but they dined to refund my amount.
Request you to please help to resolve the same
Shipra
[protected]

Money back plan Worst Services by No Broker
They don’t receive call. Azeem- FLOOR SUPERVISOR, was the guy who assured me to take the plan and repeatedly called me to take the plan. Said you can reach me Amy time. Last two days I am trying to contact him but no response I have received. They have vanished after all commitments.

Below is my review

3 relationship manager changed in 3 days

Commitment of showing apartments by relationship manager. Still not a single Apartment shown

Insufficient images of properties

Car Parking Properties not Shown

Wastage of Time

While taking money you guys say you have so many properties matching requirement. The reality is something else.

Relationship manager says the owner of properties doesn’t receive calls that is why they are unable to show property.

More excuses yet to come

I have listed one of my property on NoBroker in Night 28/11/2022 and deactivated it next morning.

But since today I am getting calls from brokers. On further investigation I found that they have got my lead from the broker natwork where I have never list my add.

Thus, it's clear that NoBroker is selling my PII to other vendors.

Thus, I request people to be safe from such scam and I further proceed with filing a case for selling My PII to other people's ..

I have paid No Broker 25k for finding a tenant to my property at bangalore and maintain the same for a period of three years and after my initial payment they claimed to have finalised the tenant and asked me to pat 8000rs for charges based on inspection report and after paying that they didnot complete the repairs and over that they stopped responding to email and phone calls.
Now i am left to fend for myself and am cheated by no broker for not providing the sevices mentioned initially when i made full payment for the contract.

Hi,
I am a property owner in blore city given to nobroker. Com for property management ref id CPBAN8199

1) Their relationship managers like Miss Netra either don't respond for 3 weeks or resign and go. Same thing with alloted field manager. Fedup with delayed response after leaving message on their landline numbers, I had served emailed " Termination of contract "
2) also informed them my Tenant Miss Shruti who is getting transferred out of station on 30th nov 2022, needs to be returned her portion amount of Rs 21000 deposit kept with nobroker. Com
3) Informed them that new broker will arrange repainting, repairs etc and charge the bill to outgoing tenant shruti.
4) Mr Krishna kant had called me few days ago promising the refund, after that nothing happened
5) manager Nethra who was not responding since 3 weeks to me, then shot email to my tenant Miss Shruti, asking her to do repairs n repainting in furnished flat, nobroker will then inspect it n refund 21000 after that.
6) There is no response to further calls, emails of both myself, and my Tenant Miss Shruti by Miss Nethra, nor is too management of nobroker bothered to intervene and resolve the issue with their brand reputation at stake.
7) Now it's been few days we both are running pillar to post asking for 21000 refund to my tenant.
Sincerely,
Rohit
Mob [protected]
Staying out of station

No Broker was ordered to execute interiors of 2 bhk at Kharadi Pune. Was assured of fast track process of 10 days ( design ) and 35 days (execution). The first payment was done on 20 Sep 2022. The subsequent payments were made on dates as demanded by No Broker. The work was to complete by 6 Nov . No Broker was informed of intent of letting out the property earliest. Based on their assurance and initial progress of design, letting out of the...

HI,
I have booked packers and movers on november19th for movement to be done on 25th november with the help of one of the executives. He called me on the day and took all the details about the items to be shifted. He booked the order and I paid the advance amount. Today 25th november on the shifting day the packers and movers did not reach the place on time. After multiple follow ups it was assigned to a different team. The other team mentioned the vehicle booked is small for the number of items and are charging extra rs2000 for a bigger vehicle. SInce it's the movement day I have already taken leave from the office for shifting. Nobroker made the mistake of booking the wrong vehicle and also delayed my shifting. Why is the customer liable to pay an extra amount? I request rs2000 refund from nobroker side for the mistake that happened from your end.

We had booked bathroom cleaning service for 2 bathrooms for 21st Oct. The partner Sunil who visited damaged one of the bathroom cammode and hid the broken piece in pocket and didn't inform us. Luckly, since he was cleaning the other washroom one of the family members went to the one which was already cleaned and figured out that the cammode is damaged. On asking he confirmed and removed the broken piece and handed to us. He wanted to flee,...

NoBroker has cheated me. They have been unprofessional unethical. Gave assurance of profession home packers services. But they lied. They informed would send big furniture truck for shifting of furniture. They sent tempo, with plastic cover, destroyed my beautiful plants, dumped furniture one over other and damaged my furniture. they told will use good quality packing material. They used torn, damaged, dirty stained foam and destroyed furniture. Pls refund the entire amount.

They cheated me - gave promise and tall claims that would give profession service for shifting furniture from Pune to Mumbai. Large furniture truck would be provided and good material for packaging our home furniture.

Tempo was given with plastic cover which was huge shock. we could not do anything. Old torn dirty foam was given for packing. No buble wrap. They damaged furniture due to dumping furniture one over another. Destroyed my beautiful plants.

My experience with Nobroker:

I started looking for homes on November 12th, 2022, and I tried websites like Nestaway, Housing.com, Magic Bricks, 99 Acres, etc., but even after 2 weeks of persistent and thorough searching, I was unable to locate any desired location within my budget and preferences. Pankaj Prasad, a "Nobroker" salesman, finally got in touch with me. He sold me the Relax Plan for 4100 Rs/- (including GST), assuring and promising that my "relationship manager", an "area specialist", would give me priority and special consideration. I, like a fool, fell for his pitch, believing that I wouldn't have to pay high brokerage fees.

Priyanks Mehta, my relationship manager, proved to be incapable. She sent me five properties in Bangalore's JP Nagar and BTM Layout the day after I purchased the "relax Plan, " but I didn't like any of them, so I called her and explained my housing preferences. She then called me back. My budget was 20K, which isn't too much to ask for a one-bedroom apartment with a modular kitchen, a balcony, and pet-friendly accommodations. After that day, she didn't follow up with me or send me additional property options. Due to her lack of interest, I was the one who used the app to look for houses, contacted the owners, and visited the homes.

She claimed that she would transfer my profile to the priority team when I expressed how urgently I needed to find a home in the week ending November 19th, but that was obviously a lie. Nobody got in touch with me or offered to help. When I got angry, I told her I was going to be homeless in a week. She responded by saying I couldn't find a pet-friendly house, which is strange because I've lived in three rented homes in Bangalore and none of them had any problems like this. After I gave feedback on the app, she completely stopped trying and only sent me one or two options.

Finally, I had to go back to housing.com and go through a broker to get a deal, and I had to pay the broker's fees on top of that. I simply can't believe I gave these con artists 4100 Rupees over the course of two weeks.

I called their customer service today to see if they could help me get my money back, but they flat-out told me they couldn't, but they could offer you other services like movers and packers, cleaning, painting, etc. at a lower cost.

I requested a refund of my money and an extension of the validity of my so-called "relax Plan" for the next two to three years from Priyanka's supervisor, but he refused, claiming that the plan's validity is only for 45 days. He had no interest in the issue or the problem and was only trying to protect Priyanka.

You can see how disappointed people are by these Nobroker people on Twitter. Although I am willing to take this to a consumer forum, I'm not sure if I will ever get my money back given how things operate in India.

Please do not trust these guys even if you see some good reviews, I repeat DO NOT TRUST these useless, lazy, incompetent, unhelpful people. WORST EXPERIENCE EVER!

As per our discussion ( 2 weeks back) you are supposed to clear the dues in 2-3 days and I agreed to reactivate the property and get the new tenant by November, in that condition I agreed to let go of my rent for the month of October. But nigher you cleared my dues nor got any tenant, So I would like to get the pending RENT + ELECTRICITY BILL + MAINTENANCE to continue the service.

I took the NoBroker service and paid the money to deal with this type of situation. But after taking the service from NoBroker I lost almost INR 57, 400 ( Two months rent INR 17, 000 X 2 + INR 6000 NoBroker fees + Electricity bill INR 2700 + INR 900 NoBroker service charge + Apartment damage fix INR 13800) .

If a tenant left without paying the rent and dues and owner is suffering because of that then what kind of service you have ?? Why someone will pay you ??

Please clear all my pending dues first so that we can discuss further.

I have made a payment of INR 49, 999 dated 15th Nov 2022 at 7:03 AM from nobroker.in. Today it is already more than 48 hrs and money has not been credited.

When had chat with customer support, they only give copied and pasted answer that "it will be settled in 2 working days" and nothing more.

My details
Name: Suman Gurung
Number: [protected]

I'm 100% sure there isn't any coordination with the NO BROKER team. I'm not sure what the design manager and sales manager are doing. I'm surprised to see a response and can challenge anyone to the quality and intensity of light. It's not standard, including the false ceiling painting and finishing, which wasn't the one promised.
I have to pay for a service and in return face so much exertion and harassment, then what's the point of hiring an interior designer? I'm thinking of withdrawing and asking to return whatever I paid, as there is no point in progressing if there is a lack of agreed commitment, ethical issues, and so much stress to even get a response.. NOT ONCE after agreeing all details none has come back though they know site is at fault and it is delayed for 46 days
don't even have an escalation matrix, and none has returned, not even on an invoice for what I've already paid. Is this what No Broker promotes, or their lack of customer service, will demand full compensation for what I paid for and even the excess and fake values offered so far?

I had recently purchased their Basic plan for rs 1499.00 and I feel terrible to say that I am not only disappointed with their services but let down by their services. There were multiple relationship managers assigned over a duration of 90 days and they hardly assisted me regarding the services. half of the time they were on Off. Upon that I should call back and find out about the follow up, I used to feel that I was RM and they were my customers.

The contacts which was forwarded so far is irrelevant and few are outdated also. They in fact forward the junk. We have been repeatedly asking for our refund but they manage to ask apologies and continue with cheating and false promises

RM's Senior manager promised about plan extension, but denied it later.
Infact, out of total of 50 contact numbers, I hardly used 12. remaining 38 were useless, no leads. no contacts, no support, no apology, nothing!! that's No Broker for you to summarize

I have booked household movement for car and household 2 months back

I have been asked to put 10 liter of petrol before at source location, My car was half tank full with approx 20 liter petrol, the delivery person asked me that he have to fill the petrol when I countered him about 10 litre clause then he said ok but when i received the car the petrol tank was nearly empty and I was worried if the car will reach yo the nearest petrol station or not but I ignored the issue which was my mistake

Now comes the big part, we reported a lot of major household items damaged to the movement manager Aparna ( just to ket you know that we ignored many small damaged )

Movement manager assured us that she has escalated the issue and will get it resolved as early as possible and keep asking for giving her good feedback which I refused before the resolution of my issue.

That too I paid 9000 as insurance amount

She kept calling me couple of more times.
Now whenever I tried to reach her everytime she is busy on other call and never calls back.

My sofa cum bed was broken
Dining table was scratched
Almirah has a big hole
Dinner set is broken
Night shade was broken
Bicycle was scratched and so on

This is the first time I choose nobroker and Mine is a transferable job and would never take service from nobroker either I would sell my stuff and buy new one at new location.
For detail of the matter you can check
Bookingid hspm-4474387

Request you to please stop fooling people, we work hard to earn money

I am an owner and had taken a CPMS plan from NoBroker.com. Details =(CPPUN13774 || Owner || Papiya Debnath). Paid 6000/- for the same.

I have faced several issues in last 3 months:

1. Point Of Contact is not available to pick up the call when needed, even after promising they will call I don't get a call in urgent matters.

2. Need to follow up at least 20 times before getting something done which is part of the CPMS plan. Ex: I had booked an inspection appointment but nobody came to do the Survey on the confirmed day or after that even when I called at least 10 times. I had to complain on Twitter to get the survey done for my home. Proof: https://twitter.com/pdtmp/status/[protected]

3. Latest, they are not providing the rent & the deposit they collected from the tenant though as per their plan they were to provide it to me by 10th of the month. I have email messages where this is all agreed mutually.

4. Complaining/escalating about any of these doesn't work through their escalation management team or customer care. Proof: Ticket #14183001, Ticket #14183003.

I am waiting for a long time now and fed up with their Service. I would like to cancel my CPMS subscription with NoBroker. I need them to refund my money:

The deposit provided by the tenant - 30, 000/-
The Rent provided by the tenant for the month of November - 21996/- (The rent is 23400/- which after deducting 6% of NoBroker charges becomes 21996/- for the owner)

It has been very much frustrating/mentally tiring process for me to follow up and waiting for response and nobody listens/responds. This is harming my well-being and damaging my health.

Please help me in getting refund from NoBroker and restore my mental peace and health.