NoBroker Complaints & Reviews

I have been following up with Nobroker relationship manager since last 2 months for initiating police verification for tenant and they are not initiating the same. They are not even bother of replying to mail nor they are calling back. Worst and pathetic service. I have dropped them atleast 20-25 mails for the same but they are not responding.
The escalation team is also not doing anything, no one from their team is even responding to mail not sure what their role is or even they have any.

This is the worst and pathetic service i am getting. It is pure harrasment after paying for the service.

I bought a Super Moneyback plan for 24778/- from Nobroker on 15 January 2022 to sell my flat in Wakad. I was assured of best services like full support from RM, scheduled visits, and complete guidance.
Post buying the plan, everything vanished.
I was given no support from RM and No Scheduled visits.
If you look at the app data, the team managed contact only 7 people for the sale of a house, Out of which only 1 agreed to visit the Flat but he too didn’t turn up.is this the service for which I paid 25K (This information was given to me by the RM Indrani who was handling my complaint for the last 1 month with no resolution.)

I need full refund of the entire money paid by me. No broker has made no efforts as the service promised, besides wasting 3 months of my precious time. Then why should you charge me for something that I never got. This is clearly cheating on customers only to get service charges out of them and give no service.

Indrani – your executive has agreed that there were no efforts taken by no broker team to get the house sold. Neither kept up to the promises made while selling the plans.

Indrani said that she will submit a query to their accounts/complaint team and make sure they will refund the amount. She kept giving me different target dates for resolution but hasn’t achieved one.

No broker as a company promise something but deliver something underrated. They are not trustworthy especially their executives/ agents. I have all the recordings of the calls.

I feel completely cheated and have lost my hard-earned money, I don’t earn by cheating people. I am very unhappy and frustrated with No Broker.
If I am not refunded the complete amount I will have to take legal action against your company, please be aware of this.

Poonam - [protected]

I purchased Relax Plan on 04th May by paying Rs. 3500.
As I was looking for a house change I used to get 10 to 15 calls a day from NoBroker explaining all the benefits from Sales Person that on Relax Plan I just have to mention my requirements and a Relationship Manager (RM) will be assigned to me and he will search the properties and I have to only select the properties then RM will fix an appointment for me and he will also negotiate the rent amount with the owner.
Thinking that this will be beneficial for me since I donot have the time to invest I purchased the plan on 04th May Morning.
RM (Sachin Kharaigar)was assigned to me but he didn't called within 3 hours then I called him but he didn't receive so for the first day he didn't even called me to capture the requirements.
Next day also I kept on calling him but there was no response. In the evening a mail came that he was on leave and somebody called to inform that he will join next day.
Next day I also kept on calling but same message came that RM is on leave.
This continued for the next 4 days.
I kept on mailing and calling several times but they would only on listen to my issue and say that supervisor will call but nobody called.
After 4 days another RM(Nithya Shree) was assigned to me. I immediately called to give her my requirements. Based on my requirements she gave 3-4 leads .
After one day she again went on leave without letting me know.
For the past two days I myself only has to search the leads and get the owner contact details and talk with them and fix the appointments. There is no assistance from the RM or any supervisor. Even the supervisor (Lavanya) is lying to me and giving false promises. Tenantmrservicing department is total useles and they don't reply back to mails.I have been mentally harrased calling and texting nobroker.
As soon as I paid there has been no service provided by them.
I demand full refund for the mental harrasment and financial loss which has incurred to me.

I had made a booking from NoBroker and I was informed that my shipment would reach on time.

In this shipment my items did not reach on time and quite few items are missing/stolen and damaged.

I have provided all the proof to them and in order to claim for this, I had been requesting them to give me document for the same and for the same same I have been with holding last leg of money.

They are so unprofessional that, after damaging quite a few items and after few items are missing they are asking for money. Pls help me for the same.

It has been more than 3 weeks asking for a GST bill for the service provided by Nobroker. Every time I call to ask for the same, their standard reply is that they will raise the query to the accounts team & I will get the bill on my registered email id by end of day. I have called multiple times & nothing has changed or received the GST bill. Please help.

It has been more than 3 weeks asking for a GST bill for the service provided by Nobroker. Every time I call to ask for the same, their standard reply is that they will raise the query to the accounts team & I will get the bill on my registered email id by end of day. I have called multiple times & nothing has changed or received the GST bill. Kindly take this on priority & please provide a solution to this.

I live in Delhi, I have paid for AC Gas Refilling from the app scheduled for 10AM of 3rd April 2022. There technician didn’t reached till 3:30PM. The technician refilled the gas and marked the service as completed within 10 minutes of his arrival at my house.

I raised a complaint to Nobroker as he didn’t repaired the leakage. He just came and refilled. There technician told me that there is 90d warranty policy, they’ll...

I bought a Moneyback plan from Nobroker and was assured of best services like full support from RM, scheduled visits, and complete guidance. Post buying the plan, I was not provided any support by the RM, there were no good properties suggested by him and most of the time he was completely unavailable to attend any calls. Even after reaching their support team, they would always say we will get back to you and no one cared to call back.
I feel completely cheated and stuck and have lost my hard earned money.
My number associated with the account is [protected]

I am looking for purchasing a flat, approached NB, took their plan, visited few listed properties, finalized one. Then NB Seller RM said to pay 10K to seller, made and after that received incomplete set of property documents from seller. Then took NB legal services for document verification and NB assigned an advocate, who mentioned that they need more documents.

I am not able to get documents from seller, and Seller RM is absconding till date and unable to reach. Who will repay me 10K?

This scenario seems like repeating, and feels like this is a fraud/scam. Nobody from NB seems to be looking at this issue. Very disappointed.

I booked furniture here like 10 days ago . Not got any update no response from executive.I had made advance payment. Not received furniture yet

Hi,

I booked packers and movers service with you for 7th May morning, but nobody showed up. I called the service provider, he said he is not coming. The RM is not picking the phone after multiple calls. Time for move was between 8-10 AM, but I have not recieved any calls.

I have already got everything uninstalled and moved the net. I have been left in limbo.

Please address this issue at priority.

In spite of my repeated requests nothing was heard about the refund of excess amount paid by me, the emails and other mode contacts have gone invain.
Even for this final request if money is not refunded or the reason for holding up the amount I am constrained to believe that your no broker reqire donation hence withheld.
[protected].

I booked packers and movers through nobroker on their promise of delivering by 3rd may, live tracking, updates and some services like dismantling. Unfortunately nothing is met and my goods aren't even dispatched still. They gave this to a 3rd party supreme packers and movers who picked the goods and after that they don't even pick the call, very rude and unprofessional. I lost trust there is a lot of inconvenience. I'm with my family in a new city literally on road without any of my belongings and suffering a lot

I booked Nobroker packers & Movers to deliver from Bangalore to Hyderabad. On 26th April 2022 they picked up all package from Bangalore and was supposed to deliver to Hyderabad on 28th April 2022, But even till today(5th May 2022) I haven't receive my package. Nobroker customer support team is even stopped picking up calls and not providing any status or expected date of delivery. I am not sure the what happen to my package whether it is lost in between or stolen.

I opted for Movers and Packers service from NoBroker in March 2022. The delivery of products is done on 3rd April 2022. I need the receipt of this service to submit in my office.

Please look into this matter seriously and provide me with the invoice as soon as possible.

Khushabu Dwivedi has confirmed to me that within 24 hours I will get the invoice in my mail.

She refused to provide me with her designation and even higher authorities designation.

Please provide me with the solution as soon as possible.

This is to inform you that the shifting agent damaged my Fridge, Wadrop and also they damaged kitchen slab due to improper packaging and handling.

Also, from mini mandir some coins and other puja stuff are missing which includes god's ornaments as well.

I want this to be sorted out with immediately.

Mobile No:[protected]
No broker complaint id:#10918218
Amount:70700
Date:29/04/2022

Payment cleared by RBL credit card and payment gate way razorpay but not amount not transferred to beneficiary by No broker pay app.

I had paid around Rs. 7668.82 to nobroker to help find a tenant for my ground floor 2 BHK house in Mar 2022. I was able to find my tenant through a different source and I informed the same to nobroker in the month of April. I summited the agreement and proof that I took 2 months of advance from tenant but still nobroker has rejected my application stating that agreement is not matching as per their standards but I took 2 months of advance and split in the agreement as per my terms. I feel even my regional manager is not supporting me by any means.

Hi taken a plan for refund plan for sale of flat. I sold my flat on my own. I initiated a refund .. it's been more than a week I don't know when it would happen. No time lines .. nor a confirmation refund has initiated. Sitting clue less here and now cant connect with my RM

Dear Sir, While browsing through Nobroker in search of properties, as per the suggestion provided by their virtual agent, i had shared my number. Their sales representative called on 20th April and suggested if i pay Rs 1700/-, i will be shown 50 properties. I discussed on whether they filter based on my preferred location, budget, type of property and every thing in detail. And as per their suggestion i have enrolled for their 'Buyer payment plan' . Invoice number is INV-34117 dt 22 april 2022 and order number is[protected] . They assigned a person, Mr Rohit kumar and i had explained him my preferences for property and we spent around 20 mins of time to communicated on the preferences. The day after that ie on 23rd April, he sent some property details which are not from my preferrential locality, not the type of property. I raised a complaint to their escalations at [protected]@nobroker.in, [protected]@nobroker.in, rohit.[protected]@nobroker.in. When i escalated as lady called and said they will not be able to provide the services and suggested to go for another plan where i will be required to search on my own. When i suggested i do not want their services, she said refund will be processed with in 2 days.

Sir, it is a clear cut case of cheating by the web site. Not sure, how many people they have cheated like this. While claiming 'nobroker' service, why are they collecting amount for plans. And when they know how many properties will be there in a particular locality, why are they doing false promises and in between how can they say, they will switch to another plan? If they are taking 1700 from 100 people, they are benefitting around 2 lakhs for no service. No one should suffer and is the reason of writing here. More over they keep calling from different numbers checking whether we would like to have loans or so and so frustrating. They force the user to take loans.