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NoBroker Complaints & Reviews

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Updated: Dec 7, 2025
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NoBroker reviews & complaints page 64

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A
ALLURI ANIL VARMA
Dec 9, 2020
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Ms. Neha Trivedi EMP8569 employee code of SBI from Nariman Point, Mumbai said the Credit card will be replaced with photo on new card as per RBI guidelines. Also 24000 reward points will be added to the card. The old card will be deactivated.
Aug 12, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2020
NoBroker Customer Care's response
Hi There, we believe that you might have raised a complaint with the wrong portal as we do not deal with credit cards.
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    tinatina06
    from Powai, Maharashtra
    Dec 8, 2020
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    Address: Hyderabad

    I have taken 100% refundable plan from no broker to rent my property, after 60 days also they are not refunding money.
    They make false promises to take the money at the time of refunding either they will not reply or switch off their phone. I need my money back
    Aug 5, 2021
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Hi Tina, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
    Hi Tina, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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      J
      jailash n
      Dec 8, 2020
      Resolved
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      Resolved

      Hello.
      I paid yesterday using my credit card (icici amazon pay credit card) 30300 to nobroker site for reference NRP-4330689.
      In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

      Now asking for rental agreement – I don’t have rental agreement as the house is new and two months back we got. Rental agreement is not possible immediate since house owner is out of station due to covid-19. It will take one month time to get the
      Rental agreement. If you want I can able to give the pan no of the house owner. Can you please process the payment.
      Else refund my entire amount 30300 – I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose 300 rs for service charge. Can you please do this escalation and revert me the full amount.
      I am genuine customer of nobroker site. I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment. You customer care officers and chat is saying as my fault not gone through your terms and condition. Thanks for making me negative thoughts about nobroker.

      Can you please reply me. Transfer the amount to the house owner. Or Refund the full amount to me.

      Thanks
      Jailash
      Dec 9, 2020
      Complaint marked as Resolved 
      Issue is resolved. Amount is transferred to house owner. Thanks Nobrokers customer care for quick action.
      NoBroker customer support has been notified about the posted complaint.
      Verified Support
      Dec 08, 2020
      NoBroker Customer Care's response
      Hi Jailash, a Rental Agreement is a mandatory document for us to identify if a transaction is legitimate or not. However, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
      Verified Support
      Dec 10, 2020
      NoBroker Customer Care's response
      Hi Jailash, we understand that our team have been in touch with you and addressed your issue. Please feel free to write back to us if there is anything else we can assist you with.
      For me also, I was able to do transactions for few months and then last month they said nobroker system suspected that transaction is suspicious and then they refunded the 24000 of rent but deducted 240 service charge without giving any service.
      I am continuing in same house and hence not renewed the rent agreement so I told customer care about it then they said then provide maintenance receipt. I provided maintenance receipt still they stopped process.

      First thing it is unethical why you let me continue the rent payment and then deducted the service fee without giving me service. Either you should not have let me continue or should have refunded all of the amount rent plus service fee.
      NoBroker Customer Care's response, Mar 16, 2021
      Verified Support
      Hi Brahm, we always want our customers to have a seamless experience with our NoBroker Pay app. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your contact details so that we can reach out to you & discuss this further.
      NoBroker Customer Care's response, Mar 20, 2021
      Verified Support
      Hi Brahm, your transaction was found suspicious as the landlord name in the rental agreement did not match with the account holder name to whom you were transferring the amount. As per norms, this is not allowed. Hence, we have refunded your rent amount.
      Hi Brahm, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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        N
        Navin Dhamecha
        Dec 8, 2020
        Resolved
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        I bought money back plan for my property in Hyderabad. The plan was for 1 month and during that period no broker was supposed to provide a tenant and which they failed to do and were supposed to refund my money but even after multiple follow ups with customer care I have not received my refund.
        I am really pissed with the no broker as the customer care is not helpful at all and the I also lost my hard earn money.
        Aug 6, 2021
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2020
        NoBroker Customer Care's response
        Hi Navin, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
        Verified Support
        Dec 15, 2020
        NoBroker Customer Care's response
        Hi Navin, we would like to notify you that in regards to your concern we have already initiated a refund amount from our end and the amount will be reflected in your account in 7 - 10 working days.
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          M
          Mark Jamian
          from Powai, Maharashtra
          Dec 4, 2020
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          Hi All,

          Had registered for money back plan to rent my house, now that my house is rented out by a broker near my property and I had requested for my money back and also uploaded the rental agreement. I am supposed to get 12000 from NoBroker. For which the response from Vinita and Santosh or any other staff I’d lethargic and not received a single reply on the update.

          Regards
          Aug 5, 2021
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Hi Mark, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that one of our specialists can connect with you over the phone & discuss this further.
          Hi Mark, we understand that our team have been in touch with you and resolved your issue. As discussed, your refund has been processed from our end. Please let us know if there is anything else we can assist you with.
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            K
            keerthini t
            Dec 3, 2020
            Resolved
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            Resolved

            Address: Bangalore

            Ad not activated even after multiple calls and emails. Account mobile number:[protected]
            Aug 5, 2021
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Hi There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details so that one of our specialists can connect with you over the phone & discuss this further.
            Hi There, as requested earlier, please provide us with your contact details so that we can assist you further.
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              S
              Resolved
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              Resolved

              Address: Hno .11 ,2nd cross adur Annayappa lay out, kalkeri main road, near Ramamurthy nagar Bangalore
              Website: No broker

              Hi have opted for plan to get rental for my house since it money refund plan I have got Tenent my own, butane per plan they have respond attempt me call and return the money that paid for plan 7000rs

              I did not receive my return I have made so many contact and sent emails also no one responded and also I have submitted the the rental agreement
              Aug 5, 2021
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Hi Singala, we constantly strive to provide our customers with the best-in-class service. For any reason, if there had been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
              Hi Singala, we understand that our team have been in touch with you and addressed your issue. As discussed, we would not be able to process a refund here as we found a mismatch in the security deposit amount. Please let us know if there is anything else we can assist you with.
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                S
                sangra0001
                from Powai, Maharashtra
                Dec 3, 2020
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                I have taken the rental property through NoBroker and in agreement its mentioned that the time of vacating the house, I(tenant) will take care of cleaning and painting then NoBroker would not deduct any sort of amount from deposit amount of 1 lakh.
                In this lockdown period i came to my native and simply was paying monthly rent. Now i decided to leave the property and specially i went to bangalore and did cleaning and painting of house completly. One of Nobroker person visited the house and said OK to everything. Later they sent me quotation mail and mentions over there painting changes twice, cleaning twice and mentioned to deduct almost 32000. So i argued and asked this is not fair, they are cheating to simply saying unnecessary things. After so much discussion they said house has seapage issue in one wall, we have done investigation again. for one wall putty and distumper paint they charged 11700 and asked required acid cleaning for 700 and extra GST also charging. When i called the vendor he said one kg paint box needed and max 2 kg wall putty which will cost max of 1000 and labour for 1 day also maximum of 1000. and whenever we buy any goods from shop they will give us including GST. and nobroker is charging it again. Unnecessary they have charged me . when i asked to share price list then they said we will not reduce amount we have to deduct it.
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Dec 04, 2020
                NoBroker Customer Care's response
                Hi There, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you soon.
                Dec 10, 2020
                Updated by sangra0001
                Nobroker is simply trying to divert the issue. They are fraud. They have not resolved my issue and marked it done here. How stupid you people are. I can't simply sit and agree, you guys are unnecessary deducting money from innocent people.
                Verified Support
                Feb 05, 2021
                NoBroker Customer Care's response
                Hi There, we understand that our team have already been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
                Feb 06, 2021
                Updated by sangra0001
                Sir, Your team has not done anything, Your team is too good only for speaking on call, but they can't prove the facts. You guys has not refunded my money till now and its been 3 months now. Instead of nobroker better to take house from any of local broker. At least they wont charge hidden amount. No broker is fraud.
                Hi There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details so that one of our specialists can connect with you over the phone & discuss this further.
                Any update? I am also facing similar issues with nobroker? What actions are you taking?
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                  B
                  Brendan Gomes
                  from Hyderabad, Telangana
                  Dec 2, 2020
                  May 7, 2024
                  This thread was updated on May 7, 2024
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                  I have been sending emails and contacting nobroker team for refund on the money back plan service offered to me. They are not responding to my emails. Please take necessary action.
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Brendan, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
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                    J
                    Jayakrishna Musangi
                    from Powai, Maharashtra
                    Dec 2, 2020
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                    Address: Andhrapradesh, Krishna dt,challapalli.

                    Sir my name musangi .pantulu
                    I have pay the rent[protected]
                    3000rs.anothet ramesh account not creadit .refernce no.nrp.4215196
                    +2 photos
                    NoBroker customer support has been notified about the posted complaint.
                    Dec 02, 2020
                    Updated by Jayakrishna Musangi
                    Sir my name musangi .pantulu
                    I have pay the rent[protected]
                    3000rs.anothet ramesh account not creadit .refernce no.nrp.4215196

                    Hi Jayakrishna we always want our customers to have a seamless experience with our NoBroker Pay app. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we've highlighted your issue to our team and we will certainly get back to you with an update on priority.
                    Hi Jayakrishna, our team tried calling you, however, we were unable to connect with you. We would like to inform you that your rent payment is successfully transferred to your owner's account. Please let us know if there is anything else we can assist you with.
                    Probleme as sloved.
                    Thanky u sir
                    NoBroker Customer Care's response, Dec 4, 2020
                    Verified Support
                    We are absolutely glad to hear that your issue has been resolved. We look forward to serving you again soon.
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                      N
                      Niraj Shyamani
                      Dec 2, 2020
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                      Resolved

                      Address: GP Choudhary Lane, Juhu, A/501, Rumeet CHS

                      Regards to my refund
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Niraj, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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                        M
                        Mangesh Yashwant Khatav
                        from Powai, Maharashtra
                        Dec 1, 2020
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                        Resolved

                        Hi Team,

                        I have posted my property (1BHK) for sale on nobroker.com and found power plan below the posting and opted for it by paying the amount of Rs 942.82 on 24th November, but when I called the dedicated helpline no [protected] on same day I came to know that the plan is only for buyers and the person asked to send a mail to [protected]@nobroker.in

                        I have logged the complaint no #6668424 for the same .

                        I requested them to refund the amount back as I am not a buyer and don't want to opt the power plan but didn't get any response from them.

                        I have also send mail to ashish.[protected]@nobroker.in (Grievance cell) but still no response..

                        I hope this complaint will be resolved and my money will be refunded else I will file a complaint in the consumer court for this fraud as without asking for the services the amount is been accepted.

                        I had taken the plan by mistake and on the same day I had send mail for returning the amount as I was not looking to buy any house

                        Regards
                        Mangesh Yashwant Khatav
                        [protected]
                        +3 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 01, 2020
                        NoBroker Customer Care's response
                        Hello Mangesh, thank you for providing us with your contact number. We've highlighted your issue to our team. They'll check it and get back to you soon.
                        Dec 02, 2020
                        Updated by Mangesh Yashwant Khatav
                        I received a call from [protected] (In truecaller name was displayed as Puja Rani from Bihar)and he was asking me to install Anydesk app and login to my bank account from browser and to cancel the transaction and then the amount will be refunded..i suspected it as a fraud and asked him to refund to my upi id which was used for the transaction...pls look into the matter..i think someone is using this platform for financial fraud...pls ask nobroker to refund my amount via normal transaction.

                        Regards
                        Mangesh
                        [protected]
                        Verified Support
                        Dec 02, 2020
                        NoBroker Customer Care's response
                        Mangesh, we really appreciate you bringing this to our attention. We've highlighted your issue to our team. They'll check it and get back to you soon.
                        I received a call from [protected] (In truecaller name was displayed as Puja Rani from Bihar)and he was asking me to install Anydesk app and login to my bank account from browser and to cancel the transaction and then the amount will be refunded..i suspected it as a fraud and asked him to refund to my upi id which was used for the transaction...pls look into the matter..i think someone is using this platform for financial fraud...pls ask nobroker to refund my amount via normal transaction.

                        Regards
                        Mangesh
                        [protected]
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                          A
                          ajita more
                          Nov 26, 2020
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                          Resolved

                          Address: Pune

                          We have opted for Rent Agreement service from Nobroker. The process was completed on 9th Nov. However, it has still not been received by us. Why is there so much delay? Why is team not following up with government officials for speedy completion? There is no response from your support mail ID as well. Earlier there was a delay for assigning a Relationship Manager for Money Back Plan and now this. Absolutely disappointing service by Nobroker. Please refund the amount if you can't provide the advertised service.

                          Regards,
                          Ajita More
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Ajita, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
                          Hi Ajita, we would like to inform you that your concern was addressed and resolved by the team. If you are still facing any issue please let us know.
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                            subrattikila
                            Nov 25, 2020
                            May 7, 2024
                            This thread was updated on May 7, 2024
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                            Resolved

                            Money Back Guarantee Plan

                            I opted money back Guarantee Plan. I was been assigned with a Relationship manager. He unable to rent my house in 60 days.
                            Now with below email noborker claims that they refunded back my money. Unfortunately money never back to my account.
                            Guaranteed money laundering and some sort of fraud going on with this company. They not even bother to share the details of their statement which states the transaction number.
                            br...
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                            rsjadhav632
                            Nov 22, 2020
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                            Apparently, Zee TV marathi shows this no broker ad too frequent which is extremely irritating. 8 times the same as in one break is not at all expected.
                            NoBroker customer support has been notified about the posted complaint.
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                              N
                              NAVYA MATHEW
                              Nov 22, 2020
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                              Resolved

                              I was looking for flats then in marthahalli during the corona period. No broker had an offer running during the Corona period that if you pay Rs.500, some of their services would be free and if I didn't find a room the money would be refunded. Being new to Bangalore I registered in July. I was connected with their relationship manager Mr.Lalith. I have tried calling the customer care, emiled them. No action has been done till now.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 22, 2020
                              NoBroker Customer Care's response
                              Hello Navya, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
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                                Nuramya
                                Nov 22, 2020
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                                I tried paying my maintaince bill through credit card and they resumed my payment asking for proof of document. After which i provided the same but they said it is not valid and said they refunded my amount but excluding the charges which are Rs.1200, which is a big cheating. I really wan my money back. Guys plz dont trust no brokerage people.
                                NoBroker customer support has been notified about the posted complaint.
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                                  Bipul yadav
                                  Nov 19, 2020
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                                  Resolved

                                  Address: Nangloi delhi

                                  Dear sir

                                  Usually I paid rent on 11-11-20 but
                                  Behalf of Nobeoker got reply without
                                  Rent agreement we can't process your
                                  Request. Then I said I ok refund my money back... They refunded on 13-11-20 but still I didn't get my money back .. So please request to you refund my money back as soon as possible..

                                  Thanks

                                  Bipul

                                  Mobile- [protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hello Bipul, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
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                                    Srinivas Basa
                                    Nov 18, 2020
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                                    I had very Bad experience with Nobroker. i have taken the paid service for my vacant flat but they never get the tenant or refunded my money. The company is fake there promises too. Don’t approach then at all. Frauds & cheaters all are accumulated under one umbrella that is nobroker.
                                    NoBroker customer support has been notified about the posted complaint.
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                                      dd_mishra
                                      Nov 18, 2020
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                                      Address: 106, Kristal Agate 1, Kasavanahalli, Bangalore 560035

                                      I had taken the super money back plan to avail rental service from Noborker on 4th of September. But did not get a single tenant from nobroker in 60 days.

                                      When I spoke to the executives I was working with (Syed Roshan and Pruthiviraj - RM) they said since NoBroker was able to provide a single tenant, NoBroker is going to refund the amount (Rs. 11, 798.82) to me. They also informed me over the phone that the refund has been initiated (sometime around 8th or 9th Nov). But I have not received any written confirmation (either via email/sms) yet. Now a days they are avoiding my calls and not responding to me whenever I am trying to call them.

                                      Please confirm when NoBroker is going to issue the refund to me.
                                      NoBroker customer support has been notified about the posted complaint.
                                      By mistake I had mentioned "NoBroker was able to provide a single tenant", please read it as "NoBroker was not able to provide a single tenant"
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