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NoBroker Complaints & Reviews

2.6
Updated: Sep 17, 2025
Complaints 1689
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NoBroker reviews & complaints page 44

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B
bhaskartheboss
Mar 21, 2022
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All,
i had taken Owner scheme for my flat in thanisandra.. its been 15days since i paid, not a single visit from any tenant.
The assigned so called Relationship manager is not at all useful.
he is not doing anything.
very disappointed, very sad.
need immediate action or refund of my money ..its not worth.
NoBroker customer support has been notified about the posted complaint.
Hi Bhaskar, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
Hi Bhaskar, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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    N
    nithinkarnati
    from Hyderabad, Telangana
    Mar 21, 2022
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    Hello.
    I paid my rent on 18 March 2022 using my credit card of ₹202000/-to nobroker site for reference NRP[protected]

    In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

    After making the payment they asking for rental agreement – I don’t have rental agreement as of that day Rental agreement is not possible immediate since owner is out of station due to his health condition.
    If you want I can able to give the pan no of the owner.
    I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose ₹2000/- for service charge.

    Can you please do this escalation and revert me the full amount.

    I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment.

    You customer care officers and chat is saying as my fault not gone through your terms and condition. Thanks for making me negative about nobroker. On the other hand it is like looting people with service fee..

    I need a refund of service charge also here in this case.. as your mistake is clearly visible.

    May mobile number [protected]
    NoBroker customer support has been notified about the posted complaint.
    Mar 21, 2022
    Updated by nithinkarnati
    They drop a mail saying they charged me ₹0 and refunded full.. but didn’t speak about the additional charges they made for ₹2000

    If they loot daily customers like me .. just imagine what their earning will be..

    Verified Support
    Mar 21, 2022
    NoBroker Customer Care's response
    Hi Nithin, we are disappointed to hear that. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
    Mar 27, 2022
    Updated by nithinkarnati
    Pls help me in this case.. taking ₹2000 for no purpose is fraud.. pls try to understand
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      S
      SHILPA SHRINGARPURE
      Mar 21, 2022
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      It's worst.pls don't waist your hard earned money to their double rated plan than others Could not sell my premium property of blue chip area in Thane Mumbai.RM was from Bangalore and property is in Mumbai.So they are not aware of the area.They go on calling you to buy a plan as they are not updated.Litterally waste of money.
      NoBroker customer support has been notified about the posted complaint.
      Hi Shilpa, we continuously put our best efforts to find buyers for your listed property. We would certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone and discuss this further.
      Hi Shilpa, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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        G
        GaneshDeewan
        from Pune, Maharashtra
        Mar 20, 2022
        Resolved
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        Resolved

        Owner - Seller Super Money back plan - worst service

        Address: Pune

        Hi,

        This is an escalation against Nobroker fake service, commitment and garranty to sell my 2bkh flat in pune wale emarald Pune 411057 within 90days.

        Nobroker has commited to sell my flat within 3months and followed me for 2months to provide best services. Considering and trusted their words i availed the service.

        But they are not able to sell my flat and no customer visit is done yet and no...
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        A
        from Hyderabad, Telangana
        Mar 19, 2022
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        Payment of rs 25250 for college/school fees got deducted from credit card but the order is not created not even any reference id is generated
        NoBroker customer support has been notified about the posted complaint.
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          Address: BANGLORE

          Hello Folks,
          Vikrant Devkar here. . .
          I want to bring in to notice that I have had a recent encounter with the so called Indias Best Realty Service Platform Nobroker.com for Tennant Occupancy.
          Well I must say they have quite a way to steal money from us, I had recently booked a property in Pune on Rental basis and have followed the procedure as guided by Nobroker, however due to some exigencies I had to opt out from...
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          T
          teja_22
          Mar 18, 2022
          Resolved
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          Resolved

          I have booked an inter-city packers and movers service from NoBroker on March 9, 2022. I have rescheduled my movement date to March 19, 2022 and the reschedule was done on March 12, 2022. The movement manager assigned to me at that time confirmed my requirement. As no vendor was assigned till March 17th, I reached out to the movement manager over the chat option as she was not attending calls. As there was no response, I reached out over call again on 18th only to be informed that my movement manager is out sick and no alternate movement manager was assigned. On further enquiry, someone claimed to be my new movement manager and told that the movement on 19th March is not possible as no vendor was available for the mentioned movement date. As I showed my disappointment, he asked me to hold and later said that he will check further can give me a call back, which of course never happened. I again called back after few hours to check the status only to get the update that the movement on 19th is not possible and they can arrange only on 20th and I was also informed that they are glad to cancel the booking and provide me the refund right away.

          My concerns now:
          1. I was promised a hassle free movement experience, wherein I ended up calling NoBroker multiple time to know the status of my movement booking.
          2. I planned all my other aspects based on the movement date I booked with NoBroker and no one from NoBroker bothered to update me that no vendor is available on that data, I got to know only a day before when I myself called them.
          3. I have already made plans and booked my journey tickets for 19th, which I have no other option to cancel and rebook, problem now is that I will lose money for cancellation and no tickets available for 20th March ( New movement date)
          4. Customer support at NoBroker is pathetic and they are very laid back and not able to understand the issue that I am facing.

          Now no one is compensating for my loss which is caused due to the mistake done by the NoBroker. They shouldn't have the booking when vendor is not available or at the least, they should have informed me about vendor unavailability after I have booked the slot. They did not even bother to check until I call and enquire.
          May 5, 2022
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2022
          NoBroker Customer Care's response
          Hi Teja, we constantly strive to provide a smooth & hassle-free shifting experience. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
          Verified Support
          Mar 31, 2022
          NoBroker Customer Care's response
          Hi Teja, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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            S
            Surya_Bisht
            Mar 17, 2022
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            Today I got call and they asked to share otp but i didn't still they were able to do transaction the msj i got is as below
            065795 is OTP for txn of INR 24745.00 at NOBROKER T on RBL Bank Credit Card 2124. Valid for one time use. DO NOT SHARE IT WITH ANYONE.

            And I didn't get the deduction message rather i checked online the card shows payment in process. I was so shocked how they did this. And they took the amount in a min. I lodge the complaint regarding this. But I m concern i didn't do any transaction still suffering of this 24k loss.
            NoBroker customer support has been notified about the posted complaint.
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              A
              Ajayveer9911
              from Pune, Maharashtra
              Mar 16, 2022
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              Promotional mails and sms

              I rented out a property 10 days ago. But, I still getting mails to activate it again. And I am getting lot of promotional mails and sms.
              And, even in mail, you have not provided "unsubscribe" button.
              I want to turn off all email updates, promotional mails and sms.
              Otherwise I have to block NoBroker once and for all....
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              S
              Saurabh Jain01
              from Bengaluru, Karnataka
              Mar 16, 2022
              Resolved
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              Resolved

              Property not activated even after 5 days

              Hi,

              I have posted my property to rent out on No Brokers. I got the review call from them next day and they told me that property will be activated with in 24 hrs. It is almost 5 days now and property is still not activated. I am continuously calling customer care and they always tell me that they will check and get back. In fact, I got to talk to Nitesh also and he assured me that property will be activated with in 2 hrs....
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              I am a NRI and I signed up for nobroker tenant search service during Oct 2021 based on my friend’s recommendation. I took the tenant search plan and property management service (PMS) based on the false promises from your sales person Ankit who is specialized in NRI sales.

              Ankit had promised me that they will be able to find a tenant within 30 days. And when I asked about a worst case scenario, he told me that the plan would...
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              L
              LokeshB14
              Mar 14, 2022
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              Hello! I'm Lokesh Kumar Boriwal.
              This complaint is regarding the unauthorized transactions that took place using my credit card on March 14, 2022 through NOBROKER TECHNOLOGIES.

              The transaction mails/messages were as follows:-
              ---****** is the OTP for your transaction of INR 30, 300 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
              --- Hi, you have spent INR 30, 300 at NOBROKER TECHNOLOGIES on[protected];
              Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed complaint at cybersecurity government helpline about the e-fraud.
              Kindly help me in this.
              NoBroker customer support has been notified about the posted complaint.
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                V
                Varunmehra
                from New Delhi, Delhi
                Mar 13, 2022
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                Booked for 6AC servicing.
                Firstly the team was more that 2 hours late to start the committed service and after that they were not doing committed service for the cost i paid.
                Based on discussion with Mr Ghouse, he offered me same service as o[censored]rban company on agreed price.
                Service agreed was included cleaning with foam, whereas after partner came, they did not agreed for it.
                Now Nobroker is not returning the complete amount they have taken from me. I want my complete money as I did not got service I paid for.
                NoBroker customer support has been notified about the posted complaint.
                Hi Varun, we constantly strive to provide our customers with the best-in-class service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your registered contact details so that we can connect with you and get this sorted on priority.
                Hi Varun, we are taken aback to hear that as we always put our best efforts to provide our customers with the best in class service. Please share your contact details so that we can investigate your issue and provide you with a resolution.
                NoBroker Customer Care's response, Mar 24, 2022
                Verified Support
                Hi Varun, we understand that our team has been in touch with you and addressed your issue by refunding the full amount. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                  C
                  Mar 12, 2022
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                  Hi,

                  I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

                  Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

                  Refund conditions:

                  1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

                  2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

                  Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

                  Regards,
                  Chetan
                  NoBroker customer support has been notified about the posted complaint.
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                    P
                    P-J
                    Mar 12, 2022
                    Resolved
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                    Resolved

                    Their are on another online frad company, I subscribe for commercial rent out, even after 4 month they did not find tenant entire money in drin, agin I gave same property I close with their clint with lesser amount and with out deposit send account detail even party backout and i gave the property after that with same rent which I offer their party and with deposit, now they are not refunding money saying it's breach of agreement they even can not find a single original customer all are agents,
                    May 14, 2022
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Mar 12, 2022
                    Updated by P-J
                    If I agree to lower rent to their party why I will not offer to another, and that was the case they supposed to reduce the minimum rent in their system
                    Verified Support
                    Apr 12, 2022
                    NoBroker Customer Care's response
                    Hi There, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
                    Hi There, we always strive to find tenants for your property. We'd certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details so that we can discuss this over a phone call.
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                      R
                      Ravindra Vidap
                      Mar 10, 2022
                      Resolved
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                      Resolved

                      Dear Sir

                      Inspite of calling customer care so many times, they haven't sent pdf of the bill till date.

                      Regards,
                      Ravindra Vidap.
                      Mar 22, 2022
                      Complaint marked as Resolved 
                      Ok
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 11, 2022
                      NoBroker Customer Care's response
                      Hi Ravindra, we always want our customers to have a smooth & hassle-free experience. We would certainly like to do a major deep dive here to understand what went wrong and provide you with a satisfactory resolution. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                      Verified Support
                      Mar 27, 2022
                      NoBroker Customer Care's response
                      Hi Ravindra, we understand that our team has been in touch with you and resolved your issue as the invoice has been shared. Please let us know if there is anything else we can assist you with.
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                        M
                        Manisha05
                        from HYDERABAD, Andhra Pradesh
                        Mar 10, 2022
                        Resolved
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                        Resolved

                        Website: NOBROKER.in

                        Hi,
                        I'm Manish.
                        A fraud transaction happened from creditcard to nobroker as rent pay without my authorisation. Please help me for getting my amount back.

                        INR 19, 963.66 spent on ICICI Bank Card XXXXX on 26-Feb-22 at NOBROKER RENTPA.
                        Apr 20, 2022
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2022
                        NoBroker Customer Care's response
                        Hi Manish, we are absolutely shocked to hear about the fraudulent transaction. We would request you to share your contact details so that we can reach out to you and get this sorted on priority.
                        Verified Support
                        Mar 15, 2022
                        NoBroker Customer Care's response
                        Hi Manish, we are closing this case for now as we are still waiting for your contact number which is required to look your issue. Please feel free to reach out to us with the same in order to assist you further.
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                          V
                          Vanshul Dutt
                          from New Delhi, Delhi
                          Mar 10, 2022
                          Resolved
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                          Resolved

                          Address: NO BROKER RENT PAYMENT BANGALORE

                          Hey, I'm VANSHUL DUTT
                          This complaint is regarding the unauthorized transactions that took place using my credit card on 28th of FEB 2022 through NOBROKER RENT PAYMENT.

                          The transaction mails/messages were as follows:-
                          ---****** is the OTP for your transaction of INR 19695.00 at NOBROKER RENT PAYMENT on your SBI Credit Card ****. Valid for one time use. Do not share it with anyone.
                          --- Hi, you have spent INR 19, 695.00 at NOBROKER RENT PAYMENT on[protected]; 12:09:23 pm using your SBI Credit Card (XXXXXX). Your available Credit Limit is INR 148305.00
                          I got mails from SBI alert too.
                          Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
                          Kindly help me in this.
                          +2 photos
                          Apr 27, 2022
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Mar 11, 2022
                          Updated by Vanshul Dutt
                          Hey, I'm VANSHUL DUTT
                          This complaint is regarding the unauthorized transactions that took place using my credit card on 28th of FEB 2022 through NOBROKER RENT PAYMENT.

                          The transaction mails/messages were as follows:-
                          ---****** is the OTP for your transaction of INR 19695.00 at NOBROKER RENT PAYMENT on your SBI Credit Card ****. Valid for one time use. Do not share it with anyone.
                          --- Hi, you have spent INR 19, 695.00 at NOBROKER RENT PAYMENT on[protected]; 12:09:23 pm using your SBI Credit Card (XXXXXX).
                          I got mails from SBI alert too.
                          Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and filed FIR at the nearby police station about the e-fraud.
                          Kindly help me in this.
                          Verified Support
                          Mar 11, 2022
                          NoBroker Customer Care's response
                          Hi Vanshul, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
                          Verified Support
                          Mar 15, 2022
                          NoBroker Customer Care's response
                          Hi Vanshul, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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                            S
                            Suhas Srinath
                            Mar 7, 2022
                            Resolved
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                            Resolved

                            Hi,

                            I have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

                            My complaint reference number is #10350561

                            Let me know if you need any other details. But please refund my amount
                            Apr 11, 2022
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Mar 07, 2022
                            Updated by Suhas Srinath
                            Hi,

                            I have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

                            My complaint reference number is #10350561

                            Let me know if you need any other details. But please refund my amount
                            Verified Support
                            Mar 08, 2022
                            NoBroker Customer Care's response
                            Hi Suhas, we always want our customers to have a seamless experience with our NoBroker Pay service. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your registered contact details so that we can check on this and provide you with an update asap.
                            Verified Support
                            Mar 11, 2022
                            NoBroker Customer Care's response
                            Hi Suhas, as per the update from our team, your rent payment has been successfully credited to the beneficiary's account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
                            Hi.
                            have made a rent payment of 28, 000 on NoBroker on 1st of March after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to NoBroker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

                            My complaint reference number is #10960535
                            Hi..
                            have made a rent payment of 9500/- on No Broker on 1st of May 2022 after entering the OTP got an error in there payment gateway my amount was charged from my credit card, They told me to contact my bank, my Bank have given a confirmation email telling the payment was successful I have given all the proof to No Broker and raised a complaint it’s has been 7 days now still I haven’t got any refund daily I’m calling they are telling me to wait till EOD but nothing is happening please refund my amount as soon as possible. Don’t cheat the customer hard money.

                            My complaint reference number is #10960535
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                              ankit inani
                              Mar 5, 2022
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                              Address: J B Nagar, Mumbai, 400059

                              I have been informed that my plan is refundable and if I found any flat from other broker or from any other source other than no broker. But now 2 months has been passed and I have not received any refund from no broker. Please note that I have already submitted all the details such as rent agreement to no broker and nothing is pending from my end. I request you to please raise the issue and release my refund amount.
                              NoBroker customer support has been notified about the posted complaint.
                              Hi Ankit, whenever you are eligible for a refund, we'd never delay initiating the same. Having said that, we'd request you to share your registered contact details so that we can check what went wrong & provide you with an update.
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