NoBroker Complaints & Reviews

My Package was moved by Packers and Movers on 28th April 2022, and it took 25+ days to reach to my location in Chennai rom Pune.
During the transport my new Refrigerator, Kent Water Purifier was damaged and 25kg Sack of Jowar was lost.
Move Manager and transporter were giving false claims of delivery by 6th June, but reached on 25th of May. Both of them were ignoring my calls .
Since I am not able to manage and get the estimated bills.
Even after putting for Insurance claim No Broker Move Manager was not responding my calls and helping to get my claim. I have a claim of Rs 25000.

I have even raised a concern to NO Broker but there has been no response from the team.

Ive booked no broker packers and movers service on June 1st 2022, from Hyderabad to chennai. The goods have been delayed by two days to reach the chennai.
A table and kitchen items were missing and a sofa and wet grinder have been damaged.
Ive complainted and shared the photos of the items with the no broker customer care but no response or no refund and after they stopped lifting calls. And insurance scheme is a scam, I've payed and lost money too.
My name: susriya konduru
[protected]@gmail.com

No refund of cancelled cleaning service even after 15 days.

My registered number is [protected]

One of the biggest scamming company, did not either provide the services or refund and took the money giving false commitments!

Nobroker found a backdoor way of income. they let you pay rent for first time without rent agreement, and they put on hold for 2nd agreement with argument that it is suspicious. then they refund the money with 1% service charge deducted if you are unable to provide rental agreement. This is pure and simple extortion. First of all, it should do sanity check of the transaction before debiting money from credit card and decline the rent payment upfront. Most of rent payment portal do that. Instead Nobroker, let the payment completed and then deny the rent transfer on the basis of false transaction. So that they can deduct 1% service charge and refund rest. This is free money, they do not even show it in their ledger book. This is black money they are extorting from poor customer in plain sight. Second of all, what is the service charge here and what is the rationality? what service they provided to customer? None! plain and simple. Are they paying GST of this service charge? are they providing Tax invoice to the customer. No! this is plan and simple robbery. They are muggers. I suggest all good men to not use nobroker not only for rent payment, but for all services they provide. A criminal is always a criminal, They will extort you on the first instance whenever there is opportunity.

Dear Sir, Madam.

Person called Akhin Anilkumar contacted me from Nobroker.in insisted to pay super reflex plan to sell my Flat in Chennai. I have attached the invoice i paid on 10.06.2022 and once i paid the amount. The response was reducing.

They appointed person called as RM manager Naren Sharma and FM manager TEJA CHERUKURI, they both insisted they would collect my flat keys this saturday on 11.06.2022 and i was sending 2 buyers so they can see the flat and no one from Nobroker showed up and my buyers were waiting and got frustrated and left the place.

I was so disappointed and tried to call them and they switched off the mobile. Please refund my money back from this company and this really looks like its a scam company targeting NRI. Thank you.

On 29th April 22 NoBroker started renovation work at my home.. The committed time line to finish this work was 15th April & there was additional work for which time line extended till 23rd May & till today there is no timeline to finish my work. Further the quality of the work till now is very poor.. Very sad to choose NoBroker. Com

Amandeep
[protected]

Recently I used packers and movers service from no broker. I chose no broker because I felt you will be professional right from booking to execution but my actual experience is totally different. NoBroker is very very very unprofessional and the experience was so horrible. Following issues I felt at the time of execution of booking -

1. My actual movement date was[protected] between 1 to 3 PM. At 1:30 PM, the driver came to me and said that the labour has abscond so he will not be able to move as it will take time to arrange the labour and he requested to reschedule the same for next day.
2. At the time of delivery of goods, labour asked for extra cash as a prize. When I have paid all the amount then how can they force me to give money again and again.
3. Many of my stuff gets dirty as the same was not packed in boxes or bubble wrap. When I asked for bubble wrap then the driver said he left the same at home. I had booking of 20 boxes but in actual around 7-8 boxes were used. My AC moved without packing. I had original packing available but they didn't pack it and moved as it is. Pics of the same are attached.
4. Way of talking of your executives is not appropriate. I called 'n' number of times to talk with my movement manager Rohan but he was too too too busy that neither he talk over call nor called back. I raised many requests to call back (you can cross check with the system) but I didn't get the same. It was like only I am making follow-up and Nobroker has nothing to worry about this.
Once I talked with Mr. Ravinder who was my movement partner. He doesn't have a sense of how to talk with customers. He was only worried for his money and not about what the customer was facing. The main reason for delay movement was labour abscond but he was lying to me by saying that there is vehicle breakdown. Driver himself confirmed that there is a labour issue. The way of talking was very insultive and inappropriate.
5. Asked extra charges to assemble the bed but the same was included in the package.

I faced many many issues while taking Movers and packers service from NoBroker. Movement manager Rohan is not professional and reliable at all. Nobroker only need money on time and nothing to do with service quality.

Hi Team,

I am opt for rental agreement service in Nobroker who initially promised me to provide the document in 4 working days. I paid Rs 479/- for their service on 2nd May 2022 and they haven't deliver me the hard copies of rental agreement yet. I was follow-up with them regular, but they haven't provide me proper updates. I got the rental agreement from my house owner last week with very low cost. I told them I no longer...

We got in touch with No broker for Movers and Packers Service as we wanted to move our shipment from Delhi to Bangalore (Phone number : [protected]). The executive who got in touch with us promised that the shipment will reach us in 8-10 days and told us that was the last slot and if we missed the slot he won't be able to pick our shipment for another 4-5 days. We made the payment late night as we wanted the shipment to reach as soon as possible.

After the payment was done, our good were picked from our home in Delhi on June 3. We had no where to track where our shipment was so we kept on calling NoBroker customer care number and no Executive was able to help us. Sent multiple emails to no broker customer care and nobody replied. Finally after multiple calls for 3-4 days we got to know that our shipment was still in Delhi.
After us insisting and trying to explain them that we were expecting the goods within 8 -10 days of pickup as it was promised at the time of pickup, another false promise was made to us telling we will definitely get our shipment by 12 evening. Here I am writing this complaint on 11 evening as now they mentioned they won't be able to deliver anytime soon.

When we told operations team what was promised to us, they said we don't know what sales team is promising and we don't care about that.
We have no clue when we will be getting our shipment or where our shipment is. No clear answer is given when we call. Also we clearly explained all the executives that we are not available at the delivery location after 14 June. This timeline was made very clear by us at the time of payment, if they would have mentioned its not possible we would have reached out to some other Movers and Packers company.

False promises, Mental Harassment and Stress is all I can say about my experience with NoBrokers Movers and Packers.
None of the executive escalated the matter or gave us any clarity on what happens to goods if we are not available.

I am so disappointed with NoBroker and clueless as in where to go for help as they themselves are not clear. They only know how to make false promises and when asked to send an email to formally tell us when we get the shipment, the executives declined to do that.

It is as complete harassment for us as we have no clue as in what next.

My mobile number is [protected].I had taken seller relax plan worth ₹8849 in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.I was assigned relationship manager TanujaBut till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to extend my same seller relax plan for one month only at no extra cost due to above reasons

I had taken seller relax plan worth ₹8849 in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.I was assigned relationship manager TanujaBut till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to extend my same seller relax plan for one month only at no extra cost due to above reasons

I had taken seller relax plan worth ₹8849 from Nobroker company in March 2022.My plan is expiring on 15th june in 5 days for selling my 3BHK apartment at Nizam pet, Hyderabad.But till now only 4 buyers visited the house.But the my personal profile is showing buyers rejected as 57 .Till first one and half month not even a single buyer visited the property for which I told the Relationship manager to change herself to another relationship manager.Even that request was not accepted.The RM changed the pictures of the property to current state of property while earlier posted pictures of the property were appealing as she said that it is rule of your company.When taken up the issue with the Manager, he pointed out that my property location is not having market while actually it is one of the prime location of the property near to Hitech city of Hyderabad and regarding buyers visiting issue of four showing as 57, he said that they will be shown like that only.Even the profile of the property was not properly updated despite taking details from me .Only today I had rectified the address including the Google map location as one buyer has called for Google map location to be sent precisely.Therefore I am requesting you to inform NoBroker extend my same seller relax plan for one month only at no extra cost due to above reasons

Dear Sir/ Madam,

NoBroker has force closed my Relax plan subscription (Rs. 3538.82) without any notice.
The plan has a validity of 45 days. I was only provided service for the first 2 weeks, after which my subscription was forcefully deactivated. I was unable to access the membership benefits via the app or call.
I have been trying to address this issue to the customer care over the past 1 month, but they just provide false information stating they have escalated this issue and the concerned team would be contacting me,
Its been over a month in this hassle and NoBroker has not been able to provide me with a response. They have disregarded my concern and are onky focussed on making money out of their customers without providing services. This process is not mentioned in their terms & condition, which is a clear violation from their side.
I have all the necessary proofs, call recordings which support my claims.

I wish to receive a full refund as each rupee matters to me.
I have not got what NoBroker promised to provide me.

Please take this matter on priority as there has been a lot of delay on this.

Thanks
Sudhindra Kini G

I had booked no broker packers and movers. Before booking they are promising everything will be uninstall and install. After booking on the day on shifting their partner will call and inform. We won't uninstall fans, tubeligts etc. But sales team promised this to me. When we call nobroker they it is additional cost. Sales team while booking they said remove and fix without extra cost. Things also missing. Worst service.

Someone is fraud to me and the amount was 24947 from my sbi credit card

I opted for owner relax service from No broker which is for 45 days to let out my property. They allocated a relationship manager who will eat your head by asking same questions as verification. I got a tenant who paid token advance & didn’t turn up. Moment I informed No broker that I got a tenant they closed my service. There is no protocol in this company to check whether tenant occupied or not. With lots of difficulties I again reactivated the services as I had validity of 18 more days. RM promised to give tenant and my services will be visible in the App but no response. These RMs don’t share their mobile no’s. This company doesn’t have proper process to track their service and customer satisfaction. Very un professional. They have not addressed my problem at properly but moment I visit the App they call for offering a service. Only focused on revenue and adding sales. Complete lapse in their process and they promise a lot don’t deliver. I wasted my money Rs.3450. They take money but doesn’t follow up.
Am putting the name of the RM who hasn’t delivered as per the commitment
Prateeksh shetty.

I have contacted nobroker.com for rent aggrement, got a phone cal and he said he will send email for payment and once payment done he will get all the details and will send me the draft. I did pay and sent all information but after that there is no call back and no response, they again sent payment voucher even though I told I have paid, they just said we will look and call you back but no luck. online chat representative said they escalated and thats all they can do but no use of escaltion as there is no action taken and still waiting for there call.

Your rent payment NRP[protected], recieved refund email but got refund 20000 instead of 20200, due to incorrect beneficiary name mentioned .but i[censored] checked previous transactions same details updated and amount credit to the same benifisary account. I need full refund else raise disbute on consumer court,
initiated, If its wrong benifisary then you deposit all amount in wrong account previously when i did same rent payment to my landlord...chk or refund full amount

I am facing very pathetic situation from No broker and logistics partner since I have made booking amount.

Someone from No broker named Raghu was handling my case and while asking things before finalization, he had committed me that VRL logistics will be assigned to me but post payment Bharat Movers and Packers was assigned. This was the 1st fraud happened with me from No broker.

My shared quotation was for 23500/- and as per process Bharat movers & packers picked my luggage. Once luggage reached at his godown, now he is calling me and asking for rs. 14500 extra amount to pay for extra luggage. Charges for extra luggage was not at all informed to me, neither this thing was mentioned when logistics partner was picking my luggage. If luggage was extra he should informed me before taking my luggage to his godown, so that I could have cancelled it as asked amount is beyond my budget.

Now when I am stuck in this problem, no one from no broker is helping me. From last 3days I am taking follow-up and making calls but no response from anyone.

This is such a pathetic service provided by No broker and it's a scam to trap the customers. Please resolve this issue ASAP and deliver my luggage. This kind of services was not at all expected