NoBroker Complaints & Reviews

The super ### service.
I thought I will try No broker service for house shifting thinking they represent a brand and below was the experience.
1. High charges compared to local packers and movers service.
2. They sent only 3 persons(though I had given heads-up that I have heavy guage almirah and cot and allocate atleast 4 persons) among them only 2 will be active and struggle to lift and take lot of time for the movement.br...

Hello, i am Gaurav Saxena
This complaint is regarding the unauthorised transactions that took place using my credit card on 02 June 2021 through NOBROKER TECHNOLOGIES.

The transaction messages were as follows:-
****** is the OTP for your transaction of INR 16160.00 at NOBROKER RENTPAYMENTS on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
You have spent INR 16, 160.00 at NOBROKER RENTPAYMENTS using your RBL Bank Credit Card (xx****) on[protected].

Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction message and i am going to file FIR at the nearby police station about the e-fraud

Kindly help me to refund the amount

Hello
Firstly NoBroker has the most manipulative staff. I approached NoBroker for a rental agreement they asked me to pay 475 immediately which includes agreement courier of hard copy and soft copy sent to email.
A relationship manager called me and said without draft he will charge 1000 for immediate delivery and a complete drafted agreement .
After lot of argument he said he would get it done am waiting from 3 days still no agreement nothing .

Hello, i am aakash vishwakarma
This complaint is regarding the unauthorised transactions that took place using my credit card on 04 june 2021 through NOBROKER TECHNOLOGIES.

The transaction messages were as follows:-
****** is the OTP for your transaction of INR 16160.00 at NOBROKER RENTPAYMENTS on your RBL Bank Credit Card ****. Valid for one time use. Do not share it with anyone.
You have spent INR 16, 160.00 at NOBROKER RENTPAYMENTS using your RBL Bank Credit Card (xx****) on[protected]. Your available limit is INR 29, 652.00

Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction message and i am going to file FIR at the nearby police station about the e-fraud
Kindly help me in this.

Hi Team.

We used your No Broker site for rent payment initiated from my end on 2nd Feb 2021 Tuesday for Rs. 49, 995/- used my Yes bank credit card (xxxx xxxx xxxx 6735) and I get the notification from ‘No Broker’ the payment rejection (Payment failed) but amount debited from my card ‘(As per your terms amount already debited from your account, it will credit to your bank account within 5-7 business days) and till now not yet credited in my card account.
For the same and I raise the request to my credited card ‘Yes Bank’ and bank side clearly confirmed amount already credited to Merchant account and I get the transaction ID details from bank as below:
Transaction ARN : 5105171033000108592680
Merchant Bank: Axis bank
Date: 02/02/2021
Amount : Rs. 49, 995/-
Could you please check this amount received from your account as mentioned as above your Axis bank account. If amount will be credit your account and could you please refund to my card account.
-Attached the email confirmation from Yes bank and transaction reference details.
- Attached owner bank statement from February to till date .
Could you please check and response the email immediately, otherwise we raise the legal dispute for transaction to find the amount in respective merchant.

Kindly note - if you not response we have raise consumer court and we have following many month but your team not response in my mail.
and i have document is there
Regards, please refresh your transaction details then response in my mail, i[censored] need documents plz sent me i have attached mail documents.

Regards
Ali K
[protected]
[protected]

I received a call from a lady yesterday stating that they are from sbi and there has been services activated on my card for the amount of 9000+GST. And now do i want to deactivate. I confirmed on the deactivation and then they said do you want the refund of Rs. 10089 which was deducted in january and i replied yes if its possible. After that they have asked from my card details and said that the amount will be refunded to you. but then the amount of 10089 got deducted and they said it will be refunded by today 3 PM. One of the accounts person by the name of Rahul Sharma said i will received the same by 3 pm but i have not received it till now.

Kindly help me in refund this amount otherwise i have take the legal action. it has happened twice and the number through which they have called its been busy.

Even after regular follow ups. No response from Kuldeep, Priyanka and Arul Vijay.

Initial you will be assigned one contact moving manager, after few days it will be changed to 2 or even 3 times. All half crooked and irresponsible customer service executives.

Provided service to relocate home from Chennai to Hyderabad.
Packing completed on[protected]
Delivery not yet done.
Poor or zero status update. So much of follow ups. Irresponsible delivery partner. All lies on delivery, status updates.
Why I am angry?
We shifted to Hyderabad on 24th May since then sleeping on floor, avoiding fresh vegetables, restricting milk and curd as it will spoil. Washing clothes by hand. All items stuck with delivery partner. Delivery will happen in night itseems.

Recently i gave movers and packers order to nobroker.com and they were not able to deliver things till 1.5 month where other movers and packers giving delivery in 5-10 days.

i need to pay extra to delivery vendors to give delivery and after that he given delivery in 2 hrs. He stopped delivery due to lockdown restrictions and after getting extra money, i got delivery in 2 hrs. Nobroker was not at all helped. They don't even...

I have signed up with nobrokers for the aforesaid plan where they promised to help with renting the aptt within 2 months or refund the money. I signed up in October and while the service was pathetic as the relationship manager was hardly available, my agony continued beyond. It is now 5 months after the 2 month period (total 7 months), made innumerable calls to nobroker for refund. Up until this moment, they have not refunded my deposit.

Every time I call up and lodge a complaint, they mention that they have taken note of the complaint and that it was not recorded earlier. I keep wondering what happened to the earlier complaint?

15 days ago, when i called up to complain, a gentleman by name "Kareem" responded more favourably than the earlier ones and promised all help. I again chased up yesterday and he said he has left messages to his superiors but surprised why it is not resolved yet. He also mentioned that normally deposit is refunded within 4 days of plan expiry. Kareem also mentioned my relationship manager would get in touch, who rarely got in touch when i subscribed for the plan. I am not exactly sure what is happening at nobroker.

I kept asking to speak to the Manager. Apparently, the buck stops at the call center. Neither complaints are escalated nor there is a option for the customer to speak with any manager. Excellent way of managing the business.

While i regret going to nobroker, all i want now is refund of deposit. It has been a thorough disappointment!!!.

I opted for no broker rent services and paid the amount as per the plan but I did not get proper service most of the times I was unable to get in touch with the RM also I did not get proper tenant as per promised by the RM that they will help me in getting with the potential client wherein I was getting direct clients at the same cost then why would I approach the nobroker if I am not getting potential clients it’s like I am not getting the potential client nor my requirement of getting the client is filled. So I need my refund back because i did not get proper service. My plan was for rent in Mulund East.

Guys,

We had gone for visiting the flat in versova area, Mahinmar CHS. We liked the place. Post liking, the one who showed us the flat, Mr Vishvajeet, asked us to do a token amt transfer to NoBroker a/c. In good faith and trust, we did so. The listing mentioned and the Mr Vishvajeet also said it will be negotiable for by 10%. He assured us that, this token will be refunded to you, if the deal does not go ahead, we trusted him and paid.

Next day he called us and said, the owner is not agreeing for any negotiation. So said, okay fine, then we won't go ahead. We asked for the refund. Since then after calling multiple times to customer care, RM, Mr Vishvajeet, no one is caring to even respond.

I had not expected such unprofessional behavior from the team. I am disheartened that, how can a company withhold someone's money in the time of covid crisis.

We will be approaching Versova Police station, and file an FIR of forgery against the team who was involved in this.

Very very displeased and disappointed.

Regards,
Pratiksha
[protected]

Hi Team,

We used your No Broker site for rent payment initiated from my end on 2nd Feb 2021 Tuesday for Rs. 49, 995/- used my
Yes bank credit card (xxxx xxxx xxxx 6735) and I get the notification from ‘No Broker’ the payment rejection (Payment
failed) but amount debited from my card ‘(As per your terms amount already debited from your account, it will credit to
your bank account within 5-7 business days) and till now not yet credited in my card account.
For the same and I raise the request to my credited card ‘Yes Bank’ and bank side clearly confirmed amount already
credited to Merchant account and I get the transaction ID details from bank as below:
Transaction ARN : 5105171033000108592680

There has been a fraudulent transaction on my credit card to NoBroker .
The amount has been transferred to a fake landlord in Delhi after reporting the NoBroker that the transaction was a dispute . After 1 hr of reporting they’ve transferred to some account . When complained about this they said sorry and never responded after that . Till my refund is not processed . No basic technical security also thought I hold a NoBroker account...

This complaint is regarding the Unauthorised transactions that took place using my credit card today 27th May through NOBROKER RENTPAYMENT.

I haven't authorised the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was not in my possession. I notified the bank immediately when I noticed the transaction mail/message.

Kindly help me in this.

I an receiving below message, one every week, please STOP SPAMMING, , please have phone number [protected] removed from all the registration in no bokerhood. Below is SMS message I receive... This sgroup is asked maintenance charges from vacant sites as well and without taking pre consent from plot owner.please advise them not to send message without taking preconsent from site owners.

Dear Shobha VS, This is a reminder, an amount of rs.3000 is overdue towards your Maintenance Charges for month of May. Your bill is 7days Overdue. Regards, NoBrokerHood

I am Surajit Bera, lived in kolkata. Today 2 (two) fraudulent transaction for Rs.16160.00 (sixteen thousand one hundred sixty) each was made in bengaluru through this portal from my credit cards.

I had given an advertisement in no broker in June 2020 for finding a tenant for my house.
Further one of relation ship manager had called me explaining premium service in finding out tenants.
The plan name was Owner money back plan. As per his advise we had made a payment of Rs7668.82 on 30June2020.
As per the then terms mentioned, you will be refunding the money if we are finding a tenant through some other ways.
We had waited for more than one month, but still did not get a tenant.
Finally our neighbour itself has taken the house on rent and we have informed you regarding the same and the advertisement was deactivated.
As per the instructiions from your RM we have uploaded the agreement copy on requesting the refund.
Futher somany follow up chats and calls were done .There was no response from Nobroker team.
We have raised a ticket regarding this on 17 Sept the ticket no is 6185260 .
Till now I have not received any updates about it.
Infact people havn't even returned my call even after promising me that I will recieve call in 2hrs.
I request you to please initiate my refund process at the earliest

As per the agreed terms no broker has not refunded the total amount which was duly agreed by them.

Deepak Sangekar
Mo.no.[protected]

Hi team,
Please note from last 1 month I am trying to contact your manager Mr.Prashant who told me earlier that my money will be refunded after 1 month from the date on which I have made payment. Whenever I call them I am getting an answer that they will call me back. But till now I have not received any call back from him nor got money back.
I am struggling to contact the right person in your company who will resolve my issue. I need an explanation for avoiding my calls and need money back immediately.
Please take necessary steps to resolve my issue.

Thanks & Regards,
Sandeep.
[protected]