NoBroker Complaints & Reviews

HSPM-3080044

I booked for shifting of my household items within city in Chennai from NoBroker.com on 06.02.2022. Nobroker.com sent 6 unprofessional labour from local packers and movers.

During packing and shifting of items from house to truck, they stole four cartoon box. In those cartoon boxes, costly and counted items were present.

I informed packers and movers staff and nobroker.in customer service but they are not responding.
These items were counted & costly:
1. 3 Ladies leather purse
2. 2 Men leather wallets
3. Many garments and clothes
4. Iron
5. Imported liquor bottle
Entire estimated cost is 50, 000/-.

I already informed this to the service partner(owner).

Take necessary actions to return all my items immediately.

After successful completion of payment for Plumbing service assign person not able to receive calls and even not able to visit on schedule date and time.
After 15-20 time calls in a day they were not able to call back customer. This company is a scam and fraud.

Dear Team,

I purchased no.broker refund plan of 12000, I go tenant from my end and now they are not refunding my money, giving different reasons, I have provided 2 agreement one registered and one notarized, they are looting my hard earned money, request you to get my refund @ earliest and take strict action against them

I had taken a money back plan to rent my flat. Nobroker provided a tenant without providing any information about his special requirements such as creating a contract outside regular terms, contracting with his company etc. Although tenant had informed all these things to Nobroker agent she didn't informed me. So we rejected tenant.

We were not provided any tenant after that and plan expired. I have been chasing them to return money but relationship manager is just passing time with messages like she will send emails etc.. no progress so far.

I tried to chase RM for return of money but she hardly respond to my emails. This has been raised as case 10140400 with nobroker but no progress.

My phone number is [protected]. I am a real estate investor in Chennai. I own Nearly 5 properties 4 properties with 3 houses each. and a pg with 20 rooms. My account is always blocked and flagged as a broker and i can never activate my listings. all my calls to the customer care resulted in no use they all say it is a technical glitch and it will be resolved ASAP but it is never resolved. i have tried more than 10 months. I love nobroker that's why I keep on trying to post my ads even though without any choice i went with magic bricks.

This is the 3rd time i am renewing Owner relaxation plan. I keep getting messages that the client wants to visit the place with a link to get contact details but when u click on the link the contact details are masked. It looks like the RM who is assigned does has many more clients to handle hence she sleeps on my account based on their moods they come back and attend. RM's are least bothered to give proper service. Their is no way we can complaint or talk to their seniors, , Just another 10 days left for the plan to expire, , Think about when their service so bad during the validity period and what could be their response after plan expiry .. ???
I have already lost 3 months rent + Feb months rent as they were still not able to provide any leads ..

I signed up for a Nobroker super moneyback plan a few weeks ago to seek assistance in renting out my new property. While signing up, I was assured that I'll be assigned a dedicated team who will start generating a quick flow of prospective tenants immediately. Its been 3 weeks and NOTHING has happened so far. The so called RM seems incompetent and clueless and just keeps updating data about fictitious prospects and sending fake reports. I recently complained to the RM's manager who assured me that he'll change the RM as well as get some action going. However nothing has happened so far. Please help in resolving this issue as I'm beginning to wonder if Nobroker is a fraudulent company who's going to cheat me of my money.

Https://www.nobroker.in/property/pg/pg-hostel-for-anyone-in-andheri-west-mumbai-...⇄ -
The above-listed Pg took a security deposit of 2000 and after that, he said the transaction is not happening send 3000 more, and when he was caught red-handed started giving excuses. Even After . The Qr code that was sent by was also deleted after I said that Ill complain about him in Cyber Cell.br...

I enquired painting work through Nobroker. No broker employee came for inspection of house paint. He quoted 14.5k for complete the painting work. I gave painting work to Nobroker. Painter did not paint house properly I asked him why you are doing this. He replied you need to pay Rs. 800 more to do the good painting. I informed the same to No Broker employee but there are no solution. This is totally unfair service. I paid 60% advance amount to No broker but I am not satisfied for this service. Remaining balance amount they are asking but they are not talking for complete the painting task.

I have taken the service from no broker on 31st of dec worst experience. Packaging is too poor my all stuff is damaged and fake and false promises and Manager is given he is not bothered for anything. Now from almost 1month
I am taking fallow up for my recovery and many mails Sends but no one is replying. They will reply till the time they will take money from customer ones they will receive they will not even pickup the calls. Mr Avinash has given all fake promises and mr John who is the handling manager not even picked up the calls and always sounds like sleeping.

Day before yesterday I used your packers and movers service and believe me or not it was the first time I felt pity for myself for taking such a wrong decision in choosing you. I've told by your team that your team below things
Your team said in the call(before making advance payment) they will do disbandle at the source place and assemble at the destination place(my minimum expectation is Cot/Bed & TV) - Didn't keep your promise of assembling

Your team will help in unloading all the packages and help in carrying them to my destination home. - As your team paid less to the Vendor transport company, they paid less to the driver in whose vehicle my furniture got loaded, so at the end I ended up unloading the packages myself and carrying them to my home taking help from neighbors. Also just make you aware I got involved in a recent domestic accident due to which my spinal cord got injured and with this unloading stuff, I'm feeling heavy back pain again... Thanks for hurting me again

When I requested for home inspection for the Packers and movers quotation, Pavithra from Packers team said it's not required and I can tell her the main(big) items for noting in the inventory list as small items can be fitted as you are gonna give me a dedicated vehicle. I trusted her and paid the advance money, later your Moving Manager and his team said I can only transport items in the inventory list and the other items which can fit in 25 cartoon boxes. So I've thrown lot of kitchen items in the garbage just make sure that I'm not crossing the limit of 25 cartoon boxes and also had to beg your packers team by calling to them on the day of movement to allow my 3 trolley bags and guitar

Your team(Pavitra from packers team) said they will be giving a dedicated vehicle, so I thought some mini lorry will be given to me as I paid 29k approx for just shifting service and also they(Pavitra) agreed when I had requested that me and my brother also travel on the same vehicle as my parents won't be able to walk properly to go and receive this vehicle driver - At the shifting time, again we were refused by your moving manager to travel on the same vehicle saying he told Pavitra that we are not allowed on it, but I didn't get any intimation from Pavitra. On top of it they sent a small vehicle and my furniture size was 3 layers extra height than vehicle (Sample picture was attached in this email which I captured after 40 or 50% of my furniture got loaded). Again almost 1500/- we gave to Karnataka Police to let our vehicle go as the vehicle has carrying 3 layers extra height furniture

Your Supervisor Kumar [protected] (I believe as he is leading the packing team) said that I've to pay rest 15%(4170) to the truck driver, so truck driver took money total 4671.96 (2471.96/- to the fuel near chik ballapur town in Karnataka you can refer attachment of bill, and 2200 cash at destination home) - Even after paying extra money on top of 15% to vehicle driver, still I receive link from nobroker asking for 15% money, are you guys playing with me and trying to loot?

Last but not least I spoke to so many of your team members over the extension and none of them had spoken to my moving manager and got back to me? it seems they are just responding until customers pay money. After that customers are on their own, even police stop the vehicle on the main road and customers are literally standing on the road. It doesn't matter to your team as they are just collection agents.

With all of the above experiences, I've learnt one thing that I shouldn't choose any of your services in future, thanks for all the trouble you and your team gave to me so far which I don't forgot in my life time and I wish to share this experience to all of my Organization & Known folks so that I can at least save them from your trap.

Hi,

I have purchased Owner Super Money Back Plan from Nobroker to rent out my flat in Pune. When I purchased this plan following condition has been agreed for a refund.

Nobroker RM Zabiulla Shariff provided me the contact of the person who was interested to rent my flat. But it didn't worked out and I rejected that person. I found another person on my own who interested to rent flat and we signed the agreement. I shared the agreement with NoBroker to claim the refund as per following agreed conditions. Nobroker is not responding to the claim. I am following up daily but refund has been processed.

Refund conditions:

1. If you got the tenant in the same rent deposit and tenant type mentioned on our website from any other source other than No Broker, you need to submit the Rental Agreement to apply for refund.

2. If you are not able to finalise the tenant from No Broker within 60 days, we will refund the money.

Note : Apart from the above terms and conditions there are no hidden terms and condition for getting refund on this plan

Regards,
Chetan

I no more need SMS alerts on my number. Please block the alerts.

Registered number - [protected]

Hi,
I have paid $99 for NRI level 3 money back scheme offered from Nobroker. Nobroker executive Mr.saiteju forced me to pay thru PayPal option i never used that application before while payment that application allow me to pay only US DOLLAR. Nobroker executive Sai Teju advised me to pay$99 after payment it was deducted in my account more than the scheme amount after I read the plan it is mentioned only $95.2 i was request the excessive payment then no response from Nobroker Team. After a week Assigned RM Sunil after few follow up he was on medical leave without updating any autoreply meantime I was booked my airticket to travel India i was request the level 3 plan to register a house immediately hence I was requesting new RM thru Nobroker chat 'n' number of times after that assigned new RM Ganesh Nagaraju, he told me there is no property as per my requirement it was so disappointment before taking the plan Nobroker executive told me 100s of property as per my requirement but then no hope, hence i reached Chennai i was looking house thru area brokers then i got one within 15days and I registered locally and the document sent to Nobroker to refund my money but no response or acknowledgement from Nobroker Team. Appreciate your support and refund my overpayment too $99 paid Transaction ID8KL98689EX300752K to NRI level 3 money back scheme.

I initiated a transaction for rent payment on 21 January 2022 on no broker app. And it's get completed on 22 January 2022. But the UPI ID entered for beneficiary land lord is not correct. The wrong UPI ID is entered. And now the transaction is completed.
Correct UPI ID-akshay.[protected]@ybl
Wrong UPI ID entered-akshay.[protected]@ybl
Please take corrective action

I have shared my bitter experience with No Broker after availing their paid services -OWNER SUPER RELAX PLAN". which gave me very high dis-appointment. I have opted for your paid service to rent my flat in Semmencherry, OMR near Sholinganallur / Chennai.

Regarding this I have sent "n" number of emails to all of them, , , but till dte no respomse from them.

I have opted for "Super Relax Plan" and it is activated...

Hi,

This is muktipada Pradhan, I m facing issue since 7th Jan to till date, so many mails and telephonic conversation for my funds, they are not resolved n not response my mail. Floor manager Santhosh has saying that my funds is credit on n before 20th Jan but it's not credited.

Kindly take action on that else I will do police complaints against NoBroker.com my registered mobile number [protected]

I have make payment on 31st December, 2021

Refund was initiated on 05th January, 2022

We have complaint to the nobroker customer care that our money was deducted for booking a sofa on rent. But the order was not created. No message nothing.
We contacted customer care and got to know that since sofa is our of stock in the city, our order was not confirmed.
But we are waiting for the refund for 3 days now.
No update. We were going to get a Call back from nobroker. Even that hasn't happened.

I have subscribed for owner relaxation plan on 2/12/2021 and i have not got any service even after paying for the service.
No broker is unprofessional with no experience in renting out my property every time when i call the relationship manger (Adinarayana T) would tell there are leads and i am working on but i couldn't see any progress on my property after few days they would call and tell madam your rent is hight we are not able to get the tenant and they will reduce the rent even after reduction of rent also there wont be any tenant.
below are the details of my contact no and mail id kindly get me a tenant or refund my money back.

Contact no:[protected]
E-mail id: Chethana.[protected]@gmail.com