[Resolved] Nokia India — Automatic switch off and getting heat need only replacement.

 
4 Reviews
Bangalore, Karnataka, India
 Arunahamsa
Hi, My name is Hamsa I purchased Nokia X device on 28th Dec 2014, from the day I got this device I faced many problems. Mobile is getting switched off automatically. I have given for the service for more than five times but issue haven't resolved. I called call centre for more than twenty times but nothing happened they simply telling me back end people will contact me but I never get any call from them. I fed up with this mobile I am facing sme issue from the day I brought this mobile. Please take action on this, I don't want this mobile give back my money or else replace with new one. Type: RM 980 Model: RM 980 Code: 059W119 Imei# [protected] Complain # 1-[protected] Jobsheet #[protected]/150414/003 Contact no: [protected]

Automatic switch off and getting heat need only replacement.
Complaint marked as Resolved 

Complaint Status


[Apr 22, 2015] Nokia India customer support has been notified about the posted complaint.
Verified Support
Ms. Legal Page Writers Customer Care's response, Apr 22, 2015
Hi Sir, We have gone through your issue. We have already recieved several complaints for the same subject matter. For resolving this issue you have to send a legal notice to them or in the alternative you can file a consumer complaint before CDRF. Our legal team can assist you by providing a well drafted Legal Notice or Consumer Complaint against the builder. For more information you can contact the undersigned.Thanks Regds Mohit Popli Advocate/Author Corplexis Chambers Law Firm Founder: Filemycase.in Patientcause.blogspot.in (Medico-Legal & Consumer Helpline) Mob : +91-[protected] Email: adv.[protected]@gmail.com
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Comments

Hi,
sorry to hear about your experience. Please write to us on
[protected]@microsoft.com with the issues you are facing and provide us with
the following details- Your Contact Number, Location, Device IMEI number,
Email ID, Job sheet Number, Care Center Location, Is device with Care Center
Y/N. We will have someone from the team connect with you.
Hi,
sorry to hear about your experience. Please write to us on
[protected]@microsoft.com with the issues you are facing and provide us with
the following details- Your Contact Number, Location, Device IMEI number,
Email ID, Job sheet Number, Care Center Location, Is device with Care Center
Y/N. We will have someone from the team connect with you.
Hi, sorry to hear about your experience. Please write to us on
[protected]@microsoft.com with the issues you are facing and provide us with
the following details- Your Contact Number, Location, Device IMEI number,
Email ID, Job sheet Number, Care Center Location, Is device with Care Center
Y/N. We will have someone from the team connect with you.

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    Nokia India - Automatic switch off and getting heat need only replacement.