Nokia India Complaints & Reviews

i had purchased nokia 2760 on 03-04-09 withinsix months the set had software problem theset gets switch off frequently i had given the set to your service centre NOKIA CARE at bhubaneswar (orissa) on27-11-09 i had visited twice your service centre but till date the set is not repaired and nothing positive
has been heard from them please look in to this EXPECT better standard of cusomer care from NOKIA

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nokia2700 Complaints - prize money
View all nokia2700 complaints
nokia2700
Posted:[protected] by PARAMAKUSHAM RAMU Send email


prize money
sir,
i got a message from TA-UKDRAW09...
and i received message on 7/12/2009 at 9:23pm to +91-[protected] that, YOU HAVE WON 200, 000 GB POUNDS IN 2009 mobile shell draw..to claim contact dr. Mark, [protected]@live .com..
you please help me and clarify my doubt ..whether it is true or not???
am egarly waiting here for u r rply..

My contact Address
PARAMAKUSHAM RAMU
vill: lingannapet
mdl: gambhiraopet
dist:karimnagar
pin num :505304
contact no: [protected]

Hi

Who are all thinking to buy Nokia 5130 Xpress music pls read the below problems in that model and decide to buy..........i purchase befor 1 week.

1) Profile settings will change automatically
2) Memory card will not set correctly in mobile.
3) When you insert a head phone mobile will switch off and restart automatically.
4) BATTERY PROBLEM

At present Nokia's fastest moving mobile is 5130 before this 3110C was fastest moving. 3110C also have a same problem. So Nokia's fastest moving products have some problem.

Dear Sir/Mam

Request you to kindly go through the details below

Job Sheet Number[protected]/091109/55

Date of Purchase - 3rd Jan 2009

Date of Submission - 9th Nov 2009

Date of Delivery - Not Provided

Handset No - 5800 XM



Its been 4 weeks since I have given my handset to Kaustubh Telecom, Pune for rectifying my handset.



After series of follow up week after week with Nokia Care and Nokia helpline[protected], I have not been provided with a satisfactory reply on why I have been made to wait for such a long period.



Out of 12 months of warranty period because of Nokia's poor service & quality I’ve been without my handset for 30 days i.e. Nokia Care aka Kaustubh Telecom has been in possession of my handset.

I've demand them to give me a written letter stating the reason of delay ("Lack of Spares") and a document which states that what is the maximum time Nokia can ask its consumers to wait before handing over the repaired products.


I see no reason why no availability of spares is a reason for such an excessive delay, if that is the case I should be provided with a replacement of handset, if Nokia values its customers and feel committed to there issues.

Any help on this matter would be appreciated

There was a problem with my display (Nokia 5800),it kept flickering and appeared distorted.Moreover nothing on the home screen was working.I gave it for service at a nokia care centre in chennai - RAKSHA IMPEX at kilpauk and i've got to say this was totally unexpected coming from NOKIA.THe service was really pathetic and the people there were unfriendly,lethargic, very RUDE and sloths.I had to wait for 2 hours just to have my phone checked despite there being No crowd at all.After waiting for 2 hrs he took 5 mins and said they ll check it even though every1 already knew wat the problem was.After another 1 hr,the guy said it will take 20 DAYS!!!Totally ridiculous,but i had no other choice and had to wait.Now its been more than 20 days and no reply.i called them up and they say it'll take another WEEK!!!!That too she said it wasnt guranteed that it'll be completed EVEN AFTER a MONTH..It is really annoying having to wait for SO LONG and they are not doing anything about it.A really miserable experience to say the least and despite using nokia phones for the past 7 years,i have to say that this has got to be my LAST nokia phone.

Sir,
i had taken nokia 5800 music express, two months back. After one month i realised that mobile screen has some problem. ie. pixel axis problem. (touch Screen problem). i noticed this when i m typing sms by taking mini keypad. for each letter, some area is there. i[censored] press in that area, that key is pressed. but it is not working in my mobile. after that i sent it to nokia and they taken nearly 3 weeks to correct this problem. Now they returned to me, but still it has same problem.

I have bought a Nokia 5130 Xpressmusic from ezone (Mani Square) situated near em bypass in the month of June. From the first day o[censored]sing the mobile I saw there was a battery problem. On the advertisement I saw that-- the battery backup of the mobile is too much good & playback time is more than 10 hrs & also the standby talktime is more than 8 hrs. But after using the handset I saw that all the giving information is totally wrong & the battery backup is too much poor in comparison with any other mobile. Please try to solve my problem as early as possible. Hope ur kind cooperation.

Name:- Sudeshna Roy
Address:- 64 S. K. Deb Road, Pratisruti Apartment
Flat No-103, Kolkata-700048
Contact No:- [protected]

Dear sir,
I lost my mobile phone in our office around 2.00pm Dt. 07.12.09 at Vikroli –Mumbai Dist Maharashtra & My Phone number is [protected] – Vodafone,
My phone Model is Nokia 2700c -2 Grey and mobile IMEI No. [protected] ( Barcode no002L5T[protected] Nokia –CE 0434) Please Take the Action about this .

My Address and Contact no.is Given Below,

Mahendra P.Shinde
601,Sai Sankul NX-2A
Barave Road, Khadak Pada
Kalyan (w) Pin 421301,
Mumbai-Maharashtra ( India)
Phone :[protected]
Cell : [protected] ( Asmita)

Purchase from:
Nokia Priority Dealer.
Swastic Mobile Shop
Kalyan –west.

Inv. 2040 dt.21 Oct-2009

Job Sheet No:[protected]/091207/17 on 7th December 09
"NOKIA SERVICE CENTER"-Care Solutions: Shop No 5& 6, Plot No. 135, Malviya Nagar, Bhopal
I had given my nokia n73 of IMEI no: [protected] for software update as when I was updating the phone using my personal internet,and due to some reasons the update couldn't succeed and the phone went dead.Then I deposited the phone in Nokia Care. In the evening when I went to nokia service center the phone was updated successfully but when I switched on the camera the screen got blank.. Before the submission of he handset there was no problem regarding the camera but when the cellphone was handed to me the camera was not working and the officials say that the camera has been damaged before it was brought to the center and they cannot replace it because the phone was dead when handed to them.
Now they are saying that they will replace it for Rs 1500
The latest photo clicked by the camera is attached below
Help me out
Prabhash Arvind Verma
[protected]
Bhopal

Hi,

I've bougth Nokia E63 mobile 2 months back from Reliance Digital. However, next day onwards I'm facing the Menu problem. Whenever I click on Menu - nothing happens. The only solution was to switch off the mobile and restart again. I did this for first 1 week. Then I finally went to Nokia care Center in Nerul (East) (mahavir centre) they just took it once, and they said now it is ok. After couple of days the same menu problem comes into play.

I had to restart my mobile twice in last 24 hours. I'm v dissapointed with this Nokia care service. What shud i do?? The mobile was so good that I invested my money to gift myself this cell. but now m really frustrated n helpless about this situation.

Prakash Nellampani

HI,
I gave my Nokia N73(NON warranty) a working mobile for software re- nstallation in the above said Nokia care on Oct 29th 2009.
Till now i have not got my mobile back in working condition.
The owner says we tried but the phone is dead now so take back ur dead phone and we are not responsible for the dead phone and they say pay 6000/- and we will get it readied.
I am asking is i dont want my mobile phone getting readied but get me back my phone in the condition which i gave but these people are not willing not give it back in working condition also.
So please i am lodging a complaint on Nokia care and the propreitor Sandesh Kumar.
Pls do help me out in this

dear sir,
i bought nokia 7210 supernova set 12 months ago.right from that day my mobile used to switch off persistently.i went too nokia care centre 4 times.and they said that they should install a new software.but after installing new software for 4 times my mobile keeps on switching off.and all messages and photos gets deleted.can u please replace my mobile.or else what should i do to solve this problem.and my warranty period is yet to finish within 5 days

To

The Chief General Manager,
Customer Care, Nokia
India.

Subject - Complaint against the trouble shooting of Nokia 2700 classic and customer care centre Noida.

Sir,
This is really very unfortunate that I am filing my complaint regarding the troubleshooting of my Nokia Mobile phone which I have purchased on Nov 10, 2009, from a leading electronic retail store at Ghaziabad. I was feeling very happy to purchased this well reputed product of Nokia recommended by my friends but just after few days its troubleshooting gave me shock that I have wasted my valuable money on this product, On Dec 3rd, 2009 morning I attached only headset on the application and its display screen got black and as I restarted the phone its screen was not clear and displaying lines and black patch, I thought that it must be some virus kind situation. I took the phone to Nokia care office situated near to my office at Noida Micronas Telecom, C-4, Sector -2, Noida, Uttar Pradesh, But the staff working there were very rude and misbehaving with customers who are already in the state of tension due to problems, I made the complaint and requested to check my hand set of Nokia 2700 classic. But the people were not keen to solve the problem and refused bluntly and said your phone display has been broken due to falling and it will not be covered under warranty, I made the request twice to check the set and told the history before this troubleshooting but all staff including the customer care centre manager refused to help and return my phone after taking the pictures of my mobile phone set. It was another set back for me that I observed the unexpected and unhelpful rude behavior from receptionist to centre manager out there. Now I am fade up with my phone and stating that my phone never fallen and does not have any injury or scratch on its body and nor tempered anyway. I would like to request you to help to get my phone either replaced or well repaired from authentic and experienced engineer and guide me to do contact or dispatch my valuable Nokia article that i can proud while using in normal life. I am getting my cells properly on my same set but without display’s hope that company will keep its promise to satisfy the customer with valuable relations and support. Looking for speedy action to be taken by you.

Thanks and regards.

Aashutosh Bhardwaj Date : Dec 06th,2009
Model – Nokia 2700cm 2107[H]
[Number – [protected]]
Purchased from Croma, Pacific Mall, Plot No. 1, Site iv
Dr Burman Marg, Sahibabad Ind. Area, Ghaziabad.
Invoice Number[protected]/11/10/2009
Flat no 1202, Adarsh Apartments, Sector 4-C, Vasundhara, Ghaziabad, Uttar Pradesh (west)Mobile contact – [protected],[protected],
E mail - [protected]@gmail.com
ashutosh.[protected]@saharasamay.com

Sir/Madam

I have been receiving emails from the following address that I have won prize money of 500,000 British ponds. Though I m not responding to their mails still they r sending me mails regularly and updating on further actions they r doing on their own.

Today only they have sent me a mail that the prize money has been dispatched to India though their agent who will contact me after reaching India and I have to pay the Air Port Clearance charges in Rs by depositing it in Indian Bank.

I just wanted to know is there not any law to bring such people to books when they contact people impostering themselves as representative of fraud Companies.

NOKIA UK PROMOTION
42 Park Avenue,
Barbourne, Worcester, United Kingdom.

Shivraj

Sir,
I am Pradeep Kuamr Sharma, Day before yesterday I submitted a complaint missing of my mobile phone. No - [protected] IMEI No - [protected] and locked my Balance and callings.
But yesterday I got the same prepaid Duplicate SIM for my mobile phone no - [protected] and SIM No is[protected], New Mobile phone IMEI no - [protected]
And I was asured that my mobile phone will activate within 4 hours but it is still unactivate so it is requested to you please Activate my mobile phone [protected] as soon as possible
Thanks
Pradeep Sharma

I purchased a NOKIA 6303 classic handset from VIVEKS in Coimbatore on 29'th Sept. . I have a BSNL Prepaid connection . GpRS has been activated for my connection but unfortunately I am not able to save the settings in this particular handset. Earlier I had N72 in which the settings but I lost that one and to go in for a new handset. Thice I visited the Nokia Care in town but not much has been done about it . I also contacted the NOKIA CARE at Bangalore but they also did not give a proper solution . I was asked to try the connection with some other sim etc. was the solution given . I inserted mysim in my samsung handset and the settings were saved in that . This shows NOKIA 6303 is not GPRS compatable . I had requested the customer care to make arrangements to replace my handset with some other model where settings can be saved but in vain. I am 60 yr. old arthritic patient who cant travel much and already I have made three visits to the Nokkia care in town. I wish and request Nokia either to solve this problem or refund the cost.
Thanks
Vijayalakshmi

sir i have lost my nokia 5130 xpress music mobile phone.i want to block this phone.the imei no is-[protected].plz block this phone tavoid misuse of it.i already said that to the service provider but they cant.sir plz help me.i hope you will take action to this issue.

I bought a Nokia N73 in July. There were problems of booting after 1.5 months. Nokia Care took it and did not return for 1 month and 10 days. I was given back the set replaced.
The very same evening, it collapsed. Again afetr they took the battery n replaced after 2 weeks. Very next day, it collapsed again n battery was replaced. Now for the 4th time again I have submitted the phone to Nokia care with the battery. Out of 5 months, 4 months the phone was with Nokia Care, n they say no warranty will be extended. I want my money back with compensation or I shall move to Consumer Court. Aditya Saxena [protected]

I AM USING NOKIA 3110C FROM JULY 2009.SUDDENLY MY CELL PHONE GOT SWITCHED OFF YESTERDAY.IT IS NOT GETTING SWITCHED ON AGAIN.I THINK IT IS A SOFTWARE PROBLEM.

Respected Sir,

मैंने ANOOP MUKAND UDE ENTERPRISES PVT.LTD SUPER STOCKISTS AND DISTRIBUTORS office: 21 Gole Diggi Market, Amrik Singh road, Bathinda(pb) से एक मोबाइल फोन Item name/IMEI No. 5130C-2 nokia [protected](Note Tru Raj Ji) Qty-l Rate 5284-00 ST/CST Tax paid inv.S05381 dated 30/09/2009TOT @ 4.0% 211-00 Net amount 5495-00 देकर तिथि 30/09/2009 को मैंने खरीद किया था लकिन 5/6 दिन में मोबाइल फ़ोन ख़राब निकला तो मैंने Nokia cae center (Hindtel communications opp.MSD,School,near Hotel Krishna continental Bibi wala Road बठिंडा पर जॉब शीट लेकर जमा करवा दिया था मुझे बीस दिन के बाद मोबाइल फ़ोन वापिस कर दिया के ठीक हो गिया हे लकिन ठीक ना होने की वजा से मेरा मोबाइल फ़ोन वापिस तिथि 14/10/2009 को care center में service job sheet number[protected]/091014/4 dated 14/10/2009 time 10.18 देकर लेह लिया | में बार -बार अपना मोबाइल फ़ोन लेने के लिए सेंटर पर गिया तो तिथि 20/11/2009 को केयर सेंटर पर मुझे मेरा मोबाइल फ़ोन नहीं दिया गिया और कहा गिया के कंपनी आपको और सेकंड हैण्ड सेट मोबाइल फ़ोन देगी वेह सेट नहीं मिले गा कुओंके वेह हमने बॉम्बे अपनी कंपनी में भेजा हैं | वेह वहा से नहीं आये गा कुओंके वेह ख़राब मोबाइल फ़ोन सेट है |मैंने पुराना मोबाइल फ़ोन लेने से इंकार कर दिया था श्री अमित सेतिया अबोहर वाले ऑफिसर केयर सेंटर पर बेठे थे उन्होंने कहा के हमारे पास यह ही सेकंड मोबाइल फ़ोन सेट नंबर [protected] है जो आप के मोबाइल फ़ोन की जगा दे सकते हैं यह ही मिलेगा आपने लेना है तो ले लो नहीं जो करना है कर लो अगर आप ने उपभोगता अदालत में केस करना है तो कर लो | हमारी कंपनी के खिलाफ पहले से ही बहुत केस चल रहे हैं.| मेरे पास अदालत में केस करने के लिए पैसे नहीं हैं मैंने बहुत मुशिकल से मोबाइल फ़ोन लिया था आप से निवेदन हैं के मुझे नया बंद सील डब्बा मोबाइल फ़ोन पाकिंग या मेरे 5495-00 रुपीस वापिस कर कंपनी से दिला दीजे |धन्वाद


Vinod kumar son of shri Pawan Kumar r/o H.No.3572 A Molvia Mohalla, Mehna chowk,Bathinda Mobile No.[protected]