Nokia India Complaints & Reviews

I purchased nokia mobile model no 5130 Xpress Music dtd 1.11.2009.

Moblie is hanging problem that means display is suddenly going to white colour and switch off. Give me on solution for that problem.



Regards,

Savitha

Dear Sir,
I bought Nokia 5233 recently,but was upset to find that some of the features specified on the site of Nokia (www.nokia.co.in) are not present in the actual product.
The site specified that the device is loaded with apllication like Document viewer (Word, Excel, PowerPoint) but the phone do not support these file formats.And I bought the phone specially for the document viewing on large screen but its not possible now.
Please take noice of the above issue as soon as possible.
Thank you

I bought a nokia 5230 phone on 6 april 2010.The build quality of the phone is not good as the casing creaks while holding it. Also, sometimes the speaker makes a hissing noise when a beep is supposed to be heard.
Nokia seems to be selling defective units to the Indian customers.

i lost my mobile nokia c2 imei no.:[protected] please block the mobile and message to my no

hi
I bought a new nokia 3110c handset last year in the month of July.
And after I bought the phone i realized that it was my biggest mistake of my life.
From the date I have bought the handset I am continuously submitting my handset to the local authorized NOKIA CARE- MOBILE INDIA & GIFT SHOP for a same problem like handset restart, network weak, GPRS reciepssion and many other related problems.

I have submitted the handset to those nokia care again and again but after I get back the handset the same problem arises again within 20-25 days.

Now I am feadup of going to the NOKIA CARE's again and again.
So I need some permanent solution of my problem.

Please Help

Sir/Madam,

I purchased a nokia handset of series 5220 xpress music on 10th October 2009 having the IMEI number [protected] with the warranty of 1 year from the date purchased. At the dealer as mentioned below,

Sudhakar Dixit
Banashankari Avenue,
Opp, N.T.T.F, Ramnagar,
Dharwar-580001

On 1st April 2010 due to some problem in my handset i submitted my handset to the service center address below :

Sri Saptagiri GL-1, "Krishna Mansion"
U.B Hill Road, Dharwad

But i have been told that the problem is due to "Liquid logged and tampering of handset" wherin the handset never came in touch with water thus he is charging Rs 2500/- as estimated value. And he is not responding to my calls.

Hoping you will do the needful help

with regards

sir nokia awared remitens inform iam the winner 500,000 uro and nokia n75 phone i call tnt courier sevice the courier officer inform me transfer charge 16721 you paid after receipt sent me after they come to home and give my winning iam paid 16721 and sent receipt but ths time they said trasfer charge revenue department said 80000 paying what i do sir i asked i paid amound please give me courier company inform me this amount sent to expense 6000 the money i sent to courier comany after they sent my 16721 please help me sir
i paid money only get me help me sir

yours faith fully satheesh





NOKIA UK PROMOTION
42 Park Avenue,
Barbourne, Worcester, United Kingdom.




File No: Ref Nº.: UKL/74-A[protected]

Identification code.:ELPC/MWT/0143





Congratulation Winner ....




On Behalf of the Screening Committee of Nokia Award Promo Lottery,I wish to formally inform you that you have successfully passed the Email Screening and Verification Matching Test conducted for all online winners in accordance with the Nokia Award Promo Lottery Terms and Conditions. Hence you are therefore cleared for payment by the verifications and fund release department at the Nokia Award Promo Lottery Headquarters and your winnings has been duly signed and approved for release to you by the legal attorney to the Nokia Award Promo Lottery. You are to contact our affiliated courier company for the deliver of your winning cheque and E75 Nokia phone with high security.



I am happy to inform you that your Original Claim/Winning Certificate of 500,000.00 (Five Hundred Thousand Pounds Sterling) and all legal documents backing your winnings has been forwarded to the courier company and if you also want a copy of your claim/winning certificate do not hesitate to ask us . Find below the details of the courier company.
TNTCOURIER [protected]@
ADDRESS OF HEAD OFFICE: TNT INTERNATIONAL
Trafford Park
Manchester ,M17 1TT UK
Central Pk Est/Mosley Rd,.
NAME: Mr. David Walters, (Dispatch Officer).
Office Tell : +44- ‏‏‏‏ [protected]
TEL: +44-[protected] +44-[protected]
Email: [protected]@yahoo.co.uk
Open 7days-24hrs-365days
You are advised to send the courier company a mail to their email address for their courier cost. When contacting them, you are to include this order number's as your subject. Please you are advised to write down the order number.ORDER NUMBER: GX22589420 and a scan copy of your id proof for identify.


Note: You are to quote the required informations to enable the courier company deliver your winnings. COMPLETE NAME, DELIVERY ADDRESS AND YOUR DIRECT PHONE NUMBER.So that they can honor your letter. Once again, i say congratulation and always inform me with you dealing with the courier company.


For any querry or question, please contact our 24 hours customer care services via these number: [protected] within UK, and +44-[protected] outside UK.






Yours Sincerely,

(Esq)AWARD ADVISER



Mr. David Briggs (Esq)

+44-[protected]

Email: [protected]@live.com
Accredited Fiduciary Agent

Dear Sir/Ma'am,

I bring to your notice that on 5 April some problem came in my Nokia mobile phone(IMEI 358233/03/441116/0),for which I approached the Nokia Care centre at Lajpat Nagar-II New Delhi.They recieved my Phone and asked me to came next day. When I went there they told me that there is water damage in the phone which does not comes under Warranty Period,since my mobile was in Warranty period. I told them that there is no water problem with the phone since it does not came in contact with water, but they were adamant with there arguments.They also charged Rs.55,for the service irregardless of the problem which they did not solved. I am really very much upset with there behaviour and service.Inspite of the warranty period they decline to repair my phone.

Sir please look into the matter and take serious action against them.

Regards,
Sajjan Kumar
New Delhi.

Company information:
Spice Global
India
spiceglobal.com

Dear Sir,

I want to remind you I have file complaint in http://www.ccccore.co.in/Complainant/CRegistration.aspx site. My complaint no: is 9228/2/2010.
My complaint has been filed on Date: 25 Jan 2010. Khushal bhatia did fake promise that your phone will not any problem. After 2 months of phone use problem started. After installing nokia suite and attached USB cable to my laptop, not able to see or copy phone contact no to laptop or not able to copy content of laptop to my cellphone, Heating problem is unsolved, when I am talking with the phone, listening music form radio or music player. No changed in heating problem that previously held complaint. When I am trying to listen music from download music from Bluetooth, whole phone was hanged. After 2 or 3 times when switch off phone, the phone was stuck. Unable to recover at normal condition. When I was appeared interview at gandhinagar, I was supposed to switch off mobile phone. Mobile phone was hanged simultaneously. I was unable to talk even.

I actually I must remember before 2 months. But I have very much busy during job. I have no single minute to inform you. My job timings are very awkward. Khushal Bhatia told me now onwards your phone will be new machinery with old body. I want to ask Mr. Khushal Bhatia where are your commitment towards customers.

I am unable to upload my all types of data to my pc or laptop after installing nokia suite software in my laptop.

When I was questioning these above mention problems, Khushal Bhatia told me that My transfer for other department as usual.

Now after 2 or 3 times repaired, one time for whole machinery changed I must argue for a new brand piece (seal pack)

At 24th January 10:15 A.M I have received mail from customer care of hotspot.

“Dear Mr. Mehul,

Thank you, for writing to Mobicare. This has reference to your below mentioned mail.

We sincerely apologize that your experience with service centre has not been as per your expectation.

We regret the inconvenience to you in this respect. Kindly submit your handset to any near by Spice outlet also provide your correct contact details so that

Needful can be done ASAP

Regards,
Rupahaly Dutta B – 13, Sector – 63,
Executive-National Customer Relationship Spice Retails Ltd
Noida – 201301 (UP) Hand phone: +91 [protected]
URL: www.hotspot.com Ω: [protected]”

Individuals play the game, but teams win championships

These all above previous note are only for showing purpose. Company like hotspot [Spice retailer] does not care customer’s requirement.

Old Nokia 5310 Express Music phone details:

IMIE No: [protected]
With cash back 45189
Purchase date: 12th April, 2009

Nokia 5310 Express Music phone was swap.
Swap Phone IMIE No: [protected] with battery No[protected] –[protected]
Software Version: Vo8.32
23-07-08
RM-303
Product Code: 0565586
FCC ID: PPIRM-303.
IC: 661U-RM303
After swap return date: 30th June 2009

For Nokia.
After sending complaints to your customer care Nokia was given me following reply briefly.
Dear Customer,

Please buy your nokia phones to only nokia priority dealer. If company suggest us that buy your nokia phones to only nokia priority dealer then why should company got permission to sell their brand to that kind of third class retailer. Company can stop selling phones to such kind of retailer.

Please do justice of this matter.

I must claim new fresh piece after 2 or 3 times get repaired. Once they have swap phone with new IMEI and with new charger.

Sir they asked my handset. I have no spare handset for replacement. I must want my money back. I do not want to repair again and again. Please do something.

Please sir try to do something legal. Please provide me justice. I have 2 years extendable extra warranty worth 600 [handset Rs 5001 to Rs10000] Sr. No. B 35132.

I will really wish that you will surely help me. Actually I have no time because of hectic schedules of my office, that does not mean that I have no problem with the phone or I shut my mouth with hope. Please try to sort out this issue as far as government perspective

I am waiting for your positive reply.

Yours Trully customer

Mehul Fozdar

Please help me.

Mehul Fozdar
+[protected]
[protected]@yahoo.com

Mobile purchased on 28.04.2009 from Shri Someshwar Planet Mobile Dharwad, After one week from purchase, charger problem occurs, after 2 months from date of purchase Battery getting discharged immidiately, and key pads not functioning properly, i had given the set for neccessary repair at Nokia care Hubli complaint no[protected]/090730/21 dtd 31.07.2009, that time they had refreshed the software,
after that also same problem is occuring and Battery is also overheating, Again i had given the mobile to Nokia care Hubli on 28.08.2009, They had again software repaired and given to me.
On 2nd sep 2009 Bluetooth was not working, again i had gone to Nokia care on 12.09.2009
that time they had replaced the Mobile kit given on 20.09.2009.
IMEI no [protected] and given the recipt, again the same problems are occuring after 3 months, when i gone to Nokia Care on Feb 2010, They are telling that this mobile IMEI no is duplicate, and he is telling that we are not respinble, and you can go out side showroom.

Kindly look into the matter and do the needful, and settle.

Regards,
Gangadhar.D.S
[protected]

My mobile number is [protected]. I have subscribed for MTNL mobile TV since two three months. I have now subscribed for DLF IPL matches LIVE on my mobile TV. I have been charged Rs.150/- for the same as soon as I subscribed for it. However, it has been 5 days past and I have not been able to view the matches even once. I have called up your GPRS call centre atleast 20-25 times,but in vain. No assistance has been provided yet. They only give the complaint number and then there is no follow up at your end.

Please do the needful at the earliest.

DEAR SIR/ MADAM,
I HAVE RECIEVED SMS ON MY MOBILE STATING THAT I HAVE WON YOUR PHONE HAS-WON-GBP-550,000.-POUNDS-IN 2010 T-WORLD-NOKIA-PROMO-IN-UK.T
I AM VER MUCH CONFUSED SINCE I HAVE GOT THE PERFECT FEEDBACK FROM [protected]@hotmail.com ON MY E--MAIL ADDRESS. INFACT I HAVE NOT ALSO GOT DETAILS AS TO HOW AND WHERE TO DEPOSIT MY MONEY, TO RECIEVE A PARCEL BY COURIER BY THEM.

AWAITING YOUR REPLY AT THE EARLIEST,
THANKING YOU,
YOURS TRULY,
DEBAMALYA ROY MY CONTACT NUMBER-[protected]

To
The Care Manager
Nokia India Pvt Ltd
5FTower a&b, dlf cyber City
Gurgaon 122002

Subject: Auto Restart Nokia 5800 XM
Reference: IMEI no. [protected], Nokia care line ref. no. : 1-[protected],
Jobsheet no.[protected]/100401/7
Sir

I have a NOKIA 5800 xpress music phone with EMEI No. [protected]. It is having some major problem as it is restarting by itself again and again, most of the time when I send SMS, Operate WiFi, Update Over The Air,etc..
I have shown it to Nokia Care (Milap Electronics, Sanskrutik Sankul, Zasirani Sq., Sitabuldi, Nagpur )
4 times and they sent it to L3(Head Office) 3 times, but restarting problem is not yet solved.
Now i have once again submitted my phone to the above said Nokia Care with Job Sheet.
I dont have my cell nearly form last 1 and half month and I am very much tired of this problem.
So I request you to please look into this matter as soon as possible and if required please replace my phone.
Do Reply.
Thank You

Customer name- KUNAL K LANJEWAR
Address-CIVIL LINES, NAGPUR
Contact no- [protected]
Imei no.-[protected]
Job warranty -YES
warrenty ref no.-APAINY[protected]

hello sir I want know for this airtel number [protected] address and call detail and all detail This very impretion request, beacuse this gays called my wife number untime and more time called and keep mental tarcher lpease solve or i like consumar my id [protected]@gmail.com. sir i request u plz send me details april months 1 april to 7th april. i wait u reply - ashwani

who call me my wife nos is[protected]New Delhi)

sir kindly action early. i wait u reply on my mail id.
mobile detail need 1th April to 7th April between

I am using Nokia 1100 handset for many years with BSNL, Reliance and lastly Airtel connections. But now I have been ded Vodafone sim card by my employer. Surprisingly no network connection shows in my handset. I have inserted the sim in other models and it works. Can you please tell me whether Nokia 1100 and Vodafone does not support each other and how to solve this problem.

Why orkut scraps is not sending in my mobile? I have try for the scraps but no response. Please give the solution.
Thank you

I bought a NOKIA MOBILE PHONE 7210(black) from your store on 04/04/21010 at 6:23 PM. Now when i came home, and tried to import some files from my desktop using the data cable, the phone didn't recoginse the USB device.

Thinking it as some problem with the phone we reported the issue to the store the next day around 13 hours after the purchase.Now,they say they wont take care it. And i have to go to the NOKIA care guys. Being the seller they were not ready to take any responsibilities. They were continually forcing me to retain the handset. Even all of them were speaking on the top of their voice - someone please teach them how to run a store. They said they wont take any responsibilities after they have sold the set.

Also, I had taken the extended warranty by paying extra amount from them under which they had promised for full replacement incase of any damage. After lot of fight they said they will send it to the NOKIA service center and keep me informed. At around 4 PM on 5th april, they calll me saying that the nokia guys would charge 2000 Rs for repairing it and I had to bear that. What the heck?

Firstly, they are forcing me to buy the defective piece and secondly they are also forcing me to pay the repair charges for a completely new phone ( 12 hour old phone), Ridiculous. When you take profits by selling nokia phones then why aren't thet ready to replace defective phones.

As a seller, they were not ready to take care of anything , any issues . The only thing that they care about is their profit... just profit and making fools out of customers. This will for sure have a negative effect on Tata and their brannding.

bought n97 mini around march 7 2010 from nokia priority dealer at lokhandwala andheri. i was cheated by nokia priority dealer. everywhr in mumbai n97 mini is coming wid 2 yr warranty + car kit. i wasnt denied of both. i asked nokia priority dealer & send numerous email to nokia @ customer care but dey always reply something which is not related to the topic. i hate nokia. i was always a loyal customer of nokia specially nokia n series but i was cheated this time dat too my nokia priority dealer. i was denied of car kit approx rs 5000/- & 2 yr extened warranty rs 1500/-

I Have got nokia 6080 . when i make a call i n also the other end get to hear the keypad tones even when i done press the key pad . its really disturbing to hear the tone. I have done the restore factory setting . n keypad off . but still the problem persist do give me a solution for this as soon as possible.

I have Nokia 3500c mobile from last one year.When i receive internet setting on my mobile it doesn'y save it and shows that only 70 sets allowed and discards it even i have no settings in my mobile and have 5mb of phone memory.If i try making settings manually it shows that memory is full.If anyone has solution then send me on [protected]@ymail.com. Thank you in advance.