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NoBroker Complaints & Reviews

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Updated: Sep 17, 2025
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NoBroker reviews & complaints page 31

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S
SHIVANG SAXENA
Sep 20, 2022
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Sir/ ma'am
As the name goes, there wasn't supposed to be a middle person who we have to pay brokerage, but that is not the case.Recently after contacting the flat owner, I got a call from the owner selling the same flat for rent and asking for brokerage.This is about RPS SAVANNAH IN SECTOR 88, FARIDABAD.On enquiring, the broker replied that there has to be a brokerage.
Oct 27, 2022
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2022
NoBroker Customer Care's response
Hi Shivang, that certainly cannot be true as we only have genuine owners, sellers, tenants and buyers in our platform. Under no circumstances, we allow a broker to use our platform. We have a strict background verification process before allowing a user to post a property on our platform. However, we would request you to share your registered contact details so that someone from our team can connect with you over the phone and discuss your issue in detail.
Verified Support
Sep 24, 2022
NoBroker Customer Care's response
Hi Shivang, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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    Avengers007
    Sep 19, 2022
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    I had booked bathroom cleaning with
    No broker. Partner who had cleaned the bathroom have damaged the floor. Such a hard chemical/acid was used that my white floor has turned dark brown. I have been complaining for over 2 weeks but no action has been taken so far. On 3 instances i was being promised that the cleaner will come and will resolve the issue but no one came. No broker agent was in conference when the partner refused to come and clean and was shouting on the top of his voice. He had also cross checked pre and post cleaning pictures. In the picture you can also see that the colour of the pipe of hand shower has also changed. I had spoken to their supervisor and Citi manager but nothing has happened yet. I was being promised that by 19th sep this issue would be resolved bur again no one turned toll now. Such a pathetic service. Citi manager ks Mr Shahid/ Shabid, customer care agent is Kinshukh, manager was Miss Manveen I believe. Can this be taken care of? Cleaner was Janender
    +1 photos
    NoBroker customer support has been notified about the posted complaint.
    They damaged our washroom cammode too ... Very unprofessional staff and pathetic customer service.
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      D
      Devisaraswathi
      from Chennai, Tamil Nadu
      Sep 19, 2022
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      Address: 4/26 pachiappan road east mogappair chennai 600037.near mosque

      Onjuly13th I got into owner relax plan I maid transaction by link sent to me by Mr.Jickson nobroker since 1st transaction failed I tried 2 nd and3rd continously after his advice.later I found twice 6000rs is debited. Immediately I enquired that person he refused and said ur bank will pay within 72 hrs .I've been contacting my bank for a month recently they sent a mail stating amount gone twice into nobroker account only when they release I can be obtained by my bank person to transfer it to my account. I'm contacting almost daily to nobroker but no proper response. And also a person from nobroker said that on Aug 12th 5000Rs is credited by me.i didn't make any 5000Rs payment on aug12th.how is this possible. There is somewhere wrong in this. Please consider this as serious issue and sort it for me.
      NoBroker customer support has been notified about the posted complaint.
      Hi Devi, we always want our customers to have a smooth & hassle-free experience. We would certainly like to do a major deep dive here to understand what went wrong and provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details so that we can discuss this over a phone call.
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        Z
        Zinda Nagrik
        from Jaipur, Rajasthan
        Sep 17, 2022
        Resolved
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        Address: 289, clover park , viman Nagar, pune
        Website: Nobroker.com

        I had spoken with a registered PG owner who asked for money stating that I have to pay 2000 in order to visit the PG. Then he called and said I need to pay the monthly rent which will be refunded instantly. He went on to ask for more money stating that my previously transferred money will not be refunded if I don't pay more. I have paid a total of 52000 to the pg owner which he is now refusing to pay back.now nobroker is not taking any responsibility.
        Oct 28, 2022
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Sep 18, 2022
        NoBroker Customer Care's response
        Hi Zinda, we are taken aback to hear that as we always work hard to provide our customers with the best in class service. Hence, we would request you to share your registered contact details so that we can discuss your issue over a phone call.
        Verified Support
        Sep 24, 2022
        NoBroker Customer Care's response
        Hi Zinda, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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          S
          swaatis
          Sep 17, 2022
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          Resolved

          Address: Hyderabad

          Nobroker organisation has taken advance for over a month and post which we are only following up and nothing is starting.
          We were working with Project Managers - Abdul Amjad khan, Munshi Mohammed Noor and Saket Shukla the City Manager.
          They keep revising timelines, never answer calls (within work hours of 9 am- 6pm) and constantly misguide on prices and quotation. Half information and have no idea of execution since the vendors take care of it and are not allowed to contact you. The amount of time they have hoarded the advance and had zero work done is highway unprofessional and subsequently costing us higher.
          Oct 19, 2022
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Sep 18, 2022
          NoBroker Customer Care's response
          Hi Swaatis, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. Please share your registered contact details so that we can investigate your issue and provide you with a resolution.
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            A
            Abhishek Shekhar123
            from Bengaluru, Karnataka
            Sep 14, 2022
            Resolved
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            Hi, this complaint is regarding my relaxation plan which I took 2 weeks back. When I called the sales person I told them I want 1bhk spacious room, apartment or society and my budget is 15k including maintenance. Locality should be between marathalli multiplex to bellandur. When i took them they gave me a relationship manager. He was sending me 65 flats, out of this only 5 flats were in that location. I raised complaints and called multiple times to customer care that 5 flats are standalone buildings .So out of 65 none of the flats are my choice. He told us that all societies have a 20k budget. This is a serious case as he cheated me by giving a fake promise and not refunding my amount. Please take serious action against it.
            name:- Abhishek Shekhar
            ph no:- [protected]
            Oct 21, 2022
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2022
            NoBroker Customer Care's response
            Hi Abhishek, we always put our best efforts to find a rented property for you. We'd certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
            After speaking with their support they are ready to initiate to refund 50% money.
            NoBroker Customer Care's response, Sep 26, 2022
            Verified Support
            Hi Abhishek, thank you for letting us know. We hope to have another opportunity to serve you better.
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              K
              Kamat Gurudatt
              Sep 13, 2022
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              Address: bangalore

              I recently went ahead and booked nobroker for their movers and packers services as I expected them to be professional and also had a good experience with their cleaning services.
              However it was one of the worst decisions I must have taken. Reasons cited below:
              1) Totally unprofessional as I get a call in the morning at 8:00am(when the vendor was supposed to come) stating that my booking is not yet confirmed
              2) Randomly some boys were assigned and sent to pack my stuff 3.5 hours later. When speaking to these boys, I got to know they were students hired for 100rs
              3) Noone knew to pack stuff and ended up picking and dumping all my stuff. Inspite of warning from us, they behaved rudely and continued to just throw things into boxes
              4) Somehow the boxes were unloaded and everything was again just dumped at my destination address
              5) I have started unpacking and find that a lot of expensive glassware has broken
              6) Even worse, I found that 2 of my boxes are missing. They contain important kitchenware and bedsheets
              7) This is easily worth 12-15k.
              8) Noone from nobroker is responding and all that they do is say we will arrange for a call back
              9) Hoping that somoene senior is looking into this and will help get this resolved at the earliest
              I am reachable on [protected], [protected]@gmail.com
              Nov 4, 2022
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Sep 14, 2022
              NoBroker Customer Care's response
              Hi Kamat, we continuously endeavor to provide our customers with a delightful shifting experience. In any case, if there is any deviation, we would certainly like to have an opportunity to make up for it. Having said that, we have highlighted your issue to our team and we will certainly provide you with a resolution asap.
              Verified Support
              Oct 01, 2022
              NoBroker Customer Care's response
              Hi Kamat, we understand that our team has been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                S
                shekhar jajodia
                Sep 12, 2022
                Resolved
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                Resolved

                Address: INDIA
                Website: www.nobroker.in

                I used a REnt Pay option through NoBroker Application. Amount of Rs. 49999+589.99 was deducted from my account but transaction failed to get transferred to LandLord account through UPI even after 3 days. When i made a complain for the same, the amount of Rs. 49999 was refunded in 2 days but service charge for a failed transaction was never refunded. They denying it saying its there company policy not to refund service charge what so ever the reason.

                BUT how can i be charged for a failed transaction. Instead i should be paid interest for the amount they kept in there acccount for so many day. THIS IS PURE FRAUD. When you are not capable of transfering amount through RentPay then dont provide service.
                its very simple fraudalent way to earn money it seems.

                A BIG SCAM!!
                Oct 21, 2022
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Sep 12, 2022
                NoBroker Customer Care's response
                Hi Shekhar, a refund is processed post deducting the service charges whenever we find the transaction to be suspicious and you are unable to provide us with the requested document in order to identify whether the transaction is legitimate or not. However, we would request you to share your registered contact details so that we can check this further.
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                  G
                  guptapk10
                  from Chennai, Tamil Nadu
                  Sep 12, 2022
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                  Address: Banglore

                  My property was not let out by No broker in 60 days . and They have not returned my money..
                  I feel i got cheated by No broker .No one is listening to me ...They are passing ball from one team member to another ..and RM is saying it is tenant back out case without finalisation of tenant sgreement how they consider the interested person as tenant ...They have assigned one interested person as tenant he paid token money of 5000 i refunded the same as he was not agree to multiple points in normal rent agreement .No broker stopped giving service before completing the tenure of the plan 60 days and finally not refunded my money after 60 days .
                  NoBroker customer support has been notified about the posted complaint.
                  Hi There, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                  Hi There, we understand that our team have already been in touch with you and explained to you about your issue. Hence, as per our terms & conditions, you are not eligible for a refund. Please let us know if there is anything else we can assist you with.
                  guptapk10's [Complaint's author] reply, Sep 20, 2022
                  I have not received refund as per the plan and no broker has not rented out my property. Tenant was not finalised and No Broker has stopped the service.I have not received proper response .please response here what service you provided ..how you are claiming that you find tenant for me.
                  guptapk10's [Complaint's author] reply, Sep 30, 2022
                  Not received reply how tenant was finally searched by No Broker, any one can understand that tenant was not provided by No Broker in 60 days time .Please respond what benefit, I received for which they charged me .Field Officer, RM every one is knowing that tenant is not finalised then why I will not get refund?.Please explain here only so I can understand this is not a case of refund.RM Charu Prabha has left without providing tenant and Field Officer was not in touch with any RM so not refunded my key, all these are proof that tenant not finalised
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                    9
                    91Ankita
                    Sep 11, 2022
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                    Address: Gurgaon sector 104

                    The service was availed on 28aug 22, where I communicated about the damage done to the goods while shifting to the service manager & labourers & they agreed that it is done by them . The very next day I spoke to Ankita about the over all damage done & the experience given -, I expected a call from them for how to go about the claiming damages as they have charged 500 inr extra as insurance for goods before shifting. But no call or email received from them .
                    Issues : it was agreed 30 cartons but 15 cartons were given for shifting
                    The vendor did not bring their own cutters or scissors for packings
                    They started from 10:30am and finished by 11:30 pm in the same society distance from one tower to another was 350 meters they were very slow. Around 11:30 pm we did the payment & showed them the damages.
                    On 29th aug I informed Ankita from no broker that about experience but did not got any revert/ actions
                    This is totally harassing the customer
                    Need explanation & compensation for this situation done by them .
                    Nov 4, 2022
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Sep 11, 2022
                    Updated by 91Ankita
                    Today I called them again & they are still checking it
                    Verified Support
                    Sep 12, 2022
                    NoBroker Customer Care's response
                    Hi There, that's certainly not the kind of shifting experience we would want you to have. We would request you to share your registered contact details so that we can look into your issue and get it sorted asap.
                    Verified Support
                    Sep 28, 2022
                    NoBroker Customer Care's response
                    Hi Ankita, we understand that our team have been in touch with you and addressed your issue. As discussed, your refund of the compensation for the damages has been processed and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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                      A
                      Abhinaya_S
                      from Chennai, Tamil Nadu
                      Sep 10, 2022
                      May 7, 2024
                      This thread was updated on May 7, 2024
                      Resolved
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                      Address: Chennai

                      Hi Team,

                      I used the nobroker account for transferring the rental through credit card. On 1st Sep 2022, I transfer the Rs 25295 (include process fee + GST), money was deducted from Card but transaction was declined I error message that " "Our site engineer is working on the error" and amount was not transferred to House owner. I thought money was rollback automatically, So I do the transaction on next day and the amount was successfully transferred to owner, But the transaction I made on 1st sep 2022 has not rollback yet. But I am not getting any response from nobroker team. Please help me to my refund ontime.
                      +1 photos
                      Sep 11, 2022
                      Complaint marked as Resolved 
                      They initiated the refund. Thanks for your help.
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 11, 2022
                      NoBroker Customer Care's response
                      Hi Abhinaya, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check on this and provide you with an update asap.
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                        S
                        Shweta Pandey
                        from Gurgaon, Haryana
                        Sep 9, 2022
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                        I have not given permission for your manager or any person to sell my number and details to brokers/ shifting agencies/ tax agencies.

                        Yet every minute i am getting calls telling me that Vikas from nobroker has passed my number and details to them.

                        This is breach of privacy.
                        Your useless services are not required and yet you have sold my personal information for your benefit to the agencies that advertise on your platform.

                        Already dropped email on the same email id which has been conversing with me on movers and packers services.

                        Stop the nonsense.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Shweta, at NoBroker, customer's privacy is always our primary concern and we take it very seriously. However, we would like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can discuss your issue over a phone call.
                        Hi Shweta, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
                        Ha Ha ha...you are there only to steal Data. Can you take responsibility for any data leakage, in writing so that it can be used legally if you ever have found to have done so?
                        NoBroker Customer Care's response, Sep 25, 2022
                        Verified Support
                        Hi There, that's absolutely not true as we never do any such thing. Customer privacy is our utmost concern. Rest assured that all data are completely safe and secured on our platform.
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                          H
                          Hawaldar singh
                          from Bharatpur, Rajasthan
                          Sep 8, 2022
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                          Amount of 20236 rs from my credit card deducted 3 time at the same date 02 sep 2022 . To nobroker technologi Bengaluru
                          +2 photos
                          NoBroker customer support has been notified about the posted complaint.
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                            G
                            Gopinath Naiker
                            Sep 8, 2022
                            Resolved
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                            Resolved

                            Not able to view owner details in spite of being paid user

                            Address: Bangalore

                            I am not able to view owner details In spite of being paid user. When I call customer care they are not able to sort the query they keep on telling me that it will get resolved as soon as possible.. I have been facing the issue to past 1 month and they are not able to resolve.. They are very ride and casual in terms of service...
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                            Nitesh Katariya
                            Sep 6, 2022
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                            Address: Pune

                            Material is damaged during my shifting.
                            My washing machine stand marble is broken. I have sent them broken marble images, packing list & lr copy.
                            But no response & denial from no broker end.
                            NoBroker customer support has been notified about the posted complaint.
                            HiNitesh, that's certainly not the kind of shifting experience we would want you to have. We would request you to share your registered contact details so that we can look into your issue and get it sorted asap.
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                              S
                              Saurabh445ster
                              from Mumbai, Maharashtra
                              Sep 6, 2022
                              May 7, 2024
                              This thread was updated on May 7, 2024
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                              I have discuss with noBroker team and mark the mail also but he is not responding.

                              FYI..

                              Dear Team,

                              As discussed over the phone and after receiving my car was not in good condition. I was doing service in Noida and internal clearance also doing before handover my car to your representative but after receiving my car was not in good condition.

                              The fault was found after receiving my car as mentioned below.
                              1) Internal dashboard and seat were dirty.
                              2) Battery was broken and it is not working.
                              3) A/C is auto cut.
                              4) Spilt in co-driver seat and back side of the car.

                              I want my car as the condition was handover to your executive.

                              Households items Mumbai,

                              1) Almira glass broken and side damage.
                              2) Plastic chair broken.
                              3) TV screen showing red lines
                              4) Some kitchen item is damage.
                              5) AC not fitted yet – will confirm after fitting.
                              6) Trolly broken
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Saurabh, thanks for sharing your contact number. We have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                              NoBroker Customer Care's response, Oct 24, 2022
                              Verified Support
                              Hi Saurabh, our team had word with you, and informed you to share the repair estimation invoice for the damages, so that accordingly we can proceed as per that. You agreed, you will share, once you share the bill we will be able to resolve the issue post speaking to you. As we have not received any update from you, hence closing the ticket for now. We will work on the same, once we receive the details.
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                                Ramu229
                                Sep 5, 2022
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                                Nobroker — Constant mental harassment
                                Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction
                                +2 photos
                                NoBroker customer support has been notified about the posted complaint.
                                Sep 05, 2022
                                Updated by Ramu229
                                Help me
                                Verified Support
                                Sep 06, 2022
                                NoBroker Customer Care's response
                                Hi Ramu, it is never our intention to disturb you with our phone calls or messages. We'd request you to share your registered contact details so that we can get this fixed asap.
                                Sep 06, 2022
                                Updated by Ramu229
                                I'm afraid to give you number as you are constantly harassing me mentally
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                                  Ramesh229
                                  Sep 4, 2022
                                  Resolved
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                                  Resolved

                                  Just visited their payment page and they have called me a hundred times with nonstop SMS. This is written without jurisdiction
                                  Sep 4, 2022
                                  Complaint marked as Resolved 
                                  Constant threats
                                  NoBroker customer support has been notified about the posted complaint.
                                  Pfa

                                  Constant mental harassment - Comment #4046565 - Image #0
                                  Constant mental harassment - Comment #4046565 - Image #1
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                                    U
                                    from Bengaluru, Karnataka
                                    Sep 4, 2022
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                                    Fraud Listings, Money Scam

                                    Address: Bangalore

                                    I had taken a "relax plan" for INR 3499. Given the dearth of economic houses in Bangalore, this seemed to be the only option.
                                    In 25 Aug'22, I found this house http://nobr.kr/sv/fPrgL5. The rent for 2bhk fully furnished Bridage lakefront flat came at unbelievable 25000 rent and 55000 deposit.
                                    It was too good to be true, so I asked the relationship manager to verify the account. There were no responses. I was too desperate for...
                                    +15 photos
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                                    Annajntu Anna
                                    from Hyderabad, Telangana
                                    Sep 4, 2022
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                                    I have booked no broker packers n movers by paying advance token amount, got a mail that movement manager is assigned. But to my surprise I cannot find any details of my payment in the app. They even say they too cannot find any booking on my number and email. Even after sending the payment details and movement manager assigned mail attached, they are not responding.I was supposed to move the next day but bcoz of these guys I had to cancel everything. Just as a response to your mail/complaint they say sorry for trouble n ask for contact details again but will not respond whatsover. I even posted in Twitter with the attachments but no response.
                                    NoBroker customer support has been notified about the posted complaint.
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