NoBroker Complaints & Reviews

This is with great regret for opting for nobroker.com for renting our house as we had a very very bad experience.
Nobroker was always between us as a third party, while showing property, giving keys, paying advance, deposit and rents every month.
We were never in contact with the owner for anything at all except Nobroker.
Our 11 months of tenure was suppose to end on 31ts of July. But, on April 24 we get a call from...

Flower plot missing not delivered...pls get refund amount of 5 flower pot...

Highly disappoint with the service no co ordination with driver and vendor... I am managing both of them very very poor service they are shifting from 5pm then 7pm then now 10 pm late night ...if not possible then y they commit to deliver on today...

Driver is calling again again address already provided... Highly irate... Zero co-ordination with no broker

I was promised that I will be refunded my money back under the 'Owner Super Money Back Plan' if no broker fails to find a tenant and if I get the tenant by myself. They rejected my refund saying it's due to a mismatch, as they agreed to 24, 000 but in Rental Agreement 23, 000. However, it was clearly told to them that my rental price advertised was negotiable. Not only they didn't present any potential tenants and also they are giving an unreasonable justification when its time to pay the refund amount saying because of the Rs. 1000 mismatch they will not be able to process the refund.

I have availed the demolition in kitchen and bathroom and renovation. No project supervisor to monitor.. and labor doesn't his own way. struggling to follow up and spending my whole day at site, because of no proper communication between NOBROKER supervisor and project manger with labor person. HS-2666789 is the quotation number. If service cannot be provided then say no... but don't say to adjust for whatever is done.

Since 9 days I’ve been harassed with your below average service by RM Vilas Patil, firstly he never bothered to understand my requirement properly, suggested properties which were not relevant. Complaint to his supervisor Shahbaaz twice, he assured of action but all hollow promises.
Vilas patil kept calling, assuring, suggesting mostly irrelevant properties. When I liked a few he could get reverts from Owners, he could not even provide basic details of lift etc twice.

On 11th he said your requirement is for family, I heard the original call and now I can suggest better properties. What he suggested were properties 10kms away from the area given and others he suggested were without lift on 3rd floor which was again different from my requirement.

When I spoke to Shahbaaz he said the property is clearly listed as without which he wasn’t sure why Vilas Patil could not notice.
See messages where Vilas suggested property which was 9.8 kms away which Vilas claimed as 2.8 kms away. Another message where I asked for the 3rd floor property, he never bothered to reply.

From that day, 11th June there was no communication. I asked for Supervisor to call on 14th and finally Today supervisor Shahbaaz called at around 4:30pm, after 2 days of request. He turns around and says your requirement was not properly given and therefore we could not service.

Never seen more irresponsible service, this is just a scam where even when you’ll don’t have properties and service capabilities in the concerned area you still get customers enrolled with a promise and then can’t deliver.

I have all the messages with Vilas to show the irresponsible service levels, there are calls also which if recorded can be heard.

Last week a lady called for feedback and listened patiently, said will take action and get my money refunded, but as expected never came back.

Take action, refund my money and spare me from this harassment.

I moved my household goods through NoBroker on 25th May from Pune to Hyd.

The shifting company (Joyti Cargo packers and movers) did not pack certain items properly as they ran out of the packaging material . They used customers (ours) bubble wrap to pack whatever they thought was fine. This was told to the person in charge and also but they did get additional packaging material. Due to this most of the items got damaged .

After the stuff reached Hyderabad we noticed quite a few boxes were damaged and a lot of furniture had been damaged. Crockery broken . Blanket spoiled due to tape. Dent on the fridge. There is a lot of stuff missing. too

have not experienced such pathetic and unprofessional moving service from any company before. The Move Manager is a ridiculous concept that's not available when needed and takes hours to call back a customer.

***AVOID THEM****

I posted rent ad 12 weeks back, i never subscribed to their spam messages then still nobroker sends me messages to reactivate ad, there is no way to stop such messages.
They should have provided a link to unsubscribe such messages but there is nothing. Please help to stop these spam messages from no broker.com

I have written mail to nobroker multiple times but no use. I even deleted nobroker account, facebook complain no use.

Please do the needful. Thank you so much.

My Package was moved by Packers and Movers on 28th April 2022, and it took 25+ days to reach to my location in Chennai rom Pune.
During the transport my new Refrigerator, Kent Water Purifier was damaged and 25kg Sack of Jowar was lost.
Move Manager and transporter were giving false claims of delivery by 6th June, but reached on 25th of May. Both of them were ignoring my calls .
Since I am not able to manage and get the estimated bills.
Even after putting for Insurance claim No Broker Move Manager was not responding my calls and helping to get my claim. I have a claim of Rs 25000.

I have even raised a concern to NO Broker but there has been no response from the team.

Ive booked no broker packers and movers service on June 1st 2022, from Hyderabad to chennai. The goods have been delayed by two days to reach the chennai.
A table and kitchen items were missing and a sofa and wet grinder have been damaged.
Ive complainted and shared the photos of the items with the no broker customer care but no response or no refund and after they stopped lifting calls. And insurance scheme is a scam, I've payed and lost money too.
My name: susriya konduru
[protected]@gmail.com

No refund of cancelled cleaning service even after 15 days.

My registered number is [protected]

One of the biggest scamming company, did not either provide the services or refund and took the money giving false commitments!

Nobroker found a backdoor way of income. they let you pay rent for first time without rent agreement, and they put on hold for 2nd agreement with argument that it is suspicious. then they refund the money with 1% service charge deducted if you are unable to provide rental agreement. This is pure and simple extortion. First of all, it should do sanity check of the transaction before debiting money from credit card and decline the rent payment upfront. Most of rent payment portal do that. Instead Nobroker, let the payment completed and then deny the rent transfer on the basis of false transaction. So that they can deduct 1% service charge and refund rest. This is free money, they do not even show it in their ledger book. This is black money they are extorting from poor customer in plain sight. Second of all, what is the service charge here and what is the rationality? what service they provided to customer? None! plain and simple. Are they paying GST of this service charge? are they providing Tax invoice to the customer. No! this is plan and simple robbery. They are muggers. I suggest all good men to not use nobroker not only for rent payment, but for all services they provide. A criminal is always a criminal, They will extort you on the first instance whenever there is opportunity.

Dear Sir, Madam.

Person called Akhin Anilkumar contacted me from Nobroker.in insisted to pay super reflex plan to sell my Flat in Chennai. I have attached the invoice i paid on 10.06.2022 and once i paid the amount. The response was reducing.

They appointed person called as RM manager Naren Sharma and FM manager TEJA CHERUKURI, they both insisted they would collect my flat keys this saturday on 11.06.2022 and i was sending 2 buyers so they can see the flat and no one from Nobroker showed up and my buyers were waiting and got frustrated and left the place.

I was so disappointed and tried to call them and they switched off the mobile. Please refund my money back from this company and this really looks like its a scam company targeting NRI. Thank you.

On 29th April 22 NoBroker started renovation work at my home.. The committed time line to finish this work was 15th April & there was additional work for which time line extended till 23rd May & till today there is no timeline to finish my work. Further the quality of the work till now is very poor.. Very sad to choose NoBroker. Com

Amandeep
[protected]

Recently I used packers and movers service from no broker. I chose no broker because I felt you will be professional right from booking to execution but my actual experience is totally different. NoBroker is very very very unprofessional and the experience was so horrible. Following issues I felt at the time of execution of booking -

1. My actual movement date was[protected] between 1 to 3 PM. At 1:30 PM, the driver came to me and said that the labour has abscond so he will not be able to move as it will take time to arrange the labour and he requested to reschedule the same for next day.
2. At the time of delivery of goods, labour asked for extra cash as a prize. When I have paid all the amount then how can they force me to give money again and again.
3. Many of my stuff gets dirty as the same was not packed in boxes or bubble wrap. When I asked for bubble wrap then the driver said he left the same at home. I had booking of 20 boxes but in actual around 7-8 boxes were used. My AC moved without packing. I had original packing available but they didn't pack it and moved as it is. Pics of the same are attached.
4. Way of talking of your executives is not appropriate. I called 'n' number of times to talk with my movement manager Rohan but he was too too too busy that neither he talk over call nor called back. I raised many requests to call back (you can cross check with the system) but I didn't get the same. It was like only I am making follow-up and Nobroker has nothing to worry about this.
Once I talked with Mr. Ravinder who was my movement partner. He doesn't have a sense of how to talk with customers. He was only worried for his money and not about what the customer was facing. The main reason for delay movement was labour abscond but he was lying to me by saying that there is vehicle breakdown. Driver himself confirmed that there is a labour issue. The way of talking was very insultive and inappropriate.
5. Asked extra charges to assemble the bed but the same was included in the package.

I faced many many issues while taking Movers and packers service from NoBroker. Movement manager Rohan is not professional and reliable at all. Nobroker only need money on time and nothing to do with service quality.

Hi Team,

I am opt for rental agreement service in Nobroker who initially promised me to provide the document in 4 working days. I paid Rs 479/- for their service on 2nd May 2022 and they haven't deliver me the hard copies of rental agreement yet. I was follow-up with them regular, but they haven't provide me proper updates. I got the rental agreement from my house owner last week with very low cost. I told them I no longer...

We got in touch with No broker for Movers and Packers Service as we wanted to move our shipment from Delhi to Bangalore (Phone number : [protected]). The executive who got in touch with us promised that the shipment will reach us in 8-10 days and told us that was the last slot and if we missed the slot he won't be able to pick our shipment for another 4-5 days. We made the payment late night as we wanted the shipment to reach as soon as possible.

After the payment was done, our good were picked from our home in Delhi on June 3. We had no where to track where our shipment was so we kept on calling NoBroker customer care number and no Executive was able to help us. Sent multiple emails to no broker customer care and nobody replied. Finally after multiple calls for 3-4 days we got to know that our shipment was still in Delhi.
After us insisting and trying to explain them that we were expecting the goods within 8 -10 days of pickup as it was promised at the time of pickup, another false promise was made to us telling we will definitely get our shipment by 12 evening. Here I am writing this complaint on 11 evening as now they mentioned they won't be able to deliver anytime soon.

When we told operations team what was promised to us, they said we don't know what sales team is promising and we don't care about that.
We have no clue when we will be getting our shipment or where our shipment is. No clear answer is given when we call. Also we clearly explained all the executives that we are not available at the delivery location after 14 June. This timeline was made very clear by us at the time of payment, if they would have mentioned its not possible we would have reached out to some other Movers and Packers company.

False promises, Mental Harassment and Stress is all I can say about my experience with NoBrokers Movers and Packers.
None of the executive escalated the matter or gave us any clarity on what happens to goods if we are not available.

I am so disappointed with NoBroker and clueless as in where to go for help as they themselves are not clear. They only know how to make false promises and when asked to send an email to formally tell us when we get the shipment, the executives declined to do that.

It is as complete harassment for us as we have no clue as in what next.

My mobile number is [protected].I had taken seller relax plan worth ₹8849 in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.I was assigned relationship manager TanujaBut till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to extend my same seller relax plan for one month only at no extra cost due to above reasons

I had taken seller relax plan worth ₹8849 in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.I was assigned relationship manager TanujaBut till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to extend my same seller relax plan for one month only at no extra cost due to above reasons

I had taken seller relax plan worth ₹8849 from Nobroker company in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.But till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to inform NoBroker extend my same seller relax plan for one month only at no extra cost due to above reasons