NoBroker Complaints & Reviews

Hi,
I believed noBroker is a professional organisation and purchased this plan. But you people never found a tenant for me. In fact you people scheduled useless tenant visits where most of the cases they don't com for visit. I also escalated this once to the grevience email id. Now I got a tenant on my own. Now you people are not giving back my refund ans rejecting.
Give me back my refund. I have left with no other way than putting about this SCAM ON SOCIAL MEDIA.
Behave professional and give back my refund.

Hi,

I have taken CPMS service from which rental service offered by no broker. In which they will be managing my property after agreement is done.

In which I have paid Rs 6000 for the service. I have been informed by no broker agent that if you are not interested or you are finding the tenant then we will
Refund the payment.

I am not happy with the service as I have done multiple follow up, they are not repspoding after I have paid the amount.

So I decided to find my own tenant as the agreement was not done and not going for no broker service the reason are listed :
I have called no broker may times but no response .

Reason:
I tried to reach no broker but no action / response.

No visit for checking .
No coordination.
No key collection.

I have arranged for .everything

If I have to arrange why should I pay for this service to no broker .

I am not interested for this service, request requested no broker you to refund my money as the agreement was not done and I have found my tenant.

but till today there is no reasponse .
Request kindly intervene and sort the issue .

Regards,
Manish Nair

I Sanjeev Yadav from Jaipur, I checked the rent payment from 9 to 11th December 2022, whose bank settlement time was 24 hours, but after 5 days the payment was neither refunded nor settled in the party's bank
Mob. [protected]

I have done rent payment through NoBroker twice, but there was a failure in both cases and reason cited was account details do not match

However on both occasions the charges of Rs 551 were not reversed. If the payment was not successful, why deduct charges.

100% amount MUST BE REFUNDED.

We are living abroad and having a property in Bangalore. We purchased "Comprehensive Property Management Premium Service", on Aug 27th, 2022, from NoBroker employee Sapna Pandey by online payment of Rs 24, 999 (Transaction ID 20220827111212800110168622279878026, Order ID[protected] guaranteed tenant within 60 days, and property management services 3/5 years.

NoBroker failed to provide any tenant within 60 days as mentioned in the agreement while selling the CPMS plan. NoBroker employee, Santhosh Chavhana also forces us to share our Income Tax and sign on papers which were never disclosed while selling the CPMS plan.
On Oct 19th 2022, Santhosh Chavhana had emailed “Sorry, we can't provide the tenant…”.
Upon expiry of the plan, without any tenant, we asked for refund which was part of the agreement. NoBroker employee Sapna Pandey stops receiving phone calls, which we call NoBroker office, they will never hand over the call to Sapna Pandey and since we are living abroad NoBroker is telling they will not refund the amount.
We have been cheated by Sapna Pandey and Santhosh Chavhana online by collecting money online from us giving false assurance over email and thereafter not receiving call. All transactions are matter of Bank record and falls under Cyber crime law.
We want refund of the amount Rs 24, 999 since NoBroker failed to provide tenant and has not provided any property management services agreed 3/5 years.
Beware of transaction with NoBroker they are looking for property owners living abroad and selling plans in order to cheat.

Myself currently living out of India took NoBroker Home Renovation services on 1st week of October 2022(Only for Kitchen and some other minor fixes) in my Bangalore Apartment .

Since I purchased, They increased around 15% price hike in final quote . As on today(6th December) they have not finished their work and I am keep chasing them!
Entire team was super unresponsive from the starting point of time which is leading by Teju(relationship manager) and Riaz (Project manager) . They are very unprofessional in every means . After communicating many times I have not received any work plan or any definite time line to finish the entire thing .

Took most of the measurements wrong in kitchen shelves, shelves are not fitting properly with poor quality of material . On top of it they damaged my existing wall, granites and kitchen sink and putting charges extra !

Not keeping any of the promises has been made by the team .

I did several escalations within company to take care of my concerns which did not work. . Nobody responds .

No brokers packers and movers called me and booked for my house relocation. The night before the shifting date at 7:30 they called to tell me they cannot provide the service. They had 5 days in between to inform me of the same, they didn't. On top of that the sales reps were just so cool savour the whole issue and didn't even bother to help in any other form. They have not even refunded the booking amount yet. Pethetic service No brokers and everyone should know about this.

It's been a month since i paid for an agreement to be made. Very promptly no broker kept calling me and charged me for the service. it's been more than a month and I've emailed them 20 times and called many times and begged then to send me my agreement but they dont. they gave my FALSE time commitments and lied to me about sending the agreement copy. but nothing was ever recieved. there are team members by the name of Vaishali and someone else who keep lying and lying.

Worst service provider. Damaged my goods. Broke my shoe rack and took such a hefty amount and on top of that the laborers took 1000 rupees extra. Movement manager doesn't work. Doesn't pick up calls to assist. Terrible experience. Please guys don't book services from them.

Dear Team,
As my name is shipra I have booked the no broker movers nd packers and given the advance amount to your no brokers. But due to some reason I'm nt able to shift right now I just requested to your team pls refund my amount. Once I finalize the date of shifting I'll again make the payment but they dined to refund my amount.
Request you to please help to resolve the same
Shipra
[protected]

Money back plan Worst Services by No Broker
They don’t receive call. Azeem- FLOOR SUPERVISOR, was the guy who assured me to take the plan and repeatedly called me to take the plan. Said you can reach me Amy time. Last two days I am trying to contact him but no response I have received. They have vanished after all commitments.

Below is my review

3 relationship manager changed in 3 days

Commitment of showing apartments by relationship manager. Still not a single Apartment shown

Insufficient images of properties

Car Parking Properties not Shown

Wastage of Time

While taking money you guys say you have so many properties matching requirement. The reality is something else.

Relationship manager says the owner of properties doesn’t receive calls that is why they are unable to show property.

More excuses yet to come

I have listed one of my property on NoBroker in Night 28/11/2022 and deactivated it next morning.

But since today I am getting calls from brokers. On further investigation I found that they have got my lead from the broker natwork where I have never list my add.

Thus, it's clear that NoBroker is selling my PII to other vendors.

Thus, I request people to be safe from such scam and I further proceed with filing a case for selling My PII to other people's ..

I have paid No Broker 25k for finding a tenant to my property at bangalore and maintain the same for a period of three years and after my initial payment they claimed to have finalised the tenant and asked me to pat 8000rs for charges based on inspection report and after paying that they didnot complete the repairs and over that they stopped responding to email and phone calls.
Now i am left to fend for myself and am cheated by no broker for not providing the sevices mentioned initially when i made full payment for the contract.

Hi,
I am a property owner in blore city given to nobroker. Com for property management ref id CPBAN8199

1) Their relationship managers like Miss Netra either don't respond for 3 weeks or resign and go. Same thing with alloted field manager. Fedup with delayed response after leaving message on their landline numbers, I had served emailed " Termination of contract "
2) also informed them my Tenant Miss Shruti who is getting transferred out of station on 30th nov 2022, needs to be returned her portion amount of Rs 21000 deposit kept with nobroker. Com
3) Informed them that new broker will arrange repainting, repairs etc and charge the bill to outgoing tenant shruti.
4) Mr Krishna kant had called me few days ago promising the refund, after that nothing happened
5) manager Nethra who was not responding since 3 weeks to me, then shot email to my tenant Miss Shruti, asking her to do repairs n repainting in furnished flat, nobroker will then inspect it n refund 21000 after that.
6) There is no response to further calls, emails of both myself, and my Tenant Miss Shruti by Miss Nethra, nor is too management of nobroker bothered to intervene and resolve the issue with their brand reputation at stake.
7) Now it's been few days we both are running pillar to post asking for 21000 refund to my tenant.
Sincerely,
Rohit
Mob [protected]
Staying out of station

HI,
I have booked packers and movers on november19th for movement to be done on 25th november with the help of one of the executives. He called me on the day and took all the details about the items to be shifted. He booked the order and I paid the advance amount. Today 25th november on the shifting day the packers and movers did not reach the place on time. After multiple follow ups it was assigned to a different team. The other team mentioned the vehicle booked is small for the number of items and are charging extra rs2000 for a bigger vehicle. SInce it's the movement day I have already taken leave from the office for shifting. Nobroker made the mistake of booking the wrong vehicle and also delayed my shifting. Why is the customer liable to pay an extra amount? I request rs2000 refund from nobroker side for the mistake that happened from your end.

NoBroker has cheated me. They have been unprofessional unethical. Gave assurance of profession home packers services. But they lied. They informed would send big furniture truck for shifting of furniture. They sent tempo, with plastic cover, destroyed my beautiful plants, dumped furniture one over other and damaged my furniture. they told will use good quality packing material. They used torn, damaged, dirty stained foam and destroyed furniture. Pls refund the entire amount.

They cheated me - gave promise and tall claims that would give profession service for shifting furniture from Pune to Mumbai. Large furniture truck would be provided and good material for packaging our home furniture.

Tempo was given with plastic cover which was huge shock. we could not do anything. Old torn dirty foam was given for packing. No buble wrap. They damaged furniture due to dumping furniture one over another. Destroyed my beautiful plants.

My experience with Nobroker:

I started looking for homes on November 12th, 2022, and I tried websites like Nestaway, Housing.com, Magic Bricks, 99 Acres, etc., but even after 2 weeks of persistent and thorough searching, I was unable to locate any desired location within my budget and preferences. Pankaj Prasad, a "Nobroker" salesman, finally got in touch with me. He sold me the Relax Plan for 4100 Rs/- (including GST), assuring and promising that my "relationship manager", an "area specialist", would give me priority and special consideration. I, like a fool, fell for his pitch, believing that I wouldn't have to pay high brokerage fees.

Priyanks Mehta, my relationship manager, proved to be incapable. She sent me five properties in Bangalore's JP Nagar and BTM Layout the day after I purchased the "relax Plan, " but I didn't like any of them, so I called her and explained my housing preferences. She then called me back. My budget was 20K, which isn't too much to ask for a one-bedroom apartment with a modular kitchen, a balcony, and pet-friendly accommodations. After that day, she didn't follow up with me or send me additional property options. Due to her lack of interest, I was the one who used the app to look for houses, contacted the owners, and visited the homes.

She claimed that she would transfer my profile to the priority team when I expressed how urgently I needed to find a home in the week ending November 19th, but that was obviously a lie. Nobody got in touch with me or offered to help. When I got angry, I told her I was going to be homeless in a week. She responded by saying I couldn't find a pet-friendly house, which is strange because I've lived in three rented homes in Bangalore and none of them had any problems like this. After I gave feedback on the app, she completely stopped trying and only sent me one or two options.

Finally, I had to go back to housing.com and go through a broker to get a deal, and I had to pay the broker's fees on top of that. I simply can't believe I gave these con artists 4100 Rupees over the course of two weeks.

I called their customer service today to see if they could help me get my money back, but they flat-out told me they couldn't, but they could offer you other services like movers and packers, cleaning, painting, etc. at a lower cost.

I requested a refund of my money and an extension of the validity of my so-called "relax Plan" for the next two to three years from Priyanka's supervisor, but he refused, claiming that the plan's validity is only for 45 days. He had no interest in the issue or the problem and was only trying to protect Priyanka.

You can see how disappointed people are by these Nobroker people on Twitter. Although I am willing to take this to a consumer forum, I'm not sure if I will ever get my money back given how things operate in India.

Please do not trust these guys even if you see some good reviews, I repeat DO NOT TRUST these useless, lazy, incompetent, unhelpful people. WORST EXPERIENCE EVER!

As per our discussion ( 2 weeks back) you are supposed to clear the dues in 2-3 days and I agreed to reactivate the property and get the new tenant by November, in that condition I agreed to let go of my rent for the month of October. But nigher you cleared my dues nor got any tenant, So I would like to get the pending RENT + ELECTRICITY BILL + MAINTENANCE to continue the service.

I took the NoBroker service and paid the money to deal with this type of situation. But after taking the service from NoBroker I lost almost INR 57, 400 ( Two months rent INR 17, 000 X 2 + INR 6000 NoBroker fees + Electricity bill INR 2700 + INR 900 NoBroker service charge + Apartment damage fix INR 13800) .

If a tenant left without paying the rent and dues and owner is suffering because of that then what kind of service you have ?? Why someone will pay you ??

Please clear all my pending dues first so that we can discuss further.

I have made a payment of INR 49, 999 dated 15th Nov 2022 at 7:03 AM from nobroker.in. Today it is already more than 48 hrs and money has not been credited.

When had chat with customer support, they only give copied and pasted answer that "it will be settled in 2 working days" and nothing more.

My details
Name: Suman Gurung
Number: [protected]