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NoBroker Complaints & Reviews

2.5
Updated: Dec 7, 2025
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NoBroker reviews & complaints page 42

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A
arunkcse
Apr 23, 2022
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Website: nobroker.com

I made a credit card transaction for rent payment of rs.30300 through nobroker app first time transaction has been failed so i tried second time transaction was success but amount has been deducted by nobroker for two times after two days i received message that "your rent payment nrp-1310***8's refund initiated but they took service charge for cancelled transaction.Please refund my service charge of rs.300
NoBroker customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2022
NoBroker Customer Care's response
Hi There, a refund is processed post deducting the service charges whenever we find the transaction to be suspicious and you are unable to provide us with the requested document in order to identify whether the transaction is legitimate or not. However, we would request you to share your registered contact details so that we can check this further.
Apr 25, 2022
Updated by arunkcse
i made only one transaction but amount was taken two times [protected] check the screenshot

Jun 15, 2022
Updated by arunkcse
This complaint is about the transaction made on 19/04/2022 but you have sent me the receipt for 18/04/2022
transaction was made on 19/04/2022 is not by me please check my card statement below attached

Jun 15, 2022
Updated by arunkcse
check my card statement

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    A
    Anusha Prasanna
    Apr 22, 2022
    May 7, 2024
    This thread was updated on May 7, 2024
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    Worst service. At my Bangalore house.No proper inspection after tenant vacated. Only few walls covered with local quality paint. As it's a corporate, lot of communication gap. End of the day person who is expecting service without their presence suffers financial loss.
    NoBroker customer support has been notified about the posted complaint.
    Hi Anusha, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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      A
      Ashish kumar9998
      Apr 22, 2022
      Resolved
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      Resolved

      Website: Nobroker

      Hey, I'm Ashish Kumar
      This complaint is regarding the unauthorized transactions that took place using my credit card on 20th of December 2022 through NOBROKER TECHNOLOGIES. They ask me to provide credit card from RBL bank

      The transaction mails/messages were as follows:-
      ---****** is the OTP for your transaction of INR 23322.85 at NOBROKER TECHNOLOGIES on your Slice Credit Card ****. Valid for one time use. Do not share it with anyone.
      --- Hi, you have spent INR 23, 322.85 at NOBROKER TECHNOLOGIES on[protected]; 05:17:23 pm using your slice Credit Card (XXXXXX). Your available Credit Limit is INR 1628.00
      I got mails from Slice alert too.
      Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at cyber online fraud about the e-fraud.
      Kindly help me in this.
      +3 photos
      May 28, 2022
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Apr 22, 2022
      Updated by Ashish kumar9998
      I my complain is not resolved yet. Why is it showing resolved.
      Verified Support
      Apr 22, 2022
      NoBroker Customer Care's response
      Hi Ashish, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
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        M
        mani6131
        Apr 22, 2022
        Resolved
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        Resolved

        Address: 9953992708

        I took a relaxed plan from the company amounting rs 3600 approx. And the company sales staff said they will be able to help me find the required property in 20 days time that I had ... However, once I bought the plan, there was no response from the company, no response from the assigned RM, no response from the complaints department. I asked them for refund of the fees amount, even that did not happen. Now I just have 1 week left and i am a working lady, can't get multiple leaves from office and just don't know what to do. I am trying to take the case to consumer forum but before that I thought of registering the same here.
        Manisha
        [protected]
        Jun 13, 2022
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Apr 22, 2022
        NoBroker Customer Care's response
        Hi Manisha, we are absolutely gutted to hear that as we always want our customers to experience the best-in-class service. Hence, we'd request you to share your registered contact details so that we can understand what went wrong & provide you with a resolution.
        Apr 30, 2022
        Updated by mani6131
        After so many follow ups and complaints, they have agreed for a refund of proportionate amount. Well trusting no broker site and people, has been really frustrating. However, in the end I am happy they atleast accepted some of their mistakes and have agreed to refund me a part of my fees, deducting their basic charges. Thanks to this complaint site, my believe my complaint has been resolved.
        Verified Support
        May 05, 2022
        NoBroker Customer Care's response
        Hi Manisha, we understand that our team have been in touch with you and initiated a refund. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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          D
          dev930115
          Apr 21, 2022
          Resolved
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          Resolved

          Hi Team, I have made the payment for the rental agreement 2 weeks back but still its not completed, Biometric has been done, the biometric person told me that he himself can become the witness and the same thing he told to the tenants and now No Broker team is stating they need witness details again, and there is no clear communication every time relationship manager says he is looking into it and will get back to me but he never calls, I am having the worst customer service experience of my life. I would request someone to at least call me and tell me about the progress or if you are not able to do it timely then please refund the amount.

          Devendra rana
          Pune
          Jun 10, 2022
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2022
          NoBroker Customer Care's response
          Hi Devendra, we always want our customers to have a smooth & hassle-free rental agreement service. Hence, we'd request you to share your registered contact details over the private message so that we can check the reason for the unwanted delay and get it sorted on priority.
          Verified Support
          May 04, 2022
          NoBroker Customer Care's response
          Hi Devendra, we understand that our team have been in touch with you and shared the agreement on your registered email address. Hence we are closing your complaint. Please let us know if there is anything else we can assist you with.
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            L
            Laxmin123
            from Pune, Maharashtra
            Apr 20, 2022
            May 7, 2024
            This thread was updated on May 7, 2024
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            Address: Pune

            NoBroker logistics and Movers and Packers are
            Fraud .
            I have booked shipment of House hold luggage from Pune to Hyderabad.. Initially they charged decent cost. Once the movers and packers came to house they started making small boxes around 50. Which initial estimation was 38..
            They have charged 1200/— per box extra.. 12*1200 →14, 400 extra charges because of increased the box items..
            I tried to connect NoBroker but they are taking Movers and Packers side only…
            So completely I lost my money around 14, 000/— extra. The reason for extra bags are not mentioned about small things Ike mugs, buckets,
            Brooms etc…
            Be careful while mentioning the items list…
            Movers and packers charged extra 300/— for
            Intercity passing charges..
            So Don't go for NoBroker and Movers and Packers.. Save your hard earned money…
            NoBroker customer support has been notified about the posted complaint.
            Similar bad experience for me, still not received partial shipment worth of 50k. No proper response from March 26th till date...
            Hi Laxmi, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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              A
              Aswin bright
              from Ambala, Haryana
              Apr 20, 2022
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              Address: Velachery Chennai

              I booked a property in broker and a me person Nanda Gopal guided me and he asked me to pay 5000 to block the property as a time advance Nd finally the owner denied to give the property and still I didn't get my refund money back am calling nobroker everyone for this issue no one is giving me proper solution they are cheating
              NoBroker customer support has been notified about the posted complaint.
              Hi Aswin, we always want our customers to have a smooth & hassle-free experience. We would certainly like to do a major deep dive here to understand what went wrong and provide you with a satisfactory resolution. Hence, we'd request you to share your contact details so that we can discuss this over a phone call.
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                Y
                Y Benito
                Apr 19, 2022
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                Website: NOBROKER.COM

                I had transferred fund of Rs 265000 to my landlord on 14/04/2022 but it was on hold stating rental agreement required, I have uploaded the rental agreement on 16/04/2022 but Rs 265000 was not credited to my land lord's bank account, Instead it was refunded back to my IDFC first bank credit card source Account ending with 7881 on 16/04/2022, It's not my fault, it's no Broker .com fault, I can't bear the PF of Rs 2650/-, It should be refunded, Pls refund the PF of Rs 2650/- to my source IDFC first credit account ending with 7881 at the earliest

                Irrespective o[censored]pdation of the rental agreement, rent of Rs 265000 was credited back to my source Account, then it is no broker.com fault, it's not my fault, Pls refund the processing fee of Rs 2650 immediately

                Pls take it to your Seniors and resolve on priority, else I approach consumer forum, Banking ombudsman, RBI or sue against no broker.com

                If any clarification pls call me

                No broker user Mobile no:[protected]

                Regards
                Benito.Y
                [protected]
                NoBroker customer support has been notified about the posted complaint.
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                  N
                  Nagraj1954
                  Apr 19, 2022
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                  Hello Team,

                  I had opted for AC installation support from Nobroker.com and now opted out as I sold the AC. I raised a refund request on 8th March and I have still not received a refund.
                  My Account is registered with the name : Nagraj. The customer service is so pathetic and they do not have any updates on this issue. They promise a call back and no one ever calls.

                  refund amount 1999.
                  NoBroker customer support has been notified about the posted complaint.
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                    A
                    Akash_079
                    from Delhi, Delhi
                    Apr 17, 2022
                    Resolved
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                    Address: New Delhi, Delhi

                    No broker Money Back schemes are all a fraud.They scam the customers and never issue any refunds when they can’t even find suitable tenants etc.
                    My experience was terrible!!! It is a very unprofessional company & my experience was very unpleasant. NEVER TRUST THEM.
                    Jun 1, 2022
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2022
                    NoBroker Customer Care's response
                    Hi Akash, we are saddened to hear that you feel that way. Please provide us with your registered contact number so that we can understand your issue and get it sorted asap.
                    Verified Support
                    Apr 26, 2022
                    NoBroker Customer Care's response
                    Hi Akash, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
                    Its true... not professional or real cheaters. Pathetic service, no response or resolution. False commitments... All working to steal your money without any proper service
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                      H
                      Happy Negi
                      Apr 16, 2022
                      Resolved
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                      Resolved

                      I did two transactions back two back and both transactions failed but money was deducted from my credit card after this I email no broker regarding this issue til now no response from the nobroker team. This is a very tuff situation because I am supposed to make payment on time but because of no broker I have faced this type of situation.
                      Apr 23, 2022
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2022
                      NoBroker Customer Care's response
                      Hi Happy, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check on this and provide you with an update asap.
                      PLease check with your credit card company
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                        S
                        Sangeetabisen
                        Apr 16, 2022
                        Resolved
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                        Resolved

                        Sir
                        My Name is Sangeeta Singh and I usually do transaction to pay rent by no broker this time on 30th March when I done transaction to pay rent on 30th March for Rs 50000 they charged me Rs 500 commision however post doing a transaction they ask for rent agreement which I don't have hence they refunded Rs 50000 however they do not refunded Rs 500 commision which they charges
                        They should ask the rent agreement before doing a transaction not after as it looks like just to charge money from customer they are doing unfair practices
                        My mob. [protected] through which I done the transaction
                        May 19, 2022
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 18, 2022
                        NoBroker Customer Care's response
                        Hi Sangeeta, service charge is a non-refundable amount. Also, a refund is processed when a transaction is found to be suspicious & you are unable to provide us with a valid document in order to identify whether the transaction is legitimate or not. However, we'd request you to share your registered contact details so that we can check this further.
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                          J
                          jatinjainhsr
                          from Noida, Uttar Pradesh
                          Apr 15, 2022
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                          Address: Flat No - 901, Tower-1, Lotus Zing,Sector - 168, Noida,Uttar Pradesh

                          Hello

                          I had taken the premium mover & package package from no broker for 9th Apr .as per no broker every wooden things, should be wrapped either in bubble or foam sheet but its not done which results in damage of some product

                          While booking shifting manager if you facr any problem thn we will get back 2 u but on shifting i called 5-6 times for not satisfied services and everytime new executive picked and said we will get back to u in soem time but no one responsed back

                          Also it was communicated to me durung final payment, sir dont worry, u will get an claim from insurance for damaged things but when i claimed, no one is responding, and move manger gave some email id but no response in it too..whn again called, 1 executive told these products are not covered in insurance

                          Why no broker is making fool of people and not giving correct info
                          Its totally an fraud and making tension/ un-necessary follow up with them
                          NoBroker customer support has been notified about the posted complaint.
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                            R
                            Rising Phoenix
                            Apr 15, 2022
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                            After paying over Rs 11000/- for the money back value package where if the property does not go on rent, I would be returned the money, I have come to understand - it’s a complete scam! The supposed RM, is on a ‘week off’ almost every day of the week, and even after 30 days of a 2 month package not even a single tenant has come to visit my property. There is no one to complain to on no broker cause the RM calls AFTER 5 days, saying no tenants are suitable! Where as the price of the tent was decided by the RM in the first place. Huge cheats!
                            NoBroker customer support has been notified about the posted complaint.
                            Hi There, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                            Hi There, we are closing this ticket for now as we haven't received your contact details which is needed to investigate the case. Please feel free to reach out to us with the same so that we can assist you further.
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                              D
                              Divya Prashanth
                              Apr 15, 2022
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                              I have taken relax plan but hardly I am getting rental house options...resprentative is not at all cable .very disappointing...I have requested for call back from any seniors but no response...horrible service..never expected this from Nobrokers com...
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Divya, we constantly strive to provide our customers with the best-in-class service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that we can connect with you and get this sorted on priority.
                              Hi Divya, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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                                M
                                Apr 14, 2022
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                                Hi my name is Sandhya and mobile is [protected], we have taken property management services for 3.years.

                                It's been a year for which no agreed services are provided and they are charging money directly from the rent without our authorisation in the absence of failing to provide service.

                                When asking for explanation they are not responding at all.
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Sandhya, that's certainly not acceptable as we never do any such thing. However, we have highlighted this to our team and one of our escalation experts will certainly connect with you on priority.
                                Hi Mahesh, as per the update from our team, the inspection is done and the reports are already been shared with you. Kindly let us know if there is anything else we can assist you with.
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                                  V
                                  Vikrant Arun Mahajan
                                  from Mumbai, Maharashtra
                                  Apr 12, 2022
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                                  Refund of Subscription Money

                                  Website: NoBroker.in

                                  I had availed the services of NoBroker.in for renting out my apartment. But NoBroker was unable to rent it out so I seek the refund of money as per terms of agreement. Its been more than 5 months but I just received excuses and not any refund....
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                                  K
                                  kprasha1
                                  Apr 11, 2022
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                                  Address: bangalore
                                  Website: www.nobroker.in

                                  I had taken a service to rent my apartments from nobroker. However the apartments did not get rented via nobroker.
                                  I am expecting a refund as per service agreements it was money back guarantee plan. They asked for rental agreements which I provided to them.

                                  There has been no communication from their part from then on. There is no number on which you can contact them. And they are not responding to emails as well.
                                  I am getting frustrated by their attitude.
                                  NoBroker customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 12, 2022
                                  NoBroker Customer Care's response
                                  Hi There, we always endeavor to find tenants for your property. For any reason, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that someone from our team can reach out to you & discuss this further.
                                  Verified Support
                                  Apr 18, 2022
                                  NoBroker Customer Care's response
                                  Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
                                  Apr 19, 2022
                                  Updated by kprasha1
                                  Hello. My registered phone number with nobroker is +[protected]
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                                    S
                                    Stallion12
                                    Apr 11, 2022
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                                    Hello, I was looking for a PG in Andheri E, and i got owner details via email/msg from No Broker. Details below

                                    PG for Boys in Andheri East
                                    Address: S B Singh Colony near Gurdwara Sri Guru Nanak Nagar, Andheri East, mumbai

                                    Owner Name: anil kumar
                                    Email Id: [protected]@gmail.com
                                    Contact No: [protected]

                                    I spoke to this person named Anil kumar and his colleague known as manager Vijay Kumar, they asked me to make payment first and then only they can make visit pass to see property. No broker site mentioned 10k rent plus 2k security deposit and these people asked for 10k security deposit. Now these people were out right rude, abusive and said dont want leave it. I somewhow decided to trust and continued to speak with Anil assuming contact was genuine since obtained from No Broker, he asked me to make payment while speaking and send screenshot same time. They were not ready to take screenshot post call, weird!. I made payment of 2k, 8k, 2k and 10k, total of 22k same way. And finally they say since you made first 3 payment in splits, it was showing pending and again asked to pay 12k. What is this a joke! God knows what system they had which showed pending and every transaction they wanted to be on call for them to complete formalities.

                                    I had done IMPS transaction and its never possible, i knew i have done mistake, because these people were not ready to refund no matter what and only kept repeating transfer 12k more. What this beggers are doing on such site, do you'll have trusted ads/thier contact details?

                                    I have raised police complaint shared all details and also raised fraud case with my bank, i am writing this today to make people aware and dont fall in the same trap like me, do not give a single penny to these beggars unless you have seen property and met the person. I hope No Broker team take some action as i can tell you most of PG ads listed for Andheri East has same contact numbers listed. Wow i am sorry to learn god knows how many people must be falling in to thier trap. Also, their numbers are showing from Orissa and Goa per true caller, account number shared for payment was in name of Preedip Bhati and what was owner name [Anil Kumar].

                                    I request a call back from No Broker as a courtesy to tell me what happened, because your phone agent told me outright we are meditators only, payment thing you have to settle with the owner direct and dont get involved, Great!
                                    +1 photos
                                    NoBroker customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 12, 2022
                                    NoBroker Customer Care's response
                                    Hi Stallion, we are absolutely shocked to hear about this, and thanks for bringing this to our notice. We would request you to share your registered contact details so that we can reach out to you and get this sorted on priority.
                                    Apr 20, 2022
                                    Updated by Stallion12
                                    Team any update on this complaint, this same person is running so many ads on No Broker site everyday still changing his email id and phone number, wow and i am still following up to get status.

                                    As per police, the account to which my money was tansferred was removed from ATM same time and this account has been freezed by cyberteam, let me know what you have been able to do or help ?
                                    Hi There, we are absolutely gutted to hear that as we always want our customers to experience the best-in-class service. Hence, we'd request you to share your registered contact details so that we can understand what went wrong & provide you with a resolution.
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                                      K
                                      Klyni
                                      from Hyderabad, Telangana
                                      Apr 9, 2022
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad

                                      My money 19836.00 got deducted from my ICICI credit card. This transaction not happened from my side.
                                      May 11, 2022
                                      Complaint marked as Resolved 
                                      NoBroker customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 09, 2022
                                      NoBroker Customer Care's response
                                      Hi Klyni, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
                                      Verified Support
                                      May 23, 2022
                                      NoBroker Customer Care's response
                                      Hi Klyni, we would request you to share the last 4 digits of the card so that we can do the needful. Please let us know if there is anything else we can assist you with.
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