NoBroker Complaints & Reviews

Dear Sir/ Madam,

NoBroker has force closed my Relax plan subscription (Rs. 3538.82) without any notice.
The plan has a validity of 45 days. I was only provided service for the first 2 weeks, after which my subscription was forcefully deactivated. I was unable to access the membership benefits via the app or call.
I have been trying to address this issue to the customer care over the past 1 month, but they just provide false information stating they have escalated this issue and the concerned team would be contacting me,
Its been over a month in this hassle and NoBroker has not been able to provide me with a response. They have disregarded my concern and are onky focussed on making money out of their customers without providing services. This process is not mentioned in their terms & condition, which is a clear violation from their side.
I have all the necessary proofs, call recordings which support my claims.

I wish to receive a full refund as each rupee matters to me.
I have not got what NoBroker promised to provide me.

Please take this matter on priority as there has been a lot of delay on this.

Thanks
Sudhindra Kini G

I had booked no broker packers and movers. Before booking they are promising everything will be uninstall and install. After booking on the day on shifting their partner will call and inform. We won't uninstall fans, tubeligts etc. But sales team promised this to me. When we call nobroker they it is additional cost. Sales team while booking they said remove and fix without extra cost. Things also missing. Worst service.

Someone is fraud to me and the amount was 24947 from my sbi credit card

I opted for owner relax service from No broker which is for 45 days to let out my property. They allocated a relationship manager who will eat your head by asking same questions as verification. I got a tenant who paid token advance & didn’t turn up. Moment I informed No broker that I got a tenant they closed my service. There is no protocol in this company to check whether tenant occupied or not. With lots of difficulties I again reactivated the services as I had validity of 18 more days. RM promised to give tenant and my services will be visible in the App but no response. These RMs don’t share their mobile no’s. This company doesn’t have proper process to track their service and customer satisfaction. Very un professional. They have not addressed my problem at properly but moment I visit the App they call for offering a service. Only focused on revenue and adding sales. Complete lapse in their process and they promise a lot don’t deliver. I wasted my money Rs.3450. They take money but doesn’t follow up.
Am putting the name of the RM who hasn’t delivered as per the commitment
Prateeksh shetty.

I have contacted nobroker.com for rent aggrement, got a phone cal and he said he will send email for payment and once payment done he will get all the details and will send me the draft. I did pay and sent all information but after that there is no call back and no response, they again sent payment voucher even though I told I have paid, they just said we will look and call you back but no luck. online chat representative said they escalated and thats all they can do but no use of escaltion as there is no action taken and still waiting for there call.

Your rent payment NRP[protected], recieved refund email but got refund 20000 instead of 20200, due to incorrect beneficiary name mentioned .but i[censored] checked previous transactions same details updated and amount credit to the same benifisary account. I need full refund else raise disbute on consumer court,
initiated, If its wrong benifisary then you deposit all amount in wrong account previously when i did same rent payment to my landlord...chk or refund full amount

I am facing very pathetic situation from No broker and logistics partner since I have made booking amount.

Someone from No broker named Raghu was handling my case and while asking things before finalization, he had committed me that VRL logistics will be assigned to me but post payment Bharat Movers and Packers was assigned. This was the 1st fraud happened with me from No broker.

My shared quotation was for 23500/- and as per process Bharat movers & packers picked my luggage. Once luggage reached at his godown, now he is calling me and asking for rs. 14500 extra amount to pay for extra luggage. Charges for extra luggage was not at all informed to me, neither this thing was mentioned when logistics partner was picking my luggage. If luggage was extra he should informed me before taking my luggage to his godown, so that I could have cancelled it as asked amount is beyond my budget.

Now when I am stuck in this problem, no one from no broker is helping me. From last 3days I am taking follow-up and making calls but no response from anyone.

This is such a pathetic service provided by No broker and it's a scam to trap the customers. Please resolve this issue ASAP and deliver my luggage. This kind of services was not at all expected

After receiving my household items from Pune to Hyderabad, one of my items (Black trolley) is missing from the items list that I received.
I am chasing No Broker people but no one is helping me.
Also the link they have provided to raise claim is also not working.
This is pure negligence of the people who handled the packing and loading.

Can someone please help in finding my missing item.

Booked the movement in the NoBroker advertisement basis, movement happens on 10th May 22. The concern is that AC was dismantled from the Old house and delivered to the New house. As packers said AC Install person will be visiting in the evening of the same day hence they forcefully asked for the full amount to the GPAY account from the NoBroker link. attached is the snap.
Still now (10th May to 2nd Jun 22) AC Installation is not happening in the new home. Hence I called several times and asked for the reimbursement of AC Installation money 1999 INR via NoBroker.
One time AC Install person called me and recorded the conversation without my consideration, asked why the recording he replied that is a mobile feature. Hence after a few mins disconnected the call on 1st Jun 22.
These are the non-sense happen due to Depression.
Contact Number : [protected]

This company is fraud. When they promised the relocation services, they promised to update us everyday and promised timely delivery from patiala to bangalore. However, now it's been 15 days noone picks up the call and no one is helping us to resolve our issue. It is very problematic we have everything in transit, the situation is worst. This company should be shut and punished for committing such offence.

My payment reference number is NRP[protected].. I have made the payment on 1st June 2022. They have asked for the agreement to upload. I have uploaded the same. Still the payment is not credited to the owner. When I checked with them they said that they need some time to validate the agreement. I have requested them to cancel the payment since it was delayed. They neither refunded nor credited the payment of rs. 20000/-

I have listed my property in a prime location in bangalore for rental. I never got any leads and when I their agent called me to check on the status I have told them to remove my property from the listing as what ever the enquiries I get are from property agents who did not had any clients or fake clients set up by them to pose as potential tenant who come and just take photograph of the property and disappear even though you agree to all their terms. They charge renters via their subscription to show my property as available and share my contact details to them which means they get subscription fees from owner as well as the renter and still do not providing matching properties or clients to close the deal. This cheating continues until owner and renter subscribe to their services. During this tenure they keep calling and send messages asking to subscribe to their other services (painting, rent payment, house cleaning etc., ). Not sure if this can this be reported to cyber crime. I want them to stop bothering me with their fake clients and calls and messages.

My(Girish Routray) property Skanda Sky in Kadubisanahalli was given for rent via No Broker. In this process, I had requested the No Broker team to do some repair work and they had internally enabled the home maintenance team to carry out the work.
The home Maintenance team had shared a quotation of 13540 for installing a few stuffs inside the house consisting of a new water sink(Brand Franke), a Commode seat cover(Brand Cera), and...

Hello Team,

I had a movement date of 30th May from Nobroker. Same city move.

After installation of the AC the technicians caused damage which has resulted in malfunction.

At first the flap wasn't opening, which they claimed it was like this from before. After telling them that even yesterday morning it worked absolutely fine they agreed to fix it.

But the true horror began afterwards. The AC started making a terrible noise continuously. But they kept claiming it's fine and refused to fix it. Also claimed it's old so this happens. ( Never happened when the same AC was moved 2 times, the latest one being not more than one year ago)

After long pestering they started arguing that it's old AC the shipper damaged etc. Still refusing to do anything on this situation which they have clearly caused while installing the AC they finally asked for additional repair stating the shipper has handled it badly which caused internal damage. And also stated since the AC is "old"( quoting this multiple times whenever something goes wrong) while trying to repair some other things might also get damaged, which may cause additional charges.

They also Damaged the wall with unnecessary drilling even after the security guided them before starting the work. Right now the owner of the building is asking for damage repair.

Also while I tried to claim from the app or the website I am getting an error even after several attempts. PFA the video of the sound. Recording and screenshot of the Nobroker App.

After contacting the insurance team they mentioned i cannot claim insurance as the item was unloaded. I called them multiple times.Everytime they say we will get back to you or the call automatically disconnets.

If the Insurance is not valid what's the point of paying amount for insurance. Why should I suffer for Nobrokers mistake
Attaching video and screenshot.
Attaching the video.

Regards

I made a Payment of Rs. 23, 230 using my Axis Bank Credit Card on 2nd May 2022 using "No broker" Tuition fees payment service.
Payment transaction failed on the same day and the amount was debited from my credit card and not credited to the beneficiary account.
After 10-12 times calling, several mail reminders from my side, All your representatives giving the same answer- "we will check status and reply". Today, almost one...

I took legal service (property document verification) from Nobroker and without proper verification they asked me to go-ahead with the property purchase. I have paid advance to the seller. Later I came to know that property is under litigation. Now my money is stuck with seller.
So I asked Nobroker to refund my money. They are not responding to my calls or emails. They are just disconnecting the call. I spoke to several agents (Junaid, Revathi, Ashwin, Sheikh) all of them just disconnect the call.

Hello I am Prajeet Thakur, I took nobroker packers movers service for moving from Noida to Hyderabad. My luggage was loaded on 11th of May and was delivered to Hyderabad on 18th of May.

Consignment details:
Tax Invoice No.:NBTS/MAY/13448
Tax Invoice Date: 18/05/2022
Consignment number:CN-106422
Pickup date:11/05/2022

issues:
1. Three of my packages were missing. 1 AC, 1 Carton and 1 Bucket(with bath accessories). They told me that they will deliver it the next day but I have not received my luggage after 13 days now. I call the vendor daily to get update, everyday they promise that they will deliver today or tomorrow but still my luggage is not delivered.

2. When I asked for estimate at the time of booking they game me an estimate of Rs. 45000 with shared transport vehicle. I specially asked them for separate transport vehicle for which they charged me Rs. 64600.
But they anyway transported my luggage in shared vehicle which actually resulted in lot of damage and missing goods. When I got to know that my luggage is not being transported in separate vehicle, I refused them to pay the last installment(approx 9500), so they stopped unloading my goods and told me that they won't unload my goods unless I pay them the full amount. Having no option I paid them the full amount.

My rent is not transferred to owner..I think they are cheating customers

It's been more than two months and I have not received my money. I have called to nobroker about 30 times and everytime I received answer like I will get my money soon.
I have emailed to grievance officer around 10 times but still no money refunded. Nobroker services are of no use.

I made a request of packers and movers service on 30.04.2022, however it was cancelled on 27.04.2022 which is 3 days in advance.

I am yet to receive my refund.

I have made numerous calls and email requests, but there is no update till today