NoBroker Complaints & Reviews

I have made a rent payment of 30000 Rs on 25 th June 2022 and they charged me 30350 for that .They found my transaction suspicious(I already done 5 rent payments with them successfully) and asked me to provide latest rent receipt that I don't have.
I requested them to cancel my transaction and as per their policy they will refund only 30000 rs(still in progress) and 350 they will take for even cancelled transactions

I feel like they are looting customers money and making profit on that
I will never do any transactions on nobroker again and never let my people do on that

I was paid rental payment on 11-jun-2022 amount of rs 75000 (rent 75000+ fee750=75750) and con fee 750 total 75750, however the same got rejected due to name mismatch. They refunded only rental amount of rs 75000 only instead of rs 75750. I called customer service many times that want to know the exact reason but no response received till now. They hearting me a lot. I have attached invoice copy FYR.

I humbly request you to kindly investigate and arrange to provide the remaining amount of rs 750.

Thanks in advance

Regards,
Rafique

Mr. Makhajankar Suresh Pratap and Mr. Sukale Ajay Pandurang have purchased a flat from nobroker.com by the recommendation of the executive manager Mr. Nikhil Satam and Akshay Phanse during the purchase promised cashback amounts of Rs 30, 000 and 15, 000 respectively. But as per the word we haven't received the amount.
(Mr. Sukale Ajay Pandurang has purchased a flat by the recommendation of Mr.Makhajankar Suresh Pratap through nobroker.com. So they likely receive 15, 000rs from nobroker.com.)
Mr. Nikhil Satam nobroker executives are not receiving my phone calls and msg.

Service booked 10 days ago for rental agreement, biometric done on 19 June, no agreement received, no call pickup by customer care, no email revert, now even order shows cancelled without any intimation but money also not refunded.

No [protected]
[protected]@yahoo.com

I was promised a refund of ₹2360/- based on which I replied on my earlier Complaint and it has gone to resolved status.
Please change the status of my earlier complaint to FRAUD.

My plan was downgraded and I was categorically promised refund of ₹2360/-, refund received is ₹1770/-.
The Sr. Lady Kavya now gives new stories on raised cost of the other plan and she thought something but something else happened.
It’s so difficult to accept mistakes and take responsibility.

While downgrading they activated a fresh plan then corrected, then apologised, comedy of errors is in the DNA.

It’s a hopeless bunch of people who clearly do not know what’s happening, not a surprise the consumer trust is nose diving and they don’t have relevant properties anymore.

Relocation details of your movement HSPM[protected] on 06/06/2022

Used their service for relocation and Following for last 10 days.. Not getting the invoice from no broker... Don't know the reason..

Relocation details of your movement (HSPM[protected] on 06/06/2022

All the shifting done, but no broker not sharing the invoice for last 10 days after continues follow up.. Don't know the reason.. Are they do some...

On 3-June, goods (Household items) were picked up by Movers and Packers and they were supposed to get delivered to Bengaluru within 7-10 days.

But even after almost 20+ days, there is no delivery and no ETA. Each time we reach out to the NoBoker team, we are getting a new false ETA.

I am having 02 small kids and my entire family are all suffering due to this delay.

I can’t wait for more, need the entire amount to be refunded alongwith the insurance claim plus the compensation for this harassment

This very poor and pathetic service from your company.

The below mail thread and multiple follow-ups with customer care with no resolution.

Regards
Suraj

No broker didn't provide the invoice for the movement service availed.

We were about to let out our 2 BHK house in Bangalore and as a normal process we registered our house details in various online platforms like Nobroker, Magicbricks.com etc.
Surprisingly, no broker team pushed us to go for the Money Refund scheme of theirs in case the property is not let out by them in 45 days. Initially they said they were not working in the Nelamangala area and later they agreed the same will be taken up.
I had a separate discussion over the call with their operations manager too, listing by requirements. The only condition was the house has to be let out to a vegetarian family. The Nobroker tam agreed to all we said and once they took the money there was absolutely no leads given and 2 leads given to us was such a fraud that they used to cancel the appointment in the last minute.
When we approached to take the refund, the entire team has the audicity to say NO to refund. Sucha a fraud company that they dont stick to customer promises. Teh entire team is fake and no one comes in person. The entiore team is behind taking moeny from the customers. Please dont ever get into any of their false promises

This complaint is regarding the unauthorized transactions that took place using my Citi Bank credit card on 17th June 2022 through NOBROKER RENTPAYMENT.
Below is the SMS from Citi Bank .
Rs. 20, 074.60 spent on card xxxx on 17-JUN-22 at NOBROKER RENTPAYMENT. Limit available=Rs. xxxxx. If not done by you, click www.citi.asia/XXX?cn=xxxx
I got mails from Citi Bank alert too.
Please note that I have neither participated nor authorized the transaction that is mentioned above. The transaction took place completely without my knowledge and the card was in my possession at all times.
I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
Kindly help me in this.

Hi Team,
I had a deal with Nobroker, the inspection officer came to location and done with the inspection and submited all dc and images to there concern team, and i got quatation, i informed them twice, that vechile is not going to enough but they said, it will enoug for all itmes, and i insist them to double check and do one more time inspection. but they said its okay, so based on there commitment i paid token amout, now in the last moment they charing me triple Direct 10, 000 to 30, 000/- rupees, And i had a conversation with Ameer - Assitant Manager and Nikhil Suman Unit Lead, And i explained all the situation, packing and shipping date is June 18th 2022.
Please let me know what do i have to do now. Its look like Scam to get more money from customer's.
To dicuss more on this, please feel free to reach me at [protected].

Hi Team,
I had a deal with Nobroker, the inspection officer came and done with the inspection and i got quatation, i paid token amout, now in the last moment they charing me triple, Please let me know what do i have to do now.
To dicuss more on this, please feel free to reach me at [protected].

This is with great regret for opting for nobroker.com for renting our house as we had a very very bad experience.
Nobroker was always between us as a third party, while showing property, giving keys, paying advance, deposit and rents every month.
We were never in contact with the owner for anything at all except Nobroker.
Our 11 months of tenure was suppose to end on 31ts of July. But, on April 24 we get a call from...

Flower plot missing not delivered...pls get refund amount of 5 flower pot...

Highly disappoint with the service no co ordination with driver and vendor... I am managing both of them very very poor service they are shifting from 5pm then 7pm then now 10 pm late night ...if not possible then y they commit to deliver on today...

Driver is calling again again address already provided... Highly irate... Zero co-ordination with no broker

I was promised that I will be refunded my money back under the 'Owner Super Money Back Plan' if no broker fails to find a tenant and if I get the tenant by myself. They rejected my refund saying it's due to a mismatch, as they agreed to 24, 000 but in Rental Agreement 23, 000. However, it was clearly told to them that my rental price advertised was negotiable. Not only they didn't present any potential tenants and also they are giving an unreasonable justification when its time to pay the refund amount saying because of the Rs. 1000 mismatch they will not be able to process the refund.

I have availed the demolition in kitchen and bathroom and renovation. No project supervisor to monitor.. and labor doesn't his own way. struggling to follow up and spending my whole day at site, because of no proper communication between NOBROKER supervisor and project manger with labor person. HS-2666789 is the quotation number. If service cannot be provided then say no... but don't say to adjust for whatever is done.

Since 9 days I’ve been harassed with your below average service by RM Vilas Patil, firstly he never bothered to understand my requirement properly, suggested properties which were not relevant. Complaint to his supervisor Shahbaaz twice, he assured of action but all hollow promises.
Vilas patil kept calling, assuring, suggesting mostly irrelevant properties. When I liked a few he could get reverts from Owners, he could not even provide basic details of lift etc twice.

On 11th he said your requirement is for family, I heard the original call and now I can suggest better properties. What he suggested were properties 10kms away from the area given and others he suggested were without lift on 3rd floor which was again different from my requirement.

When I spoke to Shahbaaz he said the property is clearly listed as without which he wasn’t sure why Vilas Patil could not notice.
See messages where Vilas suggested property which was 9.8 kms away which Vilas claimed as 2.8 kms away. Another message where I asked for the 3rd floor property, he never bothered to reply.

From that day, 11th June there was no communication. I asked for Supervisor to call on 14th and finally Today supervisor Shahbaaz called at around 4:30pm, after 2 days of request. He turns around and says your requirement was not properly given and therefore we could not service.

Never seen more irresponsible service, this is just a scam where even when you’ll don’t have properties and service capabilities in the concerned area you still get customers enrolled with a promise and then can’t deliver.

I have all the messages with Vilas to show the irresponsible service levels, there are calls also which if recorded can be heard.

Last week a lady called for feedback and listened patiently, said will take action and get my money refunded, but as expected never came back.

Take action, refund my money and spare me from this harassment.

I moved my household goods through NoBroker on 25th May from Pune to Hyd.

The shifting company (Joyti Cargo packers and movers) did not pack certain items properly as they ran out of the packaging material . They used customers (ours) bubble wrap to pack whatever they thought was fine. This was told to the person in charge and also but they did get additional packaging material. Due to this most of the items got damaged .

After the stuff reached Hyderabad we noticed quite a few boxes were damaged and a lot of furniture had been damaged. Crockery broken . Blanket spoiled due to tape. Dent on the fridge. There is a lot of stuff missing. too

have not experienced such pathetic and unprofessional moving service from any company before. The Move Manager is a ridiculous concept that's not available when needed and takes hours to call back a customer.

***AVOID THEM****

I posted rent ad 12 weeks back, i never subscribed to their spam messages then still nobroker sends me messages to reactivate ad, there is no way to stop such messages.
They should have provided a link to unsubscribe such messages but there is nothing. Please help to stop these spam messages from no broker.com

I have written mail to nobroker multiple times but no use. I even deleted nobroker account, facebook complain no use.

Please do the needful. Thank you so much.