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Nokia India Complaints & Reviews

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Last updated Apr 12, 2024
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Nokia India reviews & complaints page 110

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S
Sanjiv_dhn
from Mumbai, Maharashtra
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Defective brand new mobile phone

Address:Dhanbad, Jharkhand

Dear Sir/Madame I've purchased a Brand new Nokia XL on 23/06/2014. Problems started from day 1. Phone used to hang up everyday. SSometimes for 2 hours continuously. Phone hanged in more than 70% iincoming calls.reported problems to retailer. Nokia care updated software to sort out problems. Even after that phone hangs on many incoming calls. Call drops are enormous.more than 50% calls turn 1way. Rubbish phone. IMEI No. [protected] Sanjiv...
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rajeshvk123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nokia Asha 500 Not yet repaired - Job Sheet Number - 412465550/140705/018

Address:Ernakulam, Kerala

Dear Sir, My name is Rajesh V K. I purchased the above hanndset on 31/03/2014 and after 3 moths usage its Certificate in use is deleted and i cannot use, whatsap, Bro using, Facebook, due to this problem, I contacted Nokia care, Cochin at below Dress on July 5th, and they record the complaint as web not working and they informed that within 1 hour we will return the handset, i came and not cleared then days gone after 1 week, they contacted...
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R
ranjanasaurabh
from Mumbai, Maharashtra
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Nokia lumia 800 is damaged

Address:Mumbai City, Maharashtra

I purchased Nokia Lumia 800 in 2012. It was working fine, until recently when the screen started getting blurred and " PINK " at the corners. I immediately took it to the nearest Nokia Care Centre. They said, its some " Liquid damage " and I need to replace the screen amounting to Rs.6750/- I thought nowadays a new mobile can be bought in that money, but still I gave it for repairing and got it immediately repaired with...
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J
Jeni Patel
from Bengaluru, Karnataka
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Regarding service

Address:Tapi, Gujarat

Respected Sir/Madam, I already submitted Nokia Lumia 520 to Connection Mobile Shop Vyara ( Mr. Amit [protected] ) with battery on 19/07/2014 for display problem due to software.They sent it to Nokia Care. Till today ( after nearly two week ) I didn't get it.I'm facing so many difficulties without my Lumia 520. I'm requesting you to do needful. So. i will get it with in short time. It's my urgency. Thanking You, Prof....
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R
Ramen Debnath
from Ramanayyapeta, Andhra Pradesh
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refuse to repair/change the mobile

Address:Howrah, West Bengal

I had purchased one nokia lumia 630 from mobile planet at salkia, howrah, after using 10days the mobile automatically shut down and i am unable to open that.after got this problem i brought to nokia customer care for repair but they told us it is liquid damage but as per my knowledge the phone did not touch any water and other lquid, and they told us need Rs.4000 for repair but when mobile is under warranty period and now they are telling...
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svk7271991
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nokia 22o incoming sound problem & total misguidance of nokia care

Address:Burdwan, West Bengal

I have purchased my nokia 220(Black) on 18.06.2014 from agarwal sales, asansol.Imei no: [protected] from the very first day it is found that the incoming sound was not working properly all the time.I took 6 days to check the problem with different sim cards like vodafone, airtel, bsnl...But the problem was still in it.I visited to local nokia care i.E., p.D.Electronics[[protected]], 70, g.T road(East), bhanga panthil, asansol, west bengal-713303.They...
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kapilwadhwa
from Delhi, Delhi
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Mobile handset given for repair, not received yet

Address:Panipat, Haryana

Dear Sir,
This is in refrence regarding my handset NOKIA LUMIA630, .I bought nokia lumia 630 this year and with in month time problem started in my handset, i submitted my handset in nokia customer care (ASC - 160_433527) on 26.06.2014 but till now i have not recieved my handset, it has been more then 1 month that i have given my handset.
I went to nokia care at almost 50 times but no positive response from nokia care.
...
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M
Mrunali Dekate
from Mumbai, Maharashtra
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worst service by nokia care. Phone is giving lot many problems.

Address:Wardha, Maharashtra

I bought nokia lumia 720 6 months ago(on 14th Jan 2014) from Amravati(MH). At 4th day, there was a problem of repeating the data in phone. I went to nokia care (at Rajapeth, Amravati) to resolve this issue. They asked me to format my phone. I did that. After that microphone of handset was giving trouble for long time. Same answer was given by nokia care this time also. I formatted my handset 4 times. But the problem was as it is. Recently...
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J
Jayakrishnan VB
from Kanchipuram, Tamil Nadu
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Warranty can not be claimed & Worst Servicing

Address:Ernakulam, Kerala

I bought a Nokia X [IMEI [protected]] from Mobile King shop located a Palarivattom on 24 April 2014. Recently, i started having trouble in charging the phone due to some malfunctioning of charging socket on device, without any reason.Phone had no shocks and is not exposed to water.Still Nokia Care of Ernakulam(Poovath International, Opp Saritha Theatre, CC 41/4108, 4th Floor, Kurian Towers, Banerji Road, Cohin, Kerala) denied claiming...
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vinodx
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nokia xl 3g network problem

Address:Satara, Maharashtra

Sir, I purchase new nokia xl phone. But its fist 3g slot is not working properly. I select network in going to setting option in phone manu many time in a day because the fist sim card network is going in outof cauvrage area..The network is show in display but its is not working many time in a day. I became very tired because of this phone, Sir what can you doing for this problem. can you replace it this phone. Was it same problem in all...
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Shilpy Sharan
from Noida, Uttar Pradesh
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non delivery of the product

Address:New Delhi, Delhi

My NOKIA LUMIA 520 was sent to Nokia Care, tilak nagar, new Delhi on 16th July. The head and the employees assured on deliverance within a week but contrarily, on repeated calls and meetings, my mobile is neither being returned nor repaired. It has been two weeks since then. Please forward my message to the concerned authority, as I am suffering tremendously for being a Nokia customer....
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manoj sutaria
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speaker Low Volume, No Android OS

Address:Ahmedabad, Gujarat

I have Purchased Nokia XL on 05/06/2014.During purchasing I was told that it is having Android OS and will support all apps.

But I am facing some serious issues as below.

1. This model is not having Android OS.
2. Its speaker has very low volume.For that I went to Nokia Customer care on 21/07/2014 at Maninagar Crossing, Ahmedabad, Gujarat.
3. Some applications like Whatup are not supporting to this...
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sravanth 4545
from Dhone, Andhra Pradesh
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Applications in nokia xl model doesnt work properly...

Address:Hyderabad, Andhra Pradesh

I recently bought a Nokia XL phone... thinking that it supports all applications in a perfect android way, but it doesnt support morover the third party store like one mobile market doesnt give a full fledged applications..!!! The top apps like whatsapp, instagram, gmail...etc they doesnt work..!! It shows they have downloaded but when they gets installed, it shows installation failed or else your device is not supported... so, here after...
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Rainu Ali
from Delhi, Delhi
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Not received my Charger after around 20 days

Address:Aligarh, Uttar Pradesh

My Name Is Ashraf Ali I have submitted my mobile phone charger on 04/07/2014 to Samad Rd, Centre Point, Aligarh, Uttar Pradesh 202001 and have not received my Charger yet after around 20 days. They are not giving proper reply to me regarding the delivery of my Charger and have to go through lot of problems due to this. On top of that customer care executive asked me no reply please reply me as whel as soon....
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sachin zeus
from Jaipur, Rajasthan
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taking a lot of money for screen replacement

Address:Etawah, Uttar Pradesh

the nokia care are charging 85000 for my lumia 720 screen replacement thought it is under warranty period . so i decided to get it replaced but now after replacement my phone does not recieve any signals and when i went to nokia care they are saying their is no antenna in it so they are charging 2000 for just an antenna and that too under no warranty...
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A
antrixdiamond
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to replace in warranty handset by nokia care saying liquid damaged.

Address:Mumbai City, Maharashtra

Due to my phone's touch screen was stopped working properly, I visited nokia care vile parle west Mumbai on 23/july/14. My e token number was CO4569. After checking the handset person simply said that my phone is damaged by water and screen replacement cost will be around 2000/- I had taken utmost care with my handset it is with scratch guard and outer case. So How can it be possible? The person said my warranty is no more valid. He...
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soodatish
from Mumbai, Maharashtra
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mic not working properly

Address:Ludhiana, Punjab

I have nokia lumia 720, there was some problem in the mic, i got it fixed thrice but still not working last time the service centre told me that there is some problem with the screen, they replaced the touch screen and charged 4000 for that but all in vain once again i landed back in the same problem . Atish sood [protected] [protected] [protected]@yahoo.com...
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rahulverma143
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst phone

Address:Chandigarh, Chandigarh

I bought a NOKIA LUMIA 630 DUAL SIM PHONE around 15 -16 days back. Starting from there there came a huge bundle of problems/defects with the phone. On the very next day problem of NO VOICE occurred. After 2-3 days the phone started hanging and apps didn't open at all sometimes. I went to Nokia care center 3 times for the same problem they always see the phone nd just say now it will not occr then i take proofs of this hanging and not...
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K3140
from Gurgaon, Haryana
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Nokia Lumia 820, Issue with handset screen‏

Address:New Delhi, Delhi

Dear Nokia Team, I have purchased Nokia Lumia 820 in the month of Aug 2013. After two month's of purchase i visited to your customer care center at Tilak Nagar with incoming voice speaker issue. They replaced they replaced the same and issue was fixed. At the same time i asked to the concern engineer that there is issue with the screen as well and it is not in proper balance format. He responded me that this is not an issue and it will...
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Krushna kant Das
from Bhubaneshwar, Odisha
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Camera

Address:Puri, Odisha

I am Mr. Krushna Kanta Das, Purchased a NokiaX cell phone from Nokia Priority Dealer of Puri, Odisha Bearing IMEI No - [protected]. I would like to bring your kind notice that SOON AFTER PURCHASE I FOUND THAT THE CAMERA QUALITY IS VERY POOR AND IT SHOWS A JOINT LINE. THOUGH I GAVE THIS TO THE NOKIA CARE (JOB SHEET ATTACHED) BUT EVEN AFTER THAT THE PHOTO QUALITY OF THE CAMERA IS STILL POOR. WHEN I BRING THE SAME TO THE NOKIA CARE OFFICER...
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