NoBroker Complaints & Reviews

After receiving my household items from Pune to Hyderabad, one of my items (Black trolley) is missing from the items list that I received.
I am chasing No Broker people but no one is helping me.
Also the link they have provided to raise claim is also not working.
This is pure negligence of the people who handled the packing and loading.

Can someone please help in finding my missing item.

Booked the movement in the NoBroker advertisement basis, movement happens on 10th May 22. The concern is that AC was dismantled from the Old house and delivered to the New house. As packers said AC Install person will be visiting in the evening of the same day hence they forcefully asked for the full amount to the GPAY account from the NoBroker link. attached is the snap.
Still now (10th May to 2nd Jun 22) AC Installation is not happening in the new home. Hence I called several times and asked for the reimbursement of AC Installation money 1999 INR via NoBroker.
One time AC Install person called me and recorded the conversation without my consideration, asked why the recording he replied that is a mobile feature. Hence after a few mins disconnected the call on 1st Jun 22.
These are the non-sense happen due to Depression.
Contact Number : [protected]

This company is fraud. When they promised the relocation services, they promised to update us everyday and promised timely delivery from patiala to bangalore. However, now it's been 15 days noone picks up the call and no one is helping us to resolve our issue. It is very problematic we have everything in transit, the situation is worst. This company should be shut and punished for committing such offence.

My payment reference number is NRP[protected].. I have made the payment on 1st June 2022. They have asked for the agreement to upload. I have uploaded the same. Still the payment is not credited to the owner. When I checked with them they said that they need some time to validate the agreement. I have requested them to cancel the payment since it was delayed. They neither refunded nor credited the payment of rs. 20000/-

I have listed my property in a prime location in bangalore for rental. I never got any leads and when I their agent called me to check on the status I have told them to remove my property from the listing as what ever the enquiries I get are from property agents who did not had any clients or fake clients set up by them to pose as potential tenant who come and just take photograph of the property and disappear even though you agree to all their terms. They charge renters via their subscription to show my property as available and share my contact details to them which means they get subscription fees from owner as well as the renter and still do not providing matching properties or clients to close the deal. This cheating continues until owner and renter subscribe to their services. During this tenure they keep calling and send messages asking to subscribe to their other services (painting, rent payment, house cleaning etc., ). Not sure if this can this be reported to cyber crime. I want them to stop bothering me with their fake clients and calls and messages.

My(Girish Routray) property Skanda Sky in Kadubisanahalli was given for rent via No Broker. In this process, I had requested the No Broker team to do some repair work and they had internally enabled the home maintenance team to carry out the work.
The home Maintenance team had shared a quotation of 13540 for installing a few stuffs inside the house consisting of a new water sink(Brand Franke), a Commode seat cover(Brand Cera), and a few hydraulic hinges in the kitchen cupboards.
But post the work completion, I came to know from the tenants that the Home Maintenance team had installed local brands and not the one I had paid for.
Now I am trying to get hold of them for 1 month and I am not getting any response from them. Prabhanshu Kumar was the person who shared with me the brands and their quotations.
This is really pathetic service from the No Broker team that they are not able to justify the customer for the work he had paid for.
I want this to be resolved asap and the extra money taken by No Broker should be refunded back to me without any delay.
Registered Number - [protected]
Overseas Number - +[protected]

Hello Team,

I had a movement date of 30th May from Nobroker. Same city move.

After installation of the AC the technicians caused damage which has resulted in malfunction.

At first the flap wasn't opening, which they claimed it was like this from before. After telling them that even yesterday morning it worked absolutely fine they agreed to fix it.

But the true horror began afterwards. The AC started making a terrible noise continuously. But they kept claiming it's fine and refused to fix it. Also claimed it's old so this happens. ( Never happened when the same AC was moved 2 times, the latest one being not more than one year ago)

After long pestering they started arguing that it's old AC the shipper damaged etc. Still refusing to do anything on this situation which they have clearly caused while installing the AC they finally asked for additional repair stating the shipper has handled it badly which caused internal damage. And also stated since the AC is "old"( quoting this multiple times whenever something goes wrong) while trying to repair some other things might also get damaged, which may cause additional charges.

They also Damaged the wall with unnecessary drilling even after the security guided them before starting the work. Right now the owner of the building is asking for damage repair.

Also while I tried to claim from the app or the website I am getting an error even after several attempts. PFA the video of the sound. Recording and screenshot of the Nobroker App.

After contacting the insurance team they mentioned i cannot claim insurance as the item was unloaded. I called them multiple times.Everytime they say we will get back to you or the call automatically disconnets.

If the Insurance is not valid what's the point of paying amount for insurance. Why should I suffer for Nobrokers mistake
Attaching video and screenshot.
Attaching the video.

Regards

I made a Payment of Rs. 23, 230 using my Axis Bank Credit Card on 2nd May 2022 using "No broker" Tuition fees payment service.
Payment transaction failed on the same day and the amount was debited from my credit card and not credited to the beneficiary account.
After 10-12 times calling, several mail reminders from my side, All your representatives giving the same answer- "we will check status and reply". Today, almost one month has passed and my payment is still pending.

I need my refunds amount. within credit card due date Due date is 4th June 2022.

I took legal service (property document verification) from Nobroker and without proper verification they asked me to go-ahead with the property purchase. I have paid advance to the seller. Later I came to know that property is under litigation. Now my money is stuck with seller.
So I asked Nobroker to refund my money. They are not responding to my calls or emails. They are just disconnecting the call. I spoke to several agents (Junaid, Revathi, Ashwin, Sheikh) all of them just disconnect the call.

Hello I am Prajeet Thakur, I took nobroker packers movers service for moving from Noida to Hyderabad. My luggage was loaded on 11th of May and was delivered to Hyderabad on 18th of May.

Consignment details:
Tax Invoice No.:NBTS/MAY/13448
Tax Invoice Date: 18/05/2022
Consignment number:CN-106422
Pickup date:11/05/2022

issues:
1. Three of my packages were missing. 1 AC, 1 Carton and 1 Bucket(with bath accessories). They told me that they will deliver it the next day but I have not received my luggage after 13 days now. I call the vendor daily to get update, everyday they promise that they will deliver today or tomorrow but still my luggage is not delivered.

2. When I asked for estimate at the time of booking they game me an estimate of Rs. 45000 with shared transport vehicle. I specially asked them for separate transport vehicle for which they charged me Rs. 64600.
But they anyway transported my luggage in shared vehicle which actually resulted in lot of damage and missing goods. When I got to know that my luggage is not being transported in separate vehicle, I refused them to pay the last installment(approx 9500), so they stopped unloading my goods and told me that they won't unload my goods unless I pay them the full amount. Having no option I paid them the full amount.

My rent is not transferred to owner..I think they are cheating customers

It's been more than two months and I have not received my money. I have called to nobroker about 30 times and everytime I received answer like I will get my money soon.
I have emailed to grievance officer around 10 times but still no money refunded. Nobroker services are of no use.

I made a request of packers and movers service on 30.04.2022, however it was cancelled on 27.04.2022 which is 3 days in advance.

I am yet to receive my refund.

I have made numerous calls and email requests, but there is no update till today

Hi, I am prabh. I want to inform you, the amount 67165 rupees debited from my icici credit card by Nobroker technology on 25/05/2022. So I want my money get back as possible as on.

I've availed nobroker.in NRI-PMS service and their tenant search department did a phenomenal job in helping me to finalize the tenant within no time. Appreciate their (FRM, RM) tireless effort.
Similar kind of service received from their other team that is responsible for ease the lease agreement process. But, my happiness ends when I started with placing home maintenance requests. I opted wall painting, electrical work (including geyser, lightings in selective area-store room, few other places, health faucets, chimney, deep cleaning). Whereas the post work pictures that was shared not enough to conclude the completion of the work and I asked for the clear picture as well as pictures o[censored]tility area, grill painting on 13th May(that was not shared earlier-even as on today-25th May). My tenant moved in on 15th May and he reported few issues on 17th May(not completing the painting work, geyser, chimney not working, utility area not cleaned, etc). I tried to get an answer for these as well as tried to escalate to next level at norboker.in and second level escalation point of contact, but everything went in vein. Please help me to get right point of contact at nobroker.in to resolve these issues amicably.
Thanks.

I booked AC installation service on NoBroker and made advance payment of Rs.1375. Installation scheduled on 4th may, 2022 11 AM, but Installation is not done. So I cancelled the service and raised request for refund of my money on 4th of May, 2022. This is very pathetic that Money is not refunded to me till date.
Very unprofessional behavior of NoBroker Team, Customer care is neither helping me nor refunding my money,
Please treat this complaint on priority and refund my amount.

Registered Mob: [protected]

It has been close to a month that I am waiting for my refund from NoBroker. This was against a booking (HSPM[protected] that I had to cancel in order to make a fresh booking. I was assured that the refund will be processed within 7 days. I am still waiting. The NoBroker team does not respond to my emails or calls. It feels like NoBroker has no intention of returning my money.
My Experience with NoBroker has been pathetic and I regret my association with NoBroker.

Reference No : HSPM-3872091

Hi Grievance team,

Unfortunately, I had to cancel the request for the movement due to the promise not being delivered and hence wasting 3 days of my time.

I was promised by Mohd Bilal that I will be getting a partner with a 5-star rating, ironically below mail also stays the same in your advertisement.

I was assigned Aliasgar as my Move Manager, I want to raise a grievance on the below

- I was assigned Bombay Packers and Movers which do not have any google reviews but have a 1.6-star rating in Just dial and a 3-star rating in Sulekha. Now this shows this is definitely below average service provider.
- I requested Aliasgar that I want a change in the partner as was promised 5 stars rated partner or minimum more than 4 stars rated partner.
- He called me after some time and said that cost will increase, to which I decline to pay extra as I was promised the best partner.
- Aliasgar informed me that he will call back in 5 mins and posted that I kept calling your customer service for 3 hours, 4 times and every time was promised that someone will callback in 5-10 mins.
- No one called the entire day on 24th May.
- On my last call Khusbhu requested me to wait and informed me that someone will call by 12 pm today with a resolution.
- Unfortunately, I had to cancel as no one called and this wasted my 3 days which I could have explored to search for some other providers.

I also want to call ot pathetic customer service of promising not delivering. I know all calls are recorded and I would request someone to listen to the calls and advise what went wrong.

Regards,
Mudassar Shaikh
+91 [protected]
[protected]@yahoo.com

I have booked this no broker packers/movers service to shift my things from banglore to hyd . On April 9 they packed and moved the things from bglr .and these goods I have received in hyd on 14 April 2022 after a week. But I have not received all the goods .Few goods worth 3k /- were missed. From that day I am keeping on asking these service people about missed goods in no broker chat box.But from one month they were keep on simply saying "will update u, will cal you, We are checking" other than these am not getting any response. We trust one app like no broker and booked this service .and at last we got this poor service. If am not tracking on my goods. These service simply stay calm as if this service completed successfully. Please take an action accordingly and do needful.

Items missing after shift of home furniture's
following up from 2 days not getting any response.
Even after giving money not got bill generated, asking to pay money again in Nobroker App