When someone lends on their website for rent payment and do the transaction, they don't transfer the money to the landlord, instead they ask to upload the rental agreement(at the time of transaction they dont require the rental agreement it is optional but when the payment is done, then rental agreement is compulsory) or if you don't have that then they will eat up the processing fees which you have been charged in the name of rent payment by credit card, and they make you beg for your own money.
Looks like they are running their own government and duping innocent people of their hard earned money, they are charging around 1.5% like nbfc charged interest for lending money. These fraud people are charging interest on your own money.
Reserve bank of India should take severe action against this company and this company should be closed down and all the charges which they have eaten up from the innocent people and government should force them to return the money to the people
Oct 1, 2022
Complaint marked as Resolved NO BROKER CUSTOMER SERVICE TEAM HAS ASSURED TO REFUND THE AMOUNT OF PROCESSING FEES WHICH IS CHARGED TO MY ACCOUNT
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2022
NoBroker Customer Care's response Hi There, a rental agreement is a mandatory document for us to identify if a transaction is legitimate or not.
A refund is processed post deducting the service charges which is non-refundable whenever a transaction is found to be suspicious or unable to provide us with the document. However, we would request you to share your registered contact details so that we can check this further.
Verified Support
Nov 01, 2022
NoBroker Customer Care's response Hi There, we have initiated your refund post deducting the service charge as you have not shared with us the rental agreement that is required to identify the transaction is legitimate or not. Please contact us if there is anything else we can help with.