NoBroker Complaints & Reviews

Hello,

I have opted for CPMS Relax renting service plan from NoBroker and they were inefficient in renting the property and hence now I am expecting a refund of 6, 000 INR as per the money back guarantee plan.

However, inspite of following up for more than a month, they still claim the refund has been done and share some random refund id which is not useful for my bank to investigate further.

When I ask for the details (like proof that NoBroker has credited the amount to the right account, the last 4 digits of NoBroker account from which the amount is debited and the actual date of debit) which my bank has requested to investigate the issue, there is no response from NoBroker

This definitely seems not right and looks like some kind of scam is going on.

Regards,
Praveen Kumar

I have taken the service of money back for office rent. Period was 60 days. After 60 days they are denying refund without any reason and closed the service. 10k is refundable amount. Still I have not got the tanent.

I girl named Nia called me with a number [protected] she asked me my pan card number and used my credit card twice by transfering my call and asking me to insert the OTP.

I request you to please resolve it as soon as possible

Property X in Zonasha Vista is being looked upon by us wherein we are actively looking customers for rent was investing time in the same whereas as we were searching houses separately with 2 accounts as we wanted to look for all options available in our budget in short time, we have have shortlisted one house in Zonasha and it happened that my husband also looked for same house.Upon which today i got a call from relationship manager regarding the house.
Below pointers were done by the relationship manager further

1.)Relationship manager called for the house on seeing shortlisting to the customer and arranged a call with Owner, meanwhile property in no broker mentioned it has a gas pipeline and it was removed from the portal while talking to the owner and it was denied that there is no gas pipeline connection.
2.) Pressure from the manager on paying a token immediately only then the Owner number will be shared to the customer and not before like how no other broker representative does. Does Not permit customers to talk to the owner and their terms and demands for a token in the first place, a clean scene of looting money.
3.) Falsely stating that property is let out, even though in reality its not, so as to not lend property to us as customers because it happened that me and my husband shortlisted the same property while searching separately and was contacted by the no broker relationship manager and we took the discussion separately.

4.) Not giving a call back to the customer even after so many chats as she has reduley talked to the customer and doubted the integrity of the customer when a relative of the customer came to view the flat and called them a broker.

Hence I am filing customer complaint for Prathima Roshan Raj and suggest to all actively house seeking tenant, it's better not to have such dealing of houses form such rude and derogatory people as in bangalore there are many houses to be let in the range its being offered and there is nothing great to feel about you being on the other side of the bench.

Prathima had a bad tone to talk to my husband stating at the last that she is not interested in letting the property to which we have a call recording and if this is for the reason that we have shortlisted property with 2 accounts then i would need an explanation on the same considering this is not the first time i am using no broker service.
I have filed complaints on no broker and also on consumer portal.

My NRP is [protected] .. I have made a transaction of Rs 99470 on 5th of January 2021 and the amount got debited too and when I didn’t received any confirmations mail or msg I contacted ur company to Send me the confirmation msg or email but to the shock they said the payment failed ... But this is absolutely wrong .. I contacted my bank and they clearly said that the transaction was done on 5 th but due to some error the payment paid on 5 th got stuck and then nobroker claimed the transaction money from my bank on 6th January
As per the bank By any reason if the transaction failed and it was deducted from your account or credit card, we are asked to wait for 3 working days for the biller/merchant to claim the amount. If merchant claims the amount within 3 days, my bill payment is considered successful. So This happened and you got my funds as per ur claim on the next day that Is 6 Jan itself .. Now still i[censored] reply that we didn’t receive my money on 5th again and again like a BOT Remember u need to understand what I have clearly explained ...I[censored] want to clarify kindly share ur company bank statements showing ur transactions for 5 jan to till date where u can prove that u didn’t get my money .. Coz when I have shared my bank statements as a proo[censored] too need to send it to me ... to be clear on both the ends .I have already shared my proof ten times and sending this again last time now .. Kindly verify and send me ur proofs tooo

Yasmine
[protected]

Transaction failed and money deducted without creating transaction failed history

Hi Sir,
I paid rent yesterday using credit card amount 30300 to Nobroker site for reference NRP-4817149.
In the form it is mentioned – rental agreement is not mandatory so I continued the option and paid the amount.

Now asking for rental agreement – I don’t have rental agreement. Rental agreement is not possible immediate since house owner is out of station due to covid-19. It will take one month time to get the rental agreement. If you want I can able to give the pan no of the house owner. Can you please process the payment.
Else refund my entire amount 30300 – I don’t understand why accepting and after payment saying rental agreement is mandatory. I don’t want to lose 300 rs for service charge. Can you please do this escalation and revert me the full amount.
I am genuine customer of nobroker site. I trust the site but it is giving bad impression to customers on saying you have to read all the term and conditions before going to the payment. Thanks for making me negative thoughts about nobroker.

Can you please reply me. Refund the full amount to me.

Thanks
John

Dear Sir,

I have taken services for renting out my apartment from No broker. Since from one month nonsingle tenant visited my property and no broker not responding to my calls and emails after paying the subscription amount. My name is Amruta and contact number is +[protected].

I got a call from the number [protected] and a fraudulent transaction of 15150 had been made from RBL credit card in the name of NOBROKER TECHNOLOGIES without my consent. I had already lodged a complaint to cyber crime. Return my money or else I will take more serious steps. The person told his name asutosh . So nobroker trace that fellow or else you have to pay for it. I refund my money back ASAP.

Plan Purchased : MoneyBack Plan for Owners
Date : OCT 13 2020
Date of Expiry : Dec 15 2020
Refund has to be done immediately because the Tennent was not provided within 60 day time frame .
My number : [protected]

Plan opted - Super Money back plan
Date - 6th Oct 2020
Refund requested due to failure in providing a tent - 30th Nov 2020
Refund rejected on Dec 10th stating that the information provided is no accurate. Fact is that I have provided the details correctly and they have confirmed me the same. Still not processing my refund request after following it up everyday.

Sir a fraud transaction made by some unauthorised person of amount 23735 from my credit card .i request you to refund my money as soon as possible

The person who spoke gave details of plans and sent a link to pay the amount. but to my shock after paying the amount it was showing details of another plan. I had discussed for a money back plan and was sent link to pay for the other one. After repeated request to swap or upgrade the plans they are not responding as before buying plans. They are passing the blame and nobody is taking responsibility for anything. They always say we will get back to you and that doesn't happen till we again call them. Almost 8-10 days have passed for a 45 days limit and nobody from nobroker also is responding regarding change of plans.
If they can't help me out altleast let them refund it.
This has caused a. Trauma for me. I need some relief. Kindly help me out.

We have officially registered complaint with Nobroker'regarding damages in our house which was given to the Nobroker' for showing to the tenants. We have acknowledgement email and complaint no. registered with Nobroker'. All photos and videos as proof is already submitted to the Nobroker. - It's almost 2 weeks since complaint was registered till today no-one has reached out even with an explanation even after escalation and multiple follow ups. They are not responding to emails/phone calls or messages. Till date, I have no official information about keys handover to the tenant. - I want them to pay for painting charge with available market price as there were 🧤 handmark all over the house and this definitely wasn't there before when keys was given to the Nobroker. If they are refusing to refund or repay, they must should come up with an proof and explanation for the same. - It's highly unprofessional to handle issues in this way.

A transaction of INR 49995 has been performed on my SBI Credit Card without my consent and authorisation by NOBROKER TECHNOLOGIES. Please investigate the matter at the earliest possible or I will be forced to take severe action and involve cyber crime as well. Please find proof of transaction in the attachment.

Dear sir/madam

This is to bring to your notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
citi card xx3910 at
• Nobroker technologies on 18/12/2020 at 11:20 of INR.30300.00

In this regard, i wish to point out that I am the owner of the credit card and the one who used it in the said transaction.
I solemnly declare that I have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I have taken up the matter with the legal authorities and concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.

I request to look into the matter at your end and take necessary action against the person having committed the criminal offense.

Also, please do not claim for this transaction.

Thanks!

Kailash

I don't understand whats wrong with this website, trying to create an add to rent out a property but each time it is going to inactive status indefinitely. I raised multiple requests to customer care every time i get to hear, there is a technical glitch and we have raised complaint to back end team. Its been more than 3 months and i had created 4-5 times same adds as previous ones are never becoming active, but no luck. I guess No broker...

Kindly stop that advertisement .I am daily user of no Broker but since last few days . That advertisement is soo annoying . The girl shouting is really annoying. You guys don't understand concept.
Buying a property is special moment for Indians and the advertisement is created with girl shouting . Trust me if you create something sound feeling it will be much helpful

Dear Sir,
This is to bring in notice that fraud payment transaction has been carried out by some unauthorized person with you as per detail under:
SBI card xx9907 at NOBROKER TECHNOLOGIES on 11/12/2020 of Rs 49, 995 at 03:11PM

In this regard, I wish to point out that I am the owner of the credit card and the one who used it in the said transaction .
I solemnly declare that i have neither used the credit card myself nor authorized the unknown fraud person to used it on my behalf to make any payments.
I will soon take up the matter with the legal authorities and already taken to the concerned bank so as to prosecute the unauthorized person having made the payment with my credit card.
I request to look into the matter at your end and take necessary steps to apprehend / blacklist the person having commited the criminal offence.
Thanks!
Govind Prakash Shete
email id:; [protected]@gmail.com

I have paid Rs. 10, 000 for a service to rent my apartment in Bangalore because I am currently located else where. The relationship manager Mr. Simon as usual were very sugary, sincere and very warm trying to convince that the house would be taken care and everything will be provided initially. But after a week nothing took place and I was extremely busy with my chores. It is more then 3 weeks and right now I am at my wits end because I have been trying to reach this relationship manager for past 3 days and he is not answering (my house key is with 'No Broker') and to top it they have given my number to possible No Broker tenant who is looking for an apartment and this tenant is waiting outside to apartment thinking i would show the apartment.
What kind of service are you providing 'NO BROKER' please don't invest your money with these guys...