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NoBroker Complaints & Reviews

2.5
Updated: May 15, 2026
Complaints 1735
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738
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NoBroker reviews & complaints page 65

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A
Amruta Godse
Jan 8, 2021
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Address: 602,Magnova Manor, bumkar chowk, pune

Dear Sir,

I have taken services for renting out my apartment from No broker. Since from one month nonsingle tenant visited my property and no broker not responding to my calls and emails after paying the subscription amount. My name is Amruta and contact number is +[protected].
Aug 5, 2021
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Hi Amruta, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
Hi Amruta, as requested earlier, kindly DM us with your registered contact details so that we can discuss this over a phone call.
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    D
    Dwaipi
    Jan 8, 2021
    Resolved
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    Resolved

    I got a call from the number [protected] and a fraudulent transaction of 15150 had been made from RBL credit card in the name of NOBROKER TECHNOLOGIES without my consent. I had already lodged a complaint to cyber crime. Return my money or else I will take more serious steps. The person told his name asutosh . So nobroker trace that fellow or else you have to pay for it. I refund my money back ASAP.
    Aug 12, 2021
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Jan 08, 2021
    NoBroker Customer Care's response
    Hi There, we are absolutely gutted to hear about your experience. We would request you to DM us your contact details so that we can reach out to you and discuss this in detail.
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      C
      cnlcnl
      Jan 5, 2021
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      Resolved

      Plan Purchased : MoneyBack Plan for Owners
      Date : OCT 13 2020
      Date of Expiry : Dec 15 2020
      Refund has to be done immediately because the Tennent was not provided within 60 day time frame .
      My number : [protected]
      Aug 5, 2021
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Hi There, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details over DM so that someone from our team can connect with you over the phone and discuss this further.
      Hi There, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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        A
        AjithPhilip
        from Delhi, Delhi
        Dec 31, 2020
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        Address: 204-A2, Genesis Apartment, Outer Ring Road, Ibblur Village Bengaluru Bangalore District Karnataka India - 560102 Landmarks: Near Suncity Apartments

        Plan opted - Super Money back plan
        Date - 6th Oct 2020
        Refund requested due to failure in providing a tent - 30th Nov 2020
        Refund rejected on Dec 10th stating that the information provided is no accurate. Fact is that I have provided the details correctly and they have confirmed me the same. Still not processing my refund request after following it up everyday.
        Aug 5, 2021
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Hi Ajith, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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          S
          Som547
          from Delhi, Delhi
          Dec 31, 2020
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          Sir a fraud transaction made by some unauthorised person of amount 23735 from my credit card .i request you to refund my money as soon as possible
          NoBroker customer support has been notified about the posted complaint.
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            N
            Najmabanu
            Dec 30, 2020
            Resolved
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            Resolved

            The person who spoke gave details of plans and sent a link to pay the amount. but to my shock after paying the amount it was showing details of another plan. I had discussed for a money back plan and was sent link to pay for the other one. After repeated request to swap or upgrade the plans they are not responding as before buying plans. They are passing the blame and nobody is taking responsibility for anything. They always say we will get back to you and that doesn't happen till we again call them. Almost 8-10 days have passed for a 45 days limit and nobody from nobroker also is responding regarding change of plans.
            If they can't help me out altleast let them refund it.
            This has caused a. Trauma for me. I need some relief. Kindly help me out.
            Jan 25, 2021
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Hi There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your contact details so that one of our specialists can connect with you over the phone & discuss this further.
            Hi There, we understand that our team have been in touch with you and resolved your issue. As discussed, we have processed the refund from our end. Please let us know if there is anything else we can assist you with.
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              S
              Sg98
              Dec 22, 2020
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              We have officially registered complaint with Nobroker'regarding damages in our house which was given to the Nobroker' for showing to the tenants. We have acknowledgement email and complaint no. registered with Nobroker'. All photos and videos as proof is already submitted to the Nobroker. - It's almost 2 weeks since complaint was registered till today no-one has reached out even with an explanation even after escalation and multiple follow ups. They are not responding to emails/phone calls or messages. Till date, I have no official information about keys handover to the tenant. - I want them to pay for painting charge with available market price as there were 🧤 handmark all over the house and this definitely wasn't there before when keys was given to the Nobroker. If they are refusing to refund or repay, they must should come up with an proof and explanation for the same. - It's highly unprofessional to handle issues in this way.
              NoBroker customer support has been notified about the posted complaint.
              Dec 24, 2020
              Updated by Sg98
              Nobroker' - FYI, No-one has reached out to me nor do I have any update on the issue from your side. If I don't get a resolution for this at earliest, I will look for more formal ways to take it further through institutions where consumer intrest is safe guarded !!
              Hi there, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
              Sg98's [Complaint's author] reply, Dec 23, 2020
              I have replied again on your official email-id (hello) with complaint no. and all details. Look forward for quick resolution.
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                C
                cardfraud
                Dec 21, 2020
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                Address: Bangalore

                A transaction of INR 49995 has been performed on my SBI Credit Card without my consent and authorisation by NOBROKER TECHNOLOGIES. Please investigate the matter at the earliest possible or I will be forced to take severe action and involve cyber crime as well. Please find proof of transaction in the attachment.
                NoBroker customer support has been notified about the posted complaint.
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                  K
                  K Chamoli
                  from Delhi, Delhi
                  Dec 19, 2020
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                  Resolved

                  Dear sir/madam

                  This is to bring to your notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
                  citi card xx3910 at
                  • Nobroker technologies on 18/12/2020 at 11:20 of INR.30300.00

                  In this regard, i wish to point out that I am the owner of the credit card and the one who used it in the said transaction.
                  I solemnly declare that I have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
                  I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.

                  I request to look into the matter at your end and take necessary action against the person having committed the criminal offense.

                  Also, please do not claim for this transaction.

                  Thanks!

                  Kailash
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Kailash, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
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                    C
                    Chethan D
                    Dec 14, 2020
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                    Resolved

                    Ads are going to indefinite inactive status

                    I don't understand whats wrong with this website, trying to create an add to rent out a property but each time it is going to inactive status indefinitely. I raised multiple requests to customer care every time i get to hear, there is a technical glitch and we have raised complaint to back end team. Its been more than 3 months and i had created 4-5 times same adds as previous ones are never becoming active, but no luck. I guess No broker...
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                    V
                    vdg006
                    from Powai, Maharashtra
                    Dec 14, 2020
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                    Kindly stop that advertisement .I am daily user of no Broker but since last few days . That advertisement is soo annoying . The girl shouting is really annoying. You guys don't understand concept.
                    Buying a property is special moment for Indians and the advertisement is created with girl shouting . Trust me if you create something sound feeling it will be much helpful
                    NoBroker customer support has been notified about the posted complaint.
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                      G
                      Govind Prakash Shete
                      from Powai, Maharashtra
                      Dec 13, 2020
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                      Address: Bangalore

                      Dear Sir,
                      This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
                      SBI card xx9907 at NOBROKER TECHNOLOGIES on 11/12/2020 of Rs 49, 995 at 03:11PM

                      In this regard, I wish to point out that I am the owner of the credit card and the one who used it in the said transaction .
                      I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
                      I will soon take up the matter with the legal authorities and already taken to the concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
                      I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence.
                      Thanks!
                      Govind Prakash Shete
                      email id:; [protected]@gmail.com
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 13, 2020
                      NoBroker Customer Care's response
                      Hi Govind, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
                      Dec 13, 2020
                      Updated by Govind Prakash Shete
                      Please check as early as possible please
                      Please check as early as possible please
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                        S
                        Seethagayathiri Babu
                        Dec 12, 2020
                        May 7, 2024
                        This thread was updated on May 7, 2024
                        Resolved
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                        Resolved

                        I have paid Rs. 10, 000 for a service to rent my apartment in Bangalore because I am currently located else where. The relationship manager Mr. Simon as usual were very sugary, sincere and very warm trying to convince that the house would be taken care and everything will be provided initially. But after a week nothing took place and I was extremely busy with my chores. It is more then 3 weeks and right now I am at my wits end because I have been trying to reach this relationship manager for past 3 days and he is not answering (my house key is with 'No Broker') and to top it they have given my number to possible No Broker tenant who is looking for an apartment and this tenant is waiting outside to apartment thinking i would show the apartment.
                        What kind of service are you providing 'NO BROKER' please don't invest your money with these guys...
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        NoBroker customer support has been notified about the posted complaint.
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                          K
                          krishna1511
                          Dec 10, 2020
                          Feb 7, 2025
                          This thread was updated on Feb 7, 2025
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                          Credit Card e-fraud

                          Hey, I'm krishna Arora
                          This complaint is regarding the unauthorized transactions that took place using my credit card on 10th of December 2020 through NOBROKER TECHNOLOGIES.

                          The transaction mails/messages were as follows:-
                          ---****** is the OTP for your transaction of INR 19190.00 at NOBROKER TECHNOLOGIES on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
                          --- Hi,...
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                          64 found this helpful
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                          A
                          ALLURI ANIL VARMA
                          Dec 9, 2020
                          Resolved
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                          Resolved

                          Ms. Neha Trivedi EMP8569 employee code of SBI from Nariman Point, Mumbai said the Credit card will be replaced with photo on new card as per RBI guidelines. Also 24000 reward points will be added to the card. The old card will be deactivated.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 10, 2020
                          NoBroker Customer Care's response
                          Hi There, we believe that you might have raised a complaint with the wrong portal as we do not deal with credit cards.
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                            T
                            tinatina06
                            from Powai, Maharashtra
                            Dec 8, 2020
                            Resolved
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                            Resolved

                            Address: Hyderabad

                            I have taken 100% refundable plan from no broker to rent my property, after 60 days also they are not refunding money.
                            They make false promises to take the money at the time of refunding either they will not reply or switch off their phone. I need my money back
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            NoBroker customer support has been notified about the posted complaint.
                            Hi Tina, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
                            Hi Tina, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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                              J
                              jailash n
                              Dec 8, 2020
                              Resolved
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                              Resolved

                              Hello.
                              I paid yesterday using my credit card (icici amazon pay credit card) 30300 to nobroker site for reference NRP-4330689.
                              In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

                              Now asking for rental agreement – I don’t have rental agreement as the house is new and two months back we got. Rental agreement is not possible immediate since house owner is out of station due to covid-19. It will take one month time to get the
                              Rental agreement. If you want I can able to give the pan no of the house owner. Can you please process the payment.
                              Else refund my entire amount 30300 – I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose 300 rs for service charge. Can you please do this escalation and revert me the full amount.
                              I am genuine customer of nobroker site. I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment. You customer care officers and chat is saying as my fault not gone through your terms and condition. Thanks for making me negative thoughts about nobroker.

                              Can you please reply me. Transfer the amount to the house owner. Or Refund the full amount to me.

                              Thanks
                              Jailash
                              Dec 9, 2020
                              Complaint marked as Resolved 
                              Issue is resolved. Amount is transferred to house owner. Thanks Nobrokers customer care for quick action.
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2020
                              NoBroker Customer Care's response
                              Hi Jailash, a Rental Agreement is a mandatory document for us to identify if a transaction is legitimate or not. However, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
                              Verified Support
                              Dec 10, 2020
                              NoBroker Customer Care's response
                              Hi Jailash, we understand that our team have been in touch with you and addressed your issue. Please feel free to write back to us if there is anything else we can assist you with.
                              For me also, I was able to do transactions for few months and then last month they said nobroker system suspected that transaction is suspicious and then they refunded the 24000 of rent but deducted 240 service charge without giving any service.
                              I am continuing in same house and hence not renewed the rent agreement so I told customer care about it then they said then provide maintenance receipt. I provided maintenance receipt still they stopped process.

                              First thing it is unethical why you let me continue the rent payment and then deducted the service fee without giving me service. Either you should not have let me continue or should have refunded all of the amount rent plus service fee.
                              NoBroker Customer Care's response, Mar 16, 2021
                              Verified Support
                              Hi Brahm, we always want our customers to have a seamless experience with our NoBroker Pay app. In any case, if there is any deviation, we'd certainly like to have an opportunity to make it right. Hence, we'd request you to share your contact details so that we can reach out to you & discuss this further.
                              NoBroker Customer Care's response, Mar 20, 2021
                              Verified Support
                              Hi Brahm, your transaction was found suspicious as the landlord name in the rental agreement did not match with the account holder name to whom you were transferring the amount. As per norms, this is not allowed. Hence, we have refunded your rent amount.
                              Hi Brahm, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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                                N
                                Navin Dhamecha
                                Dec 8, 2020
                                Resolved
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                                Resolved

                                I bought money back plan for my property in Hyderabad. The plan was for 1 month and during that period no broker was supposed to provide a tenant and which they failed to do and were supposed to refund my money but even after multiple follow ups with customer care I have not received my refund.
                                I am really pissed with the no broker as the customer care is not helpful at all and the I also lost my hard earn money.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                NoBroker customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 08, 2020
                                NoBroker Customer Care's response
                                Hi Navin, we constantly put our best efforts to find tenants for your listed property. We would certainly like to deep-dive and understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
                                Verified Support
                                Dec 15, 2020
                                NoBroker Customer Care's response
                                Hi Navin, we would like to notify you that in regards to your concern we have already initiated a refund amount from our end and the amount will be reflected in your account in 7 - 10 working days.
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                                  M
                                  Mark Jamian
                                  from Powai, Maharashtra
                                  Dec 4, 2020
                                  Resolved
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                                  Resolved

                                  Hi All,

                                  Had registered for money back plan to rent my house, now that my house is rented out by a broker near my property and I had requested for my money back and also uploaded the rental agreement. I am supposed to get 12000 from NoBroker. For which the response from Vinita and Santosh or any other staff I’d lethargic and not received a single reply on the update.

                                  Regards
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Mark, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details so that one of our specialists can connect with you over the phone & discuss this further.
                                  Hi Mark, we understand that our team have been in touch with you and resolved your issue. As discussed, your refund has been processed from our end. Please let us know if there is anything else we can assist you with.
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                                    K
                                    keerthini t
                                    Dec 3, 2020
                                    Resolved
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                                    Resolved

                                    Address: Bangalore

                                    Ad not activated even after multiple calls and emails. Account mobile number:[protected]
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    NoBroker customer support has been notified about the posted complaint.
                                    Hi There, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details so that one of our specialists can connect with you over the phone & discuss this further.
                                    Hi There, as requested earlier, please provide us with your contact details so that we can assist you further.
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