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NoBroker Complaints & Reviews

2.5
Updated: Apr 8, 2026
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NoBroker reviews & complaints page 62

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R
Ravi Gowda AR
Mar 29, 2021
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Refund no given even after Nobroker agreed to refund my subscription.

Even after repeated follow up with nobroker team as on date zero response on refund on my subscription for 4 + BHK house for sale Rama Murthy Nagar near NRI Layout The Lotus park apartment.

From the day I subscribed mote than 98% of days my was showing inactive in my app.
Which I had brought to regular notice to NB team to resolve but every time they used to take minimum 6-7 days to resolve which as a customer I was loosing those days subscription.

At last I had request for mobile no change but even as on day they had not changed and informed me that that cont changed to their technical inability on their software.

Finally I raised final complaints to close my subscription and refund the full amount which I had paid for package which NB failed to service in all ways from the day one I had subscribed.

But as on date it’s been more than 45 days and I had not received any refund even after NB tram member informed me on mail that they are processing the refund.

Last I am awaiting to lodge a legal complaint on NB.
NoBroker customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
NoBroker Customer Care's response
Hi Ravi, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we'd request you to share your contact details so that one of our specialists can connect with you over the phone & discuss this further.
Apr 01, 2021
Updated by Ravi Gowda AR
Ravi Gowda
[protected]
[protected]@gmail.com
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    Vineeth Pradhan
    Mar 29, 2021
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    Address: 374, 23rd Cross Rd, Sector 7, HSR Layout, Bengaluru, Karnataka 560102

    I bought a plan to find a tenant for my 4BHK house located in Nagarbhavi, Bengaluru. The plan was explained on the call as follows:

    1. We will help you find tenants for your house
    2. You have to make a payment of 9, 999 + 18% GST = 11798.82
    3. If you don't find a tenant through NoBroker, we will refund the complete amount back to your account.
    4. Order no via PayTM Order ID:[protected]

    The problem:

    1. I found a tenant outside NoBroker.
    2. The rent was negotiated for a lesser price than anticipated
    3. The NoBroker management says, the refund will not be provided since the house was rented out for lesser pay and the option of "Not Negotiable" was checked during the property ad registration

    My Concern:

    1. There was no official signature made by me that the refund would not be initiated if the property was rented out for anything other than that quoted on NoBroker
    2. The real estate market is very dynamic and the agreed rent would never be obliged by tenants.
    3. There is no user agreement that I had to read before making the payment
    4, Therefore the refund must be initiated
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2021
    NoBroker Customer Care's response
    Hi Vineeth, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
    Mar 31, 2021
    Updated by Vineeth Pradhan
    Hello. I already shared my number via personal message that you had sent. I cannot share my number here which is publicly visible
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      S
      Squirry
      Mar 28, 2021
      Resolved
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      Resolved

      Hi Team,

      Greetings for the day!

      When my friend tried to initiate the payment via no broker app it got holded. Could you please advise when we can expect the refund amount and let us know the SLA for this issue.
      Aug 7, 2021
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Hi There, any rent payment done through our NoBroker Pay app is deposited to the owner's account within 2 business days from the date of payment. However, we would request you to share your contact details or NRP# so that we can check and get back to you with an update on priority.
      Hi There, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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        R
        RajiG
        Mar 28, 2021
        May 7, 2024
        This thread was updated on May 7, 2024
        Resolved
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        Resolved

        We have had most pathetic experience with nobroker, from finding the house to vacating. Now we are having trouble with getting our deposit amount back. We had vacated the house on March 11th and it’s been two weeks now, and we still do not have any update from the nobroker team. Deposit amounts in Bangalore are usually high and holding up someone’s money is very unethical, especially during the time of crisis. Request to take necessary action on the nobroker team, for their unprofessional behaviour and help with getting our deposit amount back.
        Aug 7, 2021
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Hi There, we are closing this case for now as we are still waiting for your contact number which is required to investigate your issue. Please feel free to reach out to us with the same in order to assist you further.
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          S
          satishgelli
          from Hyderabad, Telangana
          Mar 26, 2021
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          Resolved

          I erroneously apprised that a tenant had paid token advance for my property in Hoodi Bangalore East to RM Ms. Keerthana. I told the same to my RM, but she had recommended for deactivation of my listing. I request the concerned to Reactivate my listing and arrange for RM services. Thank you.
          Satish. G
          [protected]
          Mar 27, 2021
          Complaint marked as Resolved 
          Promised to resolve the issue.
          NoBroker customer support has been notified about the posted complaint.
          Hi Satish, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
          Hi Satish, we always want our customers to have a smooth & hassle-free experience. We'd certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we've highlighted your issue to our team and we will certainly get back to you with an update at the earliest.
          Hello Satish, Did you get your listing reactivated. the same thing happened to me as well.
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            A
            arijeetsaw
            Mar 26, 2021
            Resolved
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            I have paid the shifting advance to this company but my shifting did not happen and i was told that i would get back my advance money. But it has been 3 months that i have not got my refund.

            No one is helping and all they say is you would get a call back.

            Can anyone help here.
            Aug 7, 2021
            Complaint marked as Resolved 
            NoBroker customer support has been notified about the posted complaint.
            Hi Arijeet, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
            Hi Arijeet, we always want our customers to have a pleasant experience with our Packers & Movers service. We would certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details over DM so that one of our specialists can connect with you over the phone and discuss this further.
            Hi Arijeet, we understand that our team have already been in touch with you and resolved your issue. Please let us know if there is anything else we can assist you with.
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              sonyboi
              Mar 24, 2021
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              My Full And Final Settlement Not Done

              Hi Amit Kumar.

              This is Sony M. My Employee Code is NBTS9282. I was working in no broker from 30 November 2020. And it was great pleasure working with no broker. My Last working day with no broker was on 28th of January 2021. Post leaving the company I was yet to get my full and final settlement before 45days of leaving the company. And I got my settlement on 9th march 2021. I was shocked seeing the amount I received only 31...
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              S
              Sheela Santhosh
              Mar 23, 2021
              Resolved
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              Resolved

              Address: No 11 kalidasan street perriyar nagar pallikaranai chennai 600100

              Sir/Madam,

              I am J Mary Jaya Sheela, holding a SBI credit card vide card no ([protected]). Today[protected] at around 5.30 pm I got a call from the number +[protected]. One Mr. Raghu Ram iyer who claimed to be from State Bank Of India Nungambakkam branch was on the call. He spoke to me about increasing my credit card limit. I believed him as he mentioned all my details correctly including the amount for which I had applied for a limit increase. after which my credit card got debited for Rs. 8080 towards "no broker rent"
              Immediately I realised this is a fraud call and blocked my card through the SBI mobile app and also lodged a transaction dispute claim in their app. I also made a call to SBI customer care who advised me to lodge a formal complaint with the cyber crime cell. Therefore I request you to look into my complaint and do the needful at the earliest.
              Aug 12, 2021
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Mar 23, 2021
              NoBroker Customer Care's response
              Hi Sheela, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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                S
                Sheela Santhosh
                Mar 22, 2021
                Resolved
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                Resolved

                Sir/Madam,

                I am J Mary Jaya Sheela, holding a SBI credit card vide card no (). Today[protected] at around ## pm I got a call from the number +[protected]. One Mr. Raghu Ram iyer who claimed to be from State Bank Of India Nungambakkam branch was on the call. He spoke to me about increasing my credit card limit. I believed him as he mentioned all my details correctly including the amount for which I had applied for a limit increase. Believing that this is a genuine call I shared my OTP with him after which my credit card got debited for Rs. 8080 towards "no broker rent"
                Immediately I realised this is a fraud call and blocked my card through the SBI mobile app and also lodged a transaction dispute claim in their app. I also made a call to SBI customer care who advised me to lodge a formal complaint with the cyber crime cell. Therefore I request you to look into my complaint and do the needful at the earliest.
                Aug 6, 2021
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Mar 23, 2021
                NoBroker Customer Care's response
                Hi Sheela, we constantly strive to provide our customers with a pleasant experience. For any reason, if there has been any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone and discuss this further.
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                  S
                  Sachin Tendulkaar
                  Mar 22, 2021
                  May 7, 2024
                  This thread was updated on May 7, 2024
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                  NoBroker painting. Message to NRIs, Do not get fooled.

                  Nobroker Painting Fraud done to NRI

                  Nobroker is a broker doing painting frauds. I am an NRI who got to know their painting fraud. They use local unprofessional painters. I actually live in australia, melbourne and was asked to give the keys for painting. I gave the keys. My uncle monitored and found that they were skipping coats. They did not apply primer. They have collected more money than local painters. They sent unprofessional...
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                  S
                  Shaheed parwej
                  Mar 18, 2021
                  Resolved
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                  Resolved

                  Address: Chennai

                  Still I have not received my balance.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Shaheed, any rent payment done through our NoBroker Pay app is deposited to the owner's account within 2 business days from the date of payment. However, we've highlighted your issue to our team. They'll check it and get back to you soon.
                  NoBroker Customer Care's response, Mar 23, 2021
                  Verified Support
                  Hi Shaheed, your transaction was found suspicious as you were trying to pay your society maintenance bill, however, instead of mentioning the society name you have mentioned an individual name. We had also shared a link to upload your society maintenance invoice, which was not uploaded from your end. Hence, we have processed a refund as per our terms & conditions.
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                    G
                    gincyanto
                    from Bengaluru, Karnataka
                    Mar 11, 2021
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                    Owner Super Money Back Plan

                    Address: Bangalore, Karnataka

                    I took Owner Super money back plan from "Nobroker.in" worth 12000 rs including taxes. The agency promised me that they will find a tenant for sure and if they didn't find the tenant in 60 days, they will refund the whole amount. They will provide Relationship manager and Field service manager also and also my apartment ad will be listed as premium in top page.This agency is a fraud company cheating customers, taking thier money and making...
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                    S
                    Sumanth1996
                    Mar 9, 2021
                    Resolved
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                    Resolved

                    Dear sir
                    I have done rent payment transaction through my HDFC Credit card on 5/02/2029 to my landlord through your website. But Amount is already deducted from HDFC credit card same reflecting in my HDFC credit card statement also & more over I enquired same with HDFC bank. Same confirmed bank officials.

                    Please find the attached copy of No broker transaction ID which is confirmed by no broker technology.

                    So I am requesting you to please refund amount to my credit card or please transfer it to my landlord.

                    Regards
                    Sumanth kumar
                    [protected]
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    NoBroker customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 10, 2021
                    NoBroker Customer Care's response
                    Hi Sumanth, we've let our concerned team know about it. They are checking on it and we shall get back to you soon with an update.
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                      C
                      compalaint09
                      Mar 8, 2021
                      Resolved
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                      Resolved

                      I initiated a maintenance pay but they put it on hold due to not provide maintenance bill so i cancelled it and initiated for refund after that i got email which they the refunded the amount to source account but i haven't received my refund i payed via payzapp card
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 09, 2021
                      NoBroker Customer Care's response
                      Hi there, could you please share your contact details with us via DM so that we can get in touch with you and resolve the issue.
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                        S
                        Sri@143
                        from Vijayawada, Andhra Pradesh
                        Mar 6, 2021
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                        Paid rent 49500 from credit card on 4/3/21 still not credited to agent pls do check and help me out pls revert back as soon as possible
                        NoBroker customer support has been notified about the posted complaint.
                        Mar 06, 2021
                        Updated by Sri@143
                        I paid rent 49500 from credit card on 4/3/21 still its in processing not yet credited to agent pls check and revert me back as soon as possible

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                          S
                          Santoshrrss
                          from Bengaluru, Karnataka
                          Mar 4, 2021
                          Resolved
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                          Resolved

                          I am getting calls and sms everyday which is disturbing and cannot be tolerated because i am not looking for your services and if required i will approach you for the same. Simply making calls do not make any sense. Just have some courtesy to people who says at present I am not looking for your services. Please stop calling and sending sms to my mobile number.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Santosh, it is never our intention to disturb you with our phone calls and messages. We have highlighted this to our team and we will certainly get this sorted on priority.
                          Hi Santosh, we would like to inform you that your concern was addressed and resolved by the team. If you are still facing any issue please let us know at [protected]@nobroker.in
                          Santoshrrss's [Complaint's author] reply, Mar 6, 2021
                          Please note that if someone registered my mobile number in NoBroker APP, Kindly deactivate / stop that too. Long back one of my colleague was using my contact number to get your services. You can contact 8095010500 mobile number if still he is looking for your services.
                          We have communicated this to our team and we will certainly do the needful.
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                            charantejak04
                            Mar 4, 2021
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                            The sales executive of nobroker has promised that Expert local real estate agent would help me in getting house for rent after taking my requirements.

                            On their assurance i bought a 'Tenant relax plan' for 2999+GST for a 45 period term. But it is clearly evident that they are not real estate agents who have expertise in that locality rental market. They are nothing but remote customer executives of nobroker who search through the same data which is available for everyone and give you a property list.
                            Even that list is random and useless.
                            This is a clear fraud by the company just to make customers buy their plan.

                            Lot of time and money are wasted because of them
                            I expect a complete refund
                            NoBroker customer support has been notified about the posted complaint.
                            Mar 04, 2021
                            Updated by charantejak04
                            order id[protected]
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                              S
                              Shaikh Zishan
                              from Kolkata, West Bengal
                              Mar 4, 2021
                              Resolved
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                              Resolved

                              Address: Pune

                              I Place a Movement request of Bed and 5 Medium size Cartons from Pune to Mumbai. It was very urgent and I need to to it on 1st March when I asked for preponed the movement I was informed due to heavy work load vendor denied but I got commitment that it will be delivered on 2nd March before 5pm also Complete payment taken by me. On 2nd March no-one is contacting me from No Broker side nor from vendor I was chasing with the Driver since evening as vendor gave driver number at 4pm approx. Driver and vendor told it will get delivered before 8pm and finally the product got delivered later at 2am also no team were on site to install the bed as well. They don't even carried any equipment. Midnight my Dad whose age is 58 he was struggling to get equipment for them. They didn't install the Bed and also damage some woods as well. They left the House stating the team will come early morning and they will help to unbox and rearrange the goods. Next Day vendor told they are not responsible to do this and ask me to check with No Broker for assistance. Since Morning I am contacting No Broker team but no-one is helping here what to do and how to proceed further.

                              One of the Worst experience in my life.
                              Mar 19, 2021
                              Complaint marked as Resolved 
                              Abhilash from Escalation Team Contact me and he help me to get refund amount of what I have paid of my Own for the Carpenter to install the Bed. Thanks Abhilash for your ownership for this complaint. Appreciated.
                              NoBroker customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 04, 2021
                              NoBroker Customer Care's response
                              Hi Shaikh Zishan, we always want our customers to have a pleasant experience with our Packers & Movers service. We would certainly like to do a major deep-dive here to understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your registered contact details over DM so that one of our specialists can connect with you over the phone and discuss this further.
                              Verified Support
                              Mar 10, 2021
                              NoBroker Customer Care's response
                              Hi Shaikh Zishan, we understand that our team have been in touch with you and addressed your issue. Please let us know if there is anything else we can assist you with.
                              My Contact number is [protected].

                              Also you can connect with me on email- [protected]@gmail.com.
                              NoBroker Customer Care's response, Mar 8, 2021
                              Verified Support
                              Hi Shaikh, we've forwarded your number to the team. They'll check it and get back to you soon.
                              I don't know what's the challenge. Team doesn't bother to call or update me about the Status or Update. Now I got msg from NoBroker team stating my movement is completed successfully. However I didn't sign yet as the package got delivered nor acknowledge or confirmed yet.
                              NoBroker Customer Care's response, Mar 10, 2021
                              Verified Support
                              Hi Shaikh, we would like to inform you that your concern was addressed and resolved by the team. If you are still facing any issue please let us know at [email protected]
                              I am waiting for the team to update on this now asap. I am really frustrated to chase on this with the NoBroker team on daily basis.

                              Atleast give me some ETA so I don't need to chase till that time with the team for an update.
                              NoBroker Customer Care's response, Mar 11, 2021
                              Verified Support
                              Hi Shaikh, as discussed over the call with our team, the refund has been processed from our end and the amount will reflect in your account within 7 to 10 business days. Please let us know if there is anything else we can assist you with.
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                                Badrinarayanan Venkatesa
                                from Mumbai, Maharashtra
                                Feb 28, 2021
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                                Not received so far
                                NoBroker customer support has been notified about the posted complaint.
                                Hi Badrinarayanan, we always put our best efforts to share the rental agreement on time. We would certainly like to deep-dive & understand what went wrong to provide you with a satisfactory resolution. Hence, we would request you to share your contact details in order to discuss this further.
                                Hi Badrinarayanan, we constantly strive to provide our customers with a smooth & hassle-free rental agreement service. For any reason, if there is any deviation, we would certainly like to have an opportunity to make it right. Hence, we would request you to share your contact details so that someone from our team can connect with you over the phone & discuss this further.
                                Hi Badrinarayanan, we understand that our team have been in touch with you and addressed your issue. Please feel free to write back to us at [protected]@nobroker.in if there is anything else we can assist you with.
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                                  Ravi Maddy
                                  Feb 25, 2021
                                  May 7, 2024
                                  This thread was updated on May 7, 2024
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                                  Nobroker Team,

                                  Repeatedly I am escalating my complaints on calls as well emails but till date no response nor a call back nor any one care to resolve.

                                  As I discussed with Mr . Anthony last Sunday regards to my subscription refund since nobroker not adhered or kept my property more than 70% of days inactive and zero response or support received till date.

                                  Still not heard any thing from you and I would highly appropriate response immensely further to any delay on my subscription refund.

                                  Please don’t force me go worse on further escalations with nobroker or flashing my feedback social media network.

                                  Dear Akhila RM - Thanks a lot for insulting me by calling me as Broker.

                                  My registered mobile no - [protected] and you can reach me only on [protected]

                                  Regards
                                  Ravi
                                  [protected]
                                  NoBroker customer support has been notified about the posted complaint.
                                  Hi Ravi, our team tried calling you, however, there was no response from your end. Please share a suitable time to connect with you.
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