NoBroker Complaints & Reviews

Why you don't opt for nobroker.com?

Their name says that it is brokerage free. But they charge brokerage from you slowly. It's very worst experience. Firstly they said you will get the property on or before Expected date, which never happens as their agents are very slow. Otherwise you have to live in footpath. Bcoz without rentagreement you can't move in to new property and if you told your current owner that you are leaving your flat. They comited to refund token money but they didn't refund and didn't pick the call after taking money. Their agent told lie to take brokerage. There are lot of hidden charges which they never told and no anywhere mentioned. When you are moving out, they simply told to deduct one month rent from your deposit+ additional charges like painting, cleaning and if anything broken. Bcoz inspection team us from nobroker, they will give false report and charge more. So beware of such fraud company. They have charged brokerage from me. I will be happy if I save someone's money. Please beware of such fraud company. #saynotonobroker

Dear Team,
Good Morning. I have already complained through Email
I have done my rent payments for three month (Sep, Oct & Nov)-2021 continuously with my flipkart Axis Bank Credit card.
But still I didn’t receive any Flipkart Gift voucher as offer mentioned in your site.

And i got reply like this. But still problem not solved.

“We would like to acknowledge that we have received your request and a ticket #10076157 has been created.

A support representative will be reviewing your request and connect back with a resolution at the earliest (usually within 24 hours).“

Kindly do the needful.

Thanks & Regards,
Ramachandran

Hi friends,

- 31/03/2022

Please don't book no brokers packers and movers for any reason and any time. Fully fake peoples, fake commitments and only frustration remains for you.

I booked no brokers and packers and movers from Rajajinagar to Vijaynagar for 5662rs as per instant quot generated online and asked to pay advance of 300rs which i paid and ready to go ahead with movement.
It included all items & 10 boxes for packing

When movement date was nearing, i tried out to movement manager but his was not responding. I did this for 3 consecutive days but no response

Now was the date of movement, the vendor came and said i have only selected items in the list and i will only take this. Others, i wont take as it is not part of the list.
Other items includes : luggage bags, clothes & kitchen items boxes, table

Then i asked him start packing whatever is mentioned till that point i will talk to movement manager but he was as usual unavailable

Now, i need to move and vendor asked 3000rs extra for other items & i have no option other than to say yes as i am in need.
Additions was only extra 4 cartoons, for clothes he packed in bedsheet
and other he took like that only

After i completed my movement, my movement manager called & I told him all the scenario and he told i will talk to vendor and reduce the price and that dint happen & he dint call after that. i tried reaching him out multiple times but same result, no response

So the set of false promises are like this
1. On weekday we give 650rs off on your the total
2. The vendors were localities, not how they show in advertisement
3. We wont charge anything extra, but i had to pay 3000rs extra

Not sure what kind of professional services are they providing. Instead, I would prefer local services even if i have to pay little extra.

Tbey have given one tenent and they paid 500/- after 15 days they said sorry
not able to come this month.

nobroaker has closed the plan and telling we have given one tenent.
tenent not occupied the house in the plan agreement not mentioned anywhere like that. below is the condition of agreement

Please take action.

Refund conditions of the plan in case of Valid Closure by NoBroker( as mentioned in #5) are as below:
a. NoBroker is able to close the property within 21 Days.- No Refund will be applicable.
b. NoBroker is able to close the property after 21 - NoBroker will pay Rent for
each day from the 21st Day till the date the property is closed.
For e.g If NoBroker closes the property on the 30th Day, NoBroker will pay 9 days of Quoted Rent
back to the Customer.
If NoBroker closes the property on 40th day, NoBroker will pay 19 days of Quoted Rent Back to
Customer.
d. NoBroker is unable to close the property during the plan duration - We will refund the
entire plan amount. Over and above NoBroker will compensate for an additional 100% of the plan
amount. For e.g. If the customer has paid 10, 000 as plan amount, NoBroker will refund 20, 000
incase of property not getting rented out.
9. Other Closure will be considered if Owner gets a tenant from any other sources before NoBroker finds
a tenant with similar details mentioned on NoBroker and shares a notarised Rental agreement/Registered
Rental Agreement( For Mumbai and Pune) mentioning Rent, Deposit, Sq.Ft, BHK Type etc matching the
listing details. Other Closure will be physically validated by NoBroker, if required.
Closure Date in case of Other Closure will be defined as date on which NoBroker is intimated or the date
on Rental Agreement( whichever is earlier)
10. Refund conditions of the plan in case of Other Closure are as below:
a. Other closure from 0-36 days(21+15 days) - Plan Amount will be refunded back without any
deductions.
b. Other Closure from 36-51 days - Plan Amount will be refunded back without any deduction and
NoBroker will pay rent for each day from the 36th day till the property is closed.
For e.g. If Owner closes the property from other sources on the 45th Day, We refund the entire
plan amount which was paid and additionally pay 10 days of rent.

Hi Team,

I am writing this to inform you about unauthorized transactions that took place using my credit card on 21st of March 2022 to NOBROKER TECHNOLOGIES. I received call from ICICI credit card and got a fraud of 15, 150.00. I have file a complaint to cyber crime department. Please help me on this .

Dear Sir

My movement Dt. 28/03/2022 was canceled by the nobroker.com movement partner as they are asking for unnecessary money for the movement. First, they are not agreeing to bring the vehicle inside the premises after I showed the dimensions, they agreed. Post that they are asking for more money for movement from the building to the Truck as they are calculating the distance from my flat and lift which is coming around 20 meters more. Also, for the destination, they are not aware whether the lift was there or not. In nutshell, they simply canceled and run away. My movement manager does not connect on time, calls are received after one hour, and not having any control over the movement partner.

This showing how poor experience they have, no ground Preparation, no survey, etc. I have seen No broker quoting world-class services but today it shows how world-class they served.

My money wasted, time also.

I want to share my feedback at the nobroker.com site also and recommendations will be to go with professional packers and movers only, not to go with inexperienced No broker.

Even more, surprised even after the cancellation of my Movement no follow-up from them and no initiation of refund.

I need my full refund for the advanced payment.

The property never gets activated in a free ad portal and the customer support just avoids to answer the question on the activation

Have booked movers and packers through No broker and really disappointed with their service. First of all they broke my centre table, dressing table also lost Iron, wall clock, knife set, fan blades (total 6 piece), 2 empty bags. Really pathetic, called today Mr Irshad (no broker) and ask him to follow up resolve ASAP. This is my last attempt if not resolve.

Booked Nobroker packers and movers service for house shifting within Hyderabad. They made frequent calls until the booking is made.
They took the detailed list of house items both while making the booking and also after a movement manager has been assigned. Got deceived by the initial calls they made and made an assumption that the service is going to be great.
The trouble started on the day of shifting. They sent a local partner who doesn't seem to be professional, they arrived 2hours later than the booking time, the packaging was not good, they made lot of delay in loading. The truck they sent was not enough for loading all items and they were not providing an option on how to progress.
When I called the movement manager he responded saying that my booking was only for 17feet truck and if there are any extra items I have to pay them separately which was not mentioned explicitly to me until that time and they were charging around 50% of the total booking amount for the extra items which were not even 20% of the total items.
It is ridiculous to put a customer in that situation. And the movement manager was not easily available to contact, I had to wait on the IVRS until someone tries to connect me to the movement manager. All this was happening when the items that were still to be loaded into the truck where left on the parking. This was really frustrating.
Finally I agreed to pay extra 25% of the booking amount as I was left without an option. While I was going through all this discussion with nobroker team the local partner they sent were behaving restless.

As I thought this was all bad they made it more worse after the unloading. Nobroker team did not update the final amount to their partner correctly and they were not agreeing to accept the bill amount that was shared to me by nobroker team. I had to again call them get the movement manager on line and get him to speak to their partner after which the bill was updated.

Finally when I thought all this is done and was taking a heavy breath the truck that came for movement hit a parked car of our neighbors at the new place with thier rash driving. And all hell broke loose. After an argument for about an hour and multiple calls to the nobroker and partner team who were not helping to pay for the damages I had to pay another Rs.5000 from my pocket to bring down the situation to normal.

On the whole I had the worst experience with Nobroker packers and movers service. Wouldn't recommend it to anyone.
Don't get deceived by their initial customer care calls who try to impress to complete the booking.
There are lot of other service providers that does a good job and provide proper response to the customers until the job is done.

Dear team,

Kindly request you I have done a transaction of Rs 16100 of tution fees pay on 27 March 2022 but transaction got failed and amount deducted from my credit card
I take many followups and mailed to [protected]@nobroker.in but still my money not get credit to source credit card.
I am facing financial problem right now.

My registered contact number [protected]
And ticket number is 10585554

This is Prasad, basically from Andhra. I opted for material movement from Bangalore (where I am working with Mahindra & Mahindra) to Chennai. I lso requested for ware house for keeping my belongings for some time as my new company is looking for different place form the existing space. Finally I found house in Chennai and informed No broker team to help me with relocating (bringing my material to Chennai). Instead of helping they kept quite . I filled up with RM packers and movers and paid the agreed rent for last 5 months.. while today while material moved to Chennai, just before unloading all the drama started... It went on from 7:30 Am in the mng to 12:30pm... And. Finnally siad I need to pay extra 3000 as lift is 50 meters from the unloading point... Vehicle can clearly come upto lift but the packers and mover staff insisted to unload form 50 meter from lift... Nad started demading 3k without which they will not unload the material into the flat which in second floor ( lift available)... After discussing/ requesting still they demanded payment of extra 1500 to keep the material into flat... I asked from no broker but of no use... Service from abilash was so pathetic that he couldn't able to ask the right questions to their supplier (ie packers and movers)... Unable to do anything and after discussing / seeking for help for nearly 5 hours I was forced to pay extra 1500... Vert un professional / un ethical and pathetic support form no broker staff (me. abilash).. looting customer and giving any respect is really terrifying... Demand an explanation and return of money...

Wife took the super money back plan from Nobroker. Found a tenant without Nobroker help. Refund claimed. Nobroker did not accept power of attorney from daughter to Mother. Instead Nobroker asked other proof of relationship. After some search birth certificate was provided. Now instead of paying refund Nobroker said refund date has expired. Very unfair and fraudulent. Delays caused by Nobroker by not replying on time and not accepting power of attorney, in addition to lease. Nobroker is cheating large number of customers, first offering free listing, later getting them take premium service but don’t refund money.

No updates provided on the complaint done earlier . Request Consumer forum team to pls intervene

Credit Card Fraud

My wife took a money back guarantee plan from Nobroker about 10, 000 rupees to find a tenant for daughters apartment. She found tenant on her own and submitted details for refund. Nobroker said they wanted proof of relationship. Same was provided and accepted by relationship manager. But still no refund received. Nobroker claims to be a billion $ startup but showing unethical business practices. Waiting for refund. Beware.

I was forced to take insurance then when time come to claim they said it is not applicable. After some days with lot of follow upI was informed refund already initiated to compensate on damage happened during movement. It's more than a month now I have not received any amount or update. Weekly calling support team no proper response. No one know anything. Is this standard you maintain?
Based on your assurance I have removed my feedback from quora as well.

Sir I request you
Sir mere pass fraud SBI coustomer care number se call aaya tha aur maine OTP share kar diya jis se mera balance deduct ho gaya.
Please sir help me....

I had got my flat painted through Nobroker in the month of January 2022.
I am facing problem of POP falling at some places. I have been writing mails since almost a month but no action is being taken.
The registered phone no is [protected].
Request you to please look into the matter n send a technician in person to see n solve it.

I am surprised to see my property advertisement keep coming in facebook by NoBroker.com for rent without my approval or consent. Factually this property is occupied and not available for rent at all. But NoBroker is advertising my property as available for rent and fooling customers. How can they do such nonsense without my approval. This is clear violation of my privacy and rights.
3 months back I had advertised my this property in NoBroker under free Ad scheme but they called and forced me to upgrade my Ad with premium service (Super Relax Plan) and they collected Rs.7000 from me. After collecting the payment, I faced all kinds of nonsenses and within 24 hours, I asked them to cancel my plan and stop advertising my property. Despite several requests at various levels they didn't do anything and kept on ignoring my requests. Now its been almost 3 months, and they keep advertising my property in their sites, social media, etc, despite my requests and warnings. This is absurd and unacceptable. After collecting my money, they do nonsense like this and how much of disturbances and troubles I had to go through because of this. This need to be stopped and punished. They cannot take customers for granted like me. Taking my money and give me all sorts of trouble. Yet they say best services and fool customers. It cannot be allowed.

We had taken their plan to rent out our apartment at ecity bangalore.. They first said tenent is finallized... Now some executive is trying to return the key telling there is no tenent and my plan is over. Trying to call them including the relationship manager but no one responds.. Such irresponsible people on earth