[Resolved]  Nobroker — False Commitment and Poor Customer service given by Entire Team.

Address:

Pune

I Place a Movement request of Bed and 5 Medium size Cartons from Pune to Mumbai. It was very urgent and I need to to it on 1st March when I asked for preponed the movement I was informed due to heavy work load vendor denied but I got commitment that it will be delivered on 2nd March before 5pm also Complete payment taken by me. On 2nd March no-one is contacting me from No Broker side nor from vendor I was chasing with the Driver since evening as vendor gave driver number at 4pm approx. Driver and vendor told it will get delivered before 8pm and finally the product got delivered later at 2am also no team were on site to install the bed as well. They don't even carried any equipment. Midnight my Dad whose age is 58 he was struggling to get equipment for them. They didn't install the Bed and also damage some woods as well. They left the House stating the team will come early morning and they will help to unbox and rearrange the goods. Next Day vendor told they are not responsible to do this and ask me to check with No Broker for assistance. Since Morning I am contacting No Broker team but no-one is helping here what to do and how to proceed further.

One of the Worst experience in my life.